Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great Staff, the lady who rented me the truck was very nice.
Demarcus Brewer
Rating:
1.0
My vehicle wasn’t reserved, I had to take an extra 30 mins to get it sorted while the person helping me also had to wait in a really bad area.
Courtney McGann
Rating:
2.0
Friendly counter person (Tiffany);however, not happy with the rest of my experience. I ordered supplies a month in advance, showed up and they didn't have my utility dolly as expected for move and a 3 hour drive. This is the third time I have ordered things from a U-haul location and showed up and is basically told oh well. I was charged for the dolly and the only way to get it off was to redo the whole order which and Tiffany offered to do but kinda suggested it would take her a long time. To top it off, my gas tank was barely at a 1/4 tank and there was broken glass in the back of the truck. Very unprofessional and not sure I would rent again from U-haul, just worrisome that the basic work is not being done in the front of the store, then is U-haul servicing their trucks and taking care of the maintenance of the trucks? Such a slippery slope when you see a company going down and nothing is being done to improve anything.
Sonya Berry
Rating:
5.0
Appreciate the very helpful and friendly staff. Made a stressful move a little less stressful. Thank you!
Amy Mcgaha
|
Overall Experience
Rating:
5.0
The customer care and service at the 18th street location was perfect.
Roy Amps
Rating:
5.0
Customer did not leave a comment.
Mary Nunn
Rating:
5.0
Truck was easy to get following directions on app drop off super smooth
Ashley Prince
Rating:
5.0
Customer service was excellent!
Brandy Barbary
Rating:
1.0
They reported the uhaul truck we rented stolen when in fact we called everyday and extended the rental but on the last time we extended it nobody notified the location that we extended it so cops came with guns poinred at us and took him to jail so he has a case to fight cause of their mistake. Its the worst compqny cause the wont help you if something happens like this these charges should have been dropped dqys ago so now you will have a lawsuit on your hands so see u in court
Andrew Contreras
Rating:
2.0
Customer did not leave a comment.
Makayla Wolf
|
Overall Experience
Rating:
5.0
I would definitely recommend this place. It’s soo easygoing, the staffs are so nice, didn’t ask too much questions, the prices are fair enough. Would definitely come back here.
delores chiokai
Rating:
5.0
You already improved you are the best U-hual I ever dealt with.
Thanks for you Services
Deborah Sneed
Rating:
5.0
Management was great
richard foster
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Carolyn Anderson
Rating:
5.0
Very well done..
Scott Carlston
Rating:
5.0
Customer did not leave a comment.
JEANINE FORD
Rating:
5.0
Customer did not leave a comment.
Richard Nahas
Rating:
3.0
The app did not work when picking up or returning the truck, I had to use the website on my phone which was smooth or easy
Katherine Stratman
Rating:
3.0
Me getting & returning the truck was easy and simple no problem with that! But the guys that work there are very unprofessional and making sexual comments knowing that customers can hear is ridiculous. It wasn’t toward me that’s why I didn’t say anything but … your at work and customers are in and out of the building just be careful of what it said .
cindy lewis
Rating:
4.0
Customer did not leave a comment.
Jordan Good
Rating:
5.0
Customer did not leave a comment.
Roger Snyder
Rating:
5.0
Customer did not leave a comment.
Corrie Williamson
Rating:
4.0
Able to get storage quickly and conveniently.
Angela Rodriguez
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Darrell savage
|
Overall Experience
Rating:
5.0
The drivers side seat belt light flashed and beeped for about 10 miles. I rechecked the connection then unbuckled and reput it back on but the flashing light & beeping sound continued. Then just stopped as I continued to drive. Just wanted to let u know.
Judith James
Rating:
5.0
Customer did not leave a comment.
Donnetta Smith
Rating:
4.0
Key tag had a bloody band-aid stuck to it. That was pretty gross. Back of the truck had some sand/dirt in it. Didn't matter for me as I wasn't moving anything with fabric, but it would have been bad if I put a mattress or something in there. Other than that, the staff was polite and quick with service. Everything was explained clearly and I was not waiting around for anything.
Doug Cunningham
Rating:
1.0
The contents of my unit were destroyed by something dripping from the above unit. It caused me much anguish and extra work cleaning it off as I am still trying to clean it off. Also after this last snow there was much ice and the main door wasn’t working…impossible to get in and out with a cart.
nancy heller
|
Overall Experience
Rating:
4.0
N/A
Kenneth Tyler
Rating:
5.0
Super easy, quick pickup and fair price.
Stephen Altier
Rating:
5.0
We will always use U-Haul for any moving needs! They made the process very easy and affordable!
Steve Welch
Rating:
5.0
The guys were very helpful and got me right in took care of my vehicle and service needs
Sam Schmid
Rating:
5.0
Customer did not leave a comment.
ERIN FERGUSON
Rating:
5.0
Customer did not leave a comment.
John Mccaslin
Rating:
4.0
Customer did not leave a comment.
John Mccaslin
Rating:
5.0
Customer did not leave a comment.
Gary Dunn
Rating:
5.0
Customer did not leave a comment.
Gary Dunn
Rating:
5.0
Customer did not leave a comment.
Chad Peterson
Rating:
5.0
This was a great experience!! I am not sure there is anything that could have been done to make it better!
DAVID W WILLIAMSON
Rating:
3.0
Radio randomly shut off after any road bump was hit. Very annoying.
