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VALERIE MOLINACustomer Reviews for U-Haul Moving & Storage at Garey Ave
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
You service and help was very good!
RONNIE GUZMANI saw nothing in need of improvement. Very impressed.
bertha washingtonNone at all great experience
Cesar QuezadaI find no reason to complain. I love the management and staff here. Always attentive, polite and understanding. I've been renting from this location for years. 🙂💕 Working with David, Manager at this location.
CARMEN CORONAVery Quick, professional. Life time warranty.
Ganesh KudaleEasy and fast
EDUARDO ROJASExcellent service and with a smile....will rent again anytime!!!
John SherrardThe equipment (Car Dolly) worked very well. All attachments in excellent condition. Instructions made moving my car easy. My only issue arrived after getting the car on the dolly. Apparently one of the wheels of the dolly was low on air. This was a simple fix (30 Min.) once I found compressed air.
mark monroeI had female drivers each time. Iam a cdl driver myself. Such professionalism and smile and service could have never been better at all. Outstanding!!!
Don TunisonHelpful staff and friendly 5 stars!
Octavio AlvarezNo need for improvement that I see. My visit as usual was prompt, friendly and professional. Great location.
William Nikonme encanta este servicio estoy muy contento para mi no hay nada que mejorar todos muy amables y lo más lindo que te pueden atender en español yo lo recomiendo una y mil veces
Abner EstradaThe entire team was awesome!
Noel OrtizGreat manager, great return help from Tracy
James tuckerGreat service
Miguel RodriguezThey were professional, quick and took care of business.
Joseph Fellin Joseph FellinAlways an easy, quick in and out experience. All the staff are professional and very helpful.
William NikonNot a thing
Rick MartinezGreat Customer Service
Ruben TorresGreat group there at the store
Robert Browngreat job fast service
John WhitemanSame as before, great people to deal with. Much better than most. Good price that really helped me with this high inflation garbage. But again, the people were great to work with. This is a good store and I have places I can use closer to my home, but these employees are professional, and I will go there when I need a trailer or truck. I will also recommend others to use this store when needed.
Robert TarinGreat people to deal with. Mush Better than most. Good price that really helped me with this high inflation. But again, the people were great to work with.
Robert TarinYou guys are top notch!
Roy DeligerTHE MANAGER AND ALL HIS EMPLOYEES ARE EXCELLENT WORKERS I THANK THEM ALL 🙏
steven Bakken | First ImpressionsThe area isn't the safest so I took a picture of unlocked back area that I stored the rented appliance dolly. Didn't want it stolen and charged for it. I also took picture of mileage and gas meyer/gauge
DIANNE PIERCEEasy pick up and easy drop of in the city of Pomona. Well worth my money to rent a trailer and hook it up to my Tahoe then go rent a pickup truck from a local hardware store.
Victoria MaliszewskiDriver was helpful, courteous, and knowledgeable about the company’s procedures. Driver also was customer friendly and a relief during a hectic time of moving a 5 bedroom home into storage boxes. We will request Cherii Shea the next time we move.
Gilbert HendersonExcellent customer service. The check in and check out were efficient and the gentleman were professional and polite.
Katherine BothDavid was a very attentive, professional and thorough would recommend this place anytime and especially David. He is a saint.
LINDA RUIZ | Overall ExperienceIt couldn't have been a smoother experience! I rented a 5x9 trailer with a ramp, felt like I wasn't towing anything at all. Overall very happy and will be renting them again!
Jesse SlatteryWhat I saw was staff was very cordial to other customers while helping me. Got done with me and moved to the next customer.
William NikonExcellent service by Corie!
VALENTIN ESTAYevery thing was good , the staff was realy great and friendly ,
mohamed elamarragyEveryone was very knowledgeable, friendly, and helpful.
Lillian KuVery helpful and courteous
VICTORIA RODGERSGood service and support---
christina ReiffThe customer service was exceptional!
Darrell LeeWhen I arrived to this Pomona location, I was greeted by David who was able to provide me all the information I needed prior to my move and help me make a reservation for my U-Haul. On my pick up day, she assisted me and got me on my way very quickly and the return process was just as pleasant. Highly recommend this location.
