Customer did not leave a comment.
richard wCustomer Reviews for U-Haul Moving & Storage at Appleton Ave
(@ 76th St)
Services at this Location:
Contact Us
7677 W Appleton AveMilwaukee, WI 53222
(@ 76th St)
Services at this Location:
Office Hours
- Mon-Thur: 7 am–7 pm
- Fri: 7 am–8 pm
- Sat: 7 am–7 pm
- Sun: 9 am–5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Good service 👍
Gregory W- Rating:
- 5.0
Excellent service
Anthony S- Rating:
- 5.0
Altho the neighborhood is not one we frequent (not the best area…feels unsafe), the staff was professional and the facility was clean and organized.
Peggy W- Rating:
- 5.0
Customer did not leave a comment.
Tajuan C- Rating:
- 5.0
Have more staff available
Susie B- Rating:
- 3.0
Customer did not leave a comment.
MARCIA B- Rating:
- 5.0
From my perspective I don’t think that there is anything else that you can do at this point just keep on doing what you’re doing.Thanks for your service
Owen F- Rating:
- 5.0
Customer did not leave a comment.
TAMIA T | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
BRENDA B- Rating:
- 5.0
Customer service representative was well informed, courteous and very helpful.
Paula L- Rating:
- 3.0
I only used to truck for a total of 5 hours and put 27 miles on it wish that I could have paid less for the rental.
Kristine S- Rating:
- 3.0
The 2 ladies that helped when that worked the counter need more customer service. The day I reserved the UHaul, that lady was doing something in the computer. But, she still should have acknowledged me and said. "I'll be with shortly or in just a minute". She waited until, I said something to her. Which was only HI! She was very dry and she had her cell phone on the counter face down, but she wasn't very welcoming. When I brought the UHaul back, the lady that helped was sitting down doing all her work. She only got up when she had too, I guess. That was to get the truck key to hand it to the customer. The man that came in from checking in the UHaul ended up taking the lock, keys and gate card from the storage that we cleared out which was 325. So, you see she was just wasted space. She just said here is your receipt and was about to send me on my way. Until, I saw the man and told him. I needed to turn in the keys to the lock to the storage 325 and return the gate card. Usually, the men that work for your location are the ones with great customer service not the women. Your location is near my home, so I'm a regular and so is my mom.
wandala c- Rating:
- 5.0
Mike is top notch! I have had the best experience at this location! I get so upset when corporate try to send me to another location! Joe and the rest take care of me every time and I will continue to come back!
Kimberly R- Rating:
- 5.0
Customer did not leave a comment.
Santana G- Rating:
- 5.0
Customer did not leave a comment.
antwan r- Rating:
- 5.0
The customer service was excellent!!!! Thank you!!!!!
Alena E- Rating:
- 5.0
Everyone was nice and helpful. The manager went out of his way to help me figure out a solution to an issue with an piece of equipment. Would definitely use this location again if I need moving help in Milwaukee
THERESA S- Rating:
- 5.0
Wouldn’t change a thing
Tracey J- Rating:
- 2.0
They were very slow and under staffed I would not use this location vehicle also had a Check engine light on when I approached the staff to tell them and requested another vehicle they stated that this was all they had and the lot was full they need to do better
Dimida B- Rating:
- 5.0
Customer did not leave a comment.
Linda H- Rating:
- 5.0
Customer did not leave a comment.
shawnise w- Rating:
- 3.0
Greet people when they come into the building. Could be more friendly towards the customers. Change your phone system because I could never get through to a particular location. So. I just ended up going in person.
elsie w- Rating:
- 5.0
They always have amazing customer service at this location.
VALERIE H- Rating:
- 4.0
A little more explanation as how and where to scan the QR code upon returning would have been nice.
micheal m- Rating:
- 5.0
Customer did not leave a comment.
GRANT B- Rating:
- 5.0
Everything was great
jonny g- Rating:
- 5.0
It was great services, end of story!!
darrell l- Rating:
- 3.0
Customer did not leave a comment.
TAMARA T- Rating:
- 5.0
Customer did not leave a comment.
NATALIE J- Rating:
- 5.0
Customer did not leave a comment.
