Uhaul made this move and storage experience flawless. The staff was really nice
TALONDRA K | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of Springdale
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All good
LEROY R | Overall ExperienceThe young man that I dealt with was awesome !! Helpful and always in a good mood even when his office was full of customers !! The young girl that helped me when I rented the unit was great too ! She told me she was leaving soon to travel so I didn’t get to thank her when I moved out ..
SHERRILL B | Overall ExperienceUnit was difficult to get items in or out base on the set up of or location of the door. Was a pain to get things because door had to be swung open get items and swing door back in a very tight corner.
trina W | Overall ExperienceI will be using your services again. Keep up the good work.
Margaret N | First ImpressionsI think the gas guage float needs to be changed in the truck i rented because i fill it up all the way drove 10 miles and I get a email that it was 3/4 . And I got charged 18 dollers for gas
LUIS BI don't like the paper with the milage don't match with real. I pay 30 dollars additional for miles I don't use. I'm not happy.
Pablo LPerfect!
OSCAR G | Overall ExperienceA perfect truck rental experience. The staff were especially friendly and helpful. Highly recommended.
John SGreat Customer Service 👌
latisha sI have rented from you guys before and I’ve always walked away and not worry about my things being stolen or anything else . The facility is always very clean. The staff is also friendly and helpful. I would highly recommend U-Haul storage and rentals on the trucks.
DEBBIE P | First ImpressionsN/A
JOSH ML
Levon H | Overall ExperienceA site or method that helps customers a link to donate , sell wardrobe boxes and other boxes for reuse
GREGO SClosed out account on Jan 7 and my checking account was attempted to charge on Jan 10. Called facility and was told by an assistant manager that there was nothing they could do to stop this from happening and that I needed to just tell my bank to block transactions. I'm very disappointed that your system is still trying to charge me and your answer to fixing the problem is I need to contact my bank. Why not see why YOUR system is still charging me?. Why am I being made to do YOUR job? I did what I was supposed to do on my end. Staff was very unhelpful and assistant manager told me I can speak to his boss Cody but he is sure that he will tell me the same thing . Unacceptable
kindra c | Overall ExperienceJennifer provided great customer service!! She is an asset to the company. She made the process painless
Cabretta H | First ImpressionsI set up after hours pick up and got to the location and there was a lock on the back of the truck with no key. Had to wait on someone to get there to cut the lock. Also when I finally got the back door open after waiting almost 2 hours the dollys I paid for were not in the truck. Had to return the next morning to pick up the dollies.
Shanavia JThe Gentleman at the desk was professional and friendly!
robert w | Overall ExperienceVery nice .
SERETA T | First ImpressionsJust didn’t know you had to let the staff know you were or have moved stuff out when I was there the last time I didn’t and this time I was being charged and first month was free and my stuff was out before the 5th .
MABLE D | Overall ExperienceNo comments at this time. I will be needing photos and videos of a young man I requested assistance of. His face was shown on many views including at the Airport location. He kept my furniture and refused to answer the phone. I will be needing a little information later.
Nellina L | Overall ExperienceGreat service! Thank You!
Joseph MLock mechanism on storage unit is off track and doesn't lock
Antoni B | First ImpressionsMegan was a good CSR--a keeper. The truck was sub-standard. The cab reeked of cigarette smoke; i had to change clothes after driving. The windows were plated with cigarette smoke residue and hampered visibility. The windshield wipers need replacing. The brakes and transmission need work. The backup lights were too dim to be of use. I got less than 5 MPG, which is horrible mileage for a 1/3 filled truck. The tie-downs were mostly useless because of the metal brackets over the top, which prohibited passing rope or other materials through them. This van is substandard and unsafe--shame on you for having it in your system. Worst of all? I asked for a location 5 miles closer (each way) in order to save time and money. You said you sent notifications of the different location, but they never arrived. I paid for an additional 10 miles I should have avoided. NOT HOLDING MY BREATH WAITING FOR YOUR WRITTEN REPLY.
RANDALL SVery nice truck Nice air conditioning
TONY D | First ImpressionsMy luck was not inside my unit as promised and caused me extra time and money that I did not have.
Amy M | Online Move InI appreciate Uhaul.
Charmaine B | First ImpressionsRenting was easier and quicker than I thought that it would be.The dispatch and drop off location made it super easy.The price was reasonable and the miles were calculated exact.
