I was early and the guy kindly accommodated me and quickly got me on my way.DAVID H.
Customer Reviews for Top Notch Tires & Wheels
(U-Haul Neighborhood Dealer)
Bakersfield, CA 93301
Services at this Location:
- Mon: Closed
- Tue-Fri: 10 am - 2:30 pm
- Sat: 9:30 am - 2 pm
- Sun: Closed
Special Operating Hours
- 5/30/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything went great. Wish they had dollys available to rent, had to go to another location to get them.Sarah E.
Customer did not leave a comment.JAMES K.
Similarly, uhaul had my drop off time at 6pm which is also when the shop closed. It took me some time and wandering to find a drop box for the uhaul keys. It wasn't marked as a drop box. Just not the most customer friendlyPeggy G.
Top Notch Tires and Wheels - where we eventually got the truck - was excellent. But we had been scheduled to pick up the truck at 2101 White Ln Suite D, Bakersfield, CA 93304. When we got to this location, no one was there. When the UHaul representative finally reached the manager for this location, the manager said he was on site. This was a lie. He also said that the catalytic convertor had been stolen from the truck we reserved, so we had no truck. The manager did nothing to alert us or UHaul to this problem until we tracked him down. DON'T USE THIS LOCATION! Dealing with this mix-up was difficult for us because it put us about three hours behind on a very full moving schedule. Despite this bad start, the UHaul representative connected us with a truck at Top Notch Tires and Wheels. The truck was larger than what we wanted, but they gave it to us for the same price. So, overall UHaul did a good job on handling our problem, but they should stop using the 2101 White Ln location.Kathleen M.
Customer did not leave a comment.LUCAS H.
Pick-up location was great and the gentlemen was very nice. The only thing I would recommend is a bit more thorough trailer overview. For example, how to hook-up and how to disconnect.CHASE H.
Customer did not leave a comment.Merissa A.
Customer did not leave a comment.tamara P.
The whole experience was so good, fast, reliable, that I can't think of anything else to add!Pierre R.
Customer did not leave a comment.KATHLEEN W.
Customer did not leave a comment.James D.
I can't think of anything. The person that help me was great I was on my way in less that 10 minutes and to check the truck back in the same great help.ROGELIO G.
No electrical cord. Had to go to pep boys for connector. A few dollars, why not at location?Tim S.
Customer did not leave a comment.zenia M.
Customer did not leave a comment.Daniel C.
Customer did not leave a comment.Mario O.
Customer did not leave a comment.Rhys M.
Customer did not leave a comment.Margarito G.
The rear view mirrors could not be adjusted. Vehicles should have cruise control. This makes driving a lot easier.Mart B.
Customer did not leave a comment.Lisa H.
Customer did not leave a comment.Ashley C.
Customer did not leave a comment.Marixa M.
Customer did not leave a comment.Zalika H.
Customer did not leave a comment.Juan G.
nice shopBrett H.
the man was rude, improperly hooked up the chains on the trailer, and repeatedly told me it was the only trailer available in the area, that I could take it or leave it....this was some tire company, not even a regular UHaul location...it was in a very dirty, unsafe area of town.Brenda C.
Nothing. Fast n efficient check outCHRISTOPHER C.
Customer did not leave a comment.Benjamin G.
Someone named Rebecca called from a corporate office who was rude. Sounded like she was having a bad day.Martha P.
Very nice and friendly people. Excellent service.Robert D.
Customer did not leave a comment.Jeffrey A.
Customer did not leave a comment.Vichaa J.
Since we did a one way trip. It wouldve been easier if we couldve dropped off our uhaul truck at a closer location. It was pretty far where we were assigned to drop it off. That was my only concern. Everything else was good.sherri M.
Customer did not leave a comment.Steve N.
Customer did not leave a comment.Jon P.
They were fast and courteous. I was able to get out and on the road in minutes.RONALD R.
Customer did not leave a comment.byron B.
Customer did not leave a comment.Lacey N.
Customer did not leave a comment.chad M.
I have rented at this location previously. The manager remembered me and was very helpful.Robert A.
Customer did not leave a comment.Sasha R.
Customer did not leave a comment.CHARLES R.
The gentleman that signed us in was great! He was pleasant and polite. Very accommodatingDonita C.
Add packing materials; tape, dollys, boxes.David H.
Customer did not leave a comment.Sarah K.
Have some moving blankets available!frankie P.
Customer did not leave a comment.Gustavo M.
Customer did not leave a comment.Sarah M.
When I rented the truck no mileage was confirmed with me. I was only asked an estimate of miles I would be driving. When I got in the truck I wrote the current mileage down. It was at 72213. When I took the truck back it was at 72248. My original estimate was 20miles which meant I went an extra 15 and knew I would have to pay the $15 extra $0.99/mile). Not a problem. But then the guy tells me I went 40 miles so I got charged $20 instead of $15. I thought maybe my math was just off or whatever but when I looked at the receipt it should the mileage as starting at 72208. There was no point in saying anything because from the beginning the mileage was never officially told to me even though i had written down. I'm not worried about the extra $5 dollars. But I do hope this is looked into so that other customers are not getting ripped off. I will not be going back to this rental site after what they pulled.Rebecca W.
