Great place to rent U-Haul trucks and storage. I will return and continue doing business with Angie and her girls.CESAR P.
Customer Reviews for Turner Farm Self Storage
(U-Haul Neighborhood Dealer)
Garner, NC 27529
Services at this Location:
- Mon-Thur: 9:30 am - 5 pm
- Fri: 9:30 am - 5:30 pm
- Sat: 8:30 am - 5:30 pm
- Sun: 9 am - 1 pm
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Abigail T.
Customer did not leave a comment.Daryl J.
Customer did not leave a comment.Howard H.
Had no problems, staff was easy, friendly and efficientJOHN M.
Customer did not leave a comment.David S.
Customer did not leave a comment.Frank P.
Customer did not leave a comment.Tim B.
Customer did not leave a comment.KENNETH W.
They were fast and knew what they were doingKarl A.
This was stated in a previous review, but happened to us also. Our pickup was scheduled prior to opening of the location. The truck was fine (other than not being the truck we requested). The issue was the accessories that we SCHEDULED to be part of the process were not in the truck. We had to wait for them to open almost an hour later, only to find out the dolly's, blankets, etc aren't guaranteed to be available. This makes no sense when you're planning over a week in advance with them, AND they still charge you for it after you return the truck! Uhaul in general needs to get their act together (or have a competitor that will do things the right way).Mike V.
The truck was dirty mud inside and had a terrible smell inside. I took truck home and gave it a good cleaning inside and sprayed it to kill the bad odor. The transmission sound like it's about to go on truck.CORNELL W.
Everything is excellent! The only thing I would recommend, is highlight the drop address for customers!! I had known problem, I think it would help some!GARY P.
Great customer service and technical expertise from the wonderful ladies at Turner Farm UHaul !!Patrick K.
Customer did not leave a comment.ISAI B.
The staff is awesome.. I want to thank them for being AWESOME..JIMMY A.
Customer did not leave a comment.LORRAINE J.
Super helpful. Cares about the customers needsTINA H.
Customer did not leave a comment.JONATHAN M.
Customer did not leave a comment.PHILLIP L.
I was very distraught as I didn't know that I had to watch a video, upload my license, purchase additional insurance. I was NOT told about to complete everything that I needed to do as time was of the essence and I had hired help that also were on a time schedule. It was extremely frustrating but there was a lady that answered the 800 number. She helped me get going I am sorry I fail to remember her name. She was a former employee at that location. I am most thankful for her as I was literally getting ready to give. Train the pretty young ladies with a tan to not be so sarcastic indirectly when you ask questions you don't know.Jesse H.
Customer did not leave a comment.ROBERT H.
Great storage! Not over crowded.. Friendly staff. Enjoyed the ride on the golf cart!willie m. | Overall Experience
Location is poorly run. I was told I could pick up my truck at 7am on day of move. Instead, the key was not available when I arrived and I spent an hour on the phone getting someone from Uhaul to make a key. It cost me time and money as my movers sat waiting for me to come with the truck so they could pack it. Further, the truck had about a 1/4 of gas in it which is ridiculous.Matthew G.
Customer did not leave a comment.Darcy J.
Customer did not leave a comment.BARBARA S.
Customer did not leave a comment.ARTHUR G.
Great service! Had the truck ready to go when I arrived.ALBERT N.
Customer did not leave a comment.TYLER G.
Very pleased with the courtesy and competence of the staff.JAMES C.
Customer did not leave a comment.WESLEY W.
Excellent one stop service for moving and storage.LEROYA S.
Customer did not leave a comment.KEVIN V.
Fast, economical, helpful and friendly. What a refreshing change.MICHAEL G.
Customer did not leave a comment.RODNEY D.
Awesome facility.Macon G. | Overall Experience
Customer did not leave a comment.Charles J.
Vehicle was clean, but inside windshield dirty.BENJAMIN D.