EDWARD CAMBADavid Sahagun, General Manager is absolutely the most kind and helpful person ever! He goes above and beyond to accommodate his customers and just makes the grueling experience of moving much easier!! 10 Stars to the best U-Haul General Manager ever!!
Tracy MarquardVery friendly and polite
Jim SmithVery good and efficient service!
Tony RaygozaDavid and his staff is the best here
gavin shyThe person that helped me that morning was disrespectful and was taking to much time talking to the his first client about family matters. I asked him how long it was going to take a he replied with a smart remark.
Isabel YagerMy overall experience was exceptional
Arthur GutierrezEmployees are friendly, knowledgeable, and helpful.
javier lunaThe gentlemen at the counter offered excellent customer service.
Joey HinzoIt was a little inconvenient to have to put gas in the vehicle right after picking it up. Also the truck seems to choke some when shifting from 1 to 2nd especially when trying to merge on the freeway. A little scary.
Linda LewellenContinue to have a smile and friendless.
Terena TwymanClean the Trucks!! I rented a picknup that was Filthy and smelled like Cigarettes only 7sed it for 3 Hour's and the Manager charged me 25.00 for Cleaning smh
KENNETH HOBSONStaff here are incredibly helpful!!!!!
YVONNE HALE | First ImpressionsHave at least one person in the front to help customer, that way we do not have to wait too long to be helped
Cruz GurrolaThe staff were very helpful and very supportive.
Elizabeth Escoto | Overall ExperienceNothing, it was great
Christie Herring herringThe customer service is always very good and the guys are always friendly and polite. If they are a little busy with other customers, they apologize for the wait and work on getting to the next customer as soon as a possible.
Ingrid ArmstrongThis is the best UHaul ever. The staff are always knowledgeable and kind. This is the place to go if you need ro haul, tow, or move.
Robin BurnesCargo van inside very worth smell. Looks like fish smells.
JASON WANGEveryone was very nice and helpful.
mary aguirre | Overall ExperienceEverything went smoothly. Everyone was very nice and smiling. Very accommodating. From picking up the truck and including the movers were just awesome.
mary aguirre | First ImpressionsCoreyJennings was fantastic You need more of him...lol
LESLIE CORRAL | First ImpressionsI love U-Haul.
Ruth Gillette | Overall ExperienceI really think them for let us use the truck thank you so much
CASSANDRA STEWART | First ImpressionsJust no lights in my unit other than that was solid
Nicholas Harriman | Overall ExperienceDavid the manager was such great help. He was professional and courteous.
emiliano hernandez | Overall ExperienceThe staff went above and beyond to help us and make sure we had everything we needed. I had a great experience there after having such a horrible day. They made it a lot better. I am grateful for their help and positive attitude. Thank you for hiring them. Also, everything was so clean and kept. I will always recommend UHAUL.
Janet Randall | First ImpressionsFriendly and respectful
Hector Vasquez | First ImpressionsIt was a good experience and will Use the service again.ThankYou.
Diana Jeffers | Overall ExperienceI really like uhaul
Reyna Quijano | First ImpressionsGreat place for secure storage. The premises are usually kept clean, but I have been in before and seen some debris, sometimes a food wrapper here or there, and other small details. I used the bathroom once and that was very clean. No issues with communication or staff. I would recommend this facility for convenient storage.
Jacob Ramirez | Overall ExperienceDavid Sahagun’s U-Haul team is the best we have ever worked with in over 40 years, across several states. First rate people all around.
Robert Grimes | Overall ExperienceDavid the manager of the Pomona store on n Garey. Is an asset to your company!! Very professional & extremely helpful & friendly! He deserves some sort of bonus or recognition
MARY HEGEMAN | Overall ExperienceThey went above and beyond.I’ve never been to storage facility and it a truck rental place. Where they treat you so well. They do their job correctly they care about their customers. Excellent. I appreciate them so much.
