Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I have been renting from this location for many years and am very satisfied with all aspects of the process. Thank you Eric for looking after me so professionally.
VAROOZHA H
Rating:
1.0
The employee at the desk would not help me and insisted i had to check the cargo van in and out via online. When I arrived I was told the reserved cargo van was not available, it was not until I requested the nearest van be located multiple times that the employee informed me the van was at this location. The reservation was changed to a different drop off location than originally selected by the employee at the desk.
William B
Rating:
1.0
Horrible experience at multiple locations. Waited outside for 20+ minutes past my appointment time because the worker was not even at the location. He left to go eat. i now this because he came back wiping his mouth. When i expressed my frustration he said, "i would have called before I came to make sure someone was here." I had a reservation. Secondly the app dis not allow me to check in, or check out, or 24/7 pick up my vehicle which caused for me to be stranded at a random location. Horrible experience and honestly i should geta some sort of compensation as to how services that should have been provided to me we not provided to me and i was treated as though i was a horrible person.
Randi W
Rating:
5.0
Customer did not leave a comment.
BEVERLY E
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ELIJAH A
|
Overall Experience
Rating:
1.0
Very rude, unfriendly and stupid. I rent cargo van usually every week, but I wouldn't never going to this place again.
Rosy C
Rating:
5.0
It was great
Anthony K
Rating:
5.0
Customer did not leave a comment.
Eric N
Rating:
5.0
Customer did not leave a comment.
Patricia S
Rating:
3.0
The attendant was rude, non interested, kept saying about the consequences of delivering the van late, like trying to intimidate me, like she preferred for me not to rent the van. Awful experience.
Carlos S
Rating:
2.0
The lady in the front desk was super rude and shen did not explain nothing at all to me for one of those trucks that it show only $20.99 I end it up paying $90 for only 2.1/5 hours I am done renting from this place I won’t recommend anyone to go there
Hector C
Rating:
5.0
Customer did not leave a comment.
MATTIE S
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Ava A
Rating:
2.0
The first 15 foot truck I got it was making metal rubbing sounds when it’s on D and it gave me a lot of anxiety and next time I got a truck it was raining bad and the roof was leaking so I had damaged boxes and clothes in them it was just a big mess
Alsbiei A
Rating:
5.0
Customer did not leave a comment.
Guner K
|
Overall Experience
Rating:
2.0
The person at the reception was very rude to us. He was not willing to help us to find our storage unit. We spent several minutes finding our unit because he gave us the wrong information. We felt intimidated by him and his agressive behavior.
No lock was inside the unit as stated in the instructions
Tania C
|
Online Move In
Rating:
5.0
N/a
DERICK C
Rating:
5.0
Customer did not leave a comment.
Marinko P
Rating:
5.0
Customer did not leave a comment.
Shaina B
Rating:
4.0
Parking is the only issue.
Gail D
Rating:
1.0
Advertised access hours were advertised until 10pm weekdays. I arrived a little before 7 to find the doors locked. Come to learn this location decided to start closing at seven due to staffing issues. Nobody told me this. They also decided to close a few minutes early. On site personnel refused to grant access despite my arrival before 7 pm. The manager they called was rude, argumentative and also refused to grant access.
Brian A
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
SANDRA C
|
Overall Experience
Rating:
2.0
The lady who is running this store was very rude.
Ravi k
Rating:
4.0
Customer did not leave a comment.
Homer A
Rating:
5.0
Quick friendly service as usual
ERVIN K
Rating:
3.0
Abusaron con la gasolina😡😡
Antolin L
Rating:
5.0
Customer did not leave a comment.
ARASH A
Rating:
4.0
Customer did not leave a comment.
Gary O
Rating:
5.0
Customer did not leave a comment.
barry b
Rating:
5.0
Cynthia B. was the staff member who helped me and she was above helpful. She smiled and was courteous. I would highly recommend using this Uhaul location for storage and moving needs. Wow, just A1 customer service!
KENDRA L
Rating:
5.0
Customer did not leave a comment.
OSCAR A
Rating:
5.0
I had a great experience.
Hilda O
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Nikita S
Rating:
5.0
Please be on time next rental! Otherwise, everything is perfect
John K
Rating:
5.0
Love all the people at this loxation
Mary T
Rating:
5.0
Customer did not leave a comment.
