Wonderful experience. Very friendly staff! Highly recommend. Had a hitch put on the car.
Stephanie ReyndersCustomer Reviews for U-Haul Moving & Storage of Clermont
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The storage unit portion of my reservation was the most smoothest and best part of my reservation. General Manager Nick is very welcoming and helpful. I was giving an unsafe vehicle to drive up from Miami to Clermont. Nick assisted me taking the proper steps in reporting the vehicle while simultaneously getting my stora3ge unit ready for move in asap.
FRANKIE SANTIAGO | Online Move InNick is a friendly and professional manager. A real pleasure to do business with.
John Kelly | Overall ExperienceComputer issues when storage was first rented Created delays and inconvenience. Aside from that, all services were excellent
Mark Noakes | Overall ExperienceAll staff was extremely nice and accommodating. I would highly recommend!
shaune rowe | Overall ExperienceForever grateful and appreciative of the staff's professionalism, kindness and helpfulness.🙏❤️
SANDRA ISOM | Overall ExperienceNick, the manager, was friendly and professional. Facility is well managed. It made renting from here an easy decision.
John Kelly | First ImpressionsStaff was helpful and facility was ready and clean.
Anita Smith | First ImpressionsExcellent staff i was very happy with the service I’ll recommend anytime time
Leroy Logan | Overall ExperienceI have used this Clermont location facility on 2-3 different occasions, for years at a time. Nick and his staff are exceptional. The service and experience have always been positive.
James Harris | Overall ExperienceAccess to the facility was ok at best. They had so many trucks, boxes etc in the parking lot one time we even had to ask them to move something so we could get at our storage unit.
James Fulton | Overall ExperienceHaving to use the access key card each time going through the doors is a major pain. I understand the security issue, but having to use the card each time creates a significant issue when making numerous trips with multiple people. That is fine if only making a couple trips to the storage room. In our case we were unloading a 15' truck and made ~ 20-30 trips when combining both carts.
Wanda Majava | Online Move InWould always use this storage facilities again if I needed s place to my personal belongings Thanks Uhaul
Norman Web | Overall ExperienceGreat place! I need to sign up for after hours access.
Stephen Hanna | Overall ExperienceYour employees didn’t act like they wanted to help anybody all they wanted to do was play with their phone
THERESA SCHAEN | Overall ExperienceWonderful customer service. Storage units are well maintained. Highly recommend!
Patricia Johnson | Overall ExperienceVery satisfied with your service
Henry hernandez | First Impressionsfirst we booked the 1st floor they gave us room number as soon we reached the rood had 2 locks and we called them and told the room is locked ,they said sorry go other room that room was locked it took half and hour movers was waiting then again after 45 minute the said 2nd floor it was open but it took movers more than one hour and they charged we paid them more 200 dollars . and we paid for 1st floor now we have 2nd floor v bad and my kids go late for there work
Mala Badlani | First ImpressionsPeople were very helpful. It was well maintained and loved that there were carts to use
Rachel Jones | Overall ExperienceHonestly would not recommend. I did everything online. The night I was suppose to return my truck I was told by employees they don't do a month free at this location in Clermont, Florida. Then one of the employees called a fake manager to check and see "if they did the 1 month free". Which I was told no. Then I had to be charged for another day on my truck which wasn't even my fault because the employees lied to me. After being on the phone with customer service and corporate for hours! (From 4:30pm -7:30pm) I went in the next morning after customer service told me the actual manger would be there. I didn't have a problem getting my key card or access at all like the previous afternoon/night before. Not sure if the employees where trying to pocket money from me or what, but honestly as a first time renter i would give this specific location negative stars if I could. The whole experience was stressful. My anxiety was out the roof because of it, and the fact that employees are willing to lie when the manager isn't around is just immoral. DO BETTER U-Haul!!! Additionally the unit that was "recommend" was way too small for our stuff, and when asked if they had a 10x10 we were told no, but if you look here online they have at least 2 available one on the 1st floor and 1 on the second. I understand these people our personal dealers, but they need to follow the rules and regulations of U-Haul if they're going to participate in your services. Especially when it comes to online rentals. Honestly, don't think I should have to pay for my last day on my rental truck because I was forced to keep it after being lied to.
Dominique Fralick | Online Move InFound the unit, no lock was inside. Had to go to the main office and request the free lock.
