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dennis hCustomer Reviews for U-Haul Moving & Storage of Hudson
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly staff clean place
DENNIS Y | First ImpressionsRats and mice ruined most of the items in storage. Rodent control was poor.
Charles L | Overall ExperienceThis facility is awesome!!!! I would highly recommend them to my friends!!!!
donna b | Overall ExperienceTook three months to get my auto pay straight and was locked out every time I went there till it was finally taken care of
Greig M | Overall ExperienceThe only thing that was not good is the Rats had rat pop all over everything and the was a dead rat with maggots on it crawling on my stuff. Didn’t take the rat with me when I moved my stuff out..
Randy T | Overall ExperienceThe online payment option was very convenient
Tommy G | Online Move InChad was the member of U-Haul that checked me in I couldn't be any more happier with his professional appearance and help thank you David Patterson unit number 235
david p | First ImpressionsWe didn't realize the exit gates close at 10. We had to call for help to exit
Gwendolyn B | First ImpressionsAMAZING FACILITY
donna b | First ImpressionsUnfortunately, daughter had a poor experience with Uhaul. I was with her when we moved her items from storage in Feb 2023 and we went into office and closed account. The problem was she had it on auto-pay and even though the lady behind the counter told her she'd take care of it and a receipt was handed to my daughter, the payments continued to be deducted. She didn't get a refund. So, I can't/won't reccomend uhaul to anyone.
Jack R | Overall ExperienceI got there at 4:30 to rent a store age units man told me he was closing soon about 6 times and acted like I was a pain and he was doing me a favor he wasn’t friendly or polite
michael r | Overall ExperienceThere should be 24 hour access.
Michael W | Overall ExperienceVery good place n friendly staff
AL L | Overall ExperienceI needed propane just a little after five o-clock and no luck
William F | First ImpressionsEveryone was friendly and made you feel like they are there for you!!
Randy T | First ImpressionsStaff, security and access were good. The unit had a cockroach when I first opened the door. Ceiling was falling in and had tape and mold all over it. I only took the unit because it was the last unit available after the hurricane flooded our home. I did not feel comfortable leaving items there but I had no choice. Would not use again until renovations were done.
KEVIN C | Overall ExperienceThere was glass down an entire isle. Not my isle the center. Little pieces of glass. I cam early so they probably had not noticed yet. It was alot of glass.
Augusta B | Online Move InLost all of our furniture and contents due to Rats , bugs, lice , dead huge Rats in unit. Gottin through the roof. Giant holes. Had to hire a mover to discard everything in the county dump. Cost me a fortune, and lost everything.
Paul C | Overall ExperienceI don't even know where to start. The main thing that pisses me off is how unsanitary this place is. RATS WILL EAT YOUR THINGS AND DEPOSIT TURDS on everything else. It is a true disappointment . We lost things we will never be able to replace. Secondly, the employees go through your stuff!! Every chance they get. Things are rearranged everytime? You expect me to pay you money for destroying my worldly possessions. Very sad. You think I owe you and I think you owe me. I will have to see what my attorney has to say.
Helen R | Overall ExperienceNone
Ellen C | Online Move InNever had any problems getting in or out. All of our items were in great condition and dry. Had to get a new battery for the gate so asked the attendant to change it and he couldn't get the fob open so had to tape it back together but it still worked. Thanks for your time and help
Christel D | Overall ExperienceI have been with U-haul over 20 years. The U-haul at 14906 US 19 Hudson, Florida 34667 has been the best. Ive had the best service there. I have 24-hour access which was very convenient for me. They got all drive up storage units. They also have climate control units. They have a huge parking in the back for large RVs boats or whatever for storage. The storage units we're always clean inside and out. The office bathroom outside parking was always nice and neat and clean. The general manager Chandler Gilmore he has been right on top of everything. I had a chance to watch him grow with the U-haul company since the day he started. He has always made sure his customers came first. If i had any issues, problems or complaints, Mr. Gilmore would make sure it was taken care. Mr Gilmore and his staff were always polite courteous well-mannered to me and many others. I highly recommend Mr Gilmore and his staff at this U-Haul to anyone. I want to thank you all for taking such good care of me when I was there all those years. Wish you all the best.
Nadine E | Overall ExperienceJoe was awesome! He showed me how to operate the door and lock system, was friendly and courteous, and took the time to make sure I could do it by myself. He is an asset to the company! The door to my unit stuck, and he showed me how to get it open.
sharlene b | First ImpressionsStaff didn't know much, could never help with issues. My storage unit roof has been falling since summer and was noted NUMEROUS times and never fixed.