Tony R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Quincy J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Allan W
Rating:
5.0
Customer did not leave a comment.
RICHARD L
Rating:
5.0
Emmanuel and his team are top notch! Very kind and understanding. I moved to Texas last week and thought I had a home lined up and it fell through so we were able to secure two side by side units on the same day with no issue! The team is very easy to talk with and they were always willing to be of some assistance
Joshua P
|
Overall Experience
Rating:
5.0
Chrystal was friendly, fast, and efficient.
Jeremy I
Rating:
5.0
good attention
gustavo a
Rating:
5.0
Customer did not leave a comment.
Crystal P
Rating:
5.0
Friendly and responsive.
Miriam P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LUSI H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Aaron A
Rating:
4.0
Customer did not leave a comment.
Tae J
Rating:
5.0
Very kind and helpful staff.
E S
Rating:
2.0
I rented for almost a decade and all i got was rate increases and dead roaches. On hot days, the temperature was always on the hot threshold, not even in the middle of the spectrum.
ERNESTO G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Amy K
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ELIJAH A
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ashley H
Rating:
3.0
Customer did not leave a comment.
Leah H
Rating:
5.0
Customer did not leave a comment.
Lashaundra Y
|
Overall Experience
Rating:
5.0
Crystal was a life saver
Terry R
Rating:
4.0
Customer did not leave a comment.
ERIC R
Rating:
5.0
I went in person after booking online and the female that helped me Saturday made me realize that what I booked was WAY TOO SMALL for what I needed to store and was super friendly! Sunday picked up the truck ~ clean, fast and simple process and the gentleman there was super nice ~ awesome location and staff
Beatriz V
Rating:
5.0
Customer did not leave a comment.
Ashley A
Rating:
5.0
Customer did not leave a comment.
Deitric H
Rating:
5.0
Nothing. Keep providing the same great service! Chrystal took great care of us even allowing us to make a last minute truck change when I panicked not realizing how high the wheel wells were in the van I rented. So we upgraded to a truck since all of my measurements did not include wheel wells that large. She was great to work with and super accommodating. Great service!! Look forward to using this Uhaul location again when we need to!
Michelle H
Rating:
5.0
Customer did not leave a comment.
Karenis F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ghonda U
Rating:
5.0
Everything was great thanks Emmanuel
Patrania M
Rating:
5.0
Just dropped off truck and guy was very friendly. Quick and easy.
Javier Z
Rating:
5.0
The whole check in and out process was really smooth and I had no issue getting/returning the van.
Marcella M
Rating:
5.0
Amazing service, very good and lawyers
Khaled A
Rating:
4.0
Need to blow cut grass from in front of the units.
TODD G
|
Overall Experience
Rating:
5.0
Nice customer service experience.
Parth P
Rating:
5.0
Wen I talked to the person over the phone and explained to them I wanted a storage unit that cud keep up to 2 bedrooms ...they informed me 5 by 10 wud suffice ....get to this location to store my couch..and other items. ...my couch wud not fit....had to leave on the side of the road.....not Kool at all .
Raquel F
Rating:
5.0
Very professional and quick service. Thank you.
ERVIN K
Rating:
5.0
I was just a little confused with returning truck after hours. Went through adding pictures but when it came to were I was leaving the truck it was a little confusing. I saw park sign do I left there but wasn’t sure if that was the correct area. Other then that the area was clean and welcoming.
Wlvin M
Rating:
5.0
Customer did not leave a comment.
Ante O
Rating:
5.0
Customer did not leave a comment.
Kimberly D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JO A
|
Overall Experience
Rating:
5.0
Always professional, friendly, quick service
ERVIN K
Rating:
5.0
Customer did not leave a comment.
DEMETREA W
Rating:
5.0
Customer did not leave a comment.
Tiana D
Rating:
5.0
Customer did not leave a comment.
Karenis F
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
bolanle o
|
Overall Experience
Rating:
4.0
More hours for access to the unit at least 6-10
LUSI H
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Stefon R
Rating:
4.0
Customer did not leave a comment.
kirstin d
|
Overall Experience
Rating:
5.0
Customer service here has always been outstanding!
