Customer Reviews for Treasure Chest Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Treasure Chest Storage

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Daniel W. on

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Had to go to a different UHaul location to get the furniture pads I had pre-ordered. Why is there no info on your Website about how to handle going through electronic tolls on Mass Pike? Neither location I visited in Central NY had answers. I ended up driving local roads in Mass to avoid the issue. I am pleased that the person at my pick up site told me I could save money by changing my drop off location from Windsor Locks, CT to Hartford. Thank you for that!

Gail F. on

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Pick-up location was changed and reserved equipment wasn't available.

Todd M. on

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Customer did not leave a comment.

Paul R. on

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The Treasure Chest storage met our temporary storage needs.

David A. on

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App would not work. People I dealt with were great.

MONICA S. on

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Nothing that I can see - the service was the best we have had at any U-Haul stores.

STEPHEN F. on

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The office staff are friendly & helpful. The location & access are very convenient. I like that there is no fence or gate to deal with - still very secure. A lock came free with my rental. Thunbs up!

SARAH W. on

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Smooth transactions. No problems at all.

Justin L. on

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Customer did not leave a comment.

Gary W. on

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Customer did not leave a comment.

Mark W. on

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The trailer was not clean inside. The trailer did not have the light connection extension, and I was advised to drive it to the Utica or Rome store to have then give me one. This was not safe. I ended up driving the trailer about a mile to my home, then running to get the light connection from the Utica store in another vehicle.

David P. on

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Customer did not leave a comment.

Seth J. on

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Please improve when a month prior reservations were confirmed we then had to go to another location for pick up !!! Happens every time

Linda K. on

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Customer did not leave a comment.