Tim BAlways exactly what is expected
Paul S | Overall ExperienceThe truck was barely drivable. I was unable to make my planed trip in this vehicle. It is in serious need of an alignment. The cab also smelled like smoke and it was an all around bad experience.
Matthew BThank you all for your kindness
JOHN J | Overall ExperienceMegan was awesome on Saturday 8/12/2023
THERESA M | Overall ExperienceExcellent customer service Daimon d was well act knowledgeable helpful and professional
JEANENE WPlease be sure I am off all of your email, text lists, etc. Thanks
Carole B | Overall ExperienceMake sure Damion is working. He is delightful, professional, knowledgeable and overall an excellent representative for you company.
Thomasine BNever even had a working light in unit
jennifer b | Overall ExperienceThe young man was well mannered and friendly hard to find good help. Please keep them.
JOHN J | First ImpressionsMy initial storage was under a leaking pipe and had water in my storage. And I received a text that said I had my lock in there and I didn't. So the next day I went to the front office and the gentleman there switched me to another storage and I received my lock while I was in there with no problem.
Monique H | Online Move Ingreat customer service
David R | First ImpressionsI believe the young man who helped me is called Damon? He was so kind, helpful, and professional. I was in and out in a flash.
JENNIFER I | First ImpressionsJust as always and as expected. This is why I continue to use U-Haul. Very good communication and they do exactly what they say. Great!
Paul S | First ImpressionsFast and friendly assistance from Bryan. Thanks.
Jose ANothing
elarus mI was not satisfied with the price hike so many different times that's exactly why I moved out
Exiomara G | Overall Experienceplease make sure that all items are actually available and put into the uHaul before giving it to the customer This is the second time I've rented a uHaul and a Dolly only to not receive the dolly both times so money was wasted
ALLISON CThe Young Man that works at this facility, shows Outstanding Customer Service skills, he was friendly and provided excellent help. He is truly an excellent employee to represent your company.
charles c | Overall ExperienceInclude the dolly with truck the truck sounded like it needed maintenance it was pulling slow but we made it
ZANNIE HDaimon was above excellent!! Very knowledgeable, helpful and patient with us!!! Great customer service!!
jack cI moved into a senior apartment and then moved my belongings into there.
ethel k | Overall ExperienceVery good customer service.
HETTIE V | Overall ExperienceContinue providing great service 👏 👍 👌
janice RYou have to slam the door dor it to close. Otherwise it says the door is open.
LATRINA MThe only problem I had was poor communication with the young man who set me up on 2/9/23 for the U-Haul on 2/10/23. He never told me I needed to go to another location to pick up the truck. That was very poor having me to drive to one place wait 20 minutes to be told I need to pick up some where else. When I got to the 2nd location, the young man who waited on me was so professional and very nice very courtesy. He made my day good and I felt better about all the miscommunication between the first guy at the other U-Haul business that's something that your company needs to train your people to let them know that you will not come back to this location to pick up you will be going to another location to keep someone from traveling out of their way but to sum it all up it was a very well experience because that young man that I went to the location to get the U-Haul was very very kind.
caprina bVery pleased with service
Lakeitha Y | Overall ExperienceI was Kicked out by the manager the guy 1st time seeing me there and said I had to leave I work two jobs I have a place to lay my head but this guys comment was that I was living there this place sucks as well as the manager
javan m | Overall ExperienceThe young black guy was always helpful very friendly and respectful I would recommend this property to anyone
arkika w | Overall ExperienceVery friendly, helpful staff but unit had a leak in the roof that resulted in water damage to many items
Dusty S | Overall ExperienceThis Uhaul location was AMAZING & ABOVE, STAFF & ALL! The only issue was when I had to put my code in at the gate I had to get out of my car even some times in the rain being that I didn't want to pay extra for the remote access gate key. I would recommend this location to relocate the gate code post so No one has to get out of their vehicle. Beside that my experience was superb! Thanks UHAUL!
Shirome C | Overall ExperienceI accidentally locked the keys in the truck and was given conflicting information on how to handle it
valerie wIt was fine just hate I lost all my stuff after all those years.
Ada L | Overall ExperienceVery well maintained
Selener T | Overall ExperienceThis is a good company to use the rates are reasonable I will always use this company and will recommend it to anyone that need a storage or U-Haul truck thanks for being so nice and kind to me I appreciate you
CONSTANCE M | First ImpressionsI always have excellent service with Uhaul in location stores and customer representatives on the phone! It's great to know I can call a company for a rental and not have to worry about any issues or problems to get something!