Michelle Arenas | Overall Experienceeveryone is so helpful especially manager
walter chassereau | First ImpressionsThe boss helped me out more than anybody ever has
michael lucero | Overall ExperienceFacility was clean had. I had no problems getting in and out. Onto no longer need the storage check out was easy also the staff are really professional and friendly. Thank you for everything
NANCY JACKSON | Overall ExperienceThe staff were very helpful. I didn't wait around. They were accommodating and flexible. When a mobile storage unit was too big, they didn't hesitate to find a stationary storage that was the right size. My one issue was with what I am assuming is an automated letter. In October the rewards credit card I had on file at U-Haul for a monthly automatic payment was switched from one bank to another, well ahead of the expiration date. Instead of a letter or email saying, hey your card declined, could you call us with a new card, I get a letter DEMANDING payment or my storage unit will be locked and legal action taken. After paying regularly for months, I don't think that kind of letter is appropriate. The tone of the letter was threatening. Not a good experience. I'm assuming this was from the local manager. So, I won't be using u-haul storage at Garey Ave. again.
Richard Bowden | Overall ExperienceThank you
Mark Hamilton | Overall ExperienceThank you
Mark Hamilton | First ImpressionsNeed later hour for those working. But I love u haul services. Customer representative Chico was excellent and provided quality service. He deserves a raise! Lol
Maria Burboa | First ImpressionsAccess hours were only until 7:00pm. 9 or 10:00 closing time for access would've been much better. Some places are 24hr, but that may pose a security issue. Perhaps something worth researching? Biggest complaints versus competing storage facilities are low ceilings delimiting my overall storage volume and no in-unit lighting.
CAMERON FATEMI | First ImpressionsI moved out on Friday so the guy gives me a receipt and it says my move out date is on 1/15/2023 so that’s wrong can you please fix that I don’t want any surprises I moved out Friday December 16 2022
Rosa Bojorquez | Overall ExperienceI had several concerns regarding homeless individuals living in some of the units. When I expressed my concerns, I was told that no units were rented to homeless. This was despite that I had personally seen them. As a result, I terminated my rental at U-Haul.
CAROLYN LOEWENSTEIN | Overall ExperienceOver the past 1.5 years we have used the services of UHaul and I must say the staff was always helpful and friendly.
Mike Mata | Overall ExperienceThe move in process was so easy, much easier than other places I’ve used. I had rented a U-Haul one way truck and took advantage of the first month free rent and I appreciate that it is truly free and no fees. Thank you!
Tami Montgomery | First ImpressionsMy only problem was a one time break-in on the facility.My unit along with others were broken into. The unit was repaired,and no other problems. I, m on a fixed income and cannot continue to pay the rental amount.
Olivia Pollard | Overall Experience1. My unit was damaged by a vehicle still don't know the truth why? 2. I was assulted by a woman customer for wanting to use the bathroom woman was very territorial over bathroom. 3. Black males were approaching me at my storage unit asking if I had anything to throw away 4. Homeless People were hanging out at storage property leaving trash 5. UHUAL Truck I rented for move out had some issues no water for windshield wipers to clean dirty windows, all windows were dirty, interior of truck was dirty had to clean windows and interior, A/C unit not working properly. 6. Please check billing- truck rate 19.95, Safe Move 14.00, Miles used 74.4 @1.09 returned with same gas amount. My bank account is still showing $157.27 deduction.
Rosemary Jimenez | Overall ExperienceI just don’t like I couldn’t access my storage after 7pm on Saturday
Alicia Cumplido | Overall ExperienceI'M SO HAPPY ALL THE EMPLOYEES WERE SO HELPFUL BECAUSE THEY TAKE THE TIME TO MAKE YOU AT HOME AND THEY, WALK THE EXTRA MILE TO HELP YOU. THANKYOU AND GOD BLESS YOU ALL.
Jose Navarro | Overall ExperienceVery nice fast less than 10mins wait!!! Everyone was social able
GLYNESHA FURGERSON | First ImpressionsThey gave us the wrong address for our storage unit and sent us to the wrong location
Reilly Flaherty | Overall ExperienceREALLY AFFORDABLE AND SAFE
ANTHONY NG | Overall ExperienceExcelente servicio
Jose Aguilar | Overall ExperienceJose was knowledgeable and helpful! All of the other outside staff were also friendly and helpful! Thanks for all of your help!