SUSAN BAXTER | Online Move InGreat staff, extremely friendly and helpful. The place is spotless and very clean!!
Brian Palazini | Overall ExperienceGreat experience, will come back when I no longer have a garage at my apartment.
Jessica Collins | Overall ExperienceGreat location, great selection, great employees!
Scott Mc Gregor | First ImpressionsNothing further
Daveena Cooper | Online Move InI paid for a 5x5 storage unit 6/18/2023 and when I arrived back to unload my valuables I could not get into the building because the doors are broken there was another family that showed up at the same time and realized the doors was not fixed they said it's been like that for a few days now
JUSTIN GIOVANNI | First ImpressionsBest looking place, people that work there are excellent and knowledgeable, vehicles keep in good shape.
HECTOR ORTIZ DE JESUS | Overall ExperienceExceptional service
MALCOLM EZELL | First ImpressionsVery clean
MICHELLE MAY | Overall ExperienceNever had any issues, great place!
Mark Ouellette | Overall ExperienceEverything was great, and so we’re the people! Thank you!
Tyler or Melanie Isbell | Overall ExperienceMelinda was extremely nice and helpful!
Michael Sherson | Overall ExperienceA very professional environment and staff. I HIGHLY RECOMMEND IT!!
ELI VILLANUEVA | Overall ExperienceNick, the manager, was fantastic. Extremely understanding, accommodating and patient. Took the time to build a relationship, as well. Thank you.
robert frontera | Overall ExperienceThe lady who assisted my wife and I was competent and professional. Yet- just, as important- she displayed human kindness and warmth. Respectfully, Mr. & Mrs. Medina 🤗
FRANCISCO MEDINA | First ImpressionsThe facility was clean but our unit was on the third floor we had to get a couple of heavy things out and could not due to the elevator being broken down for a month literally then we moved out of the unit on thanksgiving day 2022 mom and I went up the elevator then my grandmother and my uncle came to meet us on the third floor and grandma reported the elevator was flashing communication error on the ground floor it was thanksgiving day no one else was there so grandma and my uncle took the elevator with our stuff me and mom were forced to take the emergency stairs so if a breakdown on the elevator occurred me and mom could call for help and four of us would not be stuck in the elevator with no one there to open the doors in the building to rescue us on Sunday of that week we went to get the rest of the stuff out of the unit an employee was there I alerted him to the fact the elevator was flashing the communication error the employee who was young told me it was someone did not arm their units alarm that has nothing to do with the elevator if the elevator is flashing an error on the ground floor on the panel where the call button is they should take it seriously and call the repairman to fix it so no one gets stuck in the elevator and they might want to add some lightning rods to the roof near the elevator shaft and on the elevator shaft or fix the ones that are there to preventt another lightning strike and causing the elevator to break down for a month
ALEXANDER WALKER | Overall ExperienceIt was clean and safe the only issue I had was the elevator broke down for a month we could not get to our stuff I totally understand things break down but other that it was awesome experience this is the first time we used uhaul storage it was awesome except the elevator breaking down for a month
ALEXANDER WALKER | First ImpressionsFriendly helpful staff at the facility. The online process was pretty easy to navigate as well.
Karen Harrington | Online Move InGreat experience
Adrian turner | First ImpressionsAll the people that I met were friendly as well as helpful
antonio Hernandez | Overall ExperienceI had gone 4 times to this facility where I rented a storage unit on the 3rd floor. The elevator has been out of order 3 times. Was not able to storage much in there and still need to get the boxes I was able to put in there. I complained about the elevator's issue and was given a refund for the first month of rent. I don't recommend if renting units on upper levels.
Ridzi Palomo | First ImpressionsUpon arrival and after setting up the storage unit we overheard some of the staff saying that the elevator was broken. The person servicing us didn't mention anything about a broken elevator. Of course then we had to climb stairs to our unit. We had to cancel all of our plans to move into the storage unit and call a moving company because of this issue. We have very have bins and boxes so that isn't good at all. A different staff member offered me a free month as a discount but honestly that's what every storage place offers when getting new customers in. I'd like to have someone call me at 203-621-4601 or e-mail me at susan.betsworth@gmail.com to offer a better discount given we now have to spend hundreds of dollars more just to move our items in.