Christopher Williams
Rating:
5.0
Not much if anything, had a good experience thanks
Anthony Collins
Rating:
5.0
Absolutely Wonderful
Amanda Landrum
Rating:
5.0
Your team was professional and easy to work with. A pleasure to business at this location!
WILLIAM BERRY
Rating:
5.0
The 6 by 12 enclosed trailer I rented from U haul this last time apparently had no working running lights. This is an issue they need to fix.
vern gerrich
Rating:
1.0
Truck was filthy check engine light was on visors were broken.
Nick Hardy
Rating:
5.0
Customer did not leave a comment.
David Hansen
Rating:
4.0
Customer did not leave a comment.
Tracy Coleman
Rating:
4.0
Clean snow off of trailer. Hard to get motorcycles on if packed with snow
ollie thompson
Rating:
5.0
Customer did not leave a comment.
Brian Johnston
Rating:
5.0
Customer did not leave a comment.
Paul Nelson
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
David Lemanczyk
Rating:
5.0
Checked the truck with no fuss and had us on our way in no time.
Roberta WILLIAMSON
Rating:
5.0
This is an amazing storage facility with great staff. Unfortunately, I never felt safe going to the storage unit alone. There are a lot of homeless people that roamed the area and sometimes inside the storage building.
Hope Thelander
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Joey McClure
Rating:
5.0
Excellent service
Mark Lyman
Rating:
4.0
Suited our needs quite well; Price point acceptable and average the unit size we needed. Access to unit was secure and easy. Staff was always informative, kind and helpful. It was easy to set up the contract, create on-line access and establish auto-payment for our unit. Would definitely utilize this facility again in this part of Omaha for any future storage needs.
sheryl galuppo
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
William Sautter
Rating:
5.0
Customer did not leave a comment.
OSCAR PEREZ
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MONICA RAMIREZ
Rating:
5.0
nothing, my interaction was perfect. Fast, easy and friendly.
Vern Gerrich
Rating:
5.0
People at front desde very nice
Edwin Dubon
Rating:
5.0
I found the availability excellent every time I went and recommend others all the time.
EVON CHERRY
Rating:
5.0
Customer did not leave a comment.
DAVID BUCHANAN
Rating:
5.0
Good communication and customer service
Bonnie Bell
Rating:
5.0
Customer did not leave a comment.
David Kudrna
Rating:
5.0
Customer did not leave a comment.
SHAY WYLEY
Rating:
5.0
Very helpful. Large location with a good variety and availability of trucks and supplies.
Jason Wood
Rating:
4.0
It’s been a while since I drove a U-haul. I was very different. I own a Jeep. I will have to get a van next time.
Lemarcus Ward
Rating:
1.0
Customer did not leave a comment.
TRESSA CAVITTE
Rating:
5.0
Customer did not leave a comment.
Fook sin Wong
Rating:
5.0
Customer did not leave a comment.
Aaron White
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Torye Rankins
Rating:
5.0
Clean the windows and mirrors between rentals. Do a side mirror adjustment for each customer before they leave.
ROBERT RICE
Rating:
4.0
4 stars. Homeless people stay in the way and a roach was in my unit. Only saw one but other than that excellent units. I love how you can reverse the trucks or your vehicle and load or unload your stuff in the garage area. The homeless are always acting like their moving or sorting stuff but they just hang out during bussiness hours.
Jaquez Harlan
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Margaret Gilmore
Rating:
4.0
I had a reservation at Dream Auto, 108th & Blondo in Omaha, for Saturday, 12/2 at 9 a.m.
I arrived on time to find the location closed on Saturdays, with a signage on the door that says, "Saturdays by Appointment Only."
It's 25 degrees outside that morning.
After contacting U-Haul, mobile pickup is not available at that location, & no other trucks in the size I needed are available, but they recommend I pick up a different size on 18th St, 100 blocks from my location, which added considerably to mileage costs.
They put me in a 10' truck with no gas in it just to get me in a truck.
Ask yourself how upset you'd be if you were 7 hours from home & this happened to you. We ran out of daylight before we finished our move, the smaller truck resulting in more trips.
We also returned the truck with half a tank of gas. Not quite sure how that worked out with the billing with respect to having picked it up empty.
Please check my customer history for how many rentals I have with you.
I'm requesting a credit of some kind for the terrible inconvenience.
Thank you.
Alex McHugh
Rating:
5.0
Customer did not leave a comment.
Adam Stotts
Rating:
3.0
Update the card amount pending once receipt comes available so banks can push it through and people don't have to wait on all the updates.
Sarah Plambeck
Rating:
5.0
If you change the reservation location you should provide a discount.
Dirk Konopik
Rating:
4.0
Customer did not leave a comment.
Brooke Kimball
Rating:
5.0
Straightforward and trouble-free van rental.
This location is conveniently located near bus stop.
Christopher Wilmes
Rating:
5.0
Customer did not leave a comment.
Anthony Tobias
Rating:
5.0
Customer did not leave a comment.
Justyn Lara
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
WINONA VILI
Rating:
5.0
Customer did not leave a comment.
Natalie Hawkins
Rating:
4.0
The app is very wonky and slow, that is not the fault of the employees at Uhaul, the employees were amazing. They were friendly and helpful especially given that it was me (a 22 year old female) and my friend (21 year old female) renting for the first time and we were under heavy stress worried about messing up the rental process. The employees ensured everything went as smooth as possible and we would totally do it again!