SHERRY C | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Cliff J- Rating:
- 5.0
Customer did not leave a comment.
chardae t- Rating:
- 5.0
Customer did not leave a comment.
THOMAS P- Rating:
- 5.0
Customer did not leave a comment.
Lisa S- Rating:
- 5.0
Just keep doing what you do.
Diane J- Rating:
- 1.0
This facility was my worst Uhaul storage experience. On move-out I had to pay for an extra cargo can rental because the gate was NOT functional until ~ 5 pm on 3/24/24. On 11 different storage access days, I had difficulty gaining timely access to my unit. Sometimes not at all, sometimes it took excess of 30 minutes. Eventual access required multiple attempts, driving in and out of gate to trouble shoot door access error telling me I wasn’t checked in. This facility also had NO gate remote openers available, so this required exiting and re-entering my vehicle in snowy, cold Wisconsin weather. I moved out of this facility and into a different storage facility. An attempt to have the site manager proactively trouble shoot this KNOWN inconvenience and possibly compensate me for the same, lead to him being rude and disrespectful with me, the customer, on the phone. I will recommend Uhaul to someone; But DEFINITELY NOT this 76th & Appleton location.
therease t | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
tamra g- Rating:
- 5.0
Great service
SAMUEL K- Rating:
- 4.0
Customer did not leave a comment.
Alexis P- Rating:
- 5.0
Keep up the great work on 76th and Appleton thanks Joe for everything and your great customer service
william m- Rating:
- 5.0
Customer did not leave a comment.
LARRY M- Rating:
- 5.0
Customer did not leave a comment.
MARCUS G- Rating:
- 5.0
The cargo van smelled really bad - it had a wet dog funky smell. The interior was clean but it really stunk. The staff and service were GREAT at this location.
Daniel K- Rating:
- 4.0
The after hours check-in was a bit complicated and confusing. That could go a little smoother. The website is not really clear on the instructions
Sylvia F- Rating:
- 5.0
Customer did not leave a comment.
Lashonda H- Rating:
- 5.0
Very nice. Quick and easy experience.
Jenae R- Rating:
- 5.0
The U-Haul location at 7677 W Appleton Ave Milwaukee WI 53222 was more than helpful in renting the truck I needed for my move. They were fast and efficient with the process of my rental truck. I highly recommend using this location for all U-Haul rentals to future and regular customers.
DEVONTE B- Rating:
- 4.0
Customer did not leave a comment.
ORETHA B- Rating:
- 4.0
Customer did not leave a comment.
LINDA A- Rating:
- 5.0
Customer did not leave a comment.
l c- Rating:
- 5.0
Customer did not leave a comment.
soraayah c- Rating:
- 4.0
Customer did not leave a comment.
Yolanda S- Rating:
- 4.0
Customer did not leave a comment.
Peter T- Rating:
- 5.0
Customer did not leave a comment.
Tamiko H- Rating:
- 5.0
Customer did not leave a comment.
phil s- Rating:
- 5.0
You awesome
ESTHER W- Rating:
- 5.0
Customer did not leave a comment.
Bernitha G- Rating:
- 5.0
Customer did not leave a comment.
miyunique w- Rating:
- 3.0
Customer did not leave a comment.
Rebecca A | Overall Experience- Rating:
- 4.0
The assistant manager fixed my issues immediately and provided awesome customer service. I was extremely satisfied
Robin W- Rating:
- 3.0
Customer did not leave a comment.
morgana m- Rating:
- 4.0
Customer did not leave a comment.
RASHID A- Rating:
- 5.0
Very lovely crew
Lashonda R- Rating:
- 5.0
Customer did not leave a comment.
MARC B- Rating:
- 5.0
Satisfied, when I needed assistance someone was there. Thanks
Georgia P- Rating:
- 5.0
Customer did not leave a comment.
lyniyah w- Rating:
- 3.0
Customer did not leave a comment.
Serena S- Rating:
- 5.0
All was great, from first call, to easy scheduling, to rapid check-out, to rapid check-in!
Russell W- Rating:
- 3.0
A/C inoperable, the roller door need to be inspected and greased with PB blaster due to the rust. Suspension felt like it needed some work while driving. The truck pulled to the right.