EVELYN B | Overall ExperienceThere is cockroaches in the storage facility, I brought them home and I'm treating everything for him right now I never had critters before
Lynn S | Overall ExperienceThe manager was really helpful he did a really great job
WAYNE J | First ImpressionsExcellent staff in Hudson, FL. Very nice,, knowledgeable and thoughtful. I appreciate them very much.
Mary B | Overall ExperienceGreat experience overall. Staff was very helpful and courteous
William K | First ImpressionsReally need to do something about the rat issue. I lost some belongings due to damage from rats.
Randall M | Overall ExperienceThe people who work their are above the standard. They were respectful very helpful and well mannered. Professional too!
ra C | First ImpressionsThe few times I was there the, young adult guy in the place was not what I call a customer service friendly attendant. My first visit, I told him I talked to a lady on the phone to set my reservation, that I had never been here before. He asked if I was at the right place (but with a rude tone) told him I got the address from the lady’s email. He ask if I knew what lot I had. My answer was no, with a load of sarcasm he said they didn’t tell you, like I was lying about it! Why would I a new customer be lying. Then he said okay I guess I have to look you up in the system. He asked for my last name and then tells me a lot number and turns away from me to go about his day. I said excuse me I have never been here before can you tell me or show me where that is? He replied drive straight back, they are marked on the wall. That was the extent of my interaction with him , which was fine by me he was not much help and seems very upset to be doing his job. So we drive back and apparently you had your walls Recently painted and the painters painted right over the numbers and they are not readable. So either the person at the counter knew and didn’t care, or never leaves the office, or he was new without a trainer (not likely he knew the computer systems) So I just left the office a minute ago or less and drive to the back lot. I call the office phone to tell him there’s no visible numbers, and he doesn’t answer after what seems like five or six rings the call routes to the main 800 number. Apparently he forward the office phone so he didn’t have to be bothered. By the time uhaul answered my wife after walking through weeds and high grass to the back wall found the lot we were assigned. It wasn’t going to work. The grass had not been trimmed and the lots on either side were crowding the lot. I was not getting a boat in that spot. The person on the 800# was helpful and called the GM on their cell phone and we got it resolved. I came by again before hurricane Ian and tarped and secured my boat. No one was in the office in the middle of the day, maybe they were home making their preparations. Next time I came after the hurricane again no one in the office. Went to check on the boat, and decided my 92.70 was better spent in my driveway. So I brought the boat home. Came by the office on the 17th and no one to help me again. So I emailed the GM to let them know I wanted to terminate my contract. As many lots as you have and storage boxes there, you have to many people with a code to the gate for it to be secured without an attendant, especially one that won’t answer a phone or stay at the counter. It would take an hour max for someone with a weed wackier to clear the back wall and empty areas so people could get to an assigned spot. If you are afraid of throwing a rock, slow the weed wicker down and put a lighter string on it so it would break instead of flinging a rock. Or spray weed killer and misquote spray so people are not eaten alive there. Simple things that an attendant can do, easy to have them forward the office phone to a cell phone and put them on a golf cart to show people their lot or storage area. In the end the decision to move-out was based on lackluster costumer service, and ability to get to the boat without tramping through mud, grass and mosquitoes. Also, not impressed with a lack of reply to the email I sent to the GM about my move out. Very upset by the fact they took another payment, like I wasn’t going to notice. Like I had not cancelled.
Jacob C | Overall ExperienceI cant thank Chandler and his staff enough for all there hard work and dedication. I am always greeted with a smile and treated with the up most respect. I highly recommend This facility and Uhaul itself.
