We were very happy with the storage facility! It was well lit, secure, and affordable! Easy access, in and out of facility! The staff and management are friendly and courteous! If I needed a storage unit again, I would absolutely be back! Thank You!
Customer Reviews for U Stor - Self Storage (Jf Rockford Llc)
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U Stor - Self Storage (Jf Rockford Llc)
Didn't like the fact that the prices went up after the previous pple left. Had my storage for 3+ yrs at a set rate they changed it out of the blue. And the gate hours went from 24 hours to closing 9pm
The price increased 15 dollars per month over 3 years. During the 1st 2 years - gate didn't work, many huge potholes, and other people parked in our spot. We couldn't afford any longer.
Mice are a problem here. Insects as well. We stored furniture and household items here for about 2.5 years . A loveseat was ruined by mice. Moisture and humidity were also an issue here.
Location does not honor online reservations. Access code did not work. Employee was on an hour break. Had to find another storage unit b/c I needed to get to work and U-Haul had to be returned