Monica Huse
Rating:
5.0
Customer service was excellent. Keep up the good work!
Karl Kohrt
Rating:
3.0
The cab smell intensely of cigarette smoke.
Jacob Patterson
Rating:
5.0
These folks were awesome, my only complaint is that U-Haul sent me to this location which is way on the other side of town I was moving to and knew the town/zip code was on the other side of Omaha.
Matthew Teets
Rating:
5.0
Customer did not leave a comment.
Ciara Negron
|
Overall Experience
Rating:
5.0
Location and staff was amazing!
Daniel Padilla
Rating:
5.0
Whoever the employee that completed my transaction was extremely nice and personable. Please pass along my thanks. She was a big help
Jack Seitz
Rating:
2.0
They told the truck had full tank of gas it was on empty. It look like a bag of potato chip was behind the driver seat.i cleaned most of it out of the truck. When I pick up the truck the miles on was 17008 but the rental paper said 16819 that 186 mile I never put on the truck. I was charged that extra miles on my bill. I only put 293 miles total on the truck. They estimated $255 total I was charged $405 and turn the truck in 2 day early. I was over charged big time. I was in a hurry to get to work the morning I turn the truck back in but told the person . What my paper on the mileage said and had a picture on my phone what the actual mile was showing the truck number mileage and truck on empty with one picture. It's Thanksgiving today but Friday morning I will be at the store when they open. Not a happy customer.
tony barajas
Rating:
4.0
Customer did not leave a comment.
Alan Rulla
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Paul Greer
Rating:
5.0
Customer did not leave a comment.
Tillmesha Ball
Rating:
3.0
The hours were a little inconvenient considering my work hours made it almost impossible to stop by the storage, but I was very happy with my purchase otherwise
Justyn Lara
|
First Impressions
Rating:
3.0
Truck was completely on empty
Taylor Miller
Rating:
5.0
That location has a very impressive team.
LOREN KNAUSS
Rating:
5.0
Customer did not leave a comment.
Aaron Heydorn
Rating:
3.0
Staff was very polite and overall very satisfied
jennifer brooks
Rating:
5.0
Regional Office Ubox coordinator needs to ask if you are looking for delivery of a shipped box or if you need an empty box.
Randy Haralson
Rating:
5.0
Customer did not leave a comment.
Josu Amuchastegui
Rating:
4.0
Customer did not leave a comment.
Kristopher Hanson
Rating:
2.0
The bottom of the truck was filled with dust. When I bought the truck back I sat under the tent for 10min and no one came out to assist me or speak to me. When I went in to give the key I was the only one online and one employee was on the phone and the other employee was standing at the computer I stood there for a little while saying hello and the employee at the computer saying just a moment. They charged me for an extra day for being 30min late. Even though I called and tried to extend the truck and was told that I couldn’t extend because it had already been rented. I told the girl that I would be about 30min to an hour returning it and she said she would make a note and it would be fine.
Ebony McMorris
Rating:
5.0
Customer did not leave a comment.
Peter Isaak Olson
Rating:
5.0
Customer did not leave a comment.
Leigh Pakieser
Rating:
4.0
Customer did not leave a comment.
Donnavan Hollandale
Rating:
5.0
At times have a hard time getting someone to answer when calling
lisa vaughn
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
cate bohacek
Rating:
5.0
Your service and especially your manager who did the install is a excellent person to represent your company. Great job was done.
Mike Shields
Rating:
5.0
Customer did not leave a comment.
Gail Bergan
Rating:
5.0
Customer did not leave a comment.
Mark Hamel
Rating:
5.0
Customer did not leave a comment.
Parvez Khan
Rating:
4.0
A lobby with seats to wait.
Esteban Davila
Rating:
3.0
Very over priced !! One trip and returned truck 4 hours before I was supposed to!! And put in $60. For gas and for them it wasn’t enough!! Needle was over half a tank and was still charged extra!! So 1 trip cost me almost $300. And the lady on the phone said I needed like a $49. Deposit!! When I got the truck I had to put down $180. Thad BS!! Won’t be using your services again!!
Rob barton
Rating:
5.0
Customer did not leave a comment.
Daniel Gunn
Rating:
1.0
Billing and payment process are no good.
However, Robert Danner and his team are the best.
Tekwilia Gardner
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Steve Nieto
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Billiejo Highrock
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Pierce Eisenmenger
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Nya Taylor
|
First Impressions
Rating:
5.0
The last few weeks their was a lot of trash and furniture around the storage. That is what you see when you walk in the storage.
deana tiller
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Carmelita Whitney
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Melissa Bradley
|
First Impressions
Rating:
5.0
Worked out great for us. Thanks!
John Fuller
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ted Hardenburgh
|
First Impressions
Rating:
1.0
Filthy. Homeless people living in storage units & brought all that goes with it.
My son saw a man laying on the ground being beaten with a golf club.
Everything they owned was disgustingly dirty.
I was promised an inside climate controlled unit and instead got “whatever was left.
We will NOT be back!
carey romanelli
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Adelaide Saab
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brandon Vasta
|
First Impressions
Rating:
5.0
The Manager was always so helpful🤪
Eugenia Liwanag
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ann Koenig
|
Overall Experience
Rating:
5.0
This is the second time I’ve rented a storage unit at this location. Each time has been a pleasant, positive experience. Facility is secure, clean and well-lit. Staff is knowledgeable, friendly and courteous. Keep up the good work!