Susan Betsworth | First ImpressionsThe gentlemen was courteous and professional
mariana torres | First ImpressionsStaff very helpful
Gerald Daugherty | First ImpressionsJust wish i couldve rented and stored at the same location.
Greneisha Dunlap | First ImpressionsTook a long time to get help at first when i had a reservation for a storage unit. I came with a truck full of my furniture & they didn’t tell me that the elevator was not working I had to hear it as I came in from another worker and my unit was on the 3rd floor. Big inconvenience. Thankfully, there was a lady inside who was cleaning the units and gave me a unit on the first floor. When I went inside to get the unit number changed the guy helping had the nerve to talk bad about her because she gave to me and let them know in advance. By the way he was her son. Very disrespectful to talk about workers in front of customers & to make it even worse she was his mom. By grace she helped my move easier. The guys working in the office seem lazy & very rude. They all need to go back in training for customer service, it was very poor & they made my move difficult. I will not be recommending to anyone to move their stuff to this location.
Leanna Anderson | First ImpressionsWell run place , I would rent there again
Richard Meihsner | Overall ExperiencePara mí fue un trato muy amable y estoy súper satisfecho con todo en general
franklyn tavarez | Overall ExperienceNeed to get better lighting. Also the locking mechanism did not work properly
Kevin Baker | Overall ExperienceMy experience with this location has been nothing but outstanding with friendly, professional, and knowledgeable staff. Excellent customer service where everyone is always going above and beyond to resolve your every need. My overall interaction with everyone at this location has been exceptional. Nick, Sean, Kev and the rest of the crew awesome, great job guys.
Peter Ramos | First ImpressionsBelieve your rating system should be modified. Adding a rating of “EXCEPTIONAL” would capture my personal experience!
Stephen Amos | Overall ExperienceThere’s plenty of carts available to make the moving process easier. Staff has always been very helpful and friendly. I accidentally cut myself pretty badly and a staff member helped me remain calm and brought me wipes, antibiotic cream and bandages I was so grateful for her help.
Malaya Thomas | Overall ExperienceNick Rodriguez and his Team are very polite and helpful.
SENAUTH RUSTUM | Overall ExperienceOne comment. Need to get better lighting. Hard to see inside Units. Also my lock is hard to push back and forth.
Kevin Baker | First ImpressionsEveryone was wonderful. The only criticism I have is the price for each of my units was raised $5 a month shortly after my storage was started. That didn’t seem quite fair, but service and the faculty was great!
Jamie Bellah | Overall ExperienceThe unit was good, clean, well kept. Just that you cant reach anyone ever by phone & in person if you need to talk to anyone its a long long wait. And its been like that previous to COVID so not sure if thats just the staffing they want to utilize but just know youll be waiting.
chris rogers | Overall ExperienceI would come back if I ever need a storage again
Mark Mohan | Overall ExperienceExcellent help and friendliness. Was very clean.
Stephanie Ross | First ImpressionsLocation was good but when we called to reserve we were expecting to have 2-3 street level options. When we arrived there was no ground level options. It was all cart and elevator we ended on the third level. Also the reservation stated there was a lock in the unit but we were told we needed a certain lock had had to purchase. Online reservation and location should be on the same page. We also had issues with the trailer pickup ended up being over a hour away one way. Not what we expected and believe we should be compensated for all the issues with the pickup and storage problems.
Trevor Bauer | First ImpressionsOnly complaint I have is getting a human on the phone,it takes forever...but the person that I get through to is usually very respectful !
lisa pitts | Overall ExperienceWebsite stated this location had available storage but when I called they said they had none. I called customer to let them know about this issue. This is misleading especially for a person driving 20hrs then having to put there belongings in two locations which is hard at the moment with no vehicle. If location does not have a storage available it should NOT let customers see it or be visible on the website period.
Jasmin Rosario | First ImpressionsHad a great experience!
Rebecca Jones | Overall ExperienceThe clerk was useless. Didn't have me fill out the proper paperwork and gave us conflicting numbers for our unit so we had to go all the way back to the desk for the proper unit number.