MELISSA L
|
Overall Experience
Rating:
5.0
👍👍👍👍❤️
omar n
Rating:
5.0
I would be renting again in the future
Elijah A
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
SUSAN M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Natalie M
Rating:
5.0
The management team is helpful and friendly
Jay S
|
Overall Experience
Rating:
3.0
Looked clean out it stunk from sour milk. I had to hose out the back and run a fan during the night.
It was very bad smelling. I should've gone back but didn't want to spend time changing order/vehicle.
Mark K
Rating:
5.0
Great customer service the only problem is now customers are being charged for mileage
DANIEL V
Rating:
5.0
Customer did not leave a comment.
gearago d
Rating:
5.0
Customer did not leave a comment.
erick m
Rating:
5.0
My favorite uhaul location! Friendly, professional, and precise service.
ERVIN K
Rating:
5.0
Customer did not leave a comment.
ALIFA N
Rating:
4.0
If the staff is not busy, I would like to check the car together. When I went to pick up the car, the staff were leisurely in the office.
un c
Rating:
5.0
Customer did not leave a comment.
TIMOTHY B
Rating:
5.0
Jenna- lady @ front desk was amazing. Super helpful
Matthew M
Rating:
5.0
Judie was amazing during drop off!! She's awesome
Sean P
Rating:
5.0
Customer did not leave a comment.
James A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Siju S
Rating:
5.0
Great price for the locker that fitted my needs
Place was clean looks well maintained..
Cool staff
Thank You
Leander L
|
Online Move In
Rating:
4.0
Customer did not leave a comment.
Kyle P
Rating:
5.0
Judy and James are a class above the rest
When it comes to customer service
JUSTIN L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
juan p
Rating:
5.0
Customer did not leave a comment.
Sonia G
|
First Impressions
Rating:
2.0
Customer did not leave a comment.
Jeannie B
Rating:
5.0
Welcoming and friendly experience. 10 of 10. I would go out of my way to come rent from this location again. Thank you!
Oscar M
Rating:
5.0
Judy and James were the best point of on contract
Never received customer service on this level before
They went above and beyond and helping me and my family on this trip well done Judy and James
JUSTIN L
|
First Impressions
Rating:
5.0
Judy, James and Maria are the best! Make you feel at home super friendly the best people to see here
Alberto S
Rating:
5.0
The owners were very helpful and readily available! They were pleasant, knowledgeable, and helpful. Would definitely go back!
TIANA G
|
First Impressions
Rating:
5.0
James was very friendly and helpful. I got set up quickly and the pricing is very fair
Jay S
|
First Impressions
Rating:
1.0
Customer did not leave a comment.
Taylor T
|
Overall Experience
Rating:
5.0
Manager Judith took care of me in record time, anticipating the steps of the process, she was ready to provide what it was needed to ensure a smooth and speedy transaction. I was in and out in less than 15 mins. She was friendly and personal. Excellent!!
CPLC C
|
First Impressions
Rating:
5.0
The storage I ti was very clean and the staff very accommodating! Excellent ext!
Patty B
|
First Impressions
Rating:
5.0
The gentleman managing this store (James) was excellent. I felt that he went out of his way to help get me the right truck in the perfect timing. Also, he was so helpful in delivering the truck and he showed me how to use the ramp, etc. The truck ran great and the journey (over 1,200 miles) went without a hitch! This is a great store to rent a truck or van from with excellent service from a professional and knowledgeable U Haul Manager.
Michael S
Rating:
5.0
Very nice clean and professional.
catherine w
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Wilma M
|
Overall Experience
Rating:
5.0
I’d definitely recommend this location and will be using it again in the future. James was awesome! Super friendly, helpful, and even funny which is always a plus in my book. Thanks for a great experience!
Misty G
Rating:
2.0
The vehicle had low pressure in tires; lost about 20 minutes waiting for putting air on tires.
Contract stated the tank was close to full, however, it was actually half full.I brought up this to representatives, and asked to get a new contract with actual fuel level. They told me that I won’t be charged as long as I brought back at same level.
I returned vehicle with fuel a bit above what I received. Reiterated the issue with representative and told me I won’t be charged extra. However, when I got receipt I got fuel charges.
Alexis T
Rating:
5.0
The manager were helpful and accommodating.
