General Manager Steven is awesome and proficient. Very helpful and knowledgeable in process of securing units.
Norma Andrews | First ImpressionsCustomer Reviews for U-Haul at 8 Mile
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thanks for providing excellent customer service communications for the status of this account. The reason for the storage is that I didn't want to tow my brothers belongings on the street at the time....however it was still their responsibility to make arrangements to pay for the accommodation of services your company provides. Thank you for your services.
litina skinner | Overall ExperienceThank you
samome stewart | Overall ExperienceThe staff was amazing keep up the good work and thank y’all again
Jaunita Rice | First ImpressionsSteve and the staff are amazing! Anytime I called they were friendly and ready to assist with all my thousands of questions! This is the BEST Uhaul store I’ve visited thus far!!
Robin Hopson | Overall ExperienceVery helpful and professional.
LAVERNE WILLIAMS | Online Move InI had a Great Experience with U-Haul Storage it was always clean the rest rooms were clean and the employees were helpful and friendly.
Aliciacherese Todd-Evans | Overall ExperienceOverall the 8 mile location (btw Sfld & Even Rds) was ok. I didn't like that I wasn't notified about the last monthly cost increase. It's not up to the customer to ask if there's another increase looming or be shocked by the new amount that's suddenly owed. There was nothing new to justify two increases in two years for a storage unit. I saw evidence of rodent activity in my unit however nothing appeared to have gotten into my furniture or clothing. The hallway floors, bathroom, etc was typically clean. It would be a nice idea to clear the icey snow out of the driveway to allow customers easier departure in the already narrow driveway. Employees truly should move out of the way around the storage units while cleaning the U-haul trucks. I've waited about three different times for employees to move because they blocked the exit while they cleaned the trucks and even while one talked on the phone
katana raymond | Overall ExperienceI had a great experience the only thing I would change is the entry keypad are too far away or not level 🎚️ enough or stick out far enough. I have to literally get out my car in order to reach it and swipe my card which is inconvenient and annoying.
Tamika Jackson | First ImpressionsThey gave me a storage that was already used I paid people to help me move and couldn’t even move anything in smh they inconveniences me a lot and I wasted money I didn’t have..I have to pay for extra miles on the Uhaul because I couldn’t move anything in..
Trinae Collins | First ImpressionsI really appreciate the team here at the 8 mile location. They were really helpful by providing solutions and reassuring me.
Shde Gentry | Overall ExperienceI could find the unit and when I found the office I found out the unit was too small I had to find other one and was late turning in my truck so I got charged for other day still waiting on my refund
Tashawna Rushin | Overall ExperienceThe staff Lashaun has the worst customer service I have ever experienced. She looks down on customers and several times she has spoken to me horribly as well I have witnessed her on multiple occasions do the same to other customers. Almost every time I have been in there she is getting into with a customer. She had her son working there and was talking to him in front of customers so bad he walked out. I reported this to management as well as corporate multiple times and nothing has been done. I was forced to deal with her and pay my money as a customer to be treated like crap. She is allowed to have an "emotional support dog " in the lobby whom runs up on you. There is zero professionalism and she acts like you are bothering her with any questions. My storage unit was broken into and it was infested with mice! They were literally running out mid day while I was moving my belongings out. I will NEVER step foot in this place again and will be posting this same review on every platform I can.