Gwendolyn AND George dOYLE | First ImpressionsI had a very high opinion of this place and even gifted several employees for their work up until I had this horrific experience. I drove 30 minutes (one way) to have the GM resolve the situation. The GM did not honor his word and demonstrated a total disregard for the elderly and people's time. He had offered to pro-rate a refund and changed his mind. Instead of owning up to it he preferred to leave his customers waiting over an hour until they left. That's right AARP he left my 75 year old mother standing around like an idiot for nearly 1.5 hrs while not addressing the situation remaining in the back of the place out of sight and having his employees check up to see if we had left. As a result, done for life with this location.
Mauricio Mesa | Overall ExperienceNick has the best facility I have ever used. Kind and always willing to do his best and it seeps down to his staff.
I'Esha Abdullah | Overall ExperienceThe gentlemen Antonio that took care of me was extremely helpful. I am relocating to another state. He gave me great advice and I am feeling better about my decision.
jennifer chatman | First ImpressionsEasy in, out, no surprises. Clean, no rodents, etc.
Edward Papp | Overall ExperienceSpecial thanks to Antonio for his professionalism and customer service
CARLOS IGUINA | Overall ExperienceI reserved an 8x10 and get there and am told there were none available and was than told I couldn't get the 10x10 that WAS available for the same price instead I was told I could get to 5x5 that were not side by side. He stated I could have them for the same price as the one I had reserved i asked for this in writing and he DID NOT give me anything in writing to guarantee the price he offered. Additionally trying to return the uhual truck after hours was/is A nightmare I AM trying to reach the office and it is now 930am but I keep getting pushed to the customer service dispatch
Nicole Buchmiller | First ImpressionsThe only reason im filling out this survey is because lve been spammed this email 3 times already and i would like for it to stop. The only reason this survey is getting a poor review is because an email like this should only be sent once. Not one every other day until i reply to it. I have things to do and other, actually important emails to wait for yet my phone keeps going off for a notification from uhaul asking me to stroke theyre ego at 3 am. Stop spamming youre customers asking for praise. It has an adverse effect and will skew youre data. Thanks.
Alex Rawlins | Overall ExperienceWe needed storage units for our 3 bedroom house for three years and used this facility. We’re VERY pleased and happy with this facility and would HIGHLY recommend U-Haul.
Marcus Sauerhoefer Thompson | Overall ExperienceVery friendly and helpful staff. Good security.
Claudia Procko | Overall ExperienceI love it great place keep up the good work
Windell Jolly | Overall ExperienceThe customer service at this location is unmatched. Thank you!
Christopher Trinidad | Overall ExperienceExcellent service and facility.
Abram Anfinson | Overall ExperienceStaff was very helpful and also unhooked my trailer for me!
Andrea DeJesus | First ImpressionsLoved the available dollies. Made everything so easy.
Joshua Mason | Overall ExperienceMr. Rodríguez was very professional. We thanked him for his help!
Alfredo rodriguez | Overall ExperienceOnly negative comment is in getting a printed receipt of my charges for using moving box. Online and at the facility I was unable to be sure what the charges would be
Chris Smith | Overall ExperienceKeep up the the excellent service.
Stephen Amos | First ImpressionsEverything was excellent @ the uhaul @ Grainville-Clermont Fla. the truck & unit were great. The phone system needs improvement though. R.A. Young
Robert Young | Overall Experienceneeded an storage unit to keep some items of my Moms until we could get back to get them and they worked with me over the phone to secure one
kathy smith | Overall ExperienceStaff very helpful & flexible. Facility is very clean and very secure
Todd Large | First ImpressionsI had issues day one, staff wasn’t the greatest and overall poor experience which is why I left.
Penny Guilinger | Overall ExperienceEven though I had a leak on the back wall and a couple of my things got wet. There was minimal damage, a few small pieces were broken.
Barbara Scott | Overall ExperienceThe employees were very nice and friendly ☺️. I will be using this company again. Thank you all for the help.
Lakezia Taylor | First ImpressionsYour rep Michael ferrer was very informative and helpful.
Jackelyn Soto | First ImpressionsIt is impossible to get in touch with a local U-Haul location. They all (and I had to deal with several during my move) allow the calls to go to the call center. This made my overall move complicated. My U-Boxes got delivered to the wrong location, even though I had updated the delivery address, and it was still impossible to talk to both locations of where they were and where they needed to be.