Jennifer Kuljam
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Michelle Crisco
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Sheila Salmon
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Michael Gallegos
|
Overall Experience
Rating:
4.0
Our storage was located in the middle of the homeless camp.
So messy and smelly.
Not a fun time trying to load in and then move out.
Kevin Diver
|
Overall Experience
Rating:
1.0
Office staff would not answer the phone and did not return phone calls, including messages left on (Robert Danner) the store manager’s cell phone.
Keith MIspagel
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Chris Hockett
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
mortisha mcneal
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Andra Drennan
|
Overall Experience
Rating:
5.0
🫡🧡💯
Mo Bennett
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Cotonna Nauden
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Patrick Fuhs
|
First Impressions
Rating:
1.0
When I arrived form out of state, the storage facility was too small. I canceled my order on site and here we are 3 months later and I am still getting monthly bills charged to my account - I have made several calls to stop charging me for a facility I never used. I would never recommend.
Maureen Prince
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
rayletta Lowery
|
Overall Experience
Rating:
5.0
The staff was amazing and thank you again
Tia Drinkhouse
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Stephanie Willis-brown
|
First Impressions
Rating:
5.0
Thank you
Lawrence Cribbs
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
MICHAEL LEWIS
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
richard foster
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
CHRISTIAN NWUJU
|
Overall Experience
Rating:
5.0
They have great customer service 18th st
Carollanda Thomas
|
Overall Experience
Rating:
5.0
Robert was so kind and helpful to us! He explained how everything worked and even gave us the lock to our unit at no cost! I would recommend to everyone!
Carmen Nondorf
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Brandelin Smith
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Carmelita Whitney
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
SYDNI POWE
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
SYDNI POWE
|
First Impressions
Rating:
5.0
Robert is the Best! He worked with me the whole way through. Thank you Robert
Sincerely AmberBarry
Amber Barry
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Amos Woods
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lucanica Gore
|
Overall Experience
Rating:
5.0
I wasn’t aware there was a unit across the street from the main building. It would have been nice to know ahead of time.
Kayonia Griffin
|
Online Move In
Rating:
5.0
They have been very helpful to me through the past what couple of years
Darnell Jones
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Todd Graves
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Sandra Garcia
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Bennie Smith
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Dianne Ashford
|
Overall Experience
Rating:
5.0
I was surprised at how simple it was. The person who I got the padlock from was very friendly.
I’m grateful this is here during a life transition.
Thank you!
David Nelson
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Joseph McCoy
|
Overall Experience
Rating:
5.0
Very pleasant staff.
Carlee Long
|
First Impressions
Rating:
5.0
Robert and Kosha provided outstanding service for me and really appreciate everything they did for me! They were both very helpful and went beyond & above for me!
Heather Shotkoski
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Michael Madison
|
First Impressions
Rating:
5.0
I could not shut the g a rage door one night freezing cold and felt like creeper out!
Maria Salcedo
|
Overall Experience
Rating:
5.0
Overall, excellent. I just feel sorry for those homeless people not having anywhere to go but the storage areas, this is sad.
Dobromir Dotov
|
Overall Experience
Rating:
5.0
Just be aware of the homeless population in the area.
darnel melvin
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Dobromir Dotov
|
First Impressions
Rating:
5.0
Robert Danner provides incredible customer service! I always go to this location for everything because of him and his great staff!
JULIE BAKER
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
josh mayfield
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Alex Freed
|
First Impressions
Rating:
5.0
Outstanding customer service.
Michael Fields
|
Online Move In
Rating:
5.0
Staff was great and set a great tone for someone who is new to the city :) 5 stars*
BEN RIOS
|
First Impressions
Rating:
1.0
Customer did not leave a comment.
carolynn miller
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
sean mahoney
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Mark Lund
|
Overall Experience
Rating:
5.0
Only issues were that it is in a sketchy part of town. Always had to watch my back while unloading. The alarm would trigger easily too, even after disarming my unit. Still satisfied because my stuff survived being stored.
Luke Ricci
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jennifer Kuljam
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Randy Fabry
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
blair elgren
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Christine Fong
|
Overall Experience
Rating:
5.0
Thank you, Robert!
Leigh-Ann Iha
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Olivia Kiernan
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MARCO CAMARENA
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Shing Lee
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Oneil Hinds
|
First Impressions
Rating:
1.0
Customer did not leave a comment.
Tim Konesky
|
Overall Experience
Rating:
1.0
The size of the storage was very disappointing and walking up steps to get to the storage my hips are no good and my back
carolynn miller
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
JOHN OBER MILLER
|
Overall Experience
Rating:
5.0
We had great customer service from renting the storage unit to renting a vehicle. Thanks to Robert and his team for all the assistance that they provided. Very flexible and accomodating.
Mark Jenson
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Chance Jackson
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Christine Jefferson
|
Overall Experience
Rating:
5.0
Such a great team working on Sunday evening. Made it so easy.
Joey McClure
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Hannah Buell
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jared Barnes
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
shelia irizarry-alveraz
|
First Impressions
Rating:
5.0
Great staff, thank you for the help and deal!
Kassondra Rhea
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
elizabeth lund
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
NOLAN BALMER
|
Overall Experience
Rating:
5.0
Front desk girl was very sweet!
