Customer Reviews for Truckers Toy Store
(U-Haul Neighborhood Dealer)

439 reviews

4380 Raleigh Rd Pkwy W   Wilson, NC 27893

(252) 291-7898

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 7/4/2022: Closed

Services at this Location:

Contact Us

(252) 291-7898

4380 Raleigh Rd Pkwy W
Wilson, NC 27893

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 7/4/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Brian L. 
Rating:
2.0

Customer did not leave a comment.

Sherry B. 
Rating:
5.0

Customer did not leave a comment.

George G. 
Rating:
3.0

The trailer hitch needed to be repaired when I was there to pick up the trailer, and a wire harness needed to be replaced, but the gentlemen helping me worked hard to get everything fixed. Only a 45 minute delay.

Tim D. 
Rating:
2.0

Customer did not leave a comment.

Monique W. 
Rating:
5.0

Customer did not leave a comment.

Roy K. 
Rating:
5.0

Customer service was excellent. Got me in and out and the truck was clean. Very satisfied with my experience

CHRISTOPHER W. 
Rating:
5.0

Customer did not leave a comment.

SARAH H. 
Rating:
5.0

Cameron and Nick you are the best!!!!!!!!!! Cameron and Nick were extremely patient with me and so kind. Nick did a fantastic Job loading, moving, and unloading my items. He was a Lifesaver! Thank you so much!!!!!

ALICIA M. 
Rating:
5.0

Na

BRUCE WAYNE F. 
Rating:
5.0

Very nice ppl

CHRISTINA F. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

LISA C. 
Rating:
5.0

Customer did not leave a comment.

RONALD L. 
Rating:
5.0

Nothing! Cameron at the Truckers Toy Store was knowledgeable, professional and super nice.

GARY H. 
Rating:
4.0

Have more vehicles available

QING L. 
Rating:
5.0

Great people to work with. During hook up they notice a wiring issue and corrected before I left. Return also went smooth would recommend this location for renting U-Haul trailers.

MICHAEL L. 
Rating:
5.0

Customer did not leave a comment.

CLYDE S. 
Rating:
4.0

The first trailer I picked up had a bad front tire on the very inside of the tire. I could not see it from the outside. Only when I looked closely when I got it gone I noticed the tire was bald. Upon further inspection I noticed the entire front him assembly was bent and causing the fire and wheel to severely toe in. I called back and the rental place had another trailer so I returned the first one and got the next one. The second one worked great.

Rodney H. 
Rating:
1.0

You forgot to register my truck as a 24/7 mobile pickup, which placed me behind schedule. Also, a piece of equipment I ordered with the truck was missing.

WILLIAM R. 
Rating:
5.0

Customer did not leave a comment.

MICHAELFRANK J. 
Rating:
1.0

Customer did not leave a comment.

STEVEN W. 
Rating:
2.0

Communicate directly with the store about equipment so they don't tell the person who just spend $80 on an uber that they don't have a truck for them.

JOHANNA H. 
Rating:
4.0

Customer did not leave a comment.

Adolfo V. 
Rating:
5.0

Customer did not leave a comment.

mike O. 
Rating:
5.0

Customer did not leave a comment.

Jason J. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Kenya H. 
Rating:
5.0

Worked Great for me.

Robert B. 
Rating:
4.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Jeff B. 
Rating:
5.0

Customer did not leave a comment.

Matthew E. 
Rating:
5.0

Customer did not leave a comment.

Frankie R. 
Rating:
5.0

Seat belt does not fit a large person

Timothy W. 
Rating:
5.0

Customer did not leave a comment.

James E. 
Rating:
5.0

Customer did not leave a comment.

melissa E. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Nothing, your customer service is A1. I will recommend this establishment to anyone who wants excellent customer skills

Connie T. 
Rating:
5.0

Customer did not leave a comment.

Pamala B. 
Rating:
4.0

The truck inside was not wiped down, I used Clorox wipes and a lot of dirt and stains started coming off. Due to COVID and germs I believe each truck should be wiped and clean down properly.

Tierra C. 
Rating:
5.0

Very friendly and great service

MARK C. 
Rating:
5.0

More options would be a nice to have. More different units is recommended.

Benjamin L. 
Rating:
5.0

Customer did not leave a comment.

kenneth W. 
Rating:
5.0

Customer did not leave a comment.

Jackie B. 
Rating:
5.0

Very cautious i was in and out. Nice equipment i would recommend it to someone.

regina V. 
Rating:
5.0

No improvement needed. They were friendly and fast.

Michelle H. 
Rating:
5.0

Customer did not leave a comment.

KENDELL S. 
Rating:
5.0

Customer did not leave a comment.

Lourdes B. 
Rating:
5.0

Customer did not leave a comment.

Lourdes B. 
Rating:
5.0

The gentlemen that assisted me was very friendly and professional. He was having an issue with the computer, there was a young lady there that stepped right in to assist. She also was very professional. The gentlemen got the truck and equipment I rented and had everything ready. The entire process was very smooth even on the return.

mercedes C. 
Rating:
3.0

No contact with personnel

Gertrude V. 
Rating:
5.0

I won't to thank you for your good customer service, I will use your location next time I need a rental .Thanks again for your good professionalism .