Eric Rovtar | Overall ExperienceWell we were quoted $94, we arrived to find that unit was not available. Limited time we took it. Tried to call several ties no answer, no return call, tried Roadside to get through. Transfer run around no return call. Went to pay (we owed but the pay now said zero, so late fee(s) came twice!!.Most expensive late fee ever because we will swear off uhaul for life. Finally decided we would move to a more economical storage. Used Penske 2 weeks ago and moved storage units. Uhaul has terrible customer service. Thanks for all the hassle keep my extra $200 and Ill try to get it back with negative publicity. For now get some people to answer the phone and return calls
Rachel Cockerill | Overall ExperienceSuper clean. Safe and convenient! I definitely recommend to anyone!
Eugenia Rech | Overall ExperienceMy experience storing with U-Haul goes back almost 10 years and includes three separate locations. I just want to say that during all of this time I was totally satisfied with the service and help that I received. I upsized, downsized, needed trailer light assistance and the like and never did they leave me wanting. Everyone has been great. I don't know if I will need another storage unit, but if I do, I'm going back to U-Haul.
chip lumpkins | Overall ExperienceVery clean, friendly and convenient
Eugenia Rech | First ImpressionsVery very nice, ............ so far!!!!!! Thx
Amado Marin | First ImpressionsI rented for 15 months. Super Clean and smelled clean too. Excellent level of lighting. The lighting was motion activated. It would have been nice if it stayed on a little longer. I had to stop what I was doing and walk down the hall a few times each time I was in the storage unit because the light would turn off leaving me in the dark. But even with that, this is an excellent place and I will use them again if needed. I felt safe getting into my unit. Great customer service.
belinda roman | Overall ExperienceWe rented three storage units and a number of trucks for our recent move. The staff was consistently the best making the experience very straightforward and easy although moving in general stinks.
John Goeller | Overall Experience1) The entire storage area consistently smelled terrible. 2)The elevator was down for an extended period of time. This resulted in lost revenue, as I was unable to access large/heavy items from my 3rd floor unit during this time and the buyer went elsewhere. 3)Office staff / management did not return phone calls both from messages left with the answering service, as well as in person. Overall, not impressed and would not recommend anyone use this facility.
HEATHER LAYFIELD | Overall ExperienceClean, Clean, CLEAN!!
Gary Smith | Overall ExperienceThis facility is awesome! It’s always clean, well lit and smells good. The location is is easy to get to and has plenty of parking at the dock which makes it very easy to load and unload.
Cynthia Jackson-McNeill | Overall ExperienceThe manager Nick R was excellent all personel were very helpful
Rick Kubeck | Overall ExperienceClean and easy to access. Staff is also willing to lend a helping hand.
Sean Michael Henderson | Overall ExperienceI had a great expierence woth the atorage it was well maintained and always clean.
Anthony Fox | Overall ExperienceWhen I canceled my storage to move my items to North Carolina, I had left my key in NC. The staff would NOT assist me at getting the lock off to get my items! My whole plan to leave was delayed 3 hour
tiki jackson | Overall ExperienceThank you so much for your help!
mary torres | Overall ExperienceNick the store manager has the best personality. He is friendly, accommodating and very professional. We occupied our storage facility for over 18 months with no issue. Thanks
Henry Anderson | Overall ExperienceWe had 2 storage units at this facility during our recent move and just emptied the last one yesterday. As before, we highly recommend U-Haul and this particular facility.
John Diehlmann | Overall Experiencen/a
Gary Judd | Overall ExperienceU-Haul came trough for me when I was not having a very good day !!! Very helpful and on time
Richard Leidenheimer | First ImpressionsOnly issue was headlight in 10ft Truck was broken and I had to turn around and return to Uhaul Clermont to replace it.
trentton mack | Overall Experiencegood storage place
michelle assante | Overall ExperienceVery friendly and helpful.
Gary Judd | First ImpressionsIt was a pleasant and smooth experience using this storage location. Carts were available at the door/loading dock for customer use and bathrooms and drinking fountains were also available.
Clayton Henry | First ImpressionsElevator smells terrible which makes you think the whole facility is dirty. It is also next to impossible to turn left on Highway 50 which makes leaving it very inconvenient and dangerous..
Linda Zehner | Overall Experiencehad 2 storage units for about 4 months because I was building a new house and the experience was excellent, staff was friendly, helpful and units were clean and easy to access to elevators.