Patty Duarte
|
First Impressions
Rating:
4.0
The locations was great. The facility was great. The staff were friendly and helpful. We needed at access at off hours so their limited hours were inconvenient.
Sarah Gladson
|
Overall Experience
Rating:
5.0
So happy with Robert & all the staff. They do a great job & are always helpful, friendly & watchful.
I highly recommend UHaul storage & all their services!
CARLA MAAS
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lorie Hill
|
First Impressions
Rating:
5.0
Thank you for making moving things from one town to another very smooth… with a storage site too! Very convenient!
LINDA MEIGS
|
First Impressions
Rating:
5.0
Millard is the best....
Millard Barnes
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ATAYIA MOFFITT
|
First Impressions
Rating:
5.0
I love good customer service!! The entire staff that I met was so friendly and helpful. I have always rented from UHaul whenever I moved to a new location. I would definitely refer UHaul to my friends and family.
Thank you for your Excellent Customer service!!!
Lisa Haynes
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
curtis clark
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Deborah Watkins
|
Overall Experience
Rating:
5.0
Kind and helpful staff.
Ryan McCants
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
TRACY KOSMACEK
|
Overall Experience
Rating:
5.0
Thank the staff for a job well done
mark lyman
|
First Impressions
Rating:
2.0
Customer did not leave a comment.
Zachary Bowie
|
Overall Experience
Rating:
1.0
My receipt says $200, my bank statements states they took over $500. I was told it’s bc I rented via phone and it’s nothing staff can do and manager was out for days working from home. My bank sent an itemized statement via email to said manager and I called, nothing. It’s been over a month. I removed my property and closed my rental storage unit days prior to next payment and will be contacting my lawyer with my receipts.
JOYCE BROWN
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michele Merrill
|
First Impressions
Rating:
3.0
One employee drove a truck to the drop off so fast, he could have killed someone. I was just feet away from where he raced through.
LYDIA A JOHNSON
|
Overall Experience
Rating:
5.0
Edward and Robert were GREAT!
CHRISTOPHER HEUERTZ
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Jillian A Craig
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Nakia Johnson
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sehra Estabrook
|
Overall Experience
Rating:
5.0
The staff was very polite and professional
Sheena Jordan
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Mubarak Mubarak
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
DyNesha Johnson
|
Overall Experience
Rating:
3.0
Access closes too early but given the area of location, I understand why.
Rosalie Mach
|
Overall Experience
Rating:
4.0
Although I had a slight set back with two of the younger staff, after bringing this to the supervisors attention things changed. The supervisor has been very accommodating. I would work and recommend this facility to anyone in need of services.
Thomas Hudson
|
Overall Experience
Rating:
5.0
Awesome service and friendly staff!
Nakia Johnson
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Amber Barry
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ashley Gordon
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Teresa Resendiz garcia
|
First Impressions
Rating:
5.0
Everything was explained and everyone was helpful
CONSTANCE S LARSON
|
Overall Experience
Rating:
5.0
Location was very convenient for me when I needed it. Price was fair and the unit was easily accessible.
Alfredo Jaramillo
|
Overall Experience
Rating:
5.0
Like I said before your people were extremely helpful.
Steven Ahern
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ANDREW OSTERMAN
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ashliegh Morris
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Christine Fong
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tom Marfechuk
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Felisa McGaugh McClain
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Rebekah Vires
|
Overall Experience
Rating:
1.0
Dirty cabin with cockroaches. Manager didn’t have any more trucks and sprayed the cabin with bug spray. Had to drive it for hours smelling the bug spray fumes!
ABRAHAM ROBLES
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Jahnelle Reed
|
Overall Experience
Rating:
5.0
The GM did a great job of taking care of me since Council Bluffs didn’t have my reservation. Awesome people and place thank you!!!!
Steven Ahern
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Philip Spillane
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
kaleialoha cadinha-pua'a
|
Overall Experience
Rating:
4.0
I would have given a 5-star if the we is up to par. I could not pay online. Otherwise it’ was a great experience and would use it again.
Joseph Barrios
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Robb Ekstrum
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JEFFERY HOFFMAN
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kari Machida
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
jennifer tight
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Emmanuel Rayappa
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jamie Haas
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
michele mannella
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ted Hardenburgh
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
tom marfechuk
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Christine Jefferson
|
First Impressions
Rating:
3.0
The staff was great. Love them. Having a lot of issues with storage. It stats access till 10 but came at 7 and 8 pm two different nights unable to get in. Came at 9 am today unable to get in the second door getting error, not in service.
Torye Rankins
|
First Impressions
Rating:
5.0
Loved the calmness of employees. Some U haul I have visited have very rude employees.
elvis ndembe
|
Overall Experience
Rating:
5.0
The manager and staff were helpful and friendly. I liked that they had dollies and carts so a person could get their items easily into the unit.
Veneta Bourn
|
Overall Experience
Rating:
3.0
The hours were very inconvenient
Marcela Morales
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
eric larson
|
Overall Experience
Rating:
5.0
The manager and staff were awesome. Best customer service experience I’ve had in a long time.
Veneta Bourn
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Gretchen Carroll
|
First Impressions
Rating:
5.0
Great place and helpful staff.
Timothy Allen
|
Overall Experience
Rating:
5.0
The General Manager is thee best very knowledgeable of the company and GREAT customer service.
VICKI WHITE TONEY
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
J Patrick Wheeler
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
earnest ruffin
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Michelle Bridges
|
Overall Experience
Rating:
5.0
Staff had the best customer service!!