Amanda RMy experience was smooth & very professional. I was in a hurry to move items temporarily while changes to my house were being made & all items removed from the floors, including closet floors. Uhaul was perfect. There is no lighting inside the individual spaces so one depends on bright hall lighting (good enough for me).
Barbara A | Overall ExperienceEverything was great, I picked truck at 6am , it was dark, had a little trouble seeing letters on lock, but I will definitely recommend …
Marvin TWould have stayed storing my things there. The unit cost increased and I found another storage place for same money, bigger unit and climate control. Then Having things damaged from another customer hitting my unit with their vehicle was the end of interest to stay there.. I know it was an accident but very unhappy having damage to a couple things that are not replacible but hope I can find someone to repair. Mr.Cody Hill was on top of it and had unit door fixed quickly no complaint there.
Gregory M | Overall ExperienceN/A
sabrina d | Overall ExperienceEmployee was knowledgeable and very efficient. He was busy with 2 other people. But I waited only a few minutes.
EDNA C | Overall ExperienceExceptional customer service experience, as I was treated with respect, kindness and understanding of my needs interms of storage space and moving supplies.
Peggy H | First ImpressionsDamon and Andrew have been extremely helpful!
REBECCA M | First ImpressionsContinue the good service
Leophus l | First ImpressionsNo parking area, hard to navigate to location off Airport Blvd.
Martha BI just wish there was lighting in the unit. Lighting from the hallway is not sufficient even with the door open enough to read the writing on my boxes. I’m certain it’s a fire safety issue, but with todays technology, one would think it’s possible. Other than that, I have NO complaints!
Barbara A | First ImpressionsDifficult to get into and out of the place with a large UHaul
Marian DWhen pickng up the equipment the gentleman helping was awesome and very helpful but the boy that was on when returning the uhaul definitely shiould not be working in customer service 1) i was trying to call to let them know i was on my way but still had a few item in the truck that did not fit in my other unit and did they pissibly have a small unit i could rent. After 30 min of calling and him picking up and putting on hold finally spoke with him when i was 5 mins from the store and was told yes they have a small unit but they are closing in 5 mins and i could leave the uhaul and they would dispose of my items. I literally pulled in at 4 pm and tried to go in not only was the door lock he got in his car and drove off smiling at me. We can all follow are schedule and turn customers away or we can all do exactly what we was trained to to do but the best customer service is when an employee goes beyond what has to be dobe and schedule to assist customer and this boy failed. But if we based this review on the first gentelman who was there when i picked up it would have been perfect!! theirs always one person That ruins it for everyon
Lesley LNice everything very nice and professional. Great help at front desk with Andrew
shannon i | First ImpressionsLeft message for store to give me a call and never received it. Next day Store opened at 9am but personnel there unable to help until another person arrives at 930. 930 turned into 1030 while at least 6 people are waiting at connected location for this person. The original person who said he couldn’t he is the same person who eventually helps. Needless to say this is a complete waste of 1.5 hours of my day just waiting on personnel after a 3.5 hour drive.
SeCora WI am always pleased with the service I received when I use this facility.
annette g | Overall ExperienceThe place I unloaded my UHaul and turned it in was extremely nice and kind and I enjoyed his service. I would recommend this place to anyone that needs you. Thank you very much!
tammy h | First ImpressionsI have had a unit at this U-haul location for almost a decade. All of my experience with the staff and location are excellent. I still have another unit at this location that I continue to look forward using.
SAM R | Overall Experiencei didn't like the fact that the prices kept increasing
Luis M | Overall ExperienceThe guy at the mobile airport Blvd drop off location has the best customer service I have seen in a while I think his name was Damien but he was great
CORY M | First ImpressionsThe two guys in the shop were amazing. You can improve by giving those boys a raise they keep that place afloat.
anthoy pUpon return, the young lady was rude then she called me and hung up in my face because I was late returning the truck. The location closes at 5:30, I got there at 5:21 she had her bags at the door, office was locked and she asked me thru the door to put the key in the after hours slot on the door. Very unprofessional and rude and I will never rent or recommend this location to anyone!!
Rebecca SStaff very helpful and friendly.
Sophia L | Overall ExperienceThe Mileage was incorrectly assigned. Got an error trying to correct it. Showed the Rep the correct reading. Waiting on a refund. Make sure to take a picture of the odometer just in case. Overall service was good.
