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michael mCustomer Reviews for U-Haul Moving & Storage of Jonesboro at Flint River Rd
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Lower your rates for long distance travel.
Deriel BI was billed for gas despite returning the meter to its original position. Additionally, I incurred charges for four extra miles, which were not acknowledged by U-Haul after they changed my pickup location, despite my driving the exact distance. The drop-off point conveniently had a gas station nearby, where I refueled. I urge you to uphold better standards of business integrity.
Tatiana MThe whole experience was great even the representative. They helped me when I got there…Thanks so much ..
Denise Fthe prices have gotton way too high!!! .99 a mile is ridiculous on top of having to pay rental fees and still put gas in it 8s price gouging
Aaron NThanks Ms Williams I also Thanks Ms Rhonda was Great too Sorry for my Emergency with family Thanks
Connie C | Overall ExperienceVery unprofessional!
nicholas c | Overall ExperienceDid fantastic work
Darell S | Overall ExperienceIt should be where you can access it if you need to go in and out 24 seven but other than that, it was good but my furniture and stuff had mold and mildew on it, and I didn’t know that it was you know you have the climate control if you invest in climate control to save the stuff that you have in storage will be a great access
Deborah A | Overall ExperienceThe staff was amazing. My move in and out was great. Respectful Friendly And Adrian was very helpful and understanding and fabulous I give 100%
alicia f | Overall ExperienceRecommend adding some type of seating for customers waiting to be helped. When calling the local phone number, calls are forwarded to a national number.
Lametta M | Overall ExperienceThe team was great
lawonna hExcellent customer service
Magdalena RVery nice location. Vehicles are always clean and runs well. Customer service is friendly and helpful.
Dorianda RI was charged for gas in the U haul when I brought it back with the same level I picked it up a as. I was charged for safemove when I did not place this on my reservation. Terrible experience.
Donald PI have no complaints
Teodoro CThe staff member that assist me with my rental was amazing. She was very professional and super helpful. She made the experience of renting from Uhaul stress free and enjoyable. She deserves a raise in pay.
Kevon CThe person on duty (Robert A.) at the time I rented the truck did not go out and check the truck nor did he do a walk thru with me and the truck. The truck had not been washed or cleaned. He told me that he mostly rented the Chevrolet truck which was there but the dodge truck I was renting did go out much so he signed me up for the dodge. Saying he wanted to give the dodge some rental time. He said the rental amount would be 19.95 per day and .79 cents per mile. I asked if I could get the flat 7 day rate with the 750 miles included rate. I walked around the truck and did not see any dents but did see numerous places where the truck had scratches. This person did not give me any information labeling these scratches or indicate to me at all that all of these scratches are damages and that the scratches had been recorded as damage. When I returned the truck, another female person doing the intake is claiming that additional scratches are on the truck. One vertical and one horizontal both in the same area as a third scratch. All bunched together and that 2 are scratches were made by me and the third was already there.....her claim is that I should have reported all scratches on the truck. Her claim is that I should make sure that they are giving me a truck with no scratches or I will have to pay for scratches. That she should be able to just be lazy and not do a customer service walk thru and not give a customer service report of all the damages or scratches to the truck. I was the only person in the store when I rented the truck so its not because they were too busy. This is simply a poor case of customer service and customer care. Tim
Timothy HVerify drop off location exists and remove locations that don’t (Persistent Towing in Zebulon, GA)
Tyler JI do not have any improvements suggestions, but I would like to say that Rhonda customer service skills are excellent. She was very professional and courteous. I will highly recommend anyone to come to this location.
Laura NAwesome service from start to finish! See you again!
ANTHONY JMs. Adrian and Mr Robert was very helpful and hospitable tome and everyone else whom were there.
Sammy CVery good management and staff . I would recommend that location to anyone. Thanks very much
Marco H | First ImpressionsCheck engine light on. Food and hair left on seats. Extremely rough drive
Corey CGreat
wesley w | Overall ExperienceThe check in and check out via mobile was very easy to navigate 👍🏽
Willie BFast and friendly!