Shonekqa G- Rating:
- 4.0
Customer did not leave a comment.
Paul D- Rating:
- 2.0
I haven’t received my refund yet
Trina B- Rating:
- 4.0
Customer did not leave a comment.
jessica m- Rating:
- 4.0
Customer did not leave a comment.
COURTNEY M- Rating:
- 4.0
I have no complaints actually. The U Haul Tire Pressure light was on regarding air pressure. That should be done by the staff, not the customer.
wandala c- Rating:
- 5.0
The customer service was good and the lady at the desk was able to get me a truck right away, even though my reservation was for the next day. I don't remember her name, but I really appreciate her for helping me. Thank you!
China J- Rating:
- 5.0
Customer did not leave a comment.
Greory R- Rating:
- 5.0
Staff was very friendly and initially helpful, Michael Scott was great, so was the other gentleman working 2/20/24. I wasn't thrilled with the trailer because there was so much dirt and sand stuck in the front slides for the straps and they were terribly greasy and oily, made getting them positioned properly a pain because I had to chip out the rail junk. Was also disappointed that my 7 to 5 pin adapter was lost in the 20 mile drive. Mr. Scott hooked it all up to my truck and must not have pushed it in far enough to lock it and it fell off in the drive and was lost. The guys were great, the equipment worked ok but the overall was somewhat disappointing. Mr. Scott should have offered to replace my adapter that he didn't secure.
mike f- Rating:
- 5.0
Friendly people to talk with. Things was good
james g- Rating:
- 5.0
Customer did not leave a comment.
Kadeejah J- Rating:
- 5.0
Customer did not leave a comment.
Letha M- Rating:
- 5.0
Joe and Tony were very helpful. I always get in and out. The only concern is for the person checking vehicles is to mark the gas hand on the correct notch. It my job to make sure the paper and the gas hand in the truck matches but it’s not my job to make sure the truck is marked correctly before setting it up for rental. It can be a little time consuming when trying to make the corrections.
Kimberly R- Rating:
- 4.0
Customer did not leave a comment.
Lori S- Rating:
- 5.0
Great location!
Erica W- Rating:
- 5.0
The staff was excellent and very customer focused.
Darryl W- Rating:
- 4.0
If someone is not sure of the size, ask if they would like a walk through first.
BARBARA M- Rating:
- 5.0
Customer did not leave a comment.
STEVEN T- Rating:
- 4.0
Busy location but everyone was helpful and cheery had great attitudes.
Martina S- Rating:
- 5.0
Nothing for me
KAREN J- Rating:
- 1.0
I had to leave furniture because of mice dropping.
erick l | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Anthony A- Rating:
- 5.0
Customer did not leave a comment.
patrick n- Rating:
- 4.0
The one rental I used had the engine light on and another light was on but other than that everything went fine it's still drove good didn't give us no problems but I was worried about the engine light
cherokee s- Rating:
- 5.0
Customer did not leave a comment.
donnell t- Rating:
- 5.0
Got the truck and had to put gas in it. Seems to me as huge as U-Haul is they would have gas pumps at their stores. Also the way they ask these questions is to assure they get good reviews. WHAT I DON'T APPRECIATE IS THEY TAKE THE SECURITY DEPOSIT FROM YOU RIGHT AWAY, BUT IT TAKES THEM 3-10 BUSINESS DAYS TO RETURN THE MONEY TO OUR CARDS. WHAT THEY SHOULD DO IS PUT THE MONEY ON HOLD UNTIL WE RETURN THE VEHICLE and WHEN IT (VEHICLE RENTED) CLEARS INSPECTION THEY RELEASE THE MONEY RIGHT BACK TO OUR ACCOUNTS IMMEDIATELY. THEY DON'T WAIT 3-10 BUSINESS DAYS TO GET THE MONEY, WHY SHOULD I HAVE TO WAIT THAT LONG FOR IT TO BE RETURNED?!!?
Cheryl G- Rating:
- 3.0
Customer did not leave a comment.
Carmen G- Rating:
- 5.0
During winter tell people they need to bring snow brush scraper cause not in truck.
mary h- Rating:
- 5.0
N/A. They were very helpful and accommodating! Sam was quick and efficient and did a great job!!!
