Customer Reviews for U-Haul Moving & Storage of Easton

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Easton

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Nelly V. on

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too expensive!

Richard H. on

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Samuel H. on

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Attendant was very helpful......it was our 1st time pulling a trailer and everything went very smoothly.

Elloheim T. on

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Shorten the phone prompts

Allison R. on

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WE had to get two storage units in 1 week. This was our first encounter which went well. However 2 days later we got our second unit that purchase did not go well at all.

John P. on

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Randy H. on

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when picking up the truck they did not say that the safe drive was a daily charge and never even said anything about the environment charge. disappointed with U-haul 336.56 dollars for 1 1/2 days.

William D. on

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Michael R. on

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Michael S. on

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My experience was good but I did get a scare. The trailer had a bad tire on it, I didn't notice until later on when I was on the road. It held together and I made it back ( and pointed it out when returning the trailer) but this should have been caught on your inspection, a big piece of tread was missing.

michael c. on

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I’ve used several storage facilities over the years and Uhaul Moving and Storage of Easton is definitely the best.

Carl M. on

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Laurie M. on

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Michael P. on

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Smooth and simple transaction

Thomas M. on

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Reginald P. on

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Offer 1/2 day specials or 1/2 price after 4 hours on trailer rentals.

Thomas T. on

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The price of all things are not up front. I thought that the price given at sign up was it not knowing there was a gas charge on top of this.

John L. on

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Nice staff, very convenient. Will be back for future needs

Robert C. on

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They forgot to put the dolly we ordered in the vehicle. They did credit us for their mistake. It’s a good thing that there was a dolly we were able to use at the location where the move was occurring.

Charles G. on

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Just a couple more smiles at the front desk, other wise everything was great.

Jacquilla P. on

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Jonas T. on

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Carl C. on

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No problems. All perfect...Thank you so much!

John M. on

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caswell C. on

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Cara N. on

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Very happy every time I go to uhaul.

Jason L. on

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Make sure there is a truck at the requested location and explain the procedure throughly so the customer doesn’t waste their time.

Mark G. on

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Diane S. on

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Harold S. on

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Charles S. on

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all was good!!

Jennifer W. on

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This was my first time using Uhaul, the whole experience was so easy!! I was a bit nervous to drive the 10’ truck, but it handled very well! My boyfriend and I are moving in a few months and we are definitely going to be using Uhaul again for our move!

Kenneth D. on

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Luis T. on

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Fantastic customer service...quick and efficient!

Matthew W. on

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Virginia E. on

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Scott H. on

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Greeting was pleasant and in/out in a few minutes

John B. on

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Wajeeh T. on

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Jeffery C. on

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Nolan G. on

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The truck’s gas level was said to be at 1/4 and it was 1/8. The ramp to the truck was broken and caused a lot of headaches during our move. Staff was very friendly though!

James P. on

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Erica J. on

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GREAT location. Totally would pick them over other ABE aites

Luis M. on

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Truck was really beat up, but the engine was great. You can't control idiots running into things. Staff was professional and fast. Great place!

Jay S. on

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Anthony P. on

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Hope A. on

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Michael D. on

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Tony K. on

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Tom G. on

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BRANDON L. on

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Very helpful staff

Kelvin G. on

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Kenneth M. on

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Only issue was the sun visor bracket was broken

Juan S. on

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Have to turn around rentals for the Sundays

Jeremel J. on

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great service thank you ??????

Karen S. on

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John H. on

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We have only had good experiences here from the people who schedule to those who set you up and return equipment.

Thomas K. on

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Everyone was very friendly and knowledgeable whicch made my day a whole lot nicer...thanks again and Happy Holidays to everyone..

David V. on

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Luis D. on

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Customer sale rep was very nice !!

George B. on

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The young lady at this location was terrific!! She was sharp, helpful and very customer oriented. She is a keeper!

George K. on

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Frank L. on

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Craig T. on

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When I went to pick the truck up, I Had to run the truck for twenty minutes to get the ice off the windshield.

Alvaro T. on

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Great personal costumer service!!

ANTHONY V. on

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David H. on

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Robert B. on

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Raul S. on

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albert F. on

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My concern mostly was drop off , The gentleman working there said just drop because they were leaving. So we did . They should at least had something for us to sign stating it was drop off so I wouldn't get an email from U-Haul stating it wasn't dropped off was a little upset. But everything was taken care of , Thank you.

Chezlana C. on

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James J. on

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Theresa S. on

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Charles G. on

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Great service both checking in and returning the vehicle!!!

Rebecca C. on

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Way too expensive honestly

Christopher V. on

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Zachary A. on

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Guy K. on

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The woman who took care of my orders was spectacularly great.

Chad F. on

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Jeffrey M. on

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Entire process went smoothly!!