KIARA M
|
First Impressions
Rating:
4.0
No problems
Shirley H
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Mohammad R
Rating:
5.0
Emmanuel was great! Super friendly and knowledgeable! Will be back if needed!
Tasia L
Rating:
5.0
Let me start off by say Emmanuel Butts was so helpful to me and my husband, his Customer service skills excellent!!! We had a missed understanding with our reservation and he took his time to fix the misunderstanding and was very helpful to us on a very bad day !!! Emmanuel thanks so much keep up the great work !!!!
evony r
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Alexis S
Rating:
5.0
Customer did not leave a comment.
clifton a
|
Overall Experience
Rating:
5.0
Access hours were inconvenient for the indoor storage during the week.
Eric F
|
Overall Experience
Rating:
5.0
James was awesome!
Terry M
|
First Impressions
Rating:
5.0
The property managers are very professional and attentive.
ANTONE V
|
Overall Experience
Rating:
5.0
After returning the van, Ms. Julia was very polite and caring by letting me and my friend wait in yhe office for my Uber out of the cold weather. She was patient and professional. I highly recommend this facility to rent a U-Haul. Thanks again.
KENNETH L
Rating:
5.0
The owners gave excellent customer service and went above and beyond by going to another location to bring the truck I needed for my move. I highly recommend this location.
Gladys A
Rating:
3.0
Customer did not leave a comment.
Sarah R
Rating:
5.0
Customer did not leave a comment.
zinovy k
Rating:
5.0
Staff were courteous, fair, and helpful. Couldn't ask for nicer people to do business with during a difficult time. Thank you!
E S
Rating:
5.0
Customer did not leave a comment.
Tara W
Rating:
5.0
Customer did not leave a comment.
Kirk G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Shanna O
Rating:
5.0
Customer did not leave a comment.
Eliane C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kelsey T
Rating:
5.0
Customer did not leave a comment.
tracy s
|
Overall Experience
Rating:
4.0
Brake fluid light came on near the end of my rental.
David H
Rating:
5.0
Customer did not leave a comment.
JAMES H
Rating:
5.0
Customer did not leave a comment.
Warren B
Rating:
5.0
The management staff are great!!! They were very helpful!!
patrick f
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
alvaro l
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kevin C
Rating:
5.0
Customer did not leave a comment.
Hunter s
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Carlos A
|
Overall Experience
Rating:
5.0
Further instructions on pick up for first time users.
Mercedes M
Rating:
5.0
James is wonderful! Jose is wonderful! I was greeted with smiles coming in and leaving out. Thank you so much for the warm customer service 💖.
Kendralyn R
Rating:
5.0
Truck was great! Service was as always fast, courteous, and professional
ERVIN K
Rating:
5.0
Customer did not leave a comment.
HEBA H
Rating:
4.0
Customer did not leave a comment.
Tymecka S
Rating:
5.0
Staff was amazing thanks so much ms Judy
Deitric H
|
First Impressions
Rating:
5.0
The staff member was great. Very helpful. Knowledgeable! I would definitely recommend U-Haul to anyone that asked me
Yvonne S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Yarmon K
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
VENDRIKA M
|
First Impressions
Rating:
5.0
Judy is an angel sent from God. My wife and I are so grateful for her help in our time of need.
DeMonica M
|
First Impressions
Rating:
5.0
Great and fast service
Terrell B
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
ARACHANA D
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
SINCERE C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Everett R
|
Overall Experience
Rating:
1.0
The facility was clean and secure. But I received ZERO notice that my unit was going up for auction, I was not given the chance or choice to save my belongings. I will use or recommend uhaul services to anyone.
Tierra H
|
Overall Experience
Rating:
5.0
The staff was extremely helpful, attentive and most importantly welcoming ❤️
Lashaundra Y
|
First Impressions
Rating:
5.0
We had the same locker for 24 years and never a problem. UHaul was great.
JERRY M
|
Overall Experience
Rating:
5.0
We had a great experience, from the beginning to end, and the staff was very helpful and responsive to whenever we had an issue (not caused by the facility, but due to outside forces). The facility was very clean, and always kept in very good condition. I would recommend using their services.
Carlos C
|
Overall Experience
Rating:
3.0
The AC often didn’t work & they were rodents in the facility
ABDI S
|
Overall Experience
Rating:
5.0
Over the top service and commitment from both Judy and James. They helped me out several times when I needed after-hour access. Friendly and professional. I could tell they really cared about running a first class U-Haul Storage Facility. Many thanks!!
