Customer Reviews for Trenton Road Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Trenton Road Storage LLC

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Vickie F. on

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Customer did not leave a comment.

Jacob S. on

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JOEL M. on

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Hire a person who is respectful and not mean

GERALD F. on

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Nothing! Everything was Perfect! G. Fritz

sherri H. on

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Customer did not leave a comment.

Kenneth M. on

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Nothing

Sonia B. on

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Don S. on

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Rheadawn B. on

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The drop off was very easy.

Angela R. on

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James B. on

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MARINA A. on

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Employee was 30 minutes late opening store. P/u time was 9am - employee didn't arrive until 9:30am. I called Uhaul Corporate at 9:30, at which time Uhaul employee had just arrived to me and another customer waiting. The other customer discovered that his trailer had been broken into due to the Uhaul gate being broken and left open, and thus called the cops. Once employee finally arrived (30 minutes late) she lied to the corporate employee I was on the phone with whom I had called due to the employee not being at the store after waiting 30 minutes past my appointment time. She told the corporate employee that she was there and had been waiting for police to arrive due to a break-in and that's why she hadn't opened the store yet. However, the customer who owned the trailer that got broken into was at the Uhaul facility at 9am just as I was, and he called the police himself after realizing there were no employees present.

elizabeth L. on

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Michael E. on

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james S. on

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isabel O. on

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Change the attendant

brad S. on

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Amazing

Jayson G. on

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Was told It was 25 for a additional day over the phone. When I arrived It then turned into 90

RICKY P. on

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Scarlet larkins J. on

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on

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A huge improvement would be to notify your customers before pulling money from their account without there knowledge. I was told everything in addition to the amount prepaid before renting the truck would be billed to me at turn in. Then found out It had been taking out as I was put into a unfortunate situation because of it.

LEROY P. on

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I love this place they have excellent customer service and the employees are nice ??????

LEROY P. on

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Everything was great customer service and communication skills

Margaret D. on

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Customer did not leave a comment.

Taylor B. on

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Actually tell the customer of all the fees and don’t estimate price that’s way cheaper. Also don’t say it’s a 24hr drop location when it’s not.

LaQuadra H. on

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Jaleshia N. on

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