LESIA LEWIS
|
Overall Experience
Rating:
2.0
There is a lack of safety and protection for customers from people that are loitering outside the facility. While moving in during the middle of the day we were confronted by an individual who made us feel fearful and unsafe. This facility needs to do more to protect customers from harassment while they are on the property accessing their storage units. We will reconsider using this location in the future.
Jacey Greco
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Jahnelle Reed
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Constance Garner
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
kaleialoha cadinha-pua'a
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ted Hardenburgh
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Don Spates
|
Overall Experience
Rating:
4.0
Access hours are a little wonky. But the manager was able to help me get into the building because I was on a time crunch. Very helpful!
Spencer Cutrow
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
MARCO CAMARENA
|
First Impressions
Rating:
4.0
When I checked in, I was told there were no more units of the size I wanted. Obviously this is a pretty upsetting flaw in the online system you use, but the guy working at the des (sorry, I don’t have his name), was super helpful and helped to make sure I could still get a room as I was leaving town immediately and make sure it was still affordable for me.
Rebekah Vires
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
stephany nguyen
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Emmanuel Rayappa
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Joseph Barrios
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
michele mannella
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Sabrina Galindo-Morales
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Philip Spillane
|
First Impressions
Rating:
5.0
Great job!
Timothy Allen
|
First Impressions
Rating:
5.0
Very helpful and friendly staff.
Carissa Bedell
|
First Impressions
Rating:
5.0
The guys were very friendly and helpful!! Great customer service!
Linda Dietz
|
Overall Experience
Rating:
5.0
Had it not been for Tristan, this facility would have received a lower mark. Some substitute employee, from a different facility, gave our RESERVED unit to someone else. It was the last one in the size we needed. Tristan jumped into action finding us two units that met our needs, at a discounted price, gave us a free month of rent, and a free lock for the extra unit. Tristan worked hard to solve this issue. The other regular staff are amazing and are very customer service oriented. I don’t think that employee from “old style U-Haul” works at our location very often. I highly recommend the Downtown Omaha facility.
LYDIA A JOHNSON
|
First Impressions
Rating:
3.0
We were told that we would be able to get 24 hour access and after we moved things into the unit we were informed that 24 hour access doesn't exist.
IAN CHRISTIE
|
Overall Experience
Rating:
5.0
I wish access to storage was a few hours later.
Daresha Merriweather
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Rogan Wells
|
First Impressions
Rating:
5.0
Everyone assisting me with my storage unit was extremely helpful and well informed. 5/5 stars!
Jordon Barzetti
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jamilah Kaweesa
|
Online Move In
Rating:
5.0
The first time was the worst time with your company. I was given a wrong quote for my truck and storage space. Robert Danner was the best in changing the whole bad situation into a better solution. Another employee of his was there worst attitude ever. No one told me about anything the door closing in 2min. He treated me like I was a dummy woman. Over all the GM was outstanding in fixing this issue
VICKI WHITE TONEY
|
First Impressions
Rating:
5.0
Michael Walsh was the best!! When times got hard for me and I couldn’t pay he was my shoulder to lean on and was very lenient when it came to any portal payments. Overall experience was the BEST!
Britney Gordon
|
Overall Experience
Rating:
5.0
Micheal was so helpful! He really went out of his way to make our moving process as easy as possible. Thank you so much!
Kara Switzer
|
Overall Experience
Rating:
5.0
Michael Walsh is the Best Hands Down!!!
Britney Gordon
|
First Impressions
Rating:
5.0
Michael the general manager was always on the ball, and the facilities were clean and well maintained and lit!
Steven F Vansant
|
Overall Experience
Rating:
5.0
The team in the office was fantastic. They helped us a number of times and were acting over and above the call of duty.
Greg Pellegrino
|
Overall Experience
Rating:
5.0
Everyone who works here goes so above and beyond everything that they do. They are a wonderful team who genuinely take the time to understand what youre going through at the moment and help you work through it, because, lets be honest, moving can be such a stressful experience. I would recommend this location for storage to ANY of my friends and would happily use their services again.
Kelsey Philippe
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Paula Romano
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
GABRIELA BERUMEN
|
Overall Experience
Rating:
5.0
I would recommend this storage
Trenda Fernandez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
jennifer henry
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Miranda Prints
|
Overall Experience
Rating:
5.0
Michael the manger is awesome he does his job and does it well he looked over the stuff that means so much to me I would recommend his u-haul facility to anyone I worked with him for over 2 years and never had any issues
Robert Berry
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Joseph Wright
|
Overall Experience
Rating:
4.0
It was hot inside the facility
Dora Aguero
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
sheila brown
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
center pointe
|
First Impressions
Rating:
5.0
Great customer service.My experience was pleasant and they were really courteous.
dorathy SCOTT
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lori Sewill
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
tom marfechuk
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Laticea Sheared
|
First Impressions
Rating:
5.0
Every employee was more then eager to help and did everything in there power to make my experience perfect. Thank you to everyone at the Omaha U-Haul Moving & Storage of North Downtown area.
aaron zenon
|
Overall Experience
Rating:
5.0
Very polite , helpful and make you feel very secure with your house hold staged there.