Nadine E | First ImpressionsI arranged and paid for my reservation over the phone, Amy was great to talk to and set things up. There are however at least one or two other uhuals in the area of NewYork and 19 and I ended up at the wrong one. I called your facility while I was still at the wrong location. The gentleman answered wouldnt confirm I was calling the right place. Finally I asked do you have an associate by the name of Amy, yes we do...Okay I am on my way. When I got to the correct facility. the guy at the counter was less than helpful, again. I told him who I was, that I had just talked to him one the phone, and I had arranged everythign prior to my arrival with Amy on the phone, that I had never been here berfore. I asked him which spot is mine, he's like you dont know your spot, I replied no we arranged this on the phone. looks me up in the computer by name and says they assigned you lot 16. I replied okay where is that? He says you dont where your lot is? I was thinking to myself he has not been listening to a thing I said. 1. I went to the wrong place to start with, if I had been there before I wouldnt have gone to the wrong place. 2. I told you it was all set up over the phone, 3 I told you I had never been here before. I asked him were lot 16 was, he stated straight back the numbers are paintred on the wall. Okay. So we haul the 25ft boat back and while I applaud you painting and updating the brick wall back there someone painted right over the numbers that are supose to be visible, they are not visible. Well we found lot 16 after my wife walked through high grass and insects to get within inches of the signs to read them. Lot 16 was not going to work for my boat. Its at least a quarter mile walk back to the office, so I tried to call the office phone. No answer, mind you I left the office less than 5min ago. The national office picks up the line. I told him my issue, he puts me on hold to call his number for the office, still no answer. I told him theres an opening at lot 45 I can back in there and come back tomorrow if its an issue. He said he would call the GM of the site, who thankfully answered their phone. The GM agreed and the 25ft boat now is at lot 45. I would suggesst some customer service initiatives with the employee that was at the desk. First off answer the phone! Second active listening isn't a fad term it is real. When we pulled out his car was still parked in front of the office and he was inside. I have no clue why he couldn't answer the phone for me or the national office, especially when he knows there are customers on the lot that may have questions. In the end we got a good spot and seems like we will be good there. I like the high concrete walls. I took a look at the camera arrays displayed on the tv screen when we walked in and was happy with the picture quality. I know there are workforce issues and the job probably doesn't pay much over min wage, so the effort by the gentleman maybe minimal as well. That said the GM was responsive and accomidating to our needs and for that I am appreciative.
Jacob C | First ImpressionsI had a unit 118 I went to my storage unit to get some things out and there were maggots and a rat next to my expensive items I was storing so they moved me two doors down this ceilings are falling down and all of the units. So no I don't have a good review at all
Kathryn N | Overall ExperienceMy go to place when needed. Very helpful, courteous, and pleasant. Thanks
Larry R | Overall ExperienceLike to use my code one time instead of 6 times getting in and out
Jeanne F | First ImpressionsThe staff at this facility from day one have been horrible. Rude and unhelpful! The facility itself must have changed hands over the last 18 months (Approximately) and has gone down hill. It is filthy! The amount of dirt and dust that gets into the storage areas is unreal. Your stored items will be filthy! The management does not care and basically walks away when you bring it up. Homeless individuals are actually living out of storage bins! Again, management does not care.
Maria H | Overall ExperienceI had one unit number 19 I went in day before yesterday to get a few things out there was a decomposing rat with maggots all inside of my storage the roof was caving in and they happen to have number one 20 which is two doors down so I have to go through everything I had to throw away all of my clothes because I had rat urine and feces on it not very pleased about this at all I'm trying to be very nice about it actually so anyway I had to relocate my unit to #120 ... Also my unit number 118 was paid up till the 20th of this month... Because I switched units they said my payments will be on the 13th...not right... I do not agree with this... I have been a pryer customer off and on.. I have never ever felt so cheated and disgraced I know it's poor matainace.... Leaking roofs... unreal 😐🤢😐😥
Kathryn N | Overall ExperienceI had unit 118 I went in yesterday to get a few things there was rats maggots all over the place I actually had to take everything out of storage put it in a storage number 120 which luckily was right next door then they try to charge me for 10/13.. my unit was paid up till the 20th so then I called the manager and he said that I will get a free month we shall see I'm not happy thank you
Kathryn N | First ImpressionsThe stuff I stored became infested with cockroaches, even though the ads promised a clean, bug free environment. My moving company refused to move my stuff and we had to leave it behind in Florida. The manager would never return my calls and kept trying to put a lean on my stuff. NIGHTMARE. AVOID.
Mark P | Overall ExperiencePlease with the experience
scott d | Overall ExperienceBoob behind the counter Day 1 did not follow through with what he was supposed to - greatly inconvenienced me. Guy on Day 2 (before 1pm) was very good.
JOHN B | First ImpressionsWould recommend
Jennifer H | Overall ExperienceWill never use Uhaul again!!!!!
DAVID K | Overall ExperienceUnit was not what was required. No solution given.
DAVID K | First ImpressionsHallway dimly lit. No light at all in unit.
