Customer Reviews for Total Sign Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Total Sign Center

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Carlene F. on

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I picked up the truck using self check out. Total Sign Center that rents out the U-Haul’s was closed. Used the directions to find the key to the truck. Upon opening the back it was filled with the sign centers company crap. Large bags of garbage, a night drop metal box, a case of wind shield wipers, milk crate filled with company files and a bunch of other crap. Took us 20 minutes to throw the junk on the ground so we could use the truck to move and another 20 minutes to put it back in the truck when it was returned. The amount of gas they reported to U-Haul was more than what was in the tank. I would not recommend this location to anyone.

Kathleen W. on

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Guy was 45 min late to work. Truck didn't have 3/4 tank of gas! They charged me 12.00 extra for gas when I had the truck for less than one hour and drove only 7 miles! I want a refund immediately! Truck transmission is bad awful experience all around.

Jake C. on

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The truck should not be on the road. It was not safe to drive. My husband drives heavy machinery and a fire truck on a regular basis and had difficulty steering the truck. Many issues but to top it off the a/c stopped working an hour into the trip. My husband had to ride 3 hrs in 95 degree weather with no a/c. Unacceptable! When I made a complaint to the place we dropped it off they stated it wasn't their fault and I needed to contact Uhaul. Uhaul had me on hold for 60 minutes with no answer! Trust me...I held that long. Extremely poor customer service! Uhaul in general needs to make this right.

Priscilla S. on

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Customer did not leave a comment.

Daniel E. on

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It was a very easy drop off location. It was after hours but there was plenty of space to drop off the trailer.

shomika m. on

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Customer did not leave a comment.

kamalia s. on

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My experience was unacceptable due to unreliable rates. I was charged a flat price for a rental for a specific time period and was reassured there would be no additional fees at the drop off location. Well the drop iff lication had no knowledge of my account upon arrival and in turn charged additional unexplainable fees without my knowledge.

karen r. on

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Jorge V. on

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Trailer was very dirty.

Fred B. on

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Stephanie S. on

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This is the second time I have picked up a U-Haul at this location and I would not recommend it to my worst enemy! Both times we hired a moving company to help and we were an hour and a half late to the move resulting in an extra hour fee and causing the movers to be late to the next job!! This is because the people at total sign do not do their job with the customer in mind or to customer satisfaction. After waiting in the outside cold for 20 minutes one man showed up to the store, walked inside, never speaking to me or inviting me in. This business is extremely unprofessional and is not of good marriage to the UHaul company!!!! I will be certain to tell everyone I know to not use this location for UHaul! The only way we can ever be satisfied with this second move is if we are credited for the UHaul expense and compensated for having to over tip our movers because of the inconvenience this company cost us. I wonder if he will even contact me. My guess is — probably not!!!!

Larry S. on

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SHARON T. on

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RAY S. on

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Wallace B. on

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Margaret C. on

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Was very impressed. Uhaul can be very proud of this store.

LASHONDA J. on

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Wonderful

CHARLES C. on

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Customer did not leave a comment.

JAMES A. on

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make sure someoneis there on time. got there at 9 am. no ever showed up until after 10 am. was no even the guy that worked there.go by there every day. never no one there. will not rent there again

Stephanie S. on

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This site should not be a 24/7 site!!! There is very low cell service. Spent 30 min trying to use 24/7. Another man spent 20 minutes trying to get his truck, had to go across a 4 lane highway to go to the bathroom and got cell service over there! We went and all I needed popped up!!! I did not request three dollies and they were left in the truck!! They claimed they gave us a truck with a full tank and it was less than half!!!