Customer did not leave a comment.andres D.
Customer Reviews for Truck & Trailer Parts Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good jobronlad S.
I will never do business with u-haul again the experience was terrible. I rented a truck 3 weeks in advance at the Ina road location. The day before my pick up they called to change my pick up location to Twenty miles away, I was moving from Ina and Shannon area. Then they said I could pick up on prince road and I said O.K. On the morning of my pick up they called and changed my pick up location again off Glen Road. were they had no boxes mattress bags etc. they truck was filthy I could not even see out the wind shield because of the dirt on it. so I had to go to the Ina store and get boxes and they have 9 10' trucks in the lot. But they told me the day before that they had none. I ask the clerk if I could rent one of the trucks and he said yes. I do not understand if could rent one then why did they send me thru all of this. three different pick up locations Then I received an text that said my return address was the Ina road location. what a way to run a business. LIKE I SAID I WILL NEVER USE U HAUL AGAIN AND WILL NOT EVER RECOMMEND THEM.David A.
Customer did not leave a comment.OSCAR H.
Customer did not leave a comment.Caroline C.
Customer did not leave a comment.Kelsey R.
I was charged for more mileage than used and for a furniture pad that I didn't get, nor want, and no credit for filling the gas tank completely, which is almost Â¼ of a tank more. You would charge me $6 per gallon if I brought it back lower than received. I paid over $60 for the gas.SUSAN H.
They don't know what they are doingBernadette M.
Customer did not leave a comment.Shadrach R.
The only complaint I have is that the app did not want to work for me. The people at the 3rd party location were super nice and helped me with everything!Mathew J.