Robert T- Rating:
- 3.0
Exterior the windows should’ve been defrosted as a courtesy to the customer. Interior was nasty and unkempt.
Brigette J- Rating:
- 4.0
Customer did not leave a comment.
THOMAS P- Rating:
- 5.0
Customer did not leave a comment.
Donte W- Rating:
- 5.0
Customer did not leave a comment.
micheal s- Rating:
- 5.0
Customer did not leave a comment.
William L- Rating:
- 5.0
Give bonuses for such Courteous staff members on Appelton . 😊
rena w- Rating:
- 5.0
Do for them what you've done for me great service, employees were exceptionally kind pass it on.
THOMAS P- Rating:
- 5.0
Customer did not leave a comment.
ZEMON H | First Impressions- Rating:
- 4.0
Just to recommend a little something for each storage if you get some tomcat poison and put in there or have the people that’s leasing the storage to buy some and put it in there before they put their furniture in there It will keep rotten out of the storage. Thank you. Have a wonderful day.
jacquelyn b | Overall Experience- Rating:
- 4.0
Your staff was very helpful. Knowledgeable had a good experience.
LARRY M | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
kesha w | Overall Experience- Rating:
- 4.0
They still need to make more room for entrance, I couldn't get into the lot because other customers would block the entrance, also too many uhaul trucks blocking the gate entrance to the storage units. I was blocked twice, wasting about 25 minutes for customers to move and get access to the gate due to customer car/truck blockage! Other than that customer service great! I appreciated their help!
MELISSA H | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Ernest F | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Lorenzo R | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
JONATHAN P | First Impressions- Rating:
- 1.0
10/10 would not recommend
Jasmine L | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Amanda B | Overall Experience- Rating:
- 5.0
I will look forward to moving some boxes 📦 in on Monday 8/7/ 23 o.k. I'II see ya then o.k.
ramona m | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Patrice J | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Chastity A | Overall Experience- Rating:
- 2.0
Customer did not leave a comment.
Mary F | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
SHERRY C | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
MARSHALL N | Overall Experience- Rating:
- 4.0
Helpful
Donnell L | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Walter M | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
BRIAN C | Overall Experience- Rating:
- 1.0
Rats got in my leather couch it was rat feces, and urine on the inside of my couch. And there were nothing that you guys did about it. I lost my couch to rats!
Chantelle C | Overall Experience- Rating:
- 5.0
Staff was very friendly and very helpful
AMANDA E | First Impressions- Rating:
- 3.0
Customer did not leave a comment.
Raynejakell T | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Raynejakell T | First Impressions- Rating:
- 5.0
Joe was welcoming, also professional and will be missed. Thank you U- Haul ! Thank you Joe !
Shanika H | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Terry B | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
JANIKA B | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Michael M | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Samuel D | First Impressions- Rating:
- 5.0
The experience was great & the service was always exceptional
BERNADINE C | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
LUCY D | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
jeffery h | First Impressions- Rating:
- 5.0
Joe (supervisor) was the best.y only suggest is getting better ways to eliminate the rats
KENNETTA B | Overall Experience- Rating:
- 5.0
The management and shaff in my opinion on Appleton in Milwaukee is the best in the city of Milwaukee. Very helpful and caring at all times, yes indeed I highly Recommen family and friends! The manager runs a very professional business for the community.
Gerald B | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Maria a | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Karen H | Overall Experience- Rating:
- 5.0
Love this location
tawana l | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Carol H | First Impressions- Rating:
- 5.0
Nice and polite
Stephanie B | Overall Experience- Rating:
- 5.0
The staff are so friendly. They understand the stress of moving, so they go out of there way to make your storage experience easy.
Candi M | Overall Experience- Rating:
- 5.0
Joe was very helpful, and professional. Always on-site and ready to assist myself, and other customers with Uhaul products, and concerns.
