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Lucas WilsonCustomer Reviews for U-Haul Moving & Storage of Newmarket
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was good. Good cotumer service.
Jhon CorreaThey are always helpful and have the trailers the I often need.
ricardo periaThe vehicle pickup remains way too manual and took 20mins with other customers waiting for the single person to deal with space rentals, supplies, and truck rentals. Van was fine. The per km charge was excessive and the whole thing left a bad taste - I should have just rented an SUV from Avis. Won't be back.
stephen mcnallyExcellent customer service.
Farnaz WINCHVehicle only had 1/4 tank of fuel when picked up...makes it difficult to judge return level. Better if vehicle full when picked up and then return full after rental.
Lee PearsonVery pleasant, accommodating people. Well done!
Paul Devinevery nice people
Iman DaharMake sure vehicles are clean. The first truck was dirty with mud, and pet hair all over the driver and passenger seats. The second truck was a little cleaner, but still had mud on the floor
Darrell MugfordGreat staff, professional
Vedah Robin | Overall ExperienceService is very good.
Xiao hong Huangway over priced, thinking along the lines of $50ish not almost $100. It all added up.
eva daeschleSurprised with new pricing Will .ever rent again from U haul Received final invoice and was mis lead with pricing Will never use U-Haul again Will never recommend U-Haul to anyone Will shop elsewhere
Mike CummingsPeople at this location are always friendly that’s why I keep coming back and the truck is always there and ready to go. I was a little disappointed that I needed to go searching the property for my assigned truck this time. Tried 3 different trucks before finding mine. Usually truck is ready at the front. Not great way to start Trucks have always been reliable Thx
LORRAINE CORKAll worked out well and as expected. Thank you.
Barry SmithFast and friendly service. Very pleased with everything.
Vincent Maidment | First ImpressionsThis location might be fine but my overall experience with uhaul was terrible. After being unable to pick up my rental from another location due to "technical issues" with the very tedious and cumbersome uhaul app. It took hours to finally speak to a human at uhaul to try and sort out the pickup issues. After being bounced to various departments for another hour was finally able to get a different rental truck in a completely different town. I was told the price would be the same however my bill says otherwise. When you have a scheduled move with a crew waiting around for a truck all day, it does not make for a good experience. Taking the reservation is useless if you can't deliver what was paid for on time.
Jason BraggStaff was friendly and helpful. Very pleased with my experience.
Vincent MaidmentAll good to me. I've been going to this location for the past 20 years and always able to provide service and needs as a customer. Thank you UHaul Newmarket!
Charles AbaradoThe lightbulb in storage unit B0016 is out. Everytime I logged out when leaving, I kept getting the message that my storage unit was still open. I don't think that the contact sensor is close enough to the door to recognize it. The first time I tried to log out, I tried it about three times and reported to the staff in the office. It was still not corrected three months later.
Jerome McQuaid | Overall ExperienceGreat experience as per usual I just wish they have more cube vans. At the end of the month they are usually all rented out.
Charlaine BrownThe truck was dirty, and unsafe. I'm surprised these trucks run and are allowed to be in the road.
Bha Aldeen JabarinThe movers were terrible. Showed up 30min early, 1 lifting strap and a broken cart that didn’t roll. Forced me to give them good review, forced me to send them $70 etransfer or they wouldn’t leave. They said I owed them for another hour because they finished 7min past the 2hrs I paid them for. Abusive, useless and I was scared
Paul ChampagneStaff were so kind. Cabin of vehicle was dirty and so was the exterior had to wipe the eindshied to see clear. Overall great experience and will definitely use again.