Kristian Whidby | Overall ExperienceI am writing to express my disappointment and frustration with the poor service I received during my recent interaction with your company. Although the representative I dealt with was courteous and helpful, the overall experience left much to be desired. I had made a one-way reservation for a truck rental across town, expecting a hassle-free process. However, upon my arrival at the designated pickup location, I was informed that the truck was not available. This unexpected inconvenience resulted in a significant delay and wasted time on my part. After waiting around for a reasonable period, the company offered an alternative solution by booking another reservation for me at a storage facility located more than 20 miles away. The reason given for this change was to qualify for a special rate. This decision not only inconvenienced me further but also added unnecessary mileage and fuel expenses to my already tight budget. As a first-time customer, this experience has left a negative impression on me about your company's ability to fulfill its commitments. Furthermore, the additional costs incurred due to the delay in reaching my destination at the specified time further contributed to my dissatisfaction. I believe that as a customer, it is essential to receive reliable and efficient service. Unfortunately, this was not the case in my interaction with your company. I expected a seamless and stress-free experience, and instead, I encountered various challenges that have impacted my overall perception of your organization. In light of the circumstances, I kindly request that you address my concerns and provide a suitable resolution to rectify the inconvenience caused. This may include compensating for the additional expenses incurred, offering a discount or voucher for a future reservation, or any other appropriate action you deem necessary. I sincerely hope that you will take my feedback into consideration and take the necessary steps to enhance your service quality. I believe in constructive criticism, and I genuinely hope that by sharing my experience, improvements can be made to prevent other customers from facing similar issues in the future. Thank you for your attention to this matter. I anticipate a prompt and satisfactory resolution to my complaint. Please feel free to contact me at the provided contact information should you require any further details.
Courtney Cable | First ImpressionsUhaul should push out 24 hour access to customers units.
dshonda atkins | Overall ExperienceI would recommend uhaul on west 8mile had my stuff in storage for a while excellent service 👍 👌
RANDY fields | Overall ExperienceI would give a five star but the gate was broken. I know that’s not the employees fault though. They were very kind all of them. Very helpful too!
Shardae Scott | Overall ExperienceThe lady that was in shift was rude and not very helpful. She was rude the first time I came I thought she was having a bad day. Same attitude a few weeks later.
Keith Grizzard | First ImpressionsThe staff was great and storage was clean smelled good. I would use this facility again
kayla rias | Overall ExperienceThe Manager Steve was always friendly, polite and helpful! His Customers concerns is excellent!
dorothy harris | Overall ExperienceAmazing staff Especially Mr Miller He was very courteous Very patient Very wise A real gentleman thank you Mr Miller
osama jaward | First ImpressionsI paid for my unit and they have it away to somebody else. Service sucks manager unorganized poor
Lacresha Griffith | Overall ExperienceThe young lady that helped me was amazing and the gentleman that hooked my trailer up was also amazing... I had a couple of issues and they went out their way to help me . This was the best customer service I ever had. I recommend everyone use this uhaul place.
Lakiesha Fleming | Overall ExperienceGreat place
robert geister | Overall ExperienceThanks for the service.
Joann Childs | Overall ExperienceGreat place
robert geister | Overall ExperienceThe best
Robert Prince | First ImpressionsI did not have any problems access the facility. If there was a problem with my card key the staff was quick to resolve the problem with efficiency, professionalism and excellent customer service. The staff at this facility is outstanding, well trained, proficient, and friendly. Thank you for handling my storage needs.
Robert Speller | Overall ExperienceHarassment every time I wit to my unit I wouldn't go back to uhaul
Deedria A Gissantaner | Overall ExperienceI would never deal with this company again they money hungry if a person is late paying they call you, email you, send 50 letters to your house and family members. Employees are rude.
Renee Elliott | Overall ExperienceVery great staff. Understanding and helpful. The regional manager was also great.
Alexis Franklin | Overall ExperienceAlways clean, always smells good, and the staff were all very friendly and helpful. Highly recommend doing business with this location!!
autumn smith | Overall ExperienceThe only issue I had was Ventilation... The storage needs heater (climate)
Oluwafemi Olowookere | Overall ExperienceThey have wonderful customer service with great personalities and they always make sure i was great thank you
yvette nwachukwu | Overall ExperienceVery nice service
denise reid | First Impressions?
yvette golden | First ImpressionsStaff was polite and very informative
Stanley Lindsay | Overall Experience19510 W 8 mile didn't have a climate control 10x10 for me, so I went to U haul on Telegraph, and W 8 mile called me, threatening to charge me $50, but we got everything squared away, I hope
franklin freeman | Overall ExperienceTrash business
Ashley Harris | Overall ExperienceThey all were so kind and helpful..I truly feel as though all facilities should have employees such as that...PROFESSIONAL!