Drapondra F | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Evan B | Overall Experience- Rating:
- 5.0
The manager of the facility he was really great with working with me
SHEILA P | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Evan B | First Impressions- Rating:
- 2.0
Scammers on insurance claim for Rep west the person who they send out don't come and lie and say they came to inspect and I had to settle for a lower payment when I had $5000 worth of coverage also I told Joe about rodents n smell from storage in front of mine bugs crawling out their storage smell was so bad you can smell outside before you enter storage and Joe knows that when he rented me the storage wouldn't let me use free storage certificate gave me run around also when I filed claim they lied stating I said it rained in storage so I couldn't get my amount of $5000 now I couldn't rent a truck 2times giving me a print out stating call Rep west insurance I call them they transfer me to some lady her voicemail states if you have a hold that's that
Angela D | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
stanley m | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Chantell L | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
CHARLOTTE S | Overall Experience- Rating:
- 5.0
Your manager was outstanding and helping me with picking the Right storage unit and he also was very courteous and outstanding I would recommend anyone to use you guys facility and your manager did an excellent job DFayne.
Danny F | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
DELORES N | Overall Experience- Rating:
- 5.0
The young lady was very helpful & respectfully
Kathryn G | First Impressions- Rating:
- 5.0
Mr Joe and staff were respectful and courageous at all times..
STEPHANIE B | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Mattie L | Overall Experience- Rating:
- 5.0
The manager Joseph is very helpful and professional.
BRANDON H | Overall Experience- Rating:
- 3.0
Hours are not convenient
TYSON R | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Mechelle A | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Freda D | Overall Experience- Rating:
- 3.0
Staff was always friendly and helpful on the phone or walk-in
Lillie D | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Robert B | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Calandra H | Overall Experience- Rating:
- 3.0
Very nice
barbra n | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Brenda L | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
LAKESHA W | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
AQUILUS M | First Impressions- Rating:
- 5.0
Thank you
Valequez L | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Mattie L | First Impressions- Rating:
- 5.0
There is an location I had my car stored at on Good hope road in Milwaukee. I wasn't pleased with the location had to move my car because location isn't secure.
Tyrone B | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
precious k | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
Tiesha J | Overall Experience- Rating:
- 5.0
Joseph Lindl was very helpful and knowledgeable with the move in!!!
MAKURRA W | First Impressions- Rating:
- 5.0
The only thing I will suggest is that once a person check in that they don’t have to keep using they key to check in and out because that can be frustrating when you moving things so that’s something that should change
ROCHELLE P | Overall Experience- Rating:
- 1.0
I moved my stuff out of storage early due to the incompetent employee's and a mice infestation problem. There were mice crawling on and in my boxes when I went in. I took video of all the mouse feces.
Dawn B | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
La M | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Ernest F | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Lillie D | First Impressions- Rating:
- 1.0
Customer did not leave a comment.
Dawn B | First Impressions- Rating:
- 4.0
Only con, storage is a little expensive.
Maria a | First Impressions- Rating:
- 5.0
Everyone was nice polite and respectful and friendly
STEPHANIE B | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Brittnee C | Overall Experience- Rating:
- 5.0
The two gentlemen, Samuel and I forgot the other man’s name, but they were polite, professional, knowledgeable, honest, and funny. Even though they cracked a few jokes they still did their job in a timely manner, made me laugh, and felt secure about keeping my belongings there. Even when I came back the other staff members were professional and polite.
Mechelle A | First Impressions- Rating:
- 4.0
Price a little high...
alice k | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Gladys B | Overall Experience- Rating:
- 5.0
Very good and well use again if I have too
Shundra J | Overall Experience- Rating:
- 5.0
Great job.
Diamond M | First Impressions- Rating:
- 5.0
No complaints love the service and i would recommend to friends and family
PEDRO R | Overall Experience- Rating:
- 5.0
Love the work and love the enthusiastic measures they took to provide me with the best comfort to get to my next home thanks you guys been a great help . Mr. Moore
Antay M | Overall Experience- Rating:
- 5.0
The manager there has excellent people skill and customer service skill as well. Also, his staff alway spoke when I came in there place of business and made me feel comfortable to ask a question
SHERVILLE P | Overall Experience- Rating:
- 5.0
No problems at all Staff friendly and knowledgeable
barbra n | First Impressions- Rating:
- 4.0
Uhaul online service is the way to go!!
Theresa B | First Impressions- Rating:
- 5.0
The staff was very friendly & helpful, anytime I had a question or concern about my storage unit they were always there to help .