Nicholas DewkinandanCustomer reps were friendly, but was not clear where the truck was parked, had to walk to the very back of the lot. Truck smelled terrible and was extra noisy to drive Upon returning the truck I filled up the gas tank to the required quarter fill line, but kept checking while filling how much gas was in the tank... It went to $145 then the needle on the gas indicator jumped to near full. Gas gauge broken, someone else must of noted this previously. Was returned part of the has money, but inconvenienced. Also booked at Aurora a week out, 2 days prior to the rental the office called to tell me there were no trucks available I Had to pick up in Newmarket, farther away, why not bring a truck to Aurora. Poor customer service, poorly maintained vehicles
Shonah ChalmersVery easy process. Friendly staff. I went back two weeks later to rent again at this location.
Laura HallisThank you to Suzette for all the help.
KEISHA DAVISTire pressures were off causing the tps monitor warning to go off. Should have been checked. Rear chain tie down on car carrier was damaged, used my equipment instead. Vehicle was clean. Staff was very very friendly and helpful.
paul greenWas to receive invoice by email----never received.
Ed moranThe man who helped us when we got there to get the keys and sign the contract was very helpful! Very nice guy even though he was dealing with a bunch of customers who had no clue what was going on
David CainesThe attendants at this location are pleasant to deal with. I really appreciate that this location is open Sundays and has extra hours on Friday and Saturday. I have found the trucks to be in good mechanical condition. Thanks!
ROBERT ROSSSmooth and efficient
EVGUENY ILIUSHKINShowed up to pick up a trailer that I had reserved a day prior. Checked in and processed payment went to the lot to learn the trailer wasn’t there. With assistance of staff searched entire lot to no avail. 30 mins after my reservation time someone drove in with the trailer attached to their private vehicle. Also the 6x12 trailer advertised with a ramp should be more boldly advertised that the ramp is only 4’9” and therefore wasn’t wide enough to pick up equipment I recently. I was offered a small discount but after being delayed by more than 30 Mins and the trailer only being gone for two hours I was hoping I could be compensated towards another trailer, but that wasn’t the case.
Bryan BottProfessional and friendly service. A pleasure to deal with.
DAVID SIMUhaul is the ultimate road trip waiting to happen
Jason HattNew staff - good customer service skills
Barry GoldsmithAlthough I had a rocky start, staff was helpful and all turned out well.
Debra Petitpas | First ImpressionsVery happy with Uhaul and wound definitely use again and recommend to others without hesitation. Thanks very much!
JAMES JOHNSTON | Overall ExperienceThe person that checked us in was AMAZING! So helpful, knowledgeable, and ensured we got our rental on time/clean/with all the add-ins we requested.
Elizabeth WallaceEvery thing was perfect
Gene WhitmoreKeep doing what you are doing.
Dan GEorgeThe lady at the counter was amazing her name was Suzette
James BlakeThank you!
MARIAN MODREANUThe vehicle seemed well maintained but it was not clean. A big improvement for all your customers would be to offer some amount of free mileage on the rental.
Donovan FrancisOverall service was great!! Everyone was Friendly and everything went smoothly. There was nothing I would have changed with my experience. 100% happy with the Newmarket location
John MalliaridisI call at 1145 asking to rent motorcycle trailer for 12 same day we pulled in a man guide us to a trailer hook it up for us checked out all lights so we be safe and had us on our way in less than 20 minutes great service
alfred johnsonI would recommend this location to a customer if they had anyone else that works there as the manager. The present manager, - - - - - - - - (?) was useless and rude and had zero knowledge of any protocol or procedures of the product. Instead she relied completely on her coworkers. When asked who the manager was, she lied and said it was her co-worker. When I asked him, he said she was the manager.she refused to honour the quote given to me and overall, the ability to contact somebody for help was hindered by the incessant promotion of the Uhaul app. Manager was a 0/10, the employees were a 9/10
SEAN MOOREHad an issue on way home with trailer but UHaul Peterborough took good care of us
PAUL BERTHELOTTrailer light connection needed to be fixed during pickup, led to 15min delay.
MACK URBONASVehicle was provided to me with no fuel and no washer fluid.