Robin F | Overall ExperienceFriendly and convenient
Charles L | First ImpressionsTJ was very friendly and helpful! My husband just had surgery and was unable to open the storage door. We called and TJ came out immediately and helped us. I will definitely recommend your place to others!
Michael M | First ImpressionsTJ, the intake customer service rep was terrific. Friendly, helpful, and efficient. My complaint about my experience was the unit, not the staff. The unit had a sagging ceiling liner that was clearly old, moldy and possibly had water pooling and ready to drench my belongings. The unit smelled terribly of mold and was clearly in need of an update. Please address these deficiencies and I'm sure you will then receive better feedback from future customers.
Earl D | Overall ExperienceI’m on a very tight budget, we get to uhaul and they tell me they don’t have the storage I reserved but only have bigger size. I didn’t reserve bigger because I can’t afford more than $90 a month. So finding this out last minute where I have to turn our truck back in and don’t have options, so now I’m stuck with a storage rental I can’t afford and to have to get another rental truck to move it out to another facility that I can afford.
michael a | First ImpressionsI had a small unit for about 5 years and never had any issues to be concerned about.
CRAIG M | Overall ExperienceThis was easily the most painless process I have ever endured with a company. From start to finish there was never a hiccup.
Megan A | Overall ExperienceFirst-rate in all respects.
FREDERICK L | Overall Experience"Cat" the manager is awesome and very helpful, I couldn't afford to pay the rent and am sorry for leaving the mess for her to deal with, in the future I'll definitely be renting again if they will let me.
chris B | Overall ExperienceFriendly staff, easy to get in and out.
KIMBERLY H | First ImpressionsManager at this location was more concerned with her lunch than helping customer. Also ceiling in my unit was starting to deteriorate over time. Would not ever go back to this location.
Eric B | Overall ExperienceI just love the hospitality I get each and every time I rent from this location. Kat is the on site manager at this U-Haul. She has been with the company well over 10 years. She is very knowledgeable and certainly knows what she is doing. She takes her time explaining everything you need to know. Her job is far from just office work. Part of her job is to hook and unhook trailers, inspect trucks coming and going, maintenance on the Uhaul trucks and trailers as need, load and unload storage boxes with a forklift, fills propane tanks, ordering products, inspect the property, and storage units, customer service and much more. But most important she always makes sure her customers are first and foremost. She Makes sure they each and every customer is completely satisfied before they leave the property. Thanks Kat. I will definitely be back. Kat is Very highly recommended.
Nadine E | Overall ExperienceExcellent, reasonably priced climate controlled unit. Great staff, always friendly and professional. Kat does an awesome job!!!! Great Experience!!!!
DENNIS H | Overall ExperienceKat the manager was very professional and well versed and was excellent and extremely informative and helpful with my moving needs and should be considered a very valuable part of your u haul family 👪
Thomas V | Overall Experiencegreat place
David C | First ImpressionsGreat flawless experience. Kat provided excellent customer service and we hope to rent another unit when one becomes available. Thank you
Linda G | First ImpressionsGreat place.
Eric R | Overall ExperienceKat is very knowledgeable, helpful, and will go above and beyond to help people.
Edward N | Overall ExperienceThank you for your service.
Ellie T | Overall ExperienceKat us an excellent person to have on your staff where as she knew her business. Awesome experience.
james a | First ImpressionsI love dealing business at this location. Your employee Kat is amazing. I meet her years ago at the U-haul on 52 in Hudson location. Kat always takes time to explain anything to me. She always make sure that the customer is the most important person. She is very well mannered. Her store inside and out, impressions me. How very clean it is Everytime I've rented either a storage unit or a moving truck, they are super clean. Kat is very professional and so very awesome at her job. You can tell that she doesn't just work there for the paycheck. She takes pride in her job as manager of any of the U-haul stores she has managed. She treats everyone like the way she wants to be treated. With the up-most respect. I can't tell you how much I myself personally love going to her store and see that happy face. She knows what she is doing. She understands people concerns, comments and complaints and she deals with them in a timely manner. I highly recommend this U-HAUL location.
Miss N | First ImpressionsLots of storage options at this facility.
Jerry J | First ImpressionsCat and Chandler went out of their way and cleaned out a unit the same day I came in. And then came across the highway to personally let me know the unit was ready. Also appreciate Cat's, "telling it like it is" attitude. Will recommend her, however I have no doubt she will always be full.