Asia W | Overall Experience- Rating:
- 5.0
The manager joe is very polite very professional this is a 5 star and more manager I wish I could add more star
Nicaeli H | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Vivian H | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Lisa G | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Jasmine M | Overall Experience- Rating:
- 5.0
Thank you so much for helping me with my move you are greatly appreciated.
Denise S | Overall Experience- Rating:
- 5.0
Samuel Davis Jr. helped me so much! I want to thank him especially for making the process fast easy and affordable!
Davon M | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Tim V | First Impressions- Rating:
- 5.0
The facility was very nice and so were all the staff. Unfortunately after moving in all of my belongings the door was broken, but they were right there to fix it.
Denise M | First Impressions- Rating:
- 5.0
I was very satisfied with customer service property and convenience
Glenda D | Overall Experience- Rating:
- 5.0
Very good service
Leonard M | Overall Experience- Rating:
- 4.0
Good customer service
Tiffany J | First Impressions- Rating:
- 5.0
I like that they made sure everything was good and that we are happy I'm so happy that we made the right choice thanks so much.
Gladys B | First Impressions- Rating:
- 5.0
Staff very helpful. Although, in my eighty's,staff helped put my items in storage. Later, moved them back out for me.
Kathleen F | Overall Experience- Rating:
- 5.0
Great service the morning manager team was awesome
regina h | Overall Experience- Rating:
- 5.0
They where very helpful
Sheena E | First Impressions- Rating:
- 5.0
Entered the premises on Appleton service right away, staff professional and courteous will definitely recommend to family and friends. Good job
regina h | First Impressions- Rating:
- 5.0
Very friendly and nice overall excellent
STEPHANIE H | Overall Experience- Rating:
- 5.0
Good job
Ashley B | Overall Experience- Rating:
- 2.0
They were giving me a hard time about gettin my deposit back because they didn’t explain the return we didn’t even get anyone to show us where our truck was we had to figure it out. Very rude!
sharrieff p | Overall Experience- Rating:
- 3.0
Everything here was average. They close early and stare at you instead of offering help. Very awkward for me. Glad I'm gone.
Marika M | Overall Experience- Rating:
- 5.0
Both ladies were very helpful and professional to talk with
Senethea T | First Impressions- Rating:
- 5.0
The manager was very understanding and helpful i loved my experience
IESHA M | First Impressions- Rating:
- 5.0
I would use the u-haul again.
Tanya E | Overall Experience- Rating:
- 4.0
I wanted to move my stuff out of shelter 4 days after my payment was due and had to pay the full month of usage which I thought was crazy. It should have been pro rated.
Damon J | Overall Experience- Rating:
- 3.0
The facility was clean but prior to me utilizing the storage, I noticed a loose aluminum frame hanging from the ceiling. I mentioned it to worker who was assisting me but nothing was done.
Tia J | Overall Experience- Rating:
- 1.0
I was charged for an appliance dolly and was given a utility dolly.
natasha w | Reservation- Rating:
- 1.0
Your representative was very unprofessional. She kept yawning and appeared bothered. She booked the additional storage unit at this address instead of Good Hope. I have an existing rental there.
Feryl W | Reservation- Rating:
- 2.0
My u-boxes were not shipped from Seattle to Milwaukee when requested. Too many extra fees for this and that. Also charged fo an extra month of rent because they could not get my stuff to me in time.
Peter C | Overall Experience- Rating:
- 3.0
I tried reserving over phone and recieved a reserve confirmation number, however the in store persons did not find it in the system and needed to start over. They were friendly and quick.
Lisa G | Reservation- Rating:
- 5.0
continue to keep up the awesome customer service my experience was wonderful I was served with a smile
Doris M | Overall Experience- Rating:
- 5.0
My whole U-Haul experience was good, I never experience anything negative. I would recommend this location and any other location to family and friends.
MONICA L | Overall ExperienceAdditional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Self-Storage
We have the most coverage in North America!
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U-Box® Containers
We ship across town or accross the world!
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Moving Supplies
We sell hundreds of products to make moving easier!
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Trailer Hitches
U-Haul is North America's #1 hitch installer!
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Propane
Propane service delivered straight to your door!
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Trucks for Sale
We have the largest selection in the industry!