Kayla LEWIS | First ImpressionsTodo bien gracias por el servicio
sonia alvarez | Overall ExperienceNever moved in this spot was hot dirty and doors hinges were messed up
Justin Herrera | Online Move InGood experience just wondering why the did not have information over the phone about storage prices
Maria Burboa | First ImpressionsThe manager booked our storage unit and we had the contract, but favoring the other client who didn't have a contract
daniel velarde | Overall ExperienceCustomer service was good. I do wish the hours for access matched the website, which are listed as 5 AM - 10 PM. I even called to confirm and was told that the main store closes at 7 PM, but access card or pin # I would be able to go into the storage section until 10 PM. I went today at 6:30 PM and they warned they would be closing at 7 PM. Other than this, I've had a great experience going to this location. Staff is helpful. No complaints.
Deonna Cox | First ImpressionsOver the past year the staff was alway polite and helpful.
Peggy Mata | Overall ExperienceThis is a good location, centrally located in Pomona. David and the other staff are helpful and courteous. The only downside is all the homeless hanging around the facility. I had to constantly keep my head on a swivel to keep aware of my surroundings. I would definitely use U Haul and this location again.
stephen allison | Overall ExperienceGreat experience
Mason Mandujano | First ImpressionsThe manager David and his staff were always professional, helpful and courteous. They were willing to go the extra mile to insure all my needs were taken care of. Thank you David and staff.
RALPH FLOYD | Overall ExperienceTony is the best, everything is clean and nice.
Shadi Addas | Overall ExperienceYour assistant manager was fast, polite, kept me informed and walked me through. Thank you for helping me.
Michael Rojas | First ImpressionsProb one of the most amazing staff and professionals to rent from. David and his staff kept me informed and hoped me every step of my stay thank you all
MARKAY LEWIS | Overall ExperienceAll the staff were wonderful and so polite. David the manager was unbelievable. I serve in the military and I’m always being sent out of the country for training or on temporary assignments and can’t always make my payments on time. David would waive my late fees and even gave me his personal cell number so I can make my payments directly with him. I was just recently deployed to Ukraine and he made sure my unit was closed out and sent me a message letting me know it was done. My overall experience with him and all the staff was impeccable and well worth every dime I spent.
ROSE HAM | Overall ExperienceThank you holt ave. team you are awesome.
Ana Cirino | Online Move InThe representative at the location I use was helpful and friendly
Jef Travis | First ImpressionsLove working with U-Box, and U-Haul staff across country twice.
Regina Reynolds | First ImpressionsThe unit 1135 that was rented to me has a huge piece of drywall missing giving access to my belongings from the adjacent storage unit . I would like to be compensated for this lack of security on your part .
Robert Scott | First ImpressionsYou've always been very friendly and helpful, whenever I need to rent a truck or anything I've need I'd a good customer service
Araceli Larios | First ImpressionsEveryone was extremely helpful and professional I have never used public storage before and I was a little apprehensive about the whole thing. My unit is convenient and very fairly priced. I am very happy I chose Garey Rental and Storage
Patricia Venable | First ImpressionsThe manager was very professional and friendly.
stephen allison | First ImpressionsTony is the best, :)
Shadi Addas | First ImpressionsI would recommend this location highly. Everyone was very helpful and the location was always clean. It would have been nice if there had of been a way to have the lights stay while I was in my unit.
DOLLY DENLY-BLUM | Overall ExperienceFirstly staff must learn to write clients names correctly! My first name is Jonathan but not Jonathon as is displayed here! I am disabled senile customer in a wheelchair Secondly, The Behavior of a staff member at the N Garey location named Karl was insolent n displayed gross insurbodination n should be removed from performing such essential customer services like that for U-Haul Customers! N should be terminated immediately To me his behavior poses a great liability to the company! Thirdly, I rented the U-Haul truck one way from Bakersfield California to Montclair San Bernardino County n to be dropped off at the North Garey location in Pomona n qualify for a month’s free storage facility at the same location After a lot of unnecessary wrangling with Karl the truck was dropped off I arrived home n noticed that my American Express Card was charged $65.00 I called U/Haul to find out what the charges of $65.00 was for? Initially I was told it was for gas! Attempt was made the day before with the tank fully filled n Karl rejected the drop off! What is the charge of $65.00 for? This case is filed for dispute Slready my credit card had been charged $181.00 plus for the trip Bakerfield to Montclair California Please stop charging my credit card unnecessary because it is In your possession I will prefer monthly bills sent to me for settlement I am very disappointed in U/Haul n will never refer anyone to u! Jonathan Joe Simons dated 20/31/2021
Jonathan Simons | First ImpressionsThis place was great! Always super clean. The manager David is so helpful and kind! I Would recommend this location to everyone!!!