Nai MThe staff was very friendly, kind and professional. Very helpful with the move in process. I would highly recommend this location to friends and family.
roberta c | First ImpressionsThe location proved to be favorable, featuring convenient access, helpful staff, and ample space for parking when returning the U-Haul.
Dron MThere isn’t anything that I’ve seen that needs improvement except the mileage cost but It’s included for the serve
Bonita LEverybody I talked to was very nice helped me a lot
ronald mGreat run and customer service is amazing
Tizita DYour good
JAMES gEverything we great and smooth. They made the process easy and fast.
KENDRA R | First ImpressionsThe staff was very friendly. I called before I came to make sure my Van was present and ready. A nice lady said It was, and full tank. Once I was ready for drop off, there was another lady who verified my clean return. Quick and efficient. Will be back to this location.
PORTIA SHelpful and respectful.
Natalie R | Overall ExperienceGreat staff
Christopher TEverything has been excellent. Great service.
Natalie R | Online Move InPeople were friendly, knowledgeable and helpful.
Dennis HRobert did a great job in getting me ready to go. The truck and tow dolly were clean and ready. I was very pleased.
Dennis HOutstanding Service& Accessible, Thank u all for a wonderful-experience
ULYSSES C | Overall Experienceafter i dropped off the trailer i had to literally beat on the back door for them to open the gate to let me out. no one should be held against there will. if they have cameras back there they should know when to open the gate from the inside. there is a sign that says press button to exit. it does not work. fix that shit. also, hire competent people for a change
eugene tNone! Your professionals were excellent.
Okechukwu MThe staff was great. The customer service was excellent. The only issue was rats. There was rat droppings all over the furniture and my belongings. I did not see any preventive measures taken to keep rats out of the storage. I was very disappointed that no preventive measures taken and that I was not warned of this issue. This is my first time using a storage facility. The staff made the inconvenience more bearable and working with Rhonda McCormick to remove my items with lower fees made the difference.
Wanda U | Overall ExperienceThis location was excellent, very friendly and helpful. I would recommend this location to everyone. Over all very good experience!
Eldora BHave another person there at 900am when you have 9 customers in line and 2 leave not good business I traveled downtown Atlanta and lost the job so I paid for a van plus $10 worth of gasoline so Mt last but least lost money because of bad service and that never happened at battlecreek and Tara Blvd before don't no why they sent me there but it took me all day to settle down after losing truck, gas,, a ND the job. I won't recommend anyone to Kendrick U haul at all and that is all I have to say May God bless you all Amen 🙏🏿
melvin mVery willing to help and friendly staff
Lee E | Overall ExperienceStaff was very friendly and helpful.
Brenda NMuch improved from my last visit about four years ago. The representing agent did a swell job at making me, the customer, feel quite welcomed. There is real value in customer satisfaction. This should show itself in real profit gains for this U-haul establishment.
JEREMY BNothing been coming to this uhaul store for years and customer service is great
Stacy BI had a mobile Reservation however when I got there and tried to get truck the app said there was no truck assigned for that Reservation. The guy that was there was very helpful got me taken care of however I will not be using the app moving forward cuz instead of saving me time it delayed me cuz I still had to go inside and let the employees sign me up
Mario GKeep up the great service and professionalism.
Andre TVery kind and patience with the customers very well appreciated
ANDREA W | Overall ExperienceI had problem with this facility the entire time I was renting. I only was able to get into my storage twice. O had to purchase a lock every time I came up there and I wasn't even a month behind. I just stopped coming and stopped paying. Worse experience I have had I a while. I'm also filing a lawsuit
Dante S | Overall ExperienceQuick easy drop off!
Adrienne JThe lady that lives upstairs is extremely rude and I professional. She did not close the back of the uhual correct and it opened while driving and the dolly fell out almost caused a wreck. She got in the truck with a lit cigarette. She needs to be fired.