Darrell Nichols
|
Overall Experience
Rating:
1.0
Got changed for something I didn’t use and then while on the phone with customer service to get the issue fixed the employee said he didn’t have the time to fix my issues
Rondele Kercheval
|
First Impressions
Rating:
5.0
You guys rock thanks for all ypur help. And the guy that set me up was amazing he just read me and knew I was defeated and was an incredible help thanks guys definitely will recommend you guys!
Ashley Moore
|
Overall Experience
Rating:
5.0
This was the best moving experience I've ever had.
Jocelyn Bennett
|
Overall Experience
Rating:
5.0
Michael is very professional, courteous and kind. It was a pleasure working with him as my Creighton daughter studied abroad. Thank you, Michael
kevin o'neill
|
Overall Experience
Rating:
5.0
Very nice facility and helpful staff. Thank you.
Kenneth DeLeary
|
First Impressions
Rating:
5.0
I wish they 24 hours. I work weird hours
Shirley Robb
|
Overall Experience
Rating:
1.0
The employees, managers, and overall customer service of this specific u-haul is absolutely terrible. They lie about your bill and try to scam you out of more money each time they call and harass you
BreJuana Amburn
|
Overall Experience
Rating:
5.0
Prefer 24 hour access. However, the hours did not impact the great experience at this facility.
devon fowler
|
Overall Experience
Rating:
4.0
With the exception of limited hours everything was great
MARcus Robinson
|
Overall Experience
Rating:
5.0
Amazing Staff easy ans fast
Anisa Aden
|
Overall Experience
Rating:
5.0
Great service
ROBERT HILDENSTEIN
|
First Impressions
Rating:
5.0
Everyone was so helpful and friendly was a fantastic experience!!
Brenden Schuler
|
First Impressions
Rating:
5.0
UNMATCHED customer service! A resounding THANKS, to your staff at 17th and Cumings*, Omaha!
Jewel
JEWEL WILLIE
|
Overall Experience
Rating:
4.0
N/A
christina allred
|
Overall Experience
Rating:
5.0
Always received excellent care from the staff here. Great folks, every one of them.
alec kelly
|
Overall Experience
Rating:
5.0
Michael and his staff were absolutely amazing. My situation was a difficult one and they treated me with the utmost respect. Michael went above and beyond. It was greatly appreciated.
sally scott
|
Overall Experience
Rating:
5.0
The representative Michael was friendly and nice customer service skills.
ladanna morrow
|
First Impressions
Rating:
4.0
Liked.
hester Jennings
|
First Impressions
Rating:
4.0
Online billing is unclear. Cannot tell balance due and date due. I checked prior to due date and it stated balance of 0 and next payment due a month in the future, however I was charged a late fee.
Brian Adams
|
Overall Experience
Rating:
5.0
Excellent service
kathy wilcox
|
Overall Experience
Rating:
5.0
Excellent storage facility
susan taylor
|
Overall Experience
Rating:
4.0
Great location easy to get in and out.
LETICIA BANUELOS
|
Overall Experience
Rating:
5.0
People were friendly and helpful. Would recommend using them.
Robert Sherman
|
Overall Experience
Rating:
5.0
Awesome
Albert Hernandez
|
First Impressions
Rating:
2.0
The only thing that was good about the service was when I checked in. He was professional
It’s not a good idea for women to pick up anything at this location because the employees are rude
Delonica Webb
|
Overall Experience
Rating:
5.0
Friendly, efficient staff. Facility was very clean and secure. Will use again when we start remodeling the kitchen.
nathaniel bradburn
|
Overall Experience
Rating:
1.0
Poor customer service skills displayed by multiple employees. I Left there angry.
Uhaul wasnt moving ready. It wasn’t clean
Smelled like an ashtray
had to ask them to clean it out and I had to wait
Delonica Webb
|
First Impressions
Rating:
5.0
love the service like the way they work together as a team and they were very helpful
Lawanda Buck
|
First Impressions
Rating:
5.0
Great experience, Easy access and secure. All the boxes and tape and locks we needed were there and the convenience of being essentially on Creighton’s campus made it so convenient for our family. We
John Wise
|
Overall Experience
Rating:
5.0
I had a good experience and will recommend your company for any hauling or storage needs
taletha reliford
|
First Impressions
Rating:
5.0
This location is very clean and organized, and the manager, Michael is outstanding. His caring attitude and professionalism really helped reduce some of the stress of moving for me, personally.
CHRISTOPHER EWERDT
|
First Impressions
Rating:
5.0
I wish they stay open to at least 10:00 pm .
Kimberly Mack
|
Overall Experience
Rating:
5.0
N/A
jojo layton
|
Overall Experience
Rating:
5.0
Storage made simple. N 18th St Uhaul is the ONLY place to store your stuff. Highly recommended.
matthew culhane
|
Overall Experience
Rating:
5.0
The group of people working at this U-Haul are fantastic
Robert Sherman
|
First Impressions
Rating:
5.0
Very helpful and clean!
kevin o'neill
|
First Impressions
Rating:
5.0
Very helpful employees. Would recommend this Uhaul to other Creighton families
Lisa Tierney
|
First Impressions
Rating:
4.0
Thanks for your help during this flood. I'm very thankful for your help. Sincerely Debbie
Debbie Brown
|
Overall Experience
Rating:
2.0
Lack of communication between whoever sets up reservations by uhauls 1800 number and the store location's operator.
Greg Ryan
|
Overall Experience
Rating:
5.0
Excellent customer service
Kirsten Boland
|
First Impressions
Rating:
5.0
Easy and quick service. Very clean facility.