Jacqueline L. on

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Susan C. on

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ordered pads & and they were not in the truck. didn't check at the uhaul location. be sure to check before leaving. quick and friendly

Robert R. on

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Pedro M. on

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Harold S. on

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Maria P. on

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Kelvin J G. on

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Give specific parking location. Such as M3120T is in parking slip E. And show a green dot on the map of the app to show where that is located.

Michael M. on

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Cristin C. on

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My only comment I would make is at the entrance you have to use when the store is closed should have a ramp because it’s really hard if you have to geton one of the dollies up the step! Thanks!

Gregory V. on

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Tim M. on

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Jamie was very accommodating, knowledgable and resourceful.

Cullen J. on

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James M. on

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Mark S. on

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I washed the truck and returned with more gas than picked up. ;-)

david V. on

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Jonathan R. on

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We enjoyed having our things here at this unit for the past few years. It was very clean, convenient and everyone was always very friendly & helpful. The price is also not too bad. All in all. Good.

Thomas W. on

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Ann S. on

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German V. on

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Russell S. on

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Nothing all was good. Thank you

David M. on

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Waqas B. on

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Give more deals

Rajendra K. on

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Jennifer S. on

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Pin S. on

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TIMOTHY SCOTT N. on

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Both Pickup and drop off locations were great. The only complaint I have is not with them, it is the fact that both locations were further from my start point and destination than I requested. Here again, this is no knock on either location, they were great. My only complaint is that the system made me travel out of my way. If I have to use Uhaul again I will schedule further in advance and hopefully that part of the experience will be better.

Brooke E. on

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Mark N. on

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It was good enough for me just the way it is, I think others would appreciate it.

Stephen G. on

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I rented a 15 ft truck to move and when I opened the door to start loading up there was a hand cart and bag of 10 moving blankets attached to end of cargo area that was in way of moving in items and reduced the total cargo area. I called customer service and after 25 minutes on phone I was finally told if I removed the items I wold not be charged. Even when I made reservation online it took several pages of trying to sell more before I could checkout. I will never rent from U-Haul again based on their over selling marketing. It’s very intrusive.

Monae P. on

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My unit was infested with mice . A lot of property damaged

nancy b. on

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The storage facility itself is good, but I think it is pricy compared to other sites. It is conveniently located.

Shawn H. on

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The women who took care of us was professional, she new what she was doing and had us in and out in a flash. Thank you

karin m. on

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Easy to store and access units. Carts are very helpful. Only suggestion would be somehow better navigation maps and/or directions to get there. Its a little tricky the first time.

Patricia F. on

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People were very nice

steven y. on

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Very good service

timothy t. on

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As always with any storage unit there is a rodent issue. Staff was always very helpful, courteous, and professional..

lucretia rose s. on

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The attitude from the manager was not acceptable

ROBERT L. on

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Thank you for a great experience

celeste w. on

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In my opinion you storage fees are a rip off

Jose B. on

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The young lady who assisted us was friendly and knowledgeable about the availability of storage units and our necessary size. This was a last minute reservation and they were able to accommodate !!!

Sarita G. on

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Great Customer service and clean unit.

Suzanne G. on

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professional

VERGE C. on

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Franklin was very helpful.

RONALD N. on

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Great place. Close to my home.

rashida s. on

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I really appreciate the time an opportunity working with U-Haul

MELANIE C. on

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I had my storage unit there for over 4yrs and honestly, there is only one complaint I have about it, and that is the monthly rate increased I think like 3-4x! It went from I think $126 to $155!

jacqueline l. on

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Everything about this facility was great. No problems. Was just what I needed for the time I needed.

michael m. on

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They were very helpful and knowing about packing and storing my items to last a long time.

David G. on

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The staff was helpful and understood what I needed.

Jamie R. on

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Great service great people!

James C. on

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All 3 staff there were excellent. I wondered how uhaul managed to get and keep such good staff. I know they aren't paying much.

Paul S. on

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I was promised one month free storage when I signed up with a one way rental. Because U-Haul would not allow me to convert an local rental into a one way I lost free month despite paying same amount

KAREN J. on

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I really appreciate the way my needs were met and it was done in a timely fashion.

RICHARD W. on

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Rep on phone said 1st month storage free cuz of renting truck, upon returning truck got told no you have to pay and then they tried charging me for 3 days for the truck...

wilson i. on

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Ez to rent and the location is in the nace area loved

Russell V. on

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Excellent service

patricia s. on

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Great service

VIVIAN O. on

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An excellent storage facility. Would use this U-Hall's services again if needed.

Christopher C. on

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Everything was perfect. They were able to help us out and get exactly what we needed

James S. on

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Thanks

Dilcia R. on

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My opinion, its the best services in the united states....

Barry D. on

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This location is awesome! The place is spotless.All of the employees I encountered were very nice and helpful.I would definitely use this facility again.

david l. on

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The staff was verg helpful amd friendly.