Olivia OI can't say anything bad because they was great and very nice
april gStaff was very friendly and helpful. The only issue was checking in. The computer system reset several times. This caused a long time to check out and depart with my rental.
Robert WGreat
wesley w | First ImpressionsAwesome
Calvin kNothing service was good
Robert HGreat customer, service and experience
CHEREKA R | First ImpressionsFriendly and professional staff
Lee E | First ImpressionsAlert customer prior to arrival if equipment is not available
DENNIS MGeart Customer Service From when I picked it up and when I dropped it off
Cedric DThe people who work! At this Location" Is very nice and very professional!!! And always make sure u are well taking care of. Tony Ogles
tony oAll vehicles should have at least a 1/4 of a tank of fuel apon return!
Edward JThanks for the clean and secure area and storage very please.
bobbie n | Overall ExperienceGreat Customer Service.
MARIO ONo comments
melody mThey were both extremely helpful and very friendly.
SARAH W | First ImpressionsThe staff was friendly and informative about the equipment and my needs. Adrian was amazing and made this part of my move painless. She is a great asset to the UHaul family.
HOLLY BMake sure the computer system is updated and running correctly and not manually having to input card #s.
Dontane SAdrianne was very helpful she explained everything to me stop by step and offered all assistance if I needed her
YASSIEM H | First ImpressionsThis is one of the most friendly places I have dealt with as far as storage is concerned.
William N | First ImpressionsPlease advise if there’s any discounts available. I have additional service needed. Thank you in advance.
Shani WGood experience
Darell S | First ImpressionsAssociates were very understanding, helpful, and knowledgeable.
Oscar RI loved this facility! Best one I’ve ever been too.
KATRICE A | Overall ExperienceEverything went good 👍
Debra ENothing just continue the good work.
ORENTHSIS SA wipe down of your trucks would be nice. A customer shouldn’t have to step into one of your vehicles and smell musty and sweat smell in a truck. Make sure engine lights are not on. Also, I placed an order of 2 dollies, 1 appliance and 1 furniture and this location didn’t have either. They could have called other locations to see if they had any in their inventory but did no such thing. No customer care at all.
Shanae GVery knowledgeable, helpful, and understand our particular scenario.
Oscar RThey were great
ERIC E | First ImpressionsGreat staff, friendly staff, Really good people at this u-haul company.
Christopher N | Overall ExperiencePerimeter fence needs some work, office area needs better AC. Employee's were friendly but new ones need more training on systems.
ROBERT P | Overall ExperienceFriendly, Great attitude , very helpful, I give them a 10 overall that's how great they were Rhonda and George. Perfect 🥰
alicia f | First ImpressionsEverything went we'll they took good care of me I will recommend uhaul to everyone that need uhaul.
trenor W | Overall ExperienceAdrienne was EXCELLENT!!!!!! VERY KNOWLEDGEABLE AND PATIENT with any questions I had. I would definitely go back!!!
TRINICE W | First ImpressionsEverything was great from customer service to the pricing
Shaun H | Overall ExperienceI didn’t use the storage the whole month only 12 days , I should’ve had my fees prorated at least…
DeKendra J | Overall ExperienceThe group there were very informative and helpful.
Harold S | Overall ExperiencePrices are decent , sizes of units are good, easy access to units. Could use some inside unit lighting. Unfortunately due to rodents my items were no longer any good or healthy to have. And precious memories were in there that were ruined.
Andrea W | Overall ExperienceThis store is slow, not enough staff
Ashley W | Overall ExperienceVery Excellent Employee
CRYSTAL W | First ImpressionsThe service here is great‼️
MITCHELL A | First ImpressionsManager and staff highly professional pleasant and nice not storing there at the moment I live in Philadelphia.But of I return to Atlanta it would only be there in Jonesboro trust and believe you have an excellent staff there I suggest you bonus or pay more and use them as a blue print for all your locations.
Mark S | Overall ExperienceRonda and staff was awsome
Willie S | Overall ExperienceRhonda and Andrea were GREAT!! Very knowledgeable and friendly.
