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Robert GarciaCustomer Reviews for U-Haul Moving & Storage of East Paterson
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was no one there knowledgeable on the trailer I was renting. No one was there to help install it on my car. And no one checked it out or did a safety check.
Joshua BaggettI reserved a rental 7 days in advance and when I got to the location I was told they had no truck for me. They sent me to a different location that had a truck. Why take my reservation if you can't provide the truck when I show up?
BRIAN EDWARD GREENJust quick and easy access.
danilda sotoAll good
henry colonThe 24/7 online was a bit confusing not too clear to do Have to be more easy and u am a person who like online things better but need improvement
Carlos CardenasVehicles that are not damaged and better customer service.
Daniel CastellanosGood
Leo LunaPersonnel were courteous and helpful.
Jeffrey AmesExellent
angel hernandezTodo muy bn, lo unico malo es q cuando fui a recojer la persona que me atendio me dijo q serca de donde yo iva no habia location para devolver habiendo una location a 7 minutos entonces eso me lo wncontre mal que manden a uno a 40 millas para uno tener q pagarla asi no
jose eliuNothing, Roberto at the 838 market St in Paterson NJ was incredible and professional installing my new hitch to a new Kia Sportage. Thx
ROBERT HERCKENRAGHExcellent service
CARLOS RIOS PUERTACant contact nobody from specific location regional office kept picking up had to drive th6er for a simple question
Shayna BurnsThe lady working was very helpful and efficient, it was a very positive experience. The only negative was there was a lot of traffic but that was more due to the time of pickup
David AndersonExcellent customer service
subhi SalemStore manager is Doing a great job!
eliseo medranoYour staff is providing a great service .
eliseo medranoJadey [sp?] counter help was especially good at her job. Think brakes need to be checked and maybe add transmission fluid.
CATHERINE SCOTTNothing
Angus BorlandGreat Service!
breilyn rodriguezThe location was great! Unfortunately i set up this rental online and that was the WORST! I had set up to pick up in one location and drop off in a different location but that was not set up. I had to pick up and return to the same location which is not what I wanted. Your internet page for reservation is no good!
Jesus BossioTiene la luz de la bolsa de aire entendida
rafael gomezGood costumer services!
ARLEDYS SANCHEZI am very disappointed. I have returned trailers back on time several times only to be flagged for returning them late. Causing me to lose time on the phone with customer service. At present your company owe me 2 hours...
carl maloneGreat Servie!
breilyn rodriguezKeep doing what you doing.Fine job.
Robert SmithStaff was very professional and answered all of my questions.
ANDREA WILLIAMSThe guy that helped me was so nice and super helpful
tammy lukeExcellente servicio
Janet VelaquezIt’s nothing to improve everything was great
Katie MedlockGood
alexis bretonEquipment is a little bagged up, but still good. Should probably replace strap tiedown rachets, they loosened up and had to be resecured.
Claude MineoI returned trailer same day I picked up and they charged me twice.
Damian RojewskiYou shouldn’t over charge a valued customer the way they did at this location
Allen BrownAs always I was very satisfied and grateful for the equipment and the service by Roberto the store manager.
Carlos VazquezCheck the vehicles for road worthiness.
eileen davisNothing else. All was clear.
juan mendozaCobraron mas dinero del que indicaban por internet
Mariana BeltranThe staff was very helpful and friendly.
Johan IsraelssonTrailer worked flawless. Customer service pleasant. In and out in ten minutes both sides of trip.
John TregidgoMost of the time you are in and out zero issues. The Manager is a very nice guy.
scott fernandezEverything was fine, except that the prices for miles are very high, from 39 dollars that was the rental of the truck it became $214 in mileage charges
Pascual MarranziniEverything was amazing thanks
LUIS JARA PUMAThe Whole process was very easy and Quick, the customer service guy was very kind and prompt to help and explain us all about the rental, highly recommend this place
MARLON BALLESTASMy Storage room in Paterson was just what I needed. Employees are always nice and there for you. if you have a need for storage in Pattison consider market Street well kept
Barbara Conner | Overall ExperienceStorage was a perfect size for temporary, but had to move up to a bigger storage space. Thanks you
Angie Rose | Overall ExperienceService was excellent and fast. Was in and out in 30 mins or less.
Angie Rose | First ImpressionsExcellent job.
mohamed seif | Overall ExperienceThe customer service was above average. David was helpful and he made sure I got the service that was needed. He explained all the details and there was no hidden cost. Thank you David and Asia...
April Green | First ImpressionsI love the services
LETICIA BARBOSA | First ImpressionsGreat Customer Service
stephanie pica | First ImpressionsVery respectful staff and understanding and helpful
cassandra casterllar | Overall ExperienceCustomer service was excellent & everything went smoothly.
amani rosario | First Impressions