Marvaleen GThe guy at the front desk was very friendly and helpful when checking in !!
KLYNN P | Overall ExperiencePicked up Uhaul and expressed my concerns about the vehicle durability and noises heard while driving and employees neglected the problems mentioned to them.
Frederick JThe purpose of the 24/7 truck option is for convenience at the pick up and drop off times. However, if it’s always down due to technical difficulties it’s more of a nuisance than a help.
Nicole TTruck leaked on the inside ruining some of the boxes of books we were carrying. This truck does not need to go back out until the entire back section is sealed.
Ronald MThey were a big help. Everything went smooth. I’d recommend U-Haul to anyone.
david PIt's a storage unit place. Not really much space to park a 26ft U-Haul but managed.
David TThe driver door didn’t want to close, the check engine light was on, the truck didn’t have a ramp, no inspection or details given on pickup, wasn’t notified that it didn’t have a ramps either.
Antiana SRent was expensive!
peggy p | Overall ExperienceAndrew was very helpful and friendly. All of my questions were answered. Everything went smoothly and was great.
niegel c | First ImpressionsStop going up on the price of rent !
peggy pThe gentleman at the counter Damon he was very helpful and knowledgeable about the storage units
KIRTISTIA K | First ImpressionsVery friendly and thanks to everything.
loukisha s | Overall Experiencecourteous and helpful
Sam M | First ImpressionsI really like this store. The associates behind the desk are really nice and easy to work with. I call on this location every time I need a truck. We have also utilized the storage units several different times.
KELLY THope i dont have to use youguys again an that your all blessed
Lataya H | Overall ExperienceThe roach spray was very strong and in you storage items. I was not pleased with that....
michelle j | Overall ExperienceThe staff was always courteous and helpful .
CHININA F | Overall ExperienceGreat service thank you!!
ARCHIE SThe storage I rented was misleading on the size that it would hold 1-2 bedroom it's actually like a studio apartment and it was to small
JACQUITTA P | Overall ExperienceI would just like to say thank you for all of the assistance that I received from your team. The young man who checked me in was very knowledgeable, friendly and was able to make sure that I had everything I needed for my unit. I was back-and-forth several times to the unit and every time I saw him he had a smile for me and always made me feel safe and welcome. Keep up the good work over there and I will definitely be recommending you to my friends and family. With Mobile in the condition it’s in right now Safety is high on the priority list. Your location and staff made my family and I feel secure while using the unit. Thank you for all you do keep up the good work!
Stephanie D | Overall ExperienceWhen I made my reservation, I was told I could pick up the truck an hour before the store opened by using the 24/7 Truck Share check in on my smartphone. When I arrived at the store at 9:15 am, the app told me my order was switched to in person pickup. So I had to wait for 45 minutes for the store to open. Then had to wait another 20 minutes while the truck was checked in and cleaned before I could take it. This fiasco caused my movers to have to wait around for me for an hour 15 minutes.
JEFFREY CThe only difficulty I had was locating a cart during the move in/move out process.
Timothy J | Overall ExperienceThe initial location I reserved, did not have any employees there and the did not return my call after initial contact. I had to wait 15 minutes at the next location for the employee to finish using the bathroom. The vehicle was very jerky and the check engine light came on right after I picked the vehicle up. Call in customer service was excellent, but I would have hated to be on a deadline.
STARISK WHave a sign on the door telling us where to park. Other than that, the guy who helped me was fantastic.
Deirdre SNo parking lot at all
Kurt HEthan made the process so easy. He was very professional and so friendly. I will definitely be using this location again
SHATAY AThe only complaint I have is that I moved into the unit Nov 1, and out on the 13th. I paid for a month in advance. I was told at checkout, that they do not refund partial payments. I was due over $120. There is no way I am paying for something I'm not getting full use of.. Especially in todays economy. I am not even sure this is legal, and will pursue further if I dont get my money back. I need my money back, asap. I reported this to the Asst.GM and he will get with GM and he is supposed to get with me on Monday.
KATHRYN C | Overall ExperienceThis was not the location I had reserved or the truck I had reserved. The staff was very nice and made up for the issue
WAYNE BThe guy that waited on me is very nice
SHEILA W | First ImpressionsMy only note is that i could not find any carts to help move my boxes.