Temeka Chambers | First ImpressionsThe gas tank didn’t work.
AMARI DOMINIQUE FLEMING | Overall ExperiencePerfect friendly and great service
randy kyles | Overall ExperienceThankyou U-Haul, Especially the staff i give you 10 stars
CIERRA CLARK | Overall ExperienceThey made me feel like family. I haven’t been treated well like this at a storage facility in a very long time. I appreciate the entire staff. Sad to go!
Mercedes Wilson | Overall ExperienceAshley Carson is great! Very professional, helpful and pleasant! I will return if I ever need to again
TANYA LECHOYNE FARMER | Overall ExperienceThe Staff is top-notch. Ashley helped and guided me from the moment I arrived until I signed the contract. Her assistance was professional, concise and extremely knowledgeable. On my departure I was assisted by Latosha (I believe that was her name). She walked me through the proper way to exit the facility and help me with tools to use to clean up some broken glass from a table I dropped. Thank you to the entire staff.
Robert Speller | First ImpressionsMichelle was excellent. She was very professional and I was well informed about everything. She made my move-in experience exceptional. Thank you.
Tammy Woods | First ImpressionsEveryone is so kind and helpful, service was quick as well.
Brienna Hayes | Overall ExperienceNever any issues or complaints about the facility or staff. I just wish the prices were more affordable or specials were offered for patrons. Example reduced price during Customer Appreciation month or special discounts after “X” amount of on time payments.
Sharon Joyce | Overall ExperienceI was happy with my experience.
richard dickerson | Overall ExperienceThank you for your service. I even used one of your U-Haul trucks. The truck was the cleanest truck from U-Haul I've ever used.
Lechia Greene | Overall ExperienceThe facility was clean well maintenance it was not my stuff in the storage got water damage mildew still have not heard from anyone no one has gotten back with me on that but other than that the facility was okay
Deathra debarge | Overall ExperienceThe people are very nice and friendly
randy kyles | First ImpressionsUhaul staff at this Uhaul center on 8 Mile were first-rate: kind, thoughtful, helpful, and professional. However, I cannot say the same for one staff member at the Uhaul center at 19797 Livernois in Detroit--where I originally went for my storage needs. Don't know the guy's name but he was stocky with short dreadlocks. Rude, unhelpful, and non-responsive--it was hard to coax the gentleman to say anything at all. Worst customer service I've encountered in a long time.
David Morse | First ImpressionsI did the online checking and when I was going through the checkout process I noticed that the van's fuel was almost on empty. And received a message that if the vehicle was returned with less than a 1/4 tank of gas, I would be charged $30 extra. I went back into the office and spoke to DJ, and told him about the situation. He nonchalantly told me that was the fuel level the previous customer turned the van in with. He said I could put some fuel in it, and I would be reimbursed. My issue with this situation is the fact that UHaul would rent a vehicle with an almost empty gas tank. Having to stop for gas cuts into my move time, even if UHaul reimburses me. Does this seem acceptable ? To rent a vehicle that has an almost empty gas tank ? (I can send you a picture)
Robert Polk | First ImpressionsOffice workers were very polite and knowledgeable.
Maria Mallette | First ImpressionsLove it Employees were professional unions were clean
janay banford | Overall ExperienceOutstanding for sure
Walter Stallworth Jr | First ImpressionsThe staff member that encountered when I rented had a smart mouth when answering my questions. I will never rent at this facility ever again. I have been to other Uhaul storage facilities and none of the staff at other facilities had a smart mouth.
Shalonda Byrd | Overall ExperienceIf I ever need storage again I’ll be back! Thank you!
jonathan shaw | Overall ExperienceI had an excellent experience with Ashley she was over the top helpful and even when I was last minute with trying to move she was able to accommodate me. The best experience I've had with a U-Haul, I recommend them to everyone.
GREGORY HODGES | Overall ExperienceThe staff was amazing especially one woman in particular but I didn’t get her name but she was always nice when I came in whether it was to ask a question or pay my storage bill. I appreciate the way she was understanding at that time because I was going through a really hard place in my life and her niceness made a real difference.
monika gibson | Overall ExperienceThe storage unit's rate was responsible, staff was very accommodating and the facility was well kept.
