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LUZ B
Customer Reviews for U Post Packing And Shipping
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent customer service
Eileen PMy rental was supposed to be the 24/7 so that I could pick up at 8 am. However it was converted to an in person pick up for some reason and I had to wait an hour in the parking lot until they opened at 9 am. I called uhaul and they blamed the pack and ship place for not setting it up the night before. The pack and ship guy blamed uhaul for not sending me the code. So I have no choice but to be annoyed and simply never return. What a waste…
Amy ISuper nice gentleman! Very helpful
Samantha SFast and efficient and neighborhood dealer I went through was extremely kind and helpful.
Bianca WService was excellent. No comments at this time
Luther MThe truck was filthy on the outside, even though I did the pre-pick up stuff it still took 30 minutes to get the truck from arrival time, I also ordered 10 moving pads and paid for them that I never got. It was a pretty poor experience if I’m being honest.
Kyle CThis location was the best service I’ve received
FELICIA HThe U-Haul Corporation should add cruise control to its trucks. All else was great.
SHERRILL PNot a full u haul location
Brian BKeep on doing what, you're doing
ALBERTO JSmall location but I was well taken care of.
Eladio Ano issues with drop-off, did it electronically and dropped the keys in the drop box
Kevin SGreat customer service
Luc RNothing
EDWARD FNo wait, truck was ready to go.
Jennifer Fno improve great service
RICHARD S