Timothy J | First ImpressionsKeep up the great work.. and excellent customer service 👌
TERRY TOne of the best storages . Great prices, and helpful service!!
jasmine r | Overall ExperienceChristopher was very helpful
Kenneth S | First ImpressionsThe facility seem to have a hard thin keeping employees, I recommend purchasing a gate remote to access the facility at your convenience
ELIZABETH C | Overall ExperienceI had a fast a friendly check out and my move in was a breeze. Thanks for making my experience so easy.
Libeada m | First ImpressionsExcellent customer service.
HETTIE V | First ImpressionsBuilding is kept clean and secure , outstanding customer service.
alex a | First ImpressionsThank you for your service.
Alvin M | Overall ExperienceGreat customer service.
rhonda g | Overall ExperienceAlana and her husband were very knowledgeable and very friendly. The young man who took care of me on the 13th was very respectful and also knowledgeable. I will definitely use this facility again. I give them a 10 out of 10.
Annette G | Overall ExperienceThe staff was great and I left completely satisfied with my new storage unit. The only thing that was a cause for concern, is due to being active duty military, I was asked for my commanding officer’s name and phone number. I was told that this was company policy in the case a service-member is deployed or any situation that would warrant contacting military officials. The reason that this is an issue is because a service-member’s commanding officer (CO) changes quite frequently. It’s a temporary billet assignment not one permanent person. A better point of contact could possibly be the manpower headquarters element for the particular branch of service. The service-member should be able to generate that information. Just an aspect to consider regarding service-members.
jeff a | First ImpressionsMs. Bridgette was really helpful and I’d recommend her to anybody
Meah S | Overall ExperienceThe staff was very friendly and kind and knowledgeable about all my needs I surely appreciate them. Thanks M York
melinda y | Overall ExperienceUnit I rented was taken. And wasn’t what I expected.
YEKATERINA T | Online Move InGreat place
Montrez P | Overall ExperienceThe Staff is Awesome,Polite and helpful! Thank You for everything!
Joe M | Overall ExperienceThank you so much Alana😀
Lewis W | First ImpressionsThis is an excellent storage facility it is always clean and very well maintained. I rented a storage unit from them for over two years. The Robertson’s (the purveyor’s for U-haul) are so nice, helpful, caring and make the over all experience a 11 out of 10. If you have an opportunity or need to rent a storage unit...MAKE SURE YOU CHOOSE THIS LOCATION!! You won’t be sorry.
Jon F | Overall ExperienceOverall, a great experience. I was sorry to leave and would have stayed if the site were closer to our new residence. Management could even have been nicer or more cooperative.
Barbara S | Overall ExperienceThey are great just wish they stayed open later
DANIEL B | First ImpressionsAlana and her team were amazing and always very friendly! I would highly recommend this location!
Douglas C | Overall ExperienceEverything is great! I recommend this location for storage to everyone! Friendly and lovable staff!
KENTON W | First ImpressionsVery friendly staff. Convenient location.
herbert f | First ImpressionsAlways so nice and accommodating
CHRISTI S | First ImpressionsGreat experience. Had to keep our furniture in storage until we signed for our house. Nice, clean, and convenient.
Nancy D | Overall ExperienceOwners and staff were so very nice and helpful. Highly recommend
stephani l | Overall Experience👍🏼
andrew k | Overall ExperienceVery nice and helpful they all needed raises!!!
Brian s | Overall ExperienceManager and all employees very nice and helpful. If I ever need storage again will definitely be back.
JAMES B | Overall ExperienceThe lady who works the counter is so sweet very helpful as always my daughter had a storage space here she is just as sweet as ever
desiree d | Overall ExperienceEveryone was so helpful when I checked out. I walked back to the unit and a nice man gave me a ride back to the front in his cart...also, I left my Iphone at the desk and once discovered, drove back and the very pleasant young man at the desk walked out with a smile and handed it to me. Great people!
Judi D | Overall ExperienceEveryone was awesome and helpful.
John R | First ImpressionsThe couple running the Uhaul Storage were so incredibly nice and helped me with any issues I had! Such kind people, highly recommend.
sandra s | Overall ExperienceClean area Helpful and respectful employees
diane b | Overall ExperiencePeople in charge are amazingly great, best experienced ever.
alejandra a | First ImpressionsAlana was really helpful and very easy to work with. Highly recommend.
Jessica O | Overall Experienceeveryone was always so nice and the place is very clean and secure
Rick S | Overall ExperienceHard to call in
JAMES H | Overall ExperienceThe Robertsons were very polite and professional. I found them to be the most positive part of the experience of storage unit rental.
