The location is junky, unorganized, and there's a cat on the premises. There is no formal process, no vehicle check, no receipt or rental agreement provided ant pickup. The truck looked like it hadn't been deep cleaned in a while. I also was not aware of the $15 safe move fee.
Elizabeth Spencer
Customer Reviews for True Dollar Liquidators
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service. Very friendly and attentive representative.
Juan SalazarNothing everything is OK
valery louisbetter customer service
Elias RamirezI did a phone drop off and did not enter the location.
Jose GrullonI was charged for $16 for Insurance I never wanted since I had it already! I’m very upset! Please reimburse me—
DANIEL ORTIZGreat job guys. Quick and easy
SHAKUR PRATTVery sketchy location
Marvin PeterThe vehicle was disgusting. It had not been cleaned in months. The gas tank was on E. I was forced to upgrade because the reservation I made two days prior was given to someone else. The location is bad. I called customer service to request compensation or a partial refund. The vehicle was also driving in bad condition as if it needs maintenance under the hood. Highly unacceptable. And I will not be used U-Haul in the future if this matter isn’t resolved.
Johnathan WhiteKeep going with the good satisfaction 🙏👍good job .
LEICA GUILLAUMETTEVery good customer service.
caren roweN/A
Douglas PaganiThey charged me more then I expected never again
Eberson Romand