Rachel Lockett | Overall ExperienceI just want to say thank you Ashley 4 looking out you're the best
paula jackson | First ImpressionsFor 15 years I have been using this facility and very pleased. I have recommended this facility to others! 5 stars and thanks!
DOLORES JOHNSON | First ImpressionsVery Professional...
ERNEST ADAMS | Overall ExperienceMs. Carson and Ms. Saunders were extremely helpful. They went over and beyond in welcoming me and my wife in purchasing a storage unit at their facility. Yes, I would highly recommend others to their location. The world today need more people like them. Thank you both for outstanding customer service.
Murray Roberts Sr | First ImpressionsFriendly Staff....very helpful
Enriquita Ortiz | First ImpressionsI never questioned the safety of my belongings.
LaShonda Fuller | Overall ExperienceThe ladies at this location were all professional, pleasant and knowledgeable.
kimmerly cole | Overall ExperienceStaff very friendly and helpful
Fela Bey | Overall ExperienceI was so graceful to be serviced by Ashley she made the experience so easy and she was so professional I am glad I chose your company I had checked many other places,but thankfully a space opened from there it was a awesome day!! Thank you look forward to a great business relationship.😊
cathy shows | First ImpressionsGood work from good staff is always appreciated!
germaine jenkins | Overall ExperienceVery knowledgeable and the manager was excellent.
CHARLENE MONEA SMITH | Overall ExperienceThank you for being welcoming and nice,also thanks for being patient and understanding when it was needed. I'm glad this process is done.
tesheenah edwards | Overall ExperienceDesk clerk was very helpful, very patient and made the experience pleasant
ANGELA COPELAND | First ImpressionsThe storage unit was kept clean and cool in the hallways. The staff was always friendly, polite and helpful. When I called to pay my storage unit. I did not have to worry about bugs or water get into storage unit. Thank you, Staff
Yolanda Grundy | Overall ExperienceI love the 8mile location John is the best when it comes to helping the people
jerome burgess | Overall ExperienceThe young man that worked on .. Saturday Morning was great ... did a great job in showing .. & .. sharing information about the unit .. that I rented .. Thank you .. again .. I really needed this ..!!! Ms. M ..!!😘😘😉..!!
HABEEBAH MUHAMMAD | First ImpressionsAshley was awesome
Vernessa Smith | First ImpressionsSincere genuine heartfelt gratitude appreciation and much thanksgiving for Ashley Carson greeted me with a SMI😃LE coupled with a WARM RECEPTIVE PROFESSIONAL ATTENTIVE EXPEDIENT CONSIDERATE and RESPONSIVE MINDSET towards me and my initial storage needs; and she has remained PROFESSIONALLY CONSISTENT! Even during my initial visit when my oldest daughter had to transact my initially established contractual financial storage payment and account with my credit card without any issues! Ashley walked up to the passenger side where I sat in my daughter's vehicle with a diagnosis of long-term Congestive Heart Failure (CHF) coupled with a diagnosis of EDEMA. I could barely breathe or walk due to EDEMA and shortness of breath. But on my April 14th 2O21 I walked in the Uhaul storage office😅approached my storage office manager Ashley Carson 2 have my locked removed b/c I unintentionally lost my key through her OTP recommended👌 LO🔐CK SMITH Mr. Williams and independent of my oldest daughter, myself and my UHAUL storage manager managed😅my storage account need!😅 😊Thanks Southfield, MI UHAUL storage and my most appreciated personal storage manager Ashley Carson!!!🙏
Shakira Shahid | First ImpressionsMy only issue that I had was the door was hard to open. It was rusty and very stiff and I had a hard time opening it on several occasions. Also, there was a roach in my storage room once, but I know that is not your fault. I left a Handy Cap shower chair in the unit because I didn't want to toss it and hopefully someone can use it.
Clara Chenault | Overall ExperienceThe General Manager( Ashley C.) went over and beyond to make sure I had everything