Sam S | First ImpressionsVery friendly staff. Clean storage unit. No problems at all. Great site.
Dorianda R | Overall ExperienceI was disappointed that I had to wait in line to get a lock because it was not inside my unit
Wanda U | Online Move InEverything has been great for the many years that I've rented many items.
monique g | Overall ExperienceRhonda was sooooooo helpful! Pleasant and great to work with!
Tonie M | First ImpressionsVery friendly and helpful
TIMOTHY M | First ImpressionsThey Always will to go above& beyond,that make a lasting - impression.
ULYSSES C | First ImpressionsWas inconvenienced because my lock wasn't in the unit so I had to get the old one my sister had.
Damiya C | Online Move InExtremely hard to get in contact with anyone they cut my lock off and didn’t inform me
Lyntasha T | Overall ExperienceNone
Geraldine P | First ImpressionsThere great!!!
Author h | First Impressionsno tienen suficinetes carros y al cliente lo asen pagar las millas por que no tienen camiones asta siertas millas pero el cliente las paga eso no es bueno y para dejarlo no lo puedes dejar a tu combeniencia y a pagar millas por la culpa de la compania tiempo y gas ademas no te disen que el cuarto de renta esta en el segundo piso y no tiene elebador chasles
juan a | Overall ExperienceEverything Was great
Gary b | Overall ExperienceI can’t back to clean up storage and I couldn’t get back into the storage and got a phone call the next day and the staff that called had attitude
Ronnie J | Overall ExperienceJust that it seems to have a lot of unused vehicles which makes it look junky.
Magda A | Overall ExperienceVery good experience
Sherood D | Overall ExperienceGreat customer service. I' ve been a customer for over 3vyrs. Definite improvement in customer service.
Clemi A | First ImpressionsThey were so patient for my getting what I want and they didn't have tell me to put my name on the waiting list.to add salute to a lady who was really a good and the best of all all I say is thank you all foe the good work yall doing go works pays it all .kodzo dzegah
KODZO D | First ImpressionsI am disappointed that you would keep a customer money and not-prorated the rest of the month that the had left after spending his or her money with this company. I will not recommend. Nobody to uhaul because of that along. That’s not right to keep a customer money and make them pay for the month.
JEROME B | Overall ExperienceFor the many years at that location, I received outstanding customer service. The employees were great- answered my questions and any concerns. My items were safe and I didn’t have to worry about it. Thank you to the staff at Uhaul on Flint River in Jonesboro, GA Awesome Job👍
HELEN D | Overall ExperienceVery easy and quick to get set up and get into our unit
Tanya S | First ImpressionsDidn’t give me what I asked for. Told me I had to get something more expensive bc the manager was out and didn’t update the system.
Summer T | First ImpressionsMy belongings have MOLD ON EVERYTHING!
Robbin B | Overall ExperienceI had trouble terminated the service. Middle manager insisted I pay for empty storage. My son was removed from authorization access.
tanya f | Overall ExperienceThe staff was extremely helpful.
Bruce W | First ImpressionsOver the years I have not been treated in a professional manner I will say that the staff did go over and beyond to assist me with the move out process , as for me I am so very grateful to be able to move my belongings out of this storage facility
sharon l | Overall ExperienceKay had awesome customer service!!!
CHEETARA G | First ImpressionsRhonda and her crew are amazing. They have the cleanest bathroom and it always has flowers in it. Rhonda provides customer service that is compassionate and is missing in a lot of establishments now days.
ANNIE J | Overall ExperienceAfter storing for six and a half months I found mildew and mold on my things. Not as climate controlled as advertised.
Tamara B | Overall ExperienceThe staff is amazing, especially Ms Rhonda. She went above and beyond to help me with my move in and I am greatly thankful. Heaven sent!! The staff is always friendly and respectful!
ANNIE J | First ImpressionsReally appreciate and love you guys for being there in my time of need!
kenyatta b | Overall ExperienceVery nice. Staff patience and efficient. Met my needs.
DEBRA M | First ImpressionsHire me.
