I was given an access code that didn’t work and had to drive to the customer service location to get a code that worked. Inconvenient hassle and disappointed in such a crucial thing to get right.
Bryce Dosland | Online Move In
Customer Reviews for U-Haul Storage of North Beloit
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Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Who ever cuts the locks off cut through the handle and didnt fix it and threw the lock in the driving area that can give someone a flat tire, also there are wasps in the units, the lady that helped us was fine but the younger guy was rude
CINDY DEBOARD | Overall ExperienceGoing by previous experiences I’ve had with U-Haul
Earl Ruff | First ImpressionsToo many transients around this facility, day or night. Made it hard to want to go inside for fear of them coming in. Also there were WAY too many mice that ruined so much of my items. Apparently the closed doors don't keep them out
SHARI GONZALEZ | Overall ExperienceThe manager was rude demeaning
Brian Benford | Online Move InGreat job 👍
Joanne Samuels | First ImpressionsUHAUL sent the wrong code to access the building in the email instructions. Had to then call and contact store manager and they are busy, which defeats the purpose to register everything online to avoid this conversations and waiting
Brenda Crutcher | Online Move InCancelled my reservation. Never saw the facility.
RONALD DEIKE | Overall ExperienceAWESOME CUSTOMER SERVICE AND RATES!!! 2 local locations; very close by
Jenna Scott | First Impressions