Kevin M | Overall ExperienceThey treated my like family,,,,, Much Love & Respect
David D | Overall ExperienceAlana and her team have always gone and beyond each time I visited the faculty. I would definitely rent again.
Kalandra H | Overall ExperienceThe staff at this location go above and beyond to satisfy their customers. They work together as a team to effectively complete all forms of business. I would always choose this location to do handle my uhaul and storage needs. Thank you so much much for your kindness and courtesy.
Kimberly H | First ImpressionsAlana & her husband are the best representative for U-haul. Their personality is phenomenal . They are very caring people they make you feel like home away from home. Thanks for there hard work in keeping me happy and my property secure.
Sonya M | Overall ExperienceThe staff you have running the facility were great. Best in years.
John G | Overall ExperienceAbsolutely love this place!! Staff was always SUPEE FRIENDLY & helpful! If I ever need storage space again this will be my go to place!
zaria K | Overall ExperienceThank you so much for your professionalism and courtesy.
lewis w | First ImpressionsNever had a problem in almost 27 years of using the storage facility. Great place and great people to work with.
JOSEPH P | Overall Experiencefriendly staff and easy to work with
Rick S | First ImpressionsEach location I visited the staff was very friendly and helpful. Even, during these difficult times its really nice to see people smile and I must say the location on the service road GREAT GREAT customer service.
Sandra R | First ImpressionsGreat staff, helpfull and resourcefull
William C | First ImpressionsAlaina and the whole team are so helpful, kind, accommodating, professional, and easy to work with! We will always use this U-haul location for van rental and storage needs.
Alysia C | Overall ExperienceI didn’t like that I couldn’t bring my own lock and had to purchase one regardless. Everything else was great.
Brandon T | First ImpressionsThe owners of this property are very competent and professional. It was a smooth transition. Thank you.
Kevin M | First ImpressionsAlana and Austin were extremely polite and helpful during my move in process. They are an exceptional example of good customer service.
Michael P | First ImpressionsThe gentleman explained everything in detail
Mike D | First ImpressionsStaff WAS always friendly and very helpful
Yvette W | Overall ExperienceEverything was exactly as advertised. Friendly helpful staff. Have only had a unit a week or so.
Brenda W | First ImpressionsLove each and everyone of the staff it was a great experience and with me and my family relocating to George there were very healthfull.
LAKUELDRA E | Overall ExperienceTHIS HAS BEEN A WONDERFUL EXPERIENCE, THANK YOU U-HAUL! ALANA AND AUSTIN ROBERTSON PROVIDED THE HIGHEST LEVEL OF SERVICE. THEY ARE FRIENDLY, PROFESSIONAL AND KNOWLEDGEABLE. MERRY CHRISTMAS! SUSAN
Susan J | Overall ExperienceVery professional, organized and friendly. Would recommend them to anyone I know needed storage or moving needs.
Virginia J | Overall ExperienceThank you for such a smooth experience.
mary c | Overall ExperienceOwners are awesome..best u haul facility I've ever used
ATTILA V | Overall ExperienceAlways great staff. Always clean. Always felt safe. No issues at all.
Planned P | Overall ExperienceU should pro rate storage so patrons do t have to pay a whole month if they only need the u it 1 day out the month if taking stuff out
Larry b | Overall ExperienceN/a
tamichael l | First ImpressionsReally try to accommodate customers. Know their business.
Duane L | First ImpressionsSweetest people I ever met.
LAKUELDRA E | First ImpressionsThe office staff was extremely helpful and I would recommend this location!!
STELLA J | Overall ExperienceThey were always great and polite.
aundrae G | Overall ExperienceMr. & Mrs. Robertson are very professional, have very kind personalities, and just excellent business manners etiquettes.
wanda w | Overall ExperienceVery accommodating!
Kara R | Overall Experiencethe experience was great
Japonica B | First ImpressionsGate Job
ROBERT K | Overall ExperienceExcellent facility I’ll be using them in future
Knikita M | Overall ExperienceAustin and Alayna who manage this store could not have been more polite, helpful and professional! This was a great experience for us after a long move from New England. We highly recommend them!
alexandra r | Overall ExperienceThe experience was excellent and the staff was terrific
Tracy p | Overall ExperienceEverything was above and beyond professional.
