Customer Reviews for Towne Storage West Jordan

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Towne Storage West Jordan

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Kurtis C. on

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Easy to get to, rep knew what to do and got me out quickly.

Irma C. on

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Nothing really, it went pretty smooth and easy, this is my first time self check out though was going to be harder I love it, I’ll do the same in the future

James S. on

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Ron H. on

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I was very satisfied with the rental experience. The only thing I could recommend is maybe having another computer there to help multiple customers instead of one at a time.

Ana F. on

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Danny B. on

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wayne B. on

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michael M. on

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I only used the truck for around 4 hours. I wish there were an option for hourly rental, or an incentive to bring it back before the 24 he mark. Outside of that, it’s great, i appreciate the convenience it provides.

Delbert P. on

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Byron Q. on

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Norman Y. on

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We were scheduled to pick up at the nearest u haul, but an hour before, they changed the location which is 7 miles further. That's 14 extra miles we wound up paying for that was unnecessary. That's an Xtra 14 dollars. Otherwise everything was great. Thank you for the prompt service.

Jeran B. on

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Militia E. on

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Craig W. on

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Battery was dead so I had to make a second trip to pick it up. Luke was great to work with.

Roy M. on

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Anthony R. on

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bridgett S. on

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I used the 800# to order the rental and the agent was very unprofessional and aggressive, to my relief when I got to Towne Storage the lady at the desk was very kind and helpful. I was so grateful. I highly recommend them for your rental, just make sure to call direct. :)

jacob C. on

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The Sirius XM didn't work at all and there was no way to activate it so we couldn't use the aux hookup

Michael D. on

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Jennifer G. on

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Jaun L. on

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Shaun W. on

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Miracle M. on

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The interior of the cab smelled like rotten meat.

Jesse L. on

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Let customers know beforehand that the blankets and trolley is for a charge if used.

Michael S. on

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The rental clerk did not explain the finer points of different trucks. The 10 ft has no ramp and you are charged by the mile. Not so 15 ft truck. ??

Diana H. on

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Margie M. on

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German S. on

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I am receiving an emai from you saying i have not returned the vehicle. Is this a joke? Don't you guys have cameras in front of your store that would record when i returned it? Did you not find the keys inside the office and the van parked where i was ibstructed to park it?!!

Cliff B. on

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Don't change anything!

Alisha H. on

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Dan L. on

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The Guy I spoke to on the phone told me it was 17 cents a mile the guy at the location said it was 99 cents. He also said he was sent an email with the total when we returned the truck but never did. Is this a way to charge more without us knowing? This location seemed very shady and I will not go back.

tyler S. on

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WADE H. on

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I can't remember the gentleman's name that helped me when I came in but he was very courteous and helpful. Will definately rent again when needed.

Carlos V. on

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