Richard Gaffney | Overall ExperienceVery happy with our U-Haul experience. Would definitely use this store if needed to again and have already recommended to family and friends.
Jan Diehlmann | Overall ExperienceThe facility was very clean but there's some type of sewage problem which leaves a lingering fowl odor on the first floor.
Stanley Barber | Overall ExperienceVery good
donnie wilson | First ImpressionsExcellent facility, great and professional staff, felt my belongings were secure and safe, only facility I would use to store my belongings, highly recommend
allen hyde | Overall ExperienceHello every fastuosa the please every clean
Tamara Skinner | Overall ExperienceI can't say enough good things about this location. Moving is very stressful (our first move in 33 years!) and the great people here were so friendly and professional. I will recommend this location!
Jan Diehlmann | First ImpressionsEverything was good there at this location.
Toni Toschlog | Overall ExperienceI am providing an average rating as it was very difficult to reach the facility staff. I left many message which were never returned.
theresa nelson | Overall ExperienceMy first phone call I had the pleasure of speaking to Lizette. She was pleasant, courteous and professional. Great customer service from the other staff each time I visited the office.
Valerie Greaves | Overall ExperienceExcellent storage facility. Safe and very clean.
Eric Ocasio | Overall ExperienceVery helpful, very courteous gentleman helped me. Thanks. Tiki
tiki jackson | First ImpressionsIt would be helpful to be informed at time of booking to get 24/7 access you just need to pay an additional fee.
DENISE WINTER | Overall ExperienceMy only disklike was two times they charged me twice for rent in one month and couldn’t explain why it happened ? But other then that was a good experience
Justine DeJesus | Overall ExperienceThank you for your service. I will use your company in the future if I need
FRANCISCO CARRION | Overall ExperienceGreat people !! It was a very good experience renting a truck and also 2 of their storage units
JOSE PEREZ | Overall ExperienceIt is a pleasure dealing with this facility. Storage unit , moving supplies or truck rental all first class. Then staff is outstanding and the inventory of trucks excellent.
clifton hickok | Overall ExperienceThank you. I’m certain will use your facility again in the future when we need storage.
sam minniti | Overall ExperienceClimate controlled, pest controlled and secure!! Flat Bed Carts provided to help with the process!!! Have recommended already!!
Terrie Reitz | Overall ExperienceThe storage units were very clean and climate controlled including very secure.
Heather Palek | Overall ExperienceUhaul storage is one of the best facilities I have ever used. I always felt safe and my belongings secured. Excellent!!!
Elizabeth Melendez | Overall ExperienceWould recommend.
Michael Ferraro | Overall ExperienceVery helpful and thorough when showing us the storage facility and the security.
Vincent Marucci | First ImpressionsVery very friendly 😊 and helpful staff !! Definitely would use them again.
Louise Malham | Overall ExperienceConvenient, higher in price than some, but not by much. Interesting they charge more to be on the higher floors, even when you don’t have an option to be in a lower floor. Others charge more to be on.
Rich Rollins | Overall ExperienceLizette was amazing! She handled both the truck rental and storage rental. Thank you for having such a great assistant manager.
Robert NeeDelman | First ImpressionsHaving to step up to get to the ramp/front door is more difficult than just walking into a most other storage facilities. Having a place to give stuff away that is still usable to others is a great
Rich Rollins | First ImpressionsThanks for everything. Great people.
Luis Diaz | Overall Experience30 years of using u haul for moves/storage due to jobs and military service, U-Haul of Clermont is THE BEST facility and staff I have had the pleasure of dealing with. Ted Towne
Edward Towne | Overall ExperienceNick was just the greatest guy to work with to find any additional storage units as we needed them. My wife and I had to rent 4 of them over about a 20 month period because of a quick relocation. Thx
JIM YATSKO | Overall ExperienceThe owner Nick is amazing and the staff was friendly. I would recommend this storage facility to everyone. Thank you sooo much for your kindness and business.
Tami Saeed | Overall ExperienceThe elevator smells very bad (as if the sewer vent is right beneath it) other than that it is a very nice facility.
Michele Pittenger | Overall ExperienceGreat, fast and friendly service, Thank you very much
Sally Daughtry | Overall ExperienceAfter years of travel, military service, jobs all over this country, and literally hundreds of U-Haul facilities and usages, I can say this the BEST one I have come across. Nick and his team rock.
