Customer Reviews for Tuscola Pro Hardware

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tuscola Pro Hardware

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Erik H. on

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Nice folks. A little slower pace, but they made up for that with small town kindness/courtesy.

LAYNETTE C. on

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The location was not the issue we had to go to 3 uhaul places because the first one didnt get our reservation right the second place didnt have the truck we needed so we had to back track and spend more money than was planed or available to us

Helen S. on

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Very pleasant experience. Would highly recommend

Steven H. on

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The ONLY problem was the access to the truck using our smart phone. That was beyond frustrating and our friend who did this is a professional trucker! He had to copy his DL 5 times. It took almost 30 minutes to access the truck because shop was closed. The old system of sign the paper and get the key worked much better. That said, the owner of the shop was very helpful on the phone and offered assistance if we needed it. Also appreciate Uhaul finding us a truck even though we had to drive an hour round trip to pick up only available truck. We did appreciate them giving us 50 extra miles for free due to this extra drive. Thank you. Great customer service by Pro Hardware.

April J. on

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Customer did not leave a comment.

Karla H. on

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This is the second time I have dropped off a Uhaul here. They are very helpful and knowledgeable. She made sure that the paper work was correct.

Linda C. on

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Excellent service

carl t. on

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Went out of way after hours to let me drop off!

Paul W. on

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Customer did not leave a comment.

Thomas W. on

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Service was extremely poor. Was more worried about telephone. No assistance at all with trailer

Tammy D. on

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Customer did not leave a comment.

Paige M. on

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The trailer was dropped off at the wrong location and then we had to drive over an hour away to pick up the trailer because no one would bring it to us. We finally got the trailer 2 hours after we were supposed to which was cutting into our packing time because we had people there to help us who were on a schedule. And on top of that the manager of the first U-haul refused to speak with us. After spending over $400 I was very unhappy.

Nickolas W. on

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Customer did not leave a comment.

Timothy C. on

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Customer did not leave a comment.