David L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Cameron G
|
Overall Experience
Rating:
5.0
Judi and Lessly have been great help throughout the process. Will definitely come back if I ever need to rent a storage or van.
SHI Y
|
Overall Experience
Rating:
5.0
Judi & James were awesome & helped our family secure a unit that was coming available. It worked out perfectly & the unit along w/ the entire facility were super clean!
Justin F
|
First Impressions
Rating:
5.0
The staff is friendly
Ana R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ilene K
|
First Impressions
Rating:
5.0
Judith & James treated me so well !!! If I ever need a storage again most definitely going back there ! Thank y’all so much ..
Jakayla W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Mandi B
|
Online Move In
Rating:
5.0
Absolutely loved the customer service! The staff was amazing, polite, caring, efficient, accommodating which made our storing experience the best we could have asked for! Thank you so much 👍. I would recommend this location given the opportunity.
Leona K
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Katrelle G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Eric F
|
First Impressions
Rating:
5.0
I now have (4) units rented and am well pleased.
ANTONE V
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
JUNE C
|
Overall Experience
Rating:
5.0
Management team was very understanding and responsive to my situation and needs. I really appreciate that after having several long days with unusual schedules.
CLARENCE W
|
First Impressions
Rating:
4.0
Other than my unit being broken into, my experience was positive.
david a
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Carisa C
|
Overall Experience
Rating:
4.0
Overall, a very pleasant experience.
MICHAEL B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Corey T
|
Overall Experience
Rating:
5.0
James is great
mohammed j
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
mohammed j
|
First Impressions
Rating:
5.0
The entire facility was kept clean, the staff was more than helpful and I was comfortable storing items important to my business at this secure location.
I would definitely recommend this location.
Jarrod Flajnik
Ryan F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Curtis J
|
First Impressions
Rating:
5.0
You guys are very kind and helpful. thanks you all for your kindness.
Robert M
|
Overall Experience
Rating:
5.0
Mrs. Judi was very very helpful. Her attitude is lovely and she loves to make sure her customers are taken care of. If i needed another storage i would Definitely get it there also.
najah w
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Vicki G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Gabriel S
|
Overall Experience
Rating:
5.0
James and Judy are great!
ANDRES Z
|
First Impressions
Rating:
4.0
The access hours to the building where my unit is located was not communicated. If I didn’t ask the front desk, I wouldn’t have known.
Thang N
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Elijah A
|
Overall Experience
Rating:
5.0
Judith & James were EXTREMELY helpful. I was in a severe time crunch and they found a way to work with my budget and timeline. 10 stars, highly recommend!
Xavier H
|
First Impressions
Rating:
5.0
Great area, environment and workers were nice and helpful! If I need a storage again I will definitely go to this location!
Ashlynn C
|
Overall Experience
Rating:
5.0
Stopped by looking for 5X10 nothing available at the time. Was told I’d be called with first available an I was. Everyone was polite, kind, an courteous.
Couldn’t ask for more. Unit was clean an came with a lock.
All good.
James F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
WILLIE M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DEBRA R
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Michael M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Gloria M
|
First Impressions
Rating:
5.0
This is probably the best Uhaul place I’ve rented at . Everyone is so helpful and kind . Thank you guys for an excellent service.
Robert M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
JAMAAL W
|
Overall Experience
Rating:
5.0
Judi was awesome! Very polite and knowledgeable. She helped me make sure I had everything I needed and answered all of my questions.
andrew b
|
First Impressions
Rating:
5.0
Very friendly and helpful
Luiciana R
|
Overall Experience
Rating:
5.0
Judie and James are the best!! They run a tight ship… Would highly recommend U-Haul to my neighbors and friends & family.
Aishling D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lee y
|
Overall Experience
Rating:
5.0
EXCELLENT Customer service!!!! Judi and James are AWESOME. All my needs were met. Thanks guys. I will definitely recommend y'all to potential customers 🙂🙂🙂
Jennifer D
|
Overall Experience
Rating:
5.0
The only reason I moved out of the unit is due to the increased monthly price for the unit. Other than that it is a well run storage facility and well maintained - an excellent faculty.
christine b
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Isolina V
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Terry R
|
Online Move In
Rating:
5.0
Would definitely recommend this storage place for anyone looking for one !
