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James Hatcher
Customer Reviews for Two Knights Tire & Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Two Knights Tire was very professional and i highly recommend them. I also highly recommend U-Haul because they have always done me great and will continue to use them for all of my needs for moving.
Mike AshabrannerNone
Darrell MerrellGood service
roberto maciasPerson on duty barely spoke English. Got a call 2 days after I returned the unit. Only used it for 3 hours.
Daniel GollnickGreat service
Ricardo GarciaGot charged an extra day. When I was told I had 3 days, I picked up trailer Saturday and dropped off on Monday?????
Katherine kimberlinThe location beats having to go to Midland/Odessa. Raul was very helpful and kind!
James UnderwoodNothing that I can think of
Darrell MerrellGive me equipment that is in good shape. The truck should have been fixed prior to me driving it. My life was endangered and by uhaul just so you could get a truck closer to a service center. I feel very violated.
jim satterfieldRaul gave me instructions on how to get to his place of business, and was very friendly and helpful. I will call either of these locations for any needs I have in the future.
Jacqueline KochVery convenient
Wesley EdwardsGreat fast customer service ! Thank you !
diana villalobosI was charged for 2 extra gallons of fuel even when I stopped to put fuel right before returning the U-Haul. I left the gas filled up the same amount I received it and what was required. Which was not a complete full tank.
Jazmine McCaneVery helpful and professional
Robert MitchellVery kind and nice to do business with.
Joy JustusGreat job once again!
Tracy FrazierFire the guy at the first location and give refund.
Janice ParkerGreat job!
Tracy FrazierVery good service
juvencio alonsoN/A
Erin Montgomerythe guy who runs the place fixed a little issue on my car for me for free and was super nice , had a great experience
aylin fernandezNone
Richard RobertsonNothing
RICHARD ROBERTSONSuper nice guy!
Beau MerrittNothing they were great!
BEAU BRADLEY MERRITTA emailed or text receipt would be great!! I'd like to know why my bill was extremely higher than it should've been!!
Christerfer ScottI explained in detail that I would be driving a long distance with the truck. It is a tire dealer that handles your trucks and after asking for a good vehicle due to my move, I ended up having to deal with 2 bad tires less than 40 miles into my trip. I do have to give a big shout out to a UHaul authorized dealer in Muleshoe, Tx. After many phone calls and me finding my own tire center, the employees at Tireworks Tire Center went above and beyond the call of duty. The guys made multiple calls and found two new tires that fit your truck. They drove to meet and pick up the tires so we weren’t stranded as long as we might have been. They were wonderful providers and very helpful. You should be proud to have them under your umbrella! After a 4-5 hour delay into a long day, we got back on the road safely.
Dianna BayesThey were very fast and friendly. I use this location regularly always great experience
William WardWell maintained, probably. Clean, no. Windshield was covered with bug splats. Cob webs on door mirrors. We cleaned ourselves. Note that Two Knights Tire & Auto does U-Haul on the side.
Terry WoodA lot to improve. Won’t ever use uhaul again. Customer service was a joke.
Nicholas YbarraThe owner was very rude and unprofessional. He did not show up on time and hung up on us multiple times. DO NOT USE.
Mason HollowayOnly issue was that they(U-Haul) don’t have seven way trailer plug on the trailers so we couldn’t check lights so when I got home and checked them the RT turn signal, brake and running lights did not work.
Daniel JuarezNothing
LACRISHA BINGHAMTurned in the truck 10 min before drop off time. Notified the drop off location that I would be there. He said he’d check it in when he got in. He checked it in an hour later and uhaul charged me an extra day. Call centers can’t reverse the charges so had to wait on my money. Would not recommend uhaul to anyone for this reason.
joshua rejcek