Anthony Duran | Overall ExperienceFor questions number 1 and 5 I answered both no. It was really half yes and no for both questions. Answer 1 the facility felt secure however by storage row never turned on. Luckily there was natural light from the window. Answer 5 although, facility was clean the storage area, restroom, lobby and indoor painting the lighting in my storage area wasn't working.
Rosaura Castillo | Overall ExperienceI reserved 2 10x10 units over the phone, and when I arrived they had only reserved one of them. I was forced to use a different storage company to store the rest of my inventory.
August Jaussen | First ImpressionsThank you
JOSEPH LEWIS | First ImpressionsEverything went well, the staff were helpful and there was more than enough space to move in and out of the unit. Excellent
Dewayne BIAS | Overall ExperienceVery satisfied with everything
Maria Diaz | First ImpressionsI like how they treat you
Sara Holliday | First ImpressionsThank you to David always helping me out. Appreciated
Raquel Gonzalez | Overall ExperienceSome of the staff were good to work with, others less so. They didn't have the unit I'd reserved ready when i arrived, so gave me another unit. All the units were dark and small, and the hours aren't convenient. While some of the staff is friendly, the one who rented me a van had a sticker that said "owner" on his nametag and was the least helpful and competent of the staff.
Joe Millham | Overall ExperienceThe manager David was very helpful and courteous to customers like myself. Great customer service, respectful and helpful. Thanks David your the best.
Rosemary Jimenez | First Impressions1st month free is not true, even though the representative specifically stated i qualified for it, accesse hours state until 10 pm but that is also false Information. Facility closes at 7 pm, drive up access is also false information.
Alexis astorga | First ImpressionsExcellent! Even helped us jump start one of our cars when it couldn’t start. Highly recommend this U-Haul location. David and Dennis were very helpful.
Nnaji Ideozu | Overall ExperienceI cleared my storage on the 3rd of August. Spoke to an employee and informed him we moved out of our space. He said take pictures and they'll take care of the rest. They didn't close out my space and I was sent a upcoming payment notice. It took 45 minutes on the phone to resolve their mostake.
Nicholas Stanisci | Overall ExperienceMy unit had ants, i was once locked inside the facility for over an hour because they locked up early and no one bothered to check if anyone was still there not to mention that there is no way to reach the actual facility by phone when you call the listed number it gives you the 800 number and you can be on hold indefinitely, and the parking lot is always covered in broken glass and litter. It is poorly managed but the staff was always friendly just not very helpful. I had an outdoor unit and 2 uboxes there. I requested access to my 2 uboxes and was told to deal directly with the GM, i gave 2 days notice and the boxes weren’t put out until 1 pm and i wasted money and time renting a trailer and when i came to get a couple essentials with my car they had put the units away even though i let the GM know i would be back before close to access them. This location is a mess.
Meaghan Reed | Overall ExperienceDemasiado roedores en las Instalaciones
Julieta Valentina | Overall ExperienceI had to throw away some items that got mildew on them from the unit's floor. The lights didn't stay on continuously.; only when someone walked up and down the aisle. The location was a poorly planned facility. I'm relieved to be rout of that facility.
Karla Blew | Overall ExperienceI had to throw some items away; due to problems with the floors in my unit. I was disappointed that the Pomona CA facility didn't stay open until 10 pm. I couldn't get helpers to move items out due to the time they closed the building. There were no ramps for the units upstairs.
Karla Blew | First ImpressionsNothing but high marks for this Uhaul
richard weiss | Overall ExperienceI am so sad to move out from this storage facility to another one this was the best storage and the stuff.
Zaheen Siraj | Overall ExperienceDavid, behind the desk, made my interaction with this particular U-Haul a very satisfying experience. He went out of his way to help us and I have used this U-Haul many times in the past and will continue to do so.
Lenard Troncale | Overall ExperienceSuper easy sign up and move in. No hassle, no problems.