Cory T
|
Overall Experience
Rating:
2.0
Door was jammed that allowed access into building after putting in code.
Was also told bathrooms inside building were only for the office renters, which is bad when we were moving in the hot sun, no bathroom until they agreed to allow my family access.
Following week when i came to gather items, code is not working to allow me access to my unit, called the Tenant Judy but her number is invalid. 30 min later im on hold with customer service and its getting dark so ill try again tomorrow.
I also saw a med size brown roach crawl into another large unit under the door of unit. I will be collecting my things as soon as possible from this place and warning others.
Krystal B
|
Online Move In
Rating:
3.0
My unit was broken into and 3 of my guitars and my text books and a suitcase was stolen.
I was not happy with the security of the units. There was no security cameras inside the hallways!!! so units could be rubbed easily.
Sholen K
|
Overall Experience
Rating:
5.0
Very helpful and friendly team. Made my equipment and truck rental process, as well as my storage unit rental, smooth and convenient. Definitely exceeded my expectations.
Sal S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Mary T
|
Overall Experience
Rating:
5.0
Staff friendly and knowledgeable
Anne E
|
First Impressions
Rating:
5.0
Excellent Team!!! The service level was impeccable! I plan to use them in the near future for another rental.
LISA W
|
First Impressions
Rating:
5.0
Amazing I would recommend this facility to everyone Judi and James are great management
Diane L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Luiciana R
|
First Impressions
Rating:
1.0
NEVER AGAIN!
melody n
|
Overall Experience
Rating:
5.0
Judi's so nice. She's so friendly and helpful. She made everything so easy. I'd recommend this location.
Patipat I
|
First Impressions
Rating:
5.0
Excellent U-Haul location! The facilities are sparkling clean, well-maintained, and safe. Hours are great, Very easy to drop or pick up things while doing errands. So convenient. The managers are so personable, helpful, and knowledgeable. The best in my experience. I am getting ready to organize and downsize at home. Judy got me fixed up with another small unit, just steps away from my larger unit. Took all of 3 minutes!
Camile H
|
First Impressions
Rating:
5.0
Excellent customer service! Friendly and helpful going above and beyond what I expected.
CHRIS N
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Felecia Y
|
Overall Experience
Rating:
4.0
Thank You!
Majid T
|
Overall Experience
Rating:
5.0
Highly recommend this office space for startup business or new business or just office space in general. Spacious , open concept , clean and great location. Highly recommend
Johnny h
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Derek H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
BETSY S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SHAINA H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Robert S
|
Overall Experience
Rating:
5.0
This facility is incredibly clean and the managers are remarkable. Not only are they smart, efficient, polite, and helpful, they are genuinely good ‘down home’ kind of people who are always eager and happy to assist. I chose this facility for the location, but for future storage needs I would definitely return because of this management team, even if it meant driving farther. These days it’s hard to find their quality of genuine customer service. In fact we don’t even expect it, so it’s a pleasant surprise when we do. Thank you.
Jean M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Joe H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Carisa C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Robert S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
PAMELA R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
RICHARD A
|
First Impressions
Rating:
3.0
When I found out that you were locking certain doors due to break ins I became concerned with security of the facility. My unit had been broken into a number of years ago and I did not want a repeat. I have found a brand new multi story storage facility closer to my home with much better security. I have leased a larger unit at 2/3’s the cost per month of what I was paying your company.
MIGUEL E
|
Overall Experience
Rating:
5.0
Kindly host recommend. Nice place for storage.
Sir D
|
Overall Experience
Rating:
5.0
The Staff is really friendly, and go out of their way to assist you in providing you in getting what you want in storage space. And the location is excellent.
Gloria S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Byron N
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Arman S
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
lauren h
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ANTONE V
|
First Impressions
Rating:
5.0
This location and staff was by far the friendliest and most accommodating I've ever experienced! I only had my things stored briefly but it was a very smooth process and I had no issues whatsoever! Everyone was very helpful and kind!
