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richard K.
Customer Reviews for Trojan Appliances Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The uhaul website says they open at 8:00 am so we made the reservation for that time. Then we found out they don't open until 10:00 am. That put us 2 hrs behind. Please update the uhaul website and info the call center has.
AMY C.As a 63-year old, having to do everything via my phone is off-putting. This is a UHaul policy and in no way reflects on Trojan Appliances--they're just following corporate. The personnel at Trojan Appliances were very knowledgable and helpful, but I have NO actual paperwork to actually show that I rented a truck yesterday. I might have to look elsewhere when I rent a truck in the future.
KELVIN U.