Jodseph M | First ImpressionsConcern of the ceiling installation exposed and hanging. She informed me its not the roof, just installation and would not affect my belongings as they did not have another unit available.
Diane D | First ImpressionsWe had 2 go 2 another U place 10 miles out of our way cause the trailer we were we suppose had was broken with the Electric hook up...Not 2 happy with U Haul......No Credit 4 the problem it caused us...
John G | Overall ExperienceStaff was professional, friendly and very helpful. I would definitely recommend this facility.
Tiffany D | First ImpressionsNo problems at all with storage facility.....also rented a 26foot moving truck from them....great experience all the way around!
Scott A | Overall ExperienceManagement was mean and threatening. Some one should be looking into this facility. I have been a customer for 4yrs. I will not go back to that facility or recommend it.
Richard W | Overall ExperienceYou girls rock!
Deb F | Overall ExperienceNope made to feel like I was a criminal for being late with truck rental even know I was paying as I went late
Chen B | First ImpressionsVery helpful and convenient
Michael R | First ImpressionsNo problems at all. Friendly staff. Will most likely be renting a bigger one soon.
Helen R | Online Move InNeeded climate control
deborah S | Overall ExperienceThe person I told I was checking out was very forgetful or incompetent. She said she would note my departure and send me an e mail. She did neither and I received a bill with a penalty.
John S | Overall ExperienceVery knowledgable staff, friendly.
isidore v | First ImpressionsBoth ladies were professional and easy to work with! Thank you !
Kyle M | First ImpressionsNeeds lighting.
CarolLee S | Overall ExperienceFriendly and helpful staff willing to help in every way.
mary-jo d | First ImpressionsThe unit is clean and the employees are helpful.
Shamsher L | Online Move Inno comment
dorothy s | Overall ExperienceMickki and Kayla are your Gems over at that property very nice ladies with customer service as well as customer appreciation very helpful it was nice to know if I needed anything they helped Me thanks
CHARLES C | Overall ExperienceVery friendly and helpful staff
mary-jo d | First ImpressionsHad A UNIT FOR TWO YEARS NO PROBLEMS.
DONALD G | Overall ExperienceThe associate was very pleasant and professional.
DENNIS H | First ImpressionsVery helpful, and kind
Jean O | Overall ExperienceI have no problem at all with the way U-Haul handles new customers. The employee took the time to show me several storage spaces and I was in and out in 15 minutes with the rental I need.
Joel P | First ImpressionsThe staff actually called me to notify that the unit next to mine had a water leak, and had me come in to verify there was no damage on my side!!! Who does that? Thank you Uhaul!!!
Ernest o | Overall ExperienceEveryone at U Haul was knowledgeable and extremely helpful. I would definitely recommend and use them again.
susan s | Overall ExperienceVery easy to use.
David M | First ImpressionsThey are about money not customer satisfaction the unit contents Picked on 8/9,N Jaramil told me no proration for month. I Paid, feel they need refund me time not used. Another incident too long can
digna m | Overall ExperienceThank you for making my moving transition painless. Everyone was wonderful..
Marlon T | First ImpressionsVery satisfied
John R | Overall ExperienceStaff was very helpful and provided a secured space for the rented U-Haul truck.
Patrick D | Overall ExperienceThank you
Dwight H | Overall ExperienceExcellent service
Mike M | First ImpressionsDoing a great job keep it up 😊
Monica D | First ImpressionsMiki was wonderful. She explained everything clearly and handled the rental efficiently. I will recommend uhaul to friends
Kristin W | First ImpressionsGood for what I needed it for.
LINDA S | Overall ExperienceFacility was clean, the personnel were always friendly and helpful and I would definitely have no problem using them again.
Richard S | Overall ExperienceQuick and friendly service, storage room is clean and secure.
Richard S | First ImpressionsOnly issue was with trying to get door lock engaged.
Steve B | Overall Experience1st month was free which was helpful. Hours are limited unless you pay extra and you have to buy Uhaul locks which kinda sucks.
Josh H | Overall ExperienceStaff was well trained.
sandy m | First ImpressionsEasy, fast, friendly, excellent customer service!
Lois B | Overall ExperienceVery helpful and freindly
kyle s | Overall ExperienceWas given a trailer with bad wheel bearings which caused two flat tires on my trip... After the first wheel exchange it should have been out of service. Lost a whole day of travel.