Regina D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Haley A
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
ANTONE V
|
Overall Experience
Rating:
3.0
Overall, the experience was fine and had no issues. However, the annual price increases was the impetus for leaving, which was already pricey to begin with.
juan c
|
Overall Experience
Rating:
5.0
Facility was so clean and neat. Exceptionally friendly and helpful service.
Stuart s
|
First Impressions
Rating:
5.0
Great service great facility
Laura p
|
Overall Experience
Rating:
5.0
Safe, always very clean and well illuminated. Zero pests. Perfect service.
Felipe A
|
Overall Experience
Rating:
5.0
Only issue was closing my account after two weeks as I had cleaned out storage locker 17nov20, informed office personnel I am closing my account. 28nov20 received a text my account was past due and charged $15.00 late fee. All issues are resolved with my account for B169.
Robert Barr
Robert B
|
Overall Experience
Rating:
5.0
Awesome staff , clean and great location .. highly recommend
Johnny h
|
First Impressions
Rating:
5.0
Gracias, por su atencion.
Fernando M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Crystal P
|
First Impressions
Rating:
5.0
Customer service is the best! We have been so pleased with the entire process from start to finish.
James G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tracy K
|
Overall Experience
Rating:
5.0
Ms. Jodi was very helpful and sympathetic about my situation. I am displaced because of hurricane Laura and was fortunate to get a large truck to accommodate my needs.
Thank you
Jennifer D
|
First Impressions
Rating:
5.0
Ninguno..todo muy bien
Fernando M
|
First Impressions
Rating:
5.0
Super fast and friendly service! Would highly recommend this location!
Henry D
|
First Impressions
Rating:
5.0
Judi was so helpful and supportive. She was so willing to help us and made things so easy. I would definitely recommend this U-Haul location to anyone.
BETSY S
|
First Impressions
Rating:
5.0
Awesome staff awesome service
Robert S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Francisco P
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Nadim L
|
First Impressions
Rating:
5.0
The couple that run this facility are very friendly, awesome and real. They made me feel very welcome. The storage space was clean, easily accessed and temperature controlled. Highly recommend this site.
Kristi K
|
First Impressions
Rating:
5.0
Judi Hobgood, is not just a wonderful customer service representative. She is also a incredible problem solver. Made me really comfortable knowing that I was In good hands and my things where safe. She explained everything to me and what was the next step. Judi, is incredible and a absolute plus to the uhaul company. Thank you Judi!
JAKEENA B
|
First Impressions
Rating:
5.0
Judi and James are easy to work with. I have been trying to get into this location for over a year. The old management said they wrote my name down and would call as soon as a space was available. Through out the year i noticed that several spaces had become available and rented without any one contacting me. I first met Judi and James their first week on the job. They put me in the computer as a reservation and 1 month later i was in!! They rock, the other 2 did not.
Joseph C
|
First Impressions
Rating:
5.0
U-Haul very easy communicating individual rental needs. Personnel very friendly, helpful , open and assist with all rental needs
Robert B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ANDREW C
|
Overall Experience
Rating:
5.0
The entire staff was amazing! The friendliness, conversation, and customer service made a lasting impression! By far the best U-Haul experience EVER!!!
Hugh D
|
First Impressions
Rating:
5.0
TYVMFE
Donna K
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Donald G
|
Overall Experience
Rating:
5.0
great place.... easy and friendly. The new people, Judi and husband are very helpful.
Gerri L
|
Overall Experience
Rating:
5.0
Very professional Explained the size and cost of several units. I was a walk-in but signed up for a unit that day. Very warm and friendly service.
George W
|
First Impressions
Rating:
4.0
The only complaint I have is upon closing my account I was charged for an entire month that I did not use. I thought that was unfair.
HARLAN E
|
Overall Experience
Rating:
5.0
The employees are very nice and welcoming!
Basma A
|
Overall Experience
Rating:
2.0
I was charge twice for delivery and I just received one package. Cashiers could not return to me the over charge.
Juan B
|
Overall Experience
Rating:
5.0
Great service!
KENNET J
|
Overall Experience
Rating:
5.0
I am well pleased with my experience with UHaul storage and rentals.
Geraldine M
|
Overall Experience
Rating:
5.0
Very easy to work with
Christina A
|
Overall Experience
Rating:
4.0
Superior UHaul; I disliked the closing at 7 but understood the purpose; this however would cause me to choose another storage facility. I do recommend this facility though!