Donald W | First ImpressionsGreat team & very helpful… Wonderful customer service
Melida S | Overall ExperienceI was not happy that you don’t prorate if you don’t use the entire month. Also I reserved a truck at this location and I was told that it was at another location!!! Very inconvenient!!! I had too pay for the miles too go get and return the truck to a location that I didn’t reserve!
LAWRENCE D | Overall ExperienceMy storage unit was molded for months and they sold it in auction because I refused to pay I filed an insurance claim came the manager was never there and when they called her she always acted clueless
Randall H | Overall ExperienceY'all sold my stuff and nobody called me
LATOYA M | Overall ExperienceWill refer to many people. A very professional environment. Thank You
Brenda J | First ImpressionsThanks uhaul your the best!!!!!
Robert S | First ImpressionsMs. Rhonda and KC are an amazing duo in office..KC was very attentive in speaking calmly to me even through my frustration and he said kind words to help me feel better..Ms.Rhonda was very nice,extremely helpful,and understanding to my situation.She made me feel great before leaving the office with a pleasant smile. You two are awesome and I will always recommend this location for service 🥰🥰
jasmine d | First ImpressionsI had a lot of damaged furniture in my storage unit. The staff was nice and helpful in directing me in the right direction to file my claim.
Jessica H | Overall ExperienceI was offered an settlement and when I went to retrieve my things they snatched the settlement back n auctioned my belongings… ppl are going thrre so much during the pandemic and giving birth losing my father and now my things were pretty much stolen it’s really sad how ppl do others in need instead of listening or being any kind of sympathetic
Amber C | Overall ExperiencePrice kept increasing.
EMILY L | Overall ExperienceThank you so much 💓
SABRINA L | Overall ExperienceI have used this storage facility for years even before it became Uhaul storage. I have never had a problem with this facility and will definitely used them again when a need arises.
Wilie F | Overall ExperienceAwesome customer service!!!
NATALIE W | Overall ExperienceShe was extremely helpful and explained our account in detail with patience!
NATALIE W | First ImpressionsRhonda went above and beyond helping me make my move a smooth transition. Excellent customer service! Thank you so much!
Annette M | First ImpressionsThese folks really took good care of me and my family.
WILLIAM H | Overall ExperienceUSED IT 4YRS, IN TIP TOP SHAPE, WHEN I ENTERED, AND EXITED, WELL CARED FOR COMPANY. THANK YOU GUY,S
WILLIE M | Overall ExperienceCooks
frank h | Overall ExperienceThe manager (female) on 6/22/2019 was extremely helpful and polite.
TRINIA G | First ImpressionsI would recommend then to anyone. They did an awesome job.
Chanel F | First ImpressionsThe staff was very nice and everything was explained they really care about their customers.I would recommend this site to others thanks for being FRIENDLY.
Rhonda C | First ImpressionsThey have great customer service and I would recommend them to my family and friends
Linda M | Overall ExperienceLove the manager
John M | First ImpressionsI used this storage facility for 2-1/2 years. I never had any issues with this facility or staff. Even when my gate card stopped working the Associates fixed it immediately and always took care of me in a friendly and timely fashion.
Yolonda C | Overall ExperienceGreat management unit was broken in but couldn't determine if anything was missing. Was given a new lock for free to secure the unit.
Lee l | Overall ExperienceCustomer Service was awesome especially with Ms. Rhonda.
Marvin B | First ImpressionsIt was ok until I didn’t need storage anymore. The lady at the front desk was lazy. Instead of assisting me with closing my account and storage unit she just sat there and then neglected her duties. I turned in my access card and lock. She assured me my account was closed but now I’m receiving phone calls, letters, and emails saying that I owe money and late fees. It’s really frustrating and embarrassing for my reference to receive a letter saying I’m not paying my bills. Also it takes more than 20 minutes each time I call in to get a representative on the phone. Especially, when I know the front desk clerk is sitting at her desk doing absolutely nothing.