Edward Towne | First ImpressionsBrendan and the rest of the team were absolutely awesome helping with all of our needs.
LUIS NIGAGLIONI | First ImpressionsCould use a couple more carts, as people do wait. But other than that, great facility with a great staff.
Edward Towne | Overall ExperienceYou guys quoted us a price and then came with another price customers get discourage when you do that.
Miriam Perez | First ImpressionsAmazing!!
Dayani Landivar | Overall ExperienceGreat customer service! Helped us with all of our needs for a storage and a truck! Thank you! Most helpful uhaul I have ever worked with!
Luis Villagrana | First ImpressionsGreat facility. Very clean and well maintained. Staff was excellent.
David Luhmann | First ImpressionsAwesome management
Ashley Corriveau | Overall ExperienceNot comment
Dayani Landivar | First ImpressionsI was treated very nicely
Andrew Wolf | First ImpressionsHow can they assign me a storage unit that had water coming from the exterior?? The supervisor Cory does not have a good attitude and he is not helpful. The cleaning lady gets the stars she is nicer!
Cecilia Juan | First ImpressionsThe U-Haul Moving and Storage employees especially Nick was helpful with reserving our storage units.
Heather Palek | ReservationReturned/ Wed.-shipped on Tuesday Arrived Thursday-delivery”next week” Not an efficient option- 2 weeks is too long!!
richard hale | Overall ExperienceThis is the cleanest storage facility we have ever used. 5 star all the way!
JoAnn Ballou | Overall ExperienceExcellent experience
shannon lee hellard | Overall ExperienceOverall good experience. Friendly people and good environment.
Angela Markland | Overall ExperienceGreat experience. I came in to rent a unit, was able to see the unit size in the show room and the customer service was outstanding. Super easy, very informative and very friendly!
leslie miller | ReservationExcellent service!
Pavel Lyssenko | Overall ExperienceExcellent facility- we left for a cheaper closer unit.
John Hansen | Overall ExperienceThe whole staff is great...I recommend everyone to go there.Rob C.
Rob Cullens | Overall ExperienceThe best U-Haul storage I have ever used.
marilyn pastor | Overall ExperienceGreat facility and personnel!
Mauricio Mesa | Overall ExperienceNeeds overhang on loading area, polished concrete is like ice skating rink when wet and no gutters means walking through actual waterfall when loading in the rain. Even worse vehicle access to bldg.
scott lafarr | Overall ExperienceEverything was super easy and convenient, staff was great
Nicholasa Aldava | Overall ExperienceThe cleanliness and convenience of this location is overshadowed by the extreme inefficiency of the operation. Not enough staff (lines of 6-10 customers common). Work needed here to fix this location.
Greg Glover | Overall ExperienceEverything was GREAT!
alyssa hunter | Overall ExperienceThey changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!
MICHAEL LUND | Overall ExperienceThey changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!
MICHAEL LUND | Overall ExperienceThey changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!
MICHAEL LUND | Overall ExperienceThey changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!
MICHAEL LUND | Overall ExperienceThey changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!
MICHAEL LUND | Overall ExperienceThey changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!
MICHAEL LUND | Overall ExperienceThey changed the delivery date and didn't bother to tell me. Had to rent a trailer to get a couple of boxes so my kids wouldn't have to sleep on the floor. Delivery was scheduled 6 weeks out!!!
MICHAEL LUND | Overall ExperienceI just needed one more u-box loaded on a trailer. They couldn't be bothered to do that with over 2 hours to closing.
MICHAEL LUND | Overall ExperienceI just needed one more u-box loaded on a trailer. They couldn't be bothered to do that with over 2 hours to closing.
MICHAEL LUND | Overall ExperienceVery clean, well run, well secured
Jan Koster | Overall ExperienceWhen confronted with a problem staff was rude and unhelpful. We feel ripped off and will now go out of our way to avaiod this location and make sure others will do the same. You should be ashamed.
William Mattox | Overall ExperienceGreat place
Victoria Lin Barte | Overall ExperienceThe young that helped me was well knowledgeable and very very help in know the area . . . we need more people like in the world . . . .GREAT EMPLOYEE 👍👍👍
James McNeal | Overall Experience