Robert McGrawEverything was great, the check in to returning to van (which seemed like a new van, was nice and clean and ran great). One thing which would be nice if returning customers could get a perk, such as some free miles, would be nice. We also did fill the gas tank so not a drop more could fit in and yet were charged an extra $11.29 I understand vehicles don't run on water, but would have been a kind gesture. Just my thoughts for feedback.
Janet Joosten5 pricing increases in 2 years. Not economically consumer friendly.
Nick Niketopoulos | Overall ExperienceThere is no longer any fence securing the units - an alarm system alone is insufficient when a truck can drive in, cut a lock and drive out before authorities get the chance to arrive. Regularly we had a trailer or a truck blocking access to our unit. Often when we needed to speak to staff, they were preoccupied and it required a longer than average wait. Given the above what I would classify as significant issues, the cost was astronomical for the poor services we received.
Amy & Darren Thompson & Brown | Overall ExperienceCould be open later on a Sunday. Maybe skeleton staff so ppl can use anytime. My only complaint.
sarah fraser | First ImpressionsMy experience at U-Haul was awesome. The staff were very friendly and professional often surpassing my expectations. I was sad to.leave. I haven't lived in Newmarket for many years but the location was convenient for me.
Mark Miner | Overall Experiencegreat staff there thank you !
domenic stilo | Overall ExperienceGreat customer service abd employee suzette was very helpful thank you
Carla Richardson | First ImpressionsThe staff at the Newmarket, Ontario location are wonderful! Always friendly and very helpful! Convenient location and hours.
MARGARETE MICHAELS | First ImpressionsThe staff were very helpful, friendly and professional
Denis Bourque | Overall ExperienceSuzanne was absolutely wonderful & extremely helpful. She was able to find us a bigger unit when we needed to upgrade. Any minor issues we had (frozen locks due to weather, etc) was handled right away. She was always available when we had questions/concerns. The move in/move out was easy & efficient.
Alison Burdecki | Overall ExperienceFrom our first experience with the truck rental and storage The General Manager so thoughtful, kind treated us with such great hospitality caring when she is not there it’s not the same Tristan was very abrupt in his speaking and actions she would be the only reason that my son and I would return also the wonderful call centre staff they speak with such respect
Gillian Henry | Overall ExperienceIf I need a storage unit in future, I will definitely use this location if not inconvenient for me; very courteous and efficient staff!
Rita Oldfield | Overall ExperienceThis free storage 10x10 was very helpful for a stressed moving day…Thank You!
Brent Brooks | Overall ExperienceGreat Service, friendly, professional, everything was Great! Thanks for making a stressful day go smoother.
Brent Brooks | First ImpressionsFantastic service form the staff and a great facility….appreciate everyone’s assistance!
peter jelic | Overall ExperienceSuzanne was so friendly, kind and helpful. She took her time to answer any questions or concerns I had.
Valerie Vincent | First ImpressionsWe had a great experience storing our items here. Facility was well kept and with convenient access. Staff were extremely friendly and helpful as well.
AMIR GHAZANFARI | Overall ExperienceGreat service!
Sho Clean Horse Blankets | First ImpressionsSuzanne Clements was a pleaseure to deal with at my time at Uhaul Newmarket. I have rented a unit there for an extended time (many years). She is very knowledgeable and helpful. As a result of Suzanne's dedication to Customer Focus, I look forward to seeking the services at Uhaul Newmarket again in the future. Steve
STEVEN CHEN | Overall ExperienceVery accommodating staff and pleasant to deal with. Definitely use them again.
Frank Reda | Overall ExperienceStaff not friendly or helpful
kelly wickett | Overall ExperienceMarcel and Cody were extremely helpful.
PAUL GLADSTON | Overall ExperienceThe snow was not removed in a timely manner and a Uhaul trailer was parked beside my unit and was in my way. I realize there is lots of inventory so you are tight to put things and have it all spread out.