Nicholas M | Overall ExperienceDuring the time I used the storage, my things were invaded by cockroaches, I had multiple pairs of shoes, clothes, and purses molded. I also had a printer stand, and some other shelving molded as well and I took pictures of it, but was told that in order to file a claim that I would have to keep it open (and keep paying $95 a month) and that since I had already took pictures and threw my damaged goods away, that I would not be able to file claim - although I paid for insurance from July through February.
Angenita W | Overall ExperienceMy access code was given to me online and it did not work. I contacted the person with her cell phone number on the door(it was around 8 or 9). She proceeded to tell me there was nothing she could do and i had to figure out something. I understood they were closed but she provided her cell phone number like she would assist if there was a problem. She was unwilling to assist.
Giselle S | Online Move InThanks for bei g is pleasant and helpful
Donna C | Overall ExperienceRhonda was very knowledgeable and helpful.
SHAHIDAH A | First ImpressionsYes the ladies look very nice and very helpful y'all are really lucky to have her
Linda M | First ImpressionsWell, I know beyond anything, Ms. Rhonda McCormick has been a professional beyond measure. In spite of the difficulties with my storage, she remained steadfast.
harold c | Overall ExperienceI would recommend them to anyone because they were very, very helpful. At the last minute of everything I really needed this space and they came through for my family today ❣️. Thank you ladies from the bottom of our heart. May your business be PROSPEROUS.
vina w | First ImpressionsI had a reservation for my storage unit that was not honored. I ended up having to get a larger unit and paying more. I was not happy. Everything else was excellent
Tashia T | First ImpressionsTheir advertised prices are Straightforward and Honest, no etra fee for this thing or that. The staff is Friendly, Helpful, and Respectful. The Grounds and Units are Clean and Well Maintained! I am Extremely Happy with my experience ! I would Recommend Uhaul Moving and Storage over the rest!
silena E | First ImpressionsThe manager here is the best. Very knowledgeable, helpful, & patient.
Shewana H | First ImpressionsMiss Rwanda was very helpful great personality and respectful I will recommend anyone to go to her
ABUBAKAR M | First ImpressionsWhen I first arrived at U-Haul I thought my storage unit would be ready and I could just start moving my belongings inside. Not only was it not ready but it was not cleaned out either. The manager on duty decided to offer a smaller unit do we could start moving and got upset when we declined. Even though we ordered the largest one. (We ordered the largest unit for a reason our belongings would not fit in a smaller one, if she would have offered to then that would have worked). She promised we could come tomorrow and everything will be cleaned out and bombed. We came back the next day our storage unit was still not ready nor was it clean. To put the cherry on top of the whole situation our U-Haul truck was also not ready even though we had already reserved it. The U-Haul manager on duty said that the U-Haul truck was at another unit and only offered us gas to go get it. I would not recommend this to family nor friends. My whole experience was horrible and put us behind on our schedule.
Mariah D | Overall ExperienceIt was roaches in the unit next to mines and I had to throw away a lot of my things because they were really bad
reginald t | Overall ExperienceAlways busy but they never fail to deliver great service. Thanks bunches!
Lamanaca M | Overall ExperienceThe staff was helpful and nice.
Betty C | First ImpressionsTHANKS FOR THE CUSTOMER SERVICE
MELISSA G | Online Move InThe staff was most courteous and helpful.
Linda A | Overall Experienceoverall was good. i just had an issue starting a 6 months after i started using storage. any time i paid the rent which was on time, there no longer was a confirmation number or email. i would always get a call from one of the people stating my bill is due and has not been paid yet. every time i would tell them i paid it that morning and did not receive a confirmation. that got a little annoying after a while. but other than that it was a good experience.
Melissa C | Overall ExperienceI've dealt with U-haul for more than 30 years. Great moving company, will work with under difficult circumstances.
Yvonne A | Overall ExperienceMs. Rhonda McCormmick is a blessing!! Truly the best!
Hilarine L | Overall ExperienceI think they should give longer grace periods than one day
Tara B | Overall ExperienceThe rental unit was large enough for what we were storing , and the price was very affordable.The unit was well lite. I would use, U- haul again.