Nancy Codling
|
First Impressions
Rating:
1.0
6 hour drive, arrive pay final bill and tell staff after load we no longer need unit. Same staff come on p.a. say we have 10 minutes to be out they close early tonight nearly an hour b4 normal bus/hr
Brian Veihl
|
Overall Experience
Rating:
5.0
Customer service was very professional and friendly.
Patricia Shepherd
|
Overall Experience
Rating:
5.0
The man was really helpful. He answered all of my question and helped me find the right storage and other things thanks again
patricia williams
|
First Impressions
Rating:
5.0
Michael & Michael are 2 of the nicest gentlemen I know.
terri osthus
|
Overall Experience
Rating:
5.0
Very clean and helpful staff members
Eric Guevremont
|
Overall Experience
Rating:
5.0
Customer Service there was awesome. Very polite and friendly. I would recommend any and everyone to due business there at this location.
Patricia Shepherd
|
First Impressions
Rating:
5.0
Everyone was so helpful, great experience
CAMILLE AGUILUZ
|
First Impressions
Rating:
5.0
Great friendly staff very helpful and polite
Hashim Cawthon
|
Overall Experience
Rating:
5.0
Great service very polite and helpful.
MAKALA ROSS
|
First Impressions
Rating:
5.0
The store manager,Michael, was great at going above and beyond to help my wife and I. The store on 18th and Izard st in Omaha,Ne has the best employees by professional and customer service hands down.
anthony rodgers
|
Overall Experience
Rating:
5.0
every one was so helpful and so kind to me . it was great
Linda Littrell
|
Reservation
Rating:
5.0
They went all out to help me.
terri osthus
|
Reservation
Rating:
3.0
I emailed multiple times asking questions and never got a response.
Melanie Phelan
|
Overall Experience
Rating:
4.0
Great facility
Anthony Gould
|
Reservation
Rating:
1.0
Never again my asthma took a hit to so many mistakes made. Being fixed supposedly still very upset how messy this all was. I expect apology and a big credit for the hateful mess my health had to endu
Gaillard Johnson
|
Reservation
Rating:
5.0
The facility is handicap friendly. I am limited walking person. Thank you U-Haul fo being there when I needed them. Mike the manager is destined for greater things in the corporate scheme.
RICHARD CHAVEZ
|
Overall Experience
Rating:
5.0
Extra finally and helpful staff
Michele Milford
|
Overall Experience
Rating:
5.0
So much help when I forgot the key to my lock in Colorado and were always helpful and welcoming. I never felt intimidated or nervous to come in and ask for help!
jojo layton
|
Overall Experience
Rating:
5.0
We used this facility for summer storage for a child attending university and it worked perfectly. It was close to campus, secure, the staff was helpful and friendly and the hours were great.
Ted Hardenburgh
|
Overall Experience
Rating:
5.0
Very professional and helpful sfaff!
Nat Hardy
|
Overall Experience
Rating:
5.0
Always clean and friendly
Anita Walsh
|
Overall Experience
Rating:
4.0
Extremely convenient for storage for college students.
gerimi sarmiento
|
Overall Experience
Rating:
5.0
Very helpful
Wallace Fukumae
|
Overall Experience
Rating:
4.0
thanks
David Goldsmith
|
Overall Experience
Rating:
5.0
Move-in was as easy as could be! Plenty of carts provided to help move your stuff, wide aisles & doors for easy access; very clean. Even on a 90+ degree day, the units are quite cool.
Zachary Weisman
|
Reservation
Rating:
3.0
Decent facility besides being hotter inside than outside.
Elaina Williams
|
Overall Experience
Rating:
5.0
facility was great - it was the customer service number they gave me that was very annoying. Been put on hold for 15-20+ minutes without a response and finally gave up.
James Shou
|
Overall Experience
Rating:
5.0
Good business thanks
alberto Alvarez
|
Overall Experience
Rating:
5.0
Wonderful employees, know me by name
Anita Walsh
|
Overall Experience
Rating:
5.0
All good except for the strange people that went inside there unit for 20 or so minutes.
Matt Starr
|
Overall Experience
Rating:
5.0
Friendly staff and very helpful.
MICHAEL BIASTOCK
|
Overall Experience
Rating:
5.0
Everybody was super friendly there and so helpful :)
Anni Fung
|
Overall Experience
Rating:
5.0
Michael was incredible to work with at every turn. He went above and beyond to take care of me and make sure I had everything I needed durning my move!
Madelyn Stroud
|
Overall Experience
Rating:
5.0
Very accommodating
Lokesh Garg
|
Overall Experience
Rating:
5.0
What can I say? There is no Uhaul facility anywhere in the metro area that even comes close to this one in terms of customer service and professionalism. Hats off to Michael and his team.
gary jacobsen
|
Overall Experience
Rating:
5.0
Michael was Great!!!
freank wellenstein
|
Overall Experience
Rating:
5.0
Great storage will be doing it again with them
DESHAUNA STARKS
|
Overall Experience
Rating:
2.0
Place was clean and staff was friendly but billing is absurd! I tried signing up for auto pay and EVERY month I received a late fee and had to call and try to sign up again. I definilty overpaid!!
Kwin Kunkle
|
Overall Experience
Rating:
5.0
It was a great experience working with U-Haul and the great staff. From the manager to the gentleman who helped me find the moving carts, everyone was very nice and helpful. Thank you.