Deron Cain | Overall ExperienceWhen we first started to rent over 25 years ago the property was securely fenced and gated, that is no longer provided. The addition of keypad entry was cumbersome and never well communicated. Any improvements certainly never seemed to benefit longtime unit renters. I often found nails and screws on the driveways. Rental equipment often made navigation though the lot difficult. The gate was often impeded by equipment renters. Snow clearing was intermittently sufficient.
INTERIORS DIANE HILL | Overall ExperienceI have been a customer at Newmarket uhaul for decades and the service, facilities and equipment have always been excellent.
RICHARD MAGRATH | Overall ExperienceThe staff at UHaul made every effort to assist me and provided excellent service. I am still using storage at this UHaul facility and have for many years. Highly recommend the Newmarket location for outstanding customer service and well-kept facilities.
ELIZABETH JEFFERSON | Overall ExperienceI have used these storage units in the past. Staff is amazing!!!
Rosa montaceno | First ImpressionsThank you Newmarket Team!! Our family recently moved from Ontario to NB. The team was always helpful, Professional, reliable and provided ‘above and beyond’ service! I can’t thank you enough. This is a very well run and organized business. I would highly recommend!! Trevor
TREVOR TILLEY | Overall ExperienceGate has been broken since I started to rent at the location. Gate has not been fixed. In recent months, the tate has been taken down and no additional security is in place. Leaving premise unsecured.
Jessey kwong | Overall ExperienceMix up with credit card. Difficult to reach someone at the Newmarket location by phone.
Patrizia Stallone | Overall ExperienceExcellent customer service by Suzanne.
JOHN RUBASHKIN | Overall Experiencethe staff was pleasant and helpful!
Francine Rosanova | Overall ExperienceI have been used this uhaul storage for about 18 months. During this time, I have never seen any problem. The check in and check out process was really fast and easy. Thanks guys.
Mahram Sarashbahhi | Overall ExperienceEasy access Clean
Raman Malhotra | Overall ExperienceThis u haul facility I would recommend. They were friendly and helpful.
Lily Avila | Overall ExperienceSuzanne especially & the staff are great! They're always friendly & helpful! The moving supplies they sell are very convenient! It's a very busy location & sometimes there are a lot of trucks around but otherwise no issues. Thank you!
christina chronopoulos | Overall ExperienceStaff are always so polite, friendly and helpful
Margaret Fairbarn | Overall ExperienceAll, was good till I left to find out that I paid for the month and have about 2 weeks left and there is no return! ... This is typical of cheap buisness practices.. (usually, seen from the Toronto storage units) Leaves a very bad taste in the mouth...
Bob Gee | Overall ExperienceWe are very appreciative of your service. Thank you for staff professionalism and assistance. God bless you and your staff
Gord Evans | Overall ExperienceNeed to install lighting as standard feature
Mark Verschoor | First ImpressionsWas very reasonable for services provided. Never an issue coming or going and staff was always helpful. T
Trice Hawkins | Overall ExperienceStaff was extremely courteous and helpful, definitely was a good experience dealing with them.
Phyllis St Michel | First ImpressionsAll good!
Catherine De Vries | Overall ExperienceAwesome staff , they are super helpful. love that it is right off the highway ! I just wish it was 24hrs , the gates stay open anyways?!
Katelynn Carter | Overall ExperienceSmooth transaction again. No problems! Thank you!
Nathan CAP | First ImpressionsExceptional service. Clean facility. Spotless washrooms. Keep up the outstanding work.
Dana Davies | Overall ExperienceI dealt with Suzanne both times I went to the office, she's Amazing!...no wonder she's the Manager! The service is prompt, friendly, imformative & professional. Uhaul by far has the best prices, no 1st time fees and a 30 day term. I would definately recommend them!
christina chronopoulos | First ImpressionsThe truck pickup was very difficult as the website was giving us difficulties delaying the move. Our month free storage unit was put for the wrong date (24th) when we were moving in the 27th so there was only a small locker set aside rather than the one prearranged which could accommodate everything. We could only put half of the storage items inside and we had to bring back the rest to my dads. The miles were comped but made a stressful situation even worse
Jeff Horton | First ImpressionsGreat place!! Love the team at the location. I book trucks often and will go out of my way to stop in to make the reservation in person. Suzanne keep everything so very organized, and Marcel and Cody are amazing as well! Nothing bad to say about this location!