Kenneth B | Overall ExperienceLoved the team
Mr S | Overall ExperienceRhonda was very helpful
DUANE W | Overall ExperienceThey are good they addressed my concerns and needs
Rosland B | First ImpressionsCustomer Service was awful!! Information that was provided when reserving the unit over phone was totaling different once I arrived.
kimberly d | First ImpressionsQne lady were very rude on the phone last month. When I called to make a payment. My answer would have been Excellent until she did that I choose average.
Annie S | Overall ExperienceAwesome people and service!
Kira F | Overall ExperienceGreat staff
CHARLOTTE P | Overall ExperienceEveryone was nice and friendly!!!! They were accommodating and worked quickly. The truck drove smooth and was very clean, great prices.I would definitely recommend going to this uhaul.
Kamal G | First ImpressionsI paid up months ahead oh my storage unit and end up moving out 1 month in advanced with no money back and I was constantly call two come back and clean or they would charge me $50 to clean the unit
Muhammad J | Overall Experiencegreat customer service and explaining the agreements and charges
Melissa C | First ImpressionsNo complaints, always accommodating with me living out of state .
Dejah S | Overall ExperienceCustomer service was horrible
robert d | Overall ExperienceGreat staff. Thank You
Toni L | Overall ExperienceAmazing service. Convent
Cassie K | Overall ExperienceJason is by far the most accommodating manager ever. He has been exceptionally kind and made the time I used the storage unit a pleasant experience. If I need to rent again, it will be here.
Frances C | Overall ExperienceIt was good experience.
Joseph M | Overall ExperienceJosh is a professional. His attitude towards quality customer service is exemplary. He accommodated my needs in a cheerful manner. I would highly recommend his facility to anyone.
Stanley R | Overall ExperienceGreat staff
Monique L | Overall ExperienceJason and the young lady that works there are very friendly and take theyre job very serious and everytime i’ve had an encounter with them theyre working hard helping customers..they deserve a raise!!
roshan c | Overall ExperienceThe employee that take my business was not good at all. And i will moving my things out by next month
CHRIS S | First ImpressionsThe manager, Jason is amazing. My son was recently killed and his photos was in storage. I couldn't pay right away but Jason gave me an opportunity to retrieve my son's pictures and important papers.
selika t | Overall ExperienceStaff was rude at all times!!!! Especially Christina she has a nasty attitude.my stuff had feces on it and mold.
Keosha S | Overall ExperienceThis facility had bad customer service. I have never experienced bad service from any other uhaul storage facility. They were short with, us acted annoyed when ask to check prices and or switch reserv
Kevin B | Overall ExperienceI think they should get a tremendous raise based on their experience based on their people skills based on their operational skills and based on the initiative to help customer.
steve s | Overall ExperienceThe woman that works there is absolutely horrible and rude. I can’t believe she is allowed to work there they way she talks to customers. I will never come back there again as long as she’s working.
DERON H | Overall ExperienceFor 4 yrs we use this facility they made great upgrades.Sometime the staff tone is not as professional as you would like but when dealing with the public you must maintain that Would use again
DEXTER T | Overall ExperienceGreat customer service and a wonderful facility. They made my move easy.
april j | Overall ExperienceThe Guys hygiene at the counter was beyond disgusting. He was very slow, too talkative, & he was wearing glasses but it seemed as though he couldn’t see at all.
nakeya j | Reservationgood renting from you all
MARGARET W | Overall ExperienceI had a problem signing contract that says you can take storage fees and additional charges out of my account any time of the month you want. I tried to amend to continue, but the answer was no.
TERESA A | Overall ExperienceI would never rent another storage unit from that facility under Christina watch very disrespectful and nasty. I am a local U-Haul dealership and I’m very disappointed in the attitude staff have.
kohaleth k | Overall ExperienceMy property was vandalized by staff, I reported this to headquarters and got no results.
NICOLE S | Overall Experience