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Bryan G
Customer Reviews for The Charlotte Letter
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I rented the U-Haul truck from The Charlotte Letter and couldn’t be more pleased. Everyone was courteous and helpful. Staff was extremely friendly and the experience was excellent. Thanks so much!
Matthew GTHe only thing I noticed is that this particular location doesn't have very many trailers or trucks available. They had what we needed, but if we would have needed a different size, at the last minute, we would have been up a creek. Cameron, I think that was the attendant's name, was VERY helpful, courteous & professional!!
Linda BThe truck was gross and dirty and the pick up process was janky and not easy to follow at all. Very unnecessarily complicated.
Elizabeth O