Customer Reviews for Tug Edge Outdoor & More
(U-Haul Neighborhood Dealer)

26 reviews

10849 US Rte 11   Adams, NY 13605

(315) 232-3888

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(315) 232-3888

10849 US Rte 11
Adams, NY 13605

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Bernice I. 
Rating:
3.0

Customer did not leave a comment.

Ann P. 
Rating:
2.0

Customer did not leave a comment.

JOSEPH B. 
Rating:
5.0

Customer did not leave a comment.

Vicki H. 
Rating:
5.0

The truck that was rented leaked from rain at inside front upper shelf. (15 ‘ truck) 5 boxes were damaged. One being wedding albums , thank God they were wrapped with plastic inside the box.

Jeffery S. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Nothing

PHILIP H. 
Rating:
5.0

Joe and the whole team do an amazing job.

JEREMIAHJOHN M. 
Rating:
4.0

Check the tire pressure before thr customer leaves the premises!

Douglas J. 
Rating:
5.0

There was a is communication but it wasn't in purpose. I really appreciate the time y help me resolve my problems

Kenneth M. 
Rating:
5.0

I rented a Econoline Van in excellent condition for just a quick one day use. I would use this place again. On the other hand the U-Haul website was a real pain.

LYNNCHARLES H. 
Rating:
5.0

Customer did not leave a comment.

Rosalinda J. 
Rating:
4.0

Customer did not leave a comment.

Maria H. 
Rating:
5.0

Make sure the equipment is clean.

HEATHERLYNNE K. 
Rating:
4.0

The location and staff were great, our issue was with U-Haul. We set up an online pickup but ended up having to spend an hour inside the store trying to get the system to work. It was a huge hassle. The staff were very helpful on the this process. Unfortunately with everything happening, we ended up cancelling my self pick up and redoing it under a new contract.

Anthony S. 
Rating:
5.0

The location was great. Only complaint was that I had to drive over an hour to get the rental since the area I reserved the trailer from was out. The inconvenience of driving the day I was suppose to load up added more running around then wanted.

Chris C. 
Rating:
5.0

Customer did not leave a comment.

Derek V. 
Rating:
5.0

Customer did not leave a comment.

JOAN C. 
Rating:
5.0

It was fast and easy.

Charles C. 
Rating:
5.0

Tug Edge was great! U-haul corporate was TERRIBLE. I needed to make a change in my drop location due to travel plans changing on a Sunday. After waiting almost an hour on hold, they passed me around then wanted to charge me an additional $400 on top of the one-way fee.

John P. 
Rating:
3.0

Not Tug Edge fault, Uhaul did not have our truck we rented, ended up with a smaller truck and trailer, what is the point of reserving an item in advance when you still don't have them in stock.

BRANDON C. 
Rating:
5.0

Customer did not leave a comment.

Danielle C. 
Rating:
3.0

Customer did not leave a comment.

MICHAELWITTENBUR M. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth B. 
Rating:
5.0

Quick painless experience! Chris was great! Truck was ready for me highly recommend this place!

JEFFERY T. 
Rating:
4.0

Customer did not leave a comment.

Eric M. 
No reviews have been submitted for this location.

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