Update web directions and functions for out of office hours returnsJOSEPH J.
Customer did not leave a comment.ABEL A.
No commentWallace W.
The right rear taillight and turn signal were not operating. Had to switch vehicle with another U-Haul dealership. Angie and company took very good care of us at Turner Farms U-Haul!PAUL C.
Customer did not leave a comment.Kenneth S.
Customer did not leave a comment.EDWARD W.
Great customer service!DE ANNA E.
Michelle was nothing but the best to work with and helped us in every way will definitely recommend them to anyone looking!JEFFREY M.
When I arrived to pickup the truck I request they didn't have one my request was canceled so I call your support line and the sent me to another site to pick up a truck.ALONZELL R.
Customer did not leave a comment.Nickolas B.
Customer did not leave a comment.CHARLES L.
Customer did not leave a comment.WENDELL JACK B.
Customer did not leave a comment.ROBERT S.
Customer did not leave a comment.Morgan P.
Customer did not leave a comment.Brian K.
Customer did not leave a comment.MARSHALL C.
Customer did not leave a comment.Sonya B.
Place was always clean and staff could not have been any nicer was there about 4 years and it was one of the best storage experience everDANIEL L. | Overall Experience
Customer did not leave a comment.CHARVON P.
Good rental.WALLACE W.
Customer did not leave a comment.Gary S.
The AC did not work the whole way from NC to CA it only worked wen i picked it up after that it wouldn't work at all i had to by a fan to keep me cool on my trip.Wen i asked for some type of compensation i was told they couldn't help me Really bad experience with u-haul.ADRIAN N.
Customer did not leave a comment.COREY P.
Customer did not leave a comment.MATTHEW F.
I have used Turner Farms Storage a number of times and each time I am greeted by friendly and helpful staff. Thus is my Go To facility when I fun out of room!Philip P. | Overall Experience
In and out in 5 minutes. Excellent service.EDWARD G.
Great service, easy drop-off and friendly staff!ERIC H.
No appkiance dolky or blankets as ordered Truck dirty windows. Hard to see outDoug B.
Customer did not leave a comment.WILLIAM Y.
Very efficient! We were in and out in no timeDENNIS F.
Everything is GREAT as is. Great Job. ThanksWAYNE W.
Customer did not leave a comment.Philip H.
Customer did not leave a comment.MARY R.
Nice new clean place. Staff was friendly and helpful.WAYNE O.
Customer did not leave a comment.Nathaniel W. | Overall Experience
The staff was always so friendly and helpful!!Maia w. | Overall Experience
Customer did not leave a comment.victoria s. | Overall Experience
Just keep giving the same great service. ThanksChristopher B.
Customer did not leave a comment.MICHAEL N.
Customer did not leave a comment.Candace M.
Customer did not leave a comment.JAMES S.
I have rented many Uhauls over the past years and this is by far the best service I have gotten. The women at the desk were kind, quick, and responsive to my questions. The location was clean, the van was clean, and the employees were super friendly and helpful. I am very impressed with my visit to this Uhaul/storage facility staffCourtlyn C.
Customer did not leave a comment.Dustin G. | Overall Experience
The ladies at Turner Farms Self Storage were AMAZING! Super helpful and friendly!NICOLE W.
excellent customer service. Thank you. be blessed.ERNEST J.
Extensive and detailed after hours drop off was not identified at time of pickup. Unfortunately keys were dropped in the box before all the details required were completed. This made it hard to supply pictures and details required by in line drop off system. Would have been nice to know this from the start. I hope I do not get late fees due to this.MICHAEL H.
I enjoy the services at this site because they are very friendly and considerate. The trucks are well maintained and the storage impeccable.ALVIN L.
I was over charged for mile that the uhaul provider didn't fix In their systemMichelle D.
Additional equipment I requested wasn't there. Clerk made no effort to locate it for me. I had to lo ate it myself and make a separate contract which means I had to go through the process twice of creating the contract and returning the equipment!Ricardo C.
