Customer Reviews for Town Talk Mkt n Deli

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Town Talk Mkt n Deli

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Richard P. on

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Mike H. on

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Daniel C. on

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Originally scheduled for a U-Haul Center 3 min away. Switched at the last minute to this place 20 min away. One person on site trying to rent me a trailer and having to stop every 30 seconds to wait on convenience store customers. Took over half an hour to get it done. The poor woman was doing her best but the place is poorly staffed. Had to do my own hookup.

Barry B. on

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Dawn H. on

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First, why do I bother to reserve a unit only to have to repeat the ENTIRE process when I pick up at this location? I was there almost 45 minutes repeating the process. Secondly, why is a store with only one employee allowed to rent UHaul? Not only did I have to go through the whole reservation process again, I had to it between customers buying lottery tickets and cigarettes. Third, the employee had NEVER been trained in renting UHauls. So, maybe the process would have went better had she ACTUALLY been trained by the store staff. Finally, parking your equipment under trees and next to a creek only adds to make it degrade quicker and looks VERY bad on your company! All in all, this was THE WORST (except when I picked up a UHaul truck only to find it was used as a goat hauling vehicle before me) that I have EVER been through!

opal M. on

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When we made the reservation, we were told that the mileage was $.69 per mile. At pickup, we were told $.79. We didn’t get the furniture pads we requested, either. During the reservation, I asked for a truck in Clinton, Tennessee. He made the reservation for Clinton highway, Knoxville Tennessee, which is 30 minutes beyond where we needed it. I found this out the next day when I called to ask questions about the reservation. He would not listen to what I had to say, for interrupting me and asking me which credit card I was going to use. He started this before I could even ask the first question. I wanted a 15 foot truck. But as it turned out, we only got a 10 foot truck. The location of pick up only had a 10 foot truck available. I hope I do not need Uhaul again.

Jonathan C. on

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The truck was full of roaches and had to be sprayed before we were able to start moving in boxes. The staff was very friendly and helpful though.

Tabitha W. on

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Kent I. on

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Thank you, for helping me at a very stressful time. The truck was ready on time, clean and full of fuel.

Gary H. on

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Could use a second person to help. The one woman that was there had to keep stopping my reservation to cash out other customers.

JOHN S. on

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Use somebody else

Gail T. on

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Daniel H. on

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Gas level was not indicated correctly on my paperwork. The floor in the cargo box in the back of the truck was not swept. The clerk was busy running back and forth between waiting on other customers and waiting on the laptop to load to take care of me.

ana m C. on

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Sam C. on

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Trash left in cab of truck. Only one person working, trying to juggle customers, uhaul, phone, and grill orders. Took over an hour to rent truck even though I entered my information in advance.

James Y. on

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Jack T. on

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I think the cab was messy. I didn't see it but my husband mentioned it and said the better not blame him for it

Laird C. on

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Linda S. on

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Jason W. on

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Staff was extremely nice and helpful.

DARRELL S. on

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Customers have to hook and unhook equipment themselves I feel for the price this service should be included. I feel a convenience store is not the place for a U-Haul rental, had to wait on the employee to ring up customers before she could work on my rental agreement, not her falt she was doing her job and was very polite and did the best she could.

Jason K. on

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the young lady taking care of me at this location was fantastic & a joy to work with, despite the connectivity & authorized vendor access issues she was fighting to be able to take care of me. such technological issues aren't exactly unusual for a rural combined business location, but it was undoubtedly frustrating for her.

Jason K. on

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the young lady behind the counter was fantastic and a joy to work with, though she had significant problems with the uhaul vendor web access portal. to streamline the process, accessibility and account access should be addressed, along with ensuring stable internet access at such rural locations.

Dennis P. on

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Lot in bad shape. very limited parking.

David C. on

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Scott M. on

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Jeffrey L. on

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Thank you so much helping us with this move, you guys went above and beyond anything we could have expected! The Ladners from Mississippi

James N. on

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james J. on

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Matthew H. on

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Jan S. on

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