K Scott Hillman | Online Move InDavid was super nice and helpful! He answered all my questions and made the experience easy.
Anthony Duran | First ImpressionsThank you
Mohammed Alsaffar | Overall ExperienceDavid, the General Manager very helpful and kind, willing to assist as needed. My unit was damaged during a beak in, appreciate the assistance with this matter.
Nina Erving | Overall ExperienceI didn't like the fact that the price was not updated. It was more costly
MAURICIO RUIZ | First ImpressionsStaff went out of their way to make sure I was pleased with my purchase and long-time stay.
Lenard Troncale | First ImpressionsHelpful and responsive team
Robert Lowry | First ImpressionsGlad it’s done
LORA BOWEN | Overall ExperienceFloor staff were very helpful and willing to help work.
Dewayne BIAS | First ImpressionsThe Manager was very helpful and nice.
Maria Elizalde | First ImpressionsStaff very helpfull
FRANCISCO TORRES | Overall ExperienceIf you can correct the spelling of my first name. Your paper work show--OLIVA. My last name is incorrect also.The correct spelling of my full name. Olivia Pollard
Olivia Pollard | First ImpressionsChose above average because when I called the number for the facility, I would get a call center and they were never able to transfer me to the actual store. They would always say they’ll send a message to call me back. They would never call me back. Only time they did was when I’d pay my rent late since no one could help with changing my due date or extend the due date to avoid the late fees. So I paid the $27 late fee every month for almost a year. Other than that, I love this facility and the staff! Call center needs some customer service training and more access to assist with accounts tho...
Emily RENDON | Overall ExperienceExcellent service.
Ruth Gillette | First ImpressionsDavid was very nice helpful and knowledgeable
Ernestina Carter | Overall ExperienceThere was diabetic hypodermic tips in our unit from a previous renter. All they said when I brought them to the front desk was, "Thank you." Come on, there were needles left in there from someone else.
Joseph Sweeney | Overall ExperienceGreat Staff and Outstanding Management David and Jesus is awesome! I highly recommend!!!
Kenneth Smith | Overall ExperienceThe light above my unit was never working.
NADINE BUGARIN | Overall ExperienceThe mgr (David) and his staff are most helpful, especially in the context of college students needing support during all the unexpected move-out and move-in variations withto covid. They are very customer focused, which is hard to find these days. The only request would be to have the local number posted and more available. The 800 number helps with most basic scheduling, but when I as a customer need something more specific and need to talk with the local office, it was impossible to find a phone number that I could call directly. I do appreciate how the mgr responded to my requests, but it would be perfect if local office numbers were more accessible.
Nathaniel Braswell | Overall ExperienceKeep up the good job!!!
ALEJANDRO GRIMALDO | Overall ExperienceI came in advance to get a storage for a friend. I explained everything to the salesman. I even got the key. The day my friend went to move in, they were told that they didn't have a unit, so they somewhere,and I canceled the unit
cynthia Brown | Overall ExperienceGood management
Christopher Rodriguez | Overall ExperienceHonestly she was amazing went above and beyond loved working with her she’s had bar far the best amazing customer service
Bianca Galaviz | First ImpressionsFrom the moment we got the Storage Unit it should have been 1 month free. Instead it was charged and we got emails, phone, and text alerts saying we owed a bill. We went to storage unit but not even a week after just getting the storage unit we had not slip and lock on our storage unit! Unacceptable.. We go into office to the very people who just gave us the unit and they remember us and so they didn't have answers as to why it happened and how it was someone else fault and no ownership taken. Very bad experience with this process!
Khori Blackston | Overall ExperienceThis is my second time renting from this facility, the staff is so helpful and friendly. I love their indoor facility with climate control, main reason why I choose them over other storage facilities. They also give you the first months rent free and if you ever need to upsize Or down size they have a great selection to do so.
Frania Garcia | First ImpressionsI brought a friend to help me move my things and he said hes never been in a storage place like that He found it to be very clean and secure. Thank you!
LORI LYNN NELSON | Overall ExperienceNA
Edmundo Cabrera | Overall ExperienceFriendly staff. Always helpful. Secure and clean.
MARTHA MAGALLANES | Overall ExperienceThe staff was very kind and helpful. I highly recommend this location.