Phyllis C | First ImpressionsWas very impressed with Alana ..very helpful and a happy person
Pat D | First ImpressionsFriendly and courteous customer service thank you
Kimberly H | First ImpressionsAlways clean and secure. Staff always courteous and helpful. Would use this facility again!
Allen W | Overall ExperienceOwned by a young family who lived on site which made it extra conviniéndole if you ever had to get into the facility before opening or after closing. Very friendly and professional.
Juan A | Overall ExperienceThe team at the location where I rented my truck were awesome! I haul is.blessed to have a team like they are! Would definitely rent from that location again.
Tracy p | First ImpressionsWe are leaving because we built our own storage. Thank you
BURTON P | Overall ExperienceStaff is very pleasant, accommodating and helpful.
PHILIP T | First ImpressionsThey are the best. Love that couple. So helpful and hardworking. You are lucky to have them. ❤️⭐️⭐️⭐️⭐️⭐️⭐️🌟
Eileen O | First ImpressionsSuper friendly.
Jared J | First ImpressionsAnswer all questions immediately
Yvette W | First ImpressionsAwesome storage facility!!!
ANGELA S | Overall ExperienceI am leaving comments for the CURRENT staff at the facility. The prior staff told me I could leave a ladder that would not fit on the 2nd floor in their unit, and they took it when they left.
William D | Overall ExperienceVery pleasant, knowledgeable salesperson. He was patient even after solidifying my sale and having to cancel it. Thank you. I will always use UHaul at Springdale on Airport Blvd. Mobile.
Angela B | First ImpressionsService and team was awesome and family environment
Nylisha H | Overall ExperienceI would definitely recommend UHaul to anyone looking for safe storage.
victoria s | Overall ExperienceStaff very friendly and helpful!
SHERRY H | Overall ExperienceI am very confident that my belongs are in a very safe and secure U-haul Company Storage Unit location in Mobile, Alabam with very Professional Management living on site location..
wanda w | First ImpressionsVery curtious, knowledgeable, clean and willing to help in any way possible. I feel the staff went out of their way to assist me in my needs! HIGHLY RECOMMENDED LOCATION!!! A++ rating if available!!!!
MICHAEL H | Overall ExperienceIt was a very nice experience. We moved our office files in in the rain and they were completely helpful. Very nice owner and staff!!
Bay C | First ImpressionsVery satisfied with everything
Deshondra K | Overall ExperienceNa
terry r | Overall Experiencel
Raymond M | Overall ExperienceThe staff was very professional .
Sandra A | ReservationVery helpful and friendly
tonya l | Overall ExperienceThis is the secon storage and neither one had a light in it and very inconvenient for me. Advised the office several times.
carrie r | Overall ExperienceAlana and family are friendly, enthusiastic and helpful. I never had problems but the ceiling in my unit needed some work. Expanded gate hours extremely convenient.
Dianne M | Overall ExperienceAlana and Austin were always very helpful. Of all the different managers, they seemed to be the most helpful. You would actually see them around the facility checking on the units.
Karen L | Overall ExperienceClean, well managed & maintained facility. Friendly & helpful staff.
SHERRYL R | Overall ExperienceCustomer service was outstanding!
calvin r | Overall ExperienceFitted our needs perfectly
ANDREW H | Overall ExperienceI rented for 3 years with no problem. The storage is in a great location and it's well maintained. Highly recommend Anthony
ANTHONY F | Overall ExperienceThe manager and the staff were really friendly and great professional l will definitely use the u- haul again, great and Awesome people
Victor P | Overall ExperienceStaff very friendly and helpful
Jeneane B | Overall ExperienceExcellent service.. I could not ask for any more. Thanks.
David C | Overall Experiencethank you
ELIZEBETH W | Overall ExperienceClean ,safe and friendly and helpful staff.Thank you!👍⭐⭐⭐⭐⭐
audrey s | Overall ExperienceNone.
Adrian R | Overall ExperienceThank you for all your help
kenyatta c | Overall ExperienceThe late fee charges is ridiculous .The facility closes a little bit too early,and opens too late especially on weekends.
ALPHONSIUS C | Overall ExperienceThey were pass helpful, Very respectful, and they stayed til job was to our satisfaction. Something None of the other three helpers did on our long move from nevada, BJ called us back to Thank us. Wow
LINDA G | Overall ExperienceExcellent customer service - always available, friendly, professional, and ready to answer questions. The lot was always neat and everything in place. Shelves well stocked.
carolyn S | Overall Experience