Jeanine Cardinali | First ImpressionsWow never new there was so much security systems in the units. Great experience
Rick brown powcal realty ltd | First ImpressionsVery helpful
Peter Bernard | First ImpressionsThanks for excellent service.
Krista Walford | Overall ExperienceAs I emptied my unit, it was apparent that water had gotten in. Any boxes I had on the floor were damaged and were starting to grow mould.
Brad Protocky | Overall ExperienceThe unit I rented was supposed to be a 5'x5'x5' and is actually 4.5x4.5x3.5 don't appreciate paying for something that wasn't true.
Pamela Jefferies | First ImpressionsStaff were great.
Stephen Hoskin | Overall ExperienceGreat staff in newmarket fantastic people
Steven Tomlinson | Overall ExperienceI emailed several times with no response. I rented the unit for two years and when we moved out some of belongings were water damages from a roof leak. Also they changed the doors at some point and whoever was the installer broke our glass vase by the door. The vase was only 60 dollars so I won't cry about that but it would of been honest if someone just let us know. Lastly they kept raising the price every few months. I wasn't going to write a review but they kept sending me notification to please write a review.
Josip Jurkic | Overall ExperienceYou implemented a price increase a month into my lease, which your company told me if I prepaid you would hold the rate I agreed to in the first place. Some would consider this a slimey business practice and forcing a customer to prepay. I would have if I had the money. So your business practice hurts the less fortunate that those that have an abundance of funds available to them. So no I won't recommend your services to others.
Will Horner | Overall ExperienceSuzanne is so helpful!!
Sho Clean Horse Blankets | First ImpressionsHappy with the transaction
Donald Bates | First ImpressionsGreat service but was charged for a gas penalty. I returned it with the same level, but the sheet that had the gas amount written down was wrong. The milage was incorrect as well, but they fixed that issue. I was sent pictures so hopefully we can fix the gas issue. Overall good service though.
Scott Mcnelly | First ImpressionsExcellent experience on all levels.
Harold Hillier | Overall ExperienceGreta people running the show
ROBERT GALLOTTA | Overall ExperienceI m very happy to have Uhaul company is that the best
Ali Muhebi | Overall ExperienceOn the day we were moving out our lock was frozen. It was a bitterly cold day. One of the staff (I wish I knew his name but he had sandy blonde hair and a beard) came out and helped us unlock the unit. I was so appreciative!
Jackie Patton | Overall ExperienceVery happy with the service and cleanliness of the facility. If I ever need storage again this is the place I would use again.
Lap Ying Kwong | Overall ExperienceVery friendly and helpful staff!! Well organized and clean location.
Wendy Halpin | Overall ExperienceI like it for sure next move white U-HAUL I will let my friend too
Ali Muhebi | First ImpressionsMost staff isn’t friendly
Bilqis Muzafary | Overall ExperienceFriendly, helpful staff. Building was always tidy. 5 years of storage, no complaints
MURRAY SNIDER | Overall ExperienceI was pleased with the staff and the facility
Larry Sarty | Overall ExperienceThanks Suzanne and Cody for all your help over the years!!
CORNELL INSURANCE | Overall ExperienceWe had a very clean storage the workers very friendly and very helpful we had no problems and thank you very much I will recommend to friends or family
Eugenia Castanheira | Overall ExperienceI have been to the store many times in the past month and all staff have been excellent.
Stephen Hoskin | First ImpressionsVery clean and well maintained premises. Friendly and helpful staff. Well equipped with moving and storage materials.