April Chiu | First ImpressionsAwesome
David Reasby | Overall ExperienceGreat experience. I would definitely recommend them.
Sheilah Tripp | Overall ExperienceGreat Service! Very professional, knowledgeable, organized and on time! They were able to correct shipment mis-information from general office. Pleasant and calm especially when I’m tired n rushing.
Margaret Cardiel | Overall ExperienceThank you again Jesus and Issac @ the Pomona in California off Garey Ave
Angelina Tenorio | Overall ExperienceManager/Owner was extremely helpful. We travel for business selling semi precious jewelry at special events such as County fairs and we recognize and appreciate excellent customer service.
JOHN GUSTAFSON | First ImpressionsEveryone at Uhaul was very helpful and storage unit clean and secure. The young man helping me with my storage unit rental was professional and thorough. A good experience all around.
Lorraine marshall | First ImpressionsYes, very nice. Very very nice. Twice as nice. Make that three times as nice. How many nices is that? I lost count, but its still pretty nice.
Shadi Addas | First ImpressionsVery very bad bugs there like a lot I had to throw alot of my personal belongings away due to the bugs
Angela Davis | Overall ExperienceVery good Tony help me a lot.
Rosie Villanueva | First Impressionsvery busy, but still staff was helpful and very polite
Salina anderson | Overall ExperienceAfter all my problem , I found a wonerderful manager who helped me so much.
Mary Kay Banks | Overall Experienceall good
Art Delgadillo | First Impressionsthe customer service was great. They took the time to explain in detail how things work and gave me the best price. I will continue to do business with them.
Teddy Green | First ImpressionsI never have no problems !!
ALEJANDRO GRIMALDO | First ImpressionsThey were nice an helpful. U haul kept sending to uhauls not close to the address I was going too. Plus i need a copy of my bill Thank you
Mary Kay Banks | First Impressionsgreat service, nice people
Kristina Hallberg | First ImpressionsThank you! The transition from another U-Haul facility in Riverside Ca to yours was an easy one! I had a storage with you for 2 years and my unit was clean.....no visible animal dropping at all!thanks
Anna Nila | Overall ExperienceIra was extremely helpful and answered all of our questions. This is by far the best experience I've ever had with a moving company. Would definitely recommend to anyone.
Lucas Hill | First ImpressionsExcellent customer service! Thanks!
Eric Wibbelsmann | Overall ExperienceGood people ,good service !
ALEJANDRO GRIMALDO | Overall ExperienceMy move from Michigan to California went stress free. The delivery guys that U-Haul arranged at California were also awesome. This is one of the cheapest and best quality long distance move.
Prashant tirumani | Overall ExperienceMarco's crew is always professional, knowledgeable, and helpful. Even with Marco not their, David is handling business!!! Sincerly, Nancy Reyes Frequent User
NANCY REYES | Overall ExperienceAll staff are courteous and friendly. I have always had a very positive experience and feel well taken care of.
Beth Watschke | First ImpressionsVery poorly designed center All large units were in back of facility VERY tight corners to get to unit & low unit door heights -Our 2 couches were ruined to getting to the unit
Johnny Valencia | Overall ExperienceGreat help
FRANKIE OWEN | ReservationI received superior customer service for my rental space at U-Haul Moving & Storage at Garey Ave from both Marco (checkin) and Joshua (check-out). Even though lines were long, the service was quick.
mitchell seto | Overall ExperienceDavid was amazing , very kind patient and helpful he was just great
erin reifler | ReservationUnit had not been swept but otherwise fine. A mistake on the contract was caught but did not get a full copy of the revision until I asked. This seemed a bit odd to me. Otherwise, it was great
charlene atkins | Overall Experienceno comment
justo garcia | Overall ExperienceVery nice employees and helpful
JULIANNA MAGEE | Overall ExperienceIt was convenient and accessible when I needed it
Mark Peralta | Overall ExperienceThanks for everything God bless
SHAMEICA LEE. | Overall ExperienceThere was one employee that I had to deal with several times (Angel). He was unwilling to help with even the most basic tasks. He wouldn't even help me find my unit. Otherwise my experience was great!
Jesse Hazen | Overall Experience