Customer did not leave a comment.VICTORIA K.
Customer did not leave a comment.BRITT D.
Customer did not leave a comment.MELVIN G.
Customer did not leave a comment.EDWARD C.
to far away from raleigh n. c.LUCY J.
Customer did not leave a comment.Thomas W.
The truck was old, but still ran well. The inside was clean.KENNETH L.
Customer did not leave a comment.Alyse W.
Customer did not leave a comment.CHAD R.
Great experience.RANDALL D.
Customer did not leave a comment.Philip H.
Customer did not leave a comment.Wayne D.
Super friendly staff, very helpful and willing to help. Would recommend this location to everyone!!!Christopher D.
Customer did not leave a comment.Rebeka H.
Great location! Friendly “family” feel from staff.Lindsey S. | Overall Experience
Customer did not leave a comment.Wanda G.
Customer did not leave a comment.JOHN C. | Overall Experience
AmazingMarlin S. | Overall Experience
Could not ask for better service !!Pamela N.
They were very helpful. I will use them again.Brian T. | Overall Experience
Customer did not leave a comment.KESHA M.
The staff, especially Angie, was very helpful.John J. | Overall Experience
Excellent customer service and efficiency.No problems.Satisfactory experience!BEVERLY P.
Have submitted email on issues found during delivery, headlights dim @ night could barely see & driver side door weather stripping air coming in & when raining water aswell.Waiting for a return call.ThanksJason H.
Customer did not leave a comment.Melieka H.
Everyone was wonderful to work with. Great storage unit. I'd drive across town to use them again.Mary Elizabeth T. | Overall Experience
Wonderful, friendly staff, great place!bonnie b. | Overall Experience
When I checked out lady at front desk was very rudeJames R. | Overall Experience
Customer did not leave a comment.Valerie H. | Overall Experience
Customer did not leave a comment.Dwayne B. | Overall Experience
Very clean facility and nice staff!Teressa C. | Overall Experience
Our experience was great. First time we had ever used a storage company. Climate control is the way to go. Staff was great from our first inquiry and questions to the day we moved out. We kept our belongings in storage for nearly 2 years!!NEEDHAM W. | Overall Experience
Customer did not leave a comment.Ernesto M. | Overall Experience
We were at this storage for 13 years and could not be MORE PLEASED with Angie and Austin for everything they did for us all these years! Thank you so much!JOANN C. | Overall Experience
Absolutely wonderful staff and experience from beginning to end!!Reginald W. | Overall Experience
Incredible staff, outstanding facilities and convenient location. We have used them to rent trailers multiple times and now two storage units for the past three months - we are moving to OK now and if I could take them with us, I would do so in a heart beat.Joshua H. | Overall Experience
Clean facility. Staff very helpful.Kenny W. | Reservation
Austin has excellent customer service skills that feel genuine. We didn’t get the impression that he’s in it only for the money. We left with the impression that he loves working with people. Thanks!Samuel K. | Reservation
Very helpful and knowledgeable about all the products.STEVEN C. | Reservation
Very helpful staff and the storage units are very clean.Penni B. | Reservation
The space was ready for me to use on the same day.Charles R. | Reservation
Austin was very helpful and explained things clearly. The facility and unit was white glove clean.STEVEN C. | Reservation
This is a very nice facility. Staff was very friendly, but I do wish they had told me ahead of time that my door was different (I have a handicap unit but was unaware until I got to it.)Jason P. | Reservation
need reply to adjusted billing...failed to provide 12month free,,,was told a 13 month was added but have not received a new receipt to show it..please replyRaymond B. | Reservation
Reserved 10x20 with Electricity for $145 - Disappointed Not available. Offered choice of 2 10x20 spaces @ $140. On line deal -1 free month free lock with 1 month paid - also NO Longer Available.BARBARA D. | First Impressions
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!