Brianna W
|
Overall Experience
Rating:
5.0
They were outstanding hosts for my storage space. I appreciated the ease of communication and all the help.
Louie R
|
Overall Experience
Rating:
5.0
The man working the front was exceptionally helpful; wasn’t his fault UHaul picked a drop off location not big enough for our size truck.
Brianna W
|
First Impressions
Rating:
5.0
Maricio rates an A+. He provides the very best in all he does. He is amazing. Thanks for all you do.
Victoria N
|
Overall Experience
Rating:
5.0
The entire facility was always clean and neat. Maurice was friendly and helpful. I would certainly recommend this location.
ANA V
|
Overall Experience
Rating:
3.0
I ended up paying for an extra 5 months because they wouldn't cut the lock off when I asked for help I realize that I was responsible but I bet they are more than happy to remo the locks if no money.
MATTHEW C
|
Overall Experience
Rating:
5.0
Mauricio is the best manager/operator a company could want to have. He was always in a good mood and very helpful. You need 100 people like him!
Christipher P
|
Overall Experience
Rating:
5.0
Wonderful facilities
Daniel O
|
Overall Experience
Rating:
4.0
I thought that the building where my storage unit was was too warm every time I went over there. I don't think management kept it cool enough, considering it was billed as climate controlled.
kittie g
|
Overall Experience
Rating:
5.0
Thanks
DIXIE W
|
Overall Experience
Rating:
5.0
The attentive and friendly staff made this facility great. Always there anytime I needed anything and even just a friendly greeting anytime I was on the property. I highly recommend this site.
KAPUALANI A
|
Overall Experience
Rating:
5.0
Great service, clean facility, and competitive prices.
Victoria N
|
First Impressions
Rating:
5.0
It was quick and easy
Josua K
|
First Impressions
Rating:
5.0
Great experience!!!
AMANGELDY K
|
Overall Experience
Rating:
5.0
Very knowledgeable and patient!
yosmany b
|
First Impressions
Rating:
5.0
Very friendly and helpful.
david c
|
First Impressions
Rating:
5.0
Always friendly and helpful
ABSOLUTE V
|
Overall Experience
Rating:
5.0
Friendly and kind couple to work with!
Louie R
|
First Impressions
Rating:
5.0
This is the best U-Haul location I have ever been to. It feels like a family-owned business. Mauricio is a great manager!
marius d
|
Overall Experience
Rating:
5.0
U-haul was a great experience for me. I would highly recommend it to anyone.
The people were extremely friendly.
Rhonda M
|
Overall Experience
Rating:
5.0
More Specials on price breaks for those who are Customers
To stay there
Charles P
|
Overall Experience
Rating:
5.0
I would recommend U-haul to everyone. My experience especially in Texas. The two locations I went to were Great! I didn't have a ride home and the employee had a ride for me. I totally appreciate.
Rhonda M
|
Reservation
Rating:
5.0
The two women on duty were very friendly, helpful, and kind. I would come back just because of them.
Laurie J
|
Reservation
Rating:
4.0
Great location
CATHERINE O
|
Overall Experience
Rating:
5.0
Storage experience was great
TODD N
|
Overall Experience
Rating:
5.0
Friendly staff!
darleen m
|
Overall Experience
Rating:
5.0
Very good people here. I would rent from them again in a heartbeat!
Nice place.
Drake M
|
Overall Experience
Rating:
5.0
Thank you!
JAMES C
|
Overall Experience
Rating:
4.0
The site manager was always helpful and courteous. If we could not reach him and left a message, he would return the call. The storage building where we rented space was always clean
TAYLOR M
|
Overall Experience
Rating:
5.0
The manager Mauricio is always kind and friendly and let's you know if your late when the storage will go to auction and helps you keep your belongings instead of selling them away
Rudolph S
|
Overall Experience
Rating:
5.0
Very dependable service over many years. Amazingly clean and well maintained.
RICHARD D
|
Overall Experience
Rating:
5.0
.
M M
|
Overall Experience
Rating:
5.0
The storage space was very good and air conditioned.
sam c
|
Overall Experience
Rating:
5.0
I love this location! The staff were patient and very helpful. They took the time to meet all our needs and answer any questions we had. When it was time to move out the process was quick and easy.