JOSE M | First ImpressionsThe staff was courteous and knowledgeable and the unit was clean
Donna P | First ImpressionsClean, check in was fast and smooth, girls working were super nice.
Lois B | First ImpressionsGreat experience
norma m | Overall ExperienceVery helpful staff
lisa g | Overall ExperienceStaff was very helpful and accomodating. Used the RV storage. Only recommendation would be to more clearly mark the spaces so it is easier for people to stay within their space.
Linda F | Overall ExperienceGreat place, good staff, and decent unit rates.
Darold Z | Overall ExperienceThe staff at this facility was very friendly and very helpful with my needs from the time I moved my stuff in to the time I moved out!
Shirley T | Overall ExperienceAnytime I needed assistance , Maurine was always available and very helpful.
Susan O | Overall ExperienceExcellent staff with great knowledge
Ted C | First ImpressionsIn spite of Hurricane Michael the folks here helped out tremendously! Within a day we had a unit and temporary 24 access in light of our emergency! Super friendly service!! Thank you!!!!
ERIK C | Overall ExperienceA great place
LARRY H | Overall ExperienceThanks so much. Your facilty and capacity for what I needed was perfect. I will use you all again soon.
MICHAEL R | Overall ExperienceAlways helpfulp
Kenneth W | Overall ExperienceAlways very courteous and helpful. Office and grounds were always clean. Always felt that my items were safe, dry, and secured.
Kathlene M | Overall ExperienceVery friendly and helpful staff.
Anthony Z | Overall ExperienceGreat staff and helped me move in quick!
Peter N | ReservationCustomer service and assistance was great.
Linda F | ReservationGreat security and the staff are very professional. reasonable rates for uncovered RV storage.
terry s | Overall Experience.
Jeffrey R | Overall ExperienceGood location and easy access. I would go back when needed.
Elon J | Overall ExperienceTony and Rob work very professional I would use this company again if needed.Thank you so much
mary j | ReservationGreat
Raymond M | Overall ExperienceNone.
Joel R | Overall ExperienceThe computers were down when we arrived and had to wait 2 hours to get our truck. The lady at the desk was alone and she needed help. She gave us some leeways and we appreciated it.
William I | ReservationMost friendly and helpfull people very accommodating.
William w | Overall ExperienceThe computers and phones were down for three days. The staff was still professional and handled the stress quite well.
sara t | Overall ExperienceGreat location! Very professional staff!
CHIRISTINE D | Overall ExperienceVery professional staff that was very helpful all the way threw the process and up until I was unloaded and ready to leave.
Charles Z | ReservationStaff was was totally awesome and the only reason I left the to move to a unit with closer to my home but the unit at U-Haul of Hudson was absolutely awesome thank you for having great people
ellen s | Overall ExperienceVery good place
MARK B | Overall ExperienceI found myself in Florida staying with a friend. That situation did not work out, I had to put my belongings in storage. I chose U-haul and so glad I did. Staff was curtious understanding.
Alison W | Overall ExperienceEven though the computers and phone was down the staff handled it all with complete professionalism and grace.
sara t | Reservationno
Roger D | Overall ExperienceMaureen and Kayle were excellent and really understand the meaning of cusstomer service. Highly recommend this U Haul facility.
dave s | Overall ExperienceHad storage unit for 11years. All the different managers during that time were all very friendly and help full. Thank You
WARREN F | Overall ExperienceOnly problem was the rate kept going up. I've had other storage sheds for 5 years and never got a rate increase this location gave me two within the same year (12 months).
Victoria P | Overall ExperienceGreat customer service! Thank you!
carlos s | Overall ExperienceMove-in and move-out process was extremely smooth, the staff was friendly, and the facility seemed well-maintained.
WILLIAM Z | Overall Experienceno comment
Elizabeth A | Overall ExperienceGreat service and excellent. Staff
ROBERT W | Overall ExperienceEven though the management changed several times while I was rent there I did not notice a change in service
CHARLES K | Overall ExperienceOnly problem is gotta pay 10 bucks a month to get in 24 hours and told them only wanted for one month when i found out about after moved in and had a cooler in there and went back with last load had
Calvin L | Overall Experiencevery nice well maintained facility
James H | Overall ExperienceExpect to wait in line >30 minutes to process your rental. While I was there, there were 2 individuals (just while I was in line mind you) that had reserved a 26' truck and they had none
RICK M | Overall ExperienceThe staff was always friendly and helpful
Catherine B | Overall Experience