When I arrived at Top Notch Tires & Wheels the guy at the counter was expecting me. The return process took about two minutes and went smoothly. Nothing to complain about at all.Greg W.
Customer did not leave a comment.Robert D.
Customer did not leave a comment.Tiffany Q.
The truck was brand new with only 3K miles on it. It was not cleaned out from the previous renter. There were styrofoam to-go containers behind the drivers seat FILLED WITH MOLD on top of rotted food! There were nuts, trash and dog food all over the floor and seats. The dashboard was broken and would not open so I was unable to charge my phone over a multi state drive. Once I cleaned out the truck and sprayed antibacterial everyone, it was fine. It is a shame that such new truck in overall great condition was left so incredibly dirtied with trash and food.cassidy T.
I have not used this outlet in the past but I found them to be totally professional and a pleasure to work with.Rick Y.
There was no safe box for the key like the website said so I had no idea what to do with it.Tomas M.
It was easy and fast to return truck and equipment. Clerk was friendly.Ruth C.
Customer did not leave a comment.Steve N.
Customer did not leave a comment.Warren W.
The attendant was pretty busy and trying to do 3 things at once. I didnt feel like I had his full attentionMichael O.
Customer did not leave a comment.Steve N.
Faster than any other I have used in the past.ronnie E.
Customer did not leave a comment.VERONICA C.
Customer did not leave a comment.Terry E.
2nd time dropping a trailer here, will use againSteve N.
Taillight out on trailerscott L.
Earlier Saturday hours - 7 am.Randall M.
Customer did not leave a comment.Juanita R.
Agent was very helpful and process went smoothly.Larry K.
Customer did not leave a comment.richard P.
Customer did not leave a comment.RECHELLE A.
Very dissatisfied with whole rental. Vehicle was very low on power steering/power brakes fluid. Location sent me to another location. Didn't offer to compensate my time and mileage. Talked to another rep on Sunday. She said someone would call me back. (Still nothing a week later). She also said she would not charge me for an extra day. (They charge me for an extra day anyway when I brought it to the drop off location he said he couldn't do nothing to help.) Left another attempt in email form explaining this and still have not heard back.Abraham W.
Customer did not leave a comment.fran G.
You all did everything right! Perfect timing. I will use this service again to move .Cecille T.
Customer did not leave a comment.Lori B.
I have spent thousands at UHaul over the past few years and I am so disappointed at my experience in Bakersfield. I dropped off the UHaul I left 3 broken down U haul boxes in it and the blankets. I left no trash and they charged me a $25 cleanup fee. I have bought all of my supplies from UHaul, locks, packing boxes, TV BOXES, mirror boxes, packing paper, bubble wrap and mattress bags. I also rented on line a 26 foot truck and 2 dozen blankets and the movers. The UHaul Center was out of blankets so I had to drive to another location to get them but I don't see anyone reimbursing me for my gas or time. I am making another big move in 13 days and do not know if I'm using UHaul or not. I'm very irritated!!!!!!!Patrick L C.
The representative was very friendly and helpful.Nicole H.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.abel F.
Customer did not leave a comment.Wes K.
Customer did not leave a comment.francis S.
The truck cab was dirty. The truck made an annoying sound periodically--was it an alarm that told us we were going too fast? Was it a mechanical problem? There was no information about this sound.Michael G.
Customer did not leave a comment.robert M.
Customer did not leave a comment.ERIC M.
Customer did not leave a comment.Eugene L.
Service was very friendly and helpful. A huge difference from my rental on Friday at a different location.Daniel H.
Easy drop-off experience.Samuel O.
Everything was greatLeticia G.
Customer did not leave a comment.christopher C.
Customer did not leave a comment.Doyle S.
Customer did not leave a comment.emil T.
No place to leave the keys after hours. We called the national number who said to take it to another location, they were not helpful,We found a mail slot ( we think) and put the keys in there. No instructions. No room for the trucks to leave. I would not recommend this location.MARGARET E.
excellent location, easy pick up, professional staffMUHAMMAD B.
Customer did not leave a comment.Oscar F.
The young man was very helpful and accommodating. A credit to the U-Haul organization. He switched us to a larger vehicle after asking if we knew that the 10' truck did not have a ramp. He apologized that the 15' truck that he had wasn't clean yet. We were fine with it, and more interested in remaining on our time schedule.May M.
Customer did not leave a comment.George B.
Customer did not leave a comment.Gabriel R.
Customer did not leave a comment.Russell W.
The door got stuck but i called and was given great directions on what to do. Moving was stressful enough. I was able to afford to move.LATANA L.
Customer did not leave a comment.David C.