Jimmy L. 
Rating:
5.0

the employees were very courteous and helpful.

BARNES E. 
Rating:
5.0

Customer did not leave a comment.

steven W. 
Rating:
5.0

They were very helpful. Would definitely use this facility again.

Robin G. 
Rating:
5.0

Customer did not leave a comment.

Jim S. 
Rating:
5.0

Customer did not leave a comment.

thomas H. 
Rating:
3.0

Customer did not leave a comment.

Patricia W. 
Rating:
5.0

Customer did not leave a comment.

Rosalynd J. 
Rating:
5.0

Customer did not leave a comment.

Lakeisha M. 
Rating:
5.0

Customer did not leave a comment.

Terry W. 
Rating:
5.0

Customer did not leave a comment.

Alfred S. 
Rating:
5.0

Customer did not leave a comment.

james W. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
5.0

I had a choice to go somewhere else to pick up the truck I would need at the time I wanted,but I like his location and the service they provide, I rather wait and leave a little later than planned.

GINGER A. 
Rating:
5.0

Customer did not leave a comment.

tom W. 
Rating:
5.0

Customer did not leave a comment.

Paul K. 
Rating:
5.0

Great Place

HILDA P. 
Rating:
5.0

Make the mobile check out process much easier.

Jasmine D. 
Rating:
1.0

I ordered a dolly and pads and was charged for these items. They were not in the truck. When I checked in for my truck it took 45 minutes for the vehicle to be released and given access to the code to get the keys. I called the hotline and waited 20 minutes with no answer. I used the chat and no one answered for 45 minutes. Very dissatisfied and disappointed!

John B. 
Rating:
5.0

Customer did not leave a comment.

wendy R. 
Rating:
5.0

Very nice staff I reserved the uhaual for Tuesday I called Naomia on Monday morning &ask could I pick it up on Monday at 12 & she made that happen for me!!

JOANN B. 
Rating:
5.0

Customer did not leave a comment.

Claudia D. 
Rating:
5.0

Absolutely no recommendations. This was my best UHaul experience.

john M. 
Rating:
1.0

Internet availability for pickups when the location is not open. Easier area to pick up from. Treat for fire ants as there were active mounds all around the truck and I ended up getting bites.

cindy P. 
Rating:
5.0

Customer did not leave a comment.

Aubrey K. 
Rating:
5.0

Customer did not leave a comment.

Hal H. 
Rating:
5.0

ALWAYS PROFESSINAL AND TAKE CARE OF THEIR CUSTOMERS

SAM S. 
Rating:
5.0

Customer did not leave a comment.

Randy M. 
Rating:
4.0

Did self return on Labor Day

Paul S. 
Rating:
2.0

Customer did not leave a comment.

Tijuana L. 
Rating:
4.0

The truck needs an alignment and a tune-up.

Carolyn T. 
Rating:
5.0

Customer did not leave a comment.

Judy M. 
Rating:
2.0

The staff should be more clear about what's considered a “rental period” cause what was suppose to be charged ended up being more due to poor communication.

Nicole V. 
Rating:
5.0

The staff at this location was very nice and friendly!Everything was explained very thoroughly..I would definitely recommend this location for rentals when moving!!!

RONNIE E. 
Rating:
3.0

Overall it went ok. Truck was in excellent condition and ready when we needed it. However, the process was frustrating. When I received text to confirm reservation, it requested me to contact the number provided at the business of pick up. The number however has been disconnected. Calling Uhaul was no help. I had to do my own investigating to find another number of contact. In addition, the 10 furniture pads I requested were not in the truck. Very inconvenient in the moving process. Also, I have been billed for them. I have contacted Uhaul through multiple outlets and am not receiving any feedback or a refund. Again, frustrating. So, the truck was great -costumer service awful.

Laura L. 
Rating:
3.0

Close at 6 pm. Was closed when we got there.

Renita D. 
Rating:
5.0

Great customer service, really pleased and helpful.

mark W. 
Rating:
3.0

Customer did not leave a comment.

Petra B. 
Rating:
5.0

Customer did not leave a comment.

lashara R. 
Rating:
3.0

The truck I rented was leaking and I didn't realize it until after it had ruined some of my belongings.

Shawn T. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

TRUCKER TOY STORE HAS MY RENTAL READY. I NEVER HAVETO WAIT. EXCELLENT SERVICE FROM THE TWO LADIES UP FRONT. GREAT PLACE TO DO BUSINESS WITH

SAM S. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
4.0

Customer did not leave a comment.

LAURA H. 
Rating:
1.0

told agent we were moving a piano and they rented us a truck with no ramp. when I called to ask about the ramp they were very unconcerned.

GAY M. 
Rating:
4.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Customer did not leave a comment.

scott B. 
Rating:
5.0

The truck was clean and already cool when I got in it. They were very helpful with determining the best vehicle for my needs.

KEVIN M. 
Rating:
4.0

I was just surprised to know when my husband was told that he cannot pick a drop off point and should return it to the same location. It was very inconvenient and miles were doubled. Also, I have to ask them tomorrow how come there was an additional charge on our card that was not explained to us. It simply deducted a charge on our card.

Arthur D. 
No reviews have been submitted for this location.

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