The rental truck waa in good condition. There was no problem with the equipment at all. However the rep at the rental location was what I would call grumpy and not very personable at all. I have used other local U haul locations and received much better customer service. I would not care to rent from this location in the future. Thank you for considering my opinion.ROBERT S.
Customer Reviews for Twisted Discounts LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Met with owner prior to my pickup because they would be closed and he said he would make sure he would put the appliance truck in the back of the truck. It wasn't there so I had to call and go to another location and pick up an appliance truckRichard B.
The 24/7 registration that was setup by someone at UHaul did not go as planned. The site for pickup had the truck and key ready, but the website did not have the truck connected to the contract (or something like that), so I was not able to pickup at the time I desired. The truck site was very helpful though in getting me on my way.JEFFREY F.
Customer did not leave a comment.THERESA N.
Was charged a cleaning fee and should not have been.Justin S.
Customer did not leave a comment.JENNIFER C.
Customer did not leave a comment.donita C.
Customer did not leave a comment.michael G.
Customer did not leave a comment.David W.
Excellent communication and customer service!!!!Sara H.
Customer did not leave a comment.GARY B.
Good ServiceLisa R.
Customer did not leave a comment.LISA R.
My only complaint is that when I tried to get the $5.95 refund from completing a survey that was sent earlier this week. I was unable to respond due to problems with your website?? Can't help but wonder if this was done just to avoid the refund?? Other than that it was a very professional experience! Thank youWILLIAM H.
Customer did not leave a comment.Hattie G.