Ray Gimble | Overall ExperienceAll was good including service and facility. Would go back again when needed. Thank you to all who made this a good experience.
HELEN VUJOVIC | Overall ExperienceVery friendly staff Cody was great always there to help with anything
George Peters | Overall ExperienceIt's unfortunate that the lack of service has been normalized by your company. This was not a pleasent experience in the least.
Souhail Soujah | Overall ExperienceAll went well except the returning of the truck! It was a long day & late night. I did not expect to have to go thru a mission debriefing to drop off the Truck! Watching the video does not explain exactly how, where & when the pictures should be taken! I ended up checking out 3 times before I got it right & that took almost 30 minutes! Even then I didn’t check the right box to pay a outstanding $8 - but after 3 tries thankfully the app just pushed it thru & I could drop off the keys! Not so bad once you know how it works but would have been nice to have a heads up as to what to expect! All this to save a $20 that was never there in all of my previous rental!
stephen rath | Overall ExperienceKeep up the Great work! Stay Sall
Evelyn Manuel | Overall ExperienceI wasn't sure you were aware of my departure from the unit until I received this survey.
Kevin Shackleton | Overall ExperienceGreat team in Newmarket! I am moving out of the province so I don't need the storage unit anymore. Thanks for your help these past five years.
NELSON SQUIRES | Overall ExperienceFantastic service.
Gord Evans | Overall ExperienceYour staff are fantastic - especially Cody. Don’t let them go! You have gems. Corporate, on the other hand, leaves a lot to be desired - they don’t know or seem to care about the Canadian market.
Marcia Barrett | Overall ExperienceFriendly and cordial but the smell in the office was overwhelmingly awful.
Christine Lemoine | Overall ExperienceThe customer service at the actual place was awesome.
Tanya Legister | Overall ExperienceThe staff members are always pleasant and helpful. Ready to help you with whatever you need. Always offering options if you don’t get what suits you.
Robert Kennedy | First ImpressionsAll great and thank you
andy wallace | Overall ExperienceI would have expected the unit to have a light in it. That was the only thing that I didn't like.
Fiona Watts | Overall ExperienceThe Staff are great! Thank you so much for their help!
BIN WU | Overall ExperienceExcellent service and facility, just expensive. Your staff was always helpful at my location and the "whole" facility was very clean. It would have been nice to have some access to garbage containers given the costs. The only thing that was a pain in the butt was the number of U-Haul trucks and trailers parked everywhere making it awkward getting a truck and/or trailer in to bring stuff in and out of my storage locker. Not enough room was allowed at the ends of buildings to actually make a safe turn to come out. My recommendation would be to have all of these trailers parked in a designated location not randomly plopped everywhere.
NANCY LITTLE | Overall ExperienceMy only concern was that the size of unit I needed was unavailable and so I had to rent a much more expensive unit instead.
April Mcewan | First ImpressionsSusanne and the staff here we always accommodating and always informed me of upgrades to security . The only complaint I would have is consideration for long term customers as in reduced rates .
DAVID M FEDERICO | Overall ExperienceWas able to accommodate me with a rental truck and exterior storage space at last minute due to a family emergency
Carlo Mastrodicasa | Overall ExperienceYes
Mark Madsen | Overall ExperienceStaff were always pleasant and easy to work with. Facility was well maintained. I will recommend the Newmarket Uhaul storage facility to family and friends. Great team.
Susan Harrison | Overall ExperienceToo many trucks around the perimeter lanes, which caused issues for the larger moving trucks on the four dates we loaded/un at the unit. Three should be more thought given to this.
Briar Clark | Overall ExperienceA wonderful experience. Thanks.
Debbie Polowyk | Overall ExperienceThanks for everything!
Pasqua Nozza | Overall ExperienceA good experience.
ayube amiruddin | Overall ExperienceStaff made a stressful day a little easier with their quick friendly service and the we're very accommodating.
Steven Davidson | Overall ExperienceI was happy with the service I received.
Dave Lotimer | Overall ExperienceGreat place
COLIN ROBERTSON | Overall ExperienceNo complaint at all. I really enjoyed the 24 hour access and friendly staff.
Mark Miner | Overall ExperienceThe staff at UHNM have been very helpful in meeting my objectives for an affordable, spacious, conveniently located unit in a very timely manner. This is by far the best of 3 nearby storage locations
Jim Snider | First ImpressionsStaff was very friendly. Staff member came and gave us bottled water as it was a hot day. It was very much appreciated.
Jacques Arsenault | Overall ExperienceIs good
Sara Hunt | Overall ExperienceStaff was friendly and very helpful. Easy to unloading to 2nd floor storage using elevator.
Se-Hyun Peter Baik | First ImpressionsExcellent service.
Daniel Velicaru | Overall ExperienceAmazing staff!! So helpful, friendly and knowledgable!! Great experience!! Highly recommended!!
Aimee Bechthold | Overall ExperienceVery helpful and friendly people! It was our first time there and we appreciated the advise and help!!
andy wallace | First ImpressionsThe staff are always professional and competent. I have rented trucks here frequently and the service for that is also excellent. The best storage facility in the area by far.
JANET CAVERLY | Overall ExperienceI was satisfied with the services provided.
Farida Abdul | Overall ExperienceSpace is clean and it appears well looked after.
Richard Pyman | First ImpressionsBest location is Newmarket!.
Pov Lay | Overall ExperienceI has a storage unit at the Newmarket location for 1.5 year's. The staff was always friendly and helpful on anything I needed or asked. Thank you to all the staff
Kristy Fonk | Overall Experiencegood
Kelvin Li | Overall ExperienceGood service BUT my UBox was unlocked when it arrived here; hinges were all broken off rendering the $40.00 lock I bought useless.
Lisa Lunn | Overall Experienceno issues, all good
Dave Meadows | First Impressions.
Terry Coles | Overall ExperienceStaff were extremely accommodating. Won’t hesitate to return for storage solutions and/or vehicle rentals
Marcia Barrett | Overall ExperienceStorage unit was clean and well maintained. Accessiblity and the use of trolleys was very good. This is the first time i have rented a storage unit and so far, it has been ok.
Louise Norris | First Impressionsgreat service
Wayne Tomlinson | Overall ExperienceUhaul is the best !!!
Olga Oliynyk | Overall ExperienceThank you...
Beverly McMahon | Overall ExperienceVery accomadating, friendly. Pleased with service.
Bonnie Corby | Overall ExperienceMy storage fees increased by 50% in a year. Co-incidentally this was a few months after my unit was flooded due to lack of maintenance (no heat) in the U-Haul building. I was a customer for 5 years.
DEENA BAKER | Overall ExperienceGood service!
NIKOLAY URSAL | ReservationIm suing you stole stuff from my unit and I refused to pay and now you want to sell my unit to cover it up. I will be posting tbis info online i have already talked to the paper. You will be paying.
THOMAS MCROBERT | Overall ExperienceMy only complaint was I went in to give the staff my keys to access my unit as per the head office phone request because of reno improvements and they inside units keys were not needed.
Francis Brady | Overall ExperienceGood experience
Deanne Landry | Overall Experiencei had a wonderful experience with this location. i would definetly recommend this uhaul facility to family and friends.
TABITHA Courtney | ReservationGood staff.
Josh Cornelius | Overall ExperienceAlways courteous and very pleasant great to deal with. Thanks guys your awesome
Cheryl McMahon | ReservationThank you for all your help
Bobbi Jo Duff | Overall ExperienceThe staff is great !
Asli Mohamed | Overall ExperienceVery nice place to rent from.
Earl Pittman | Overall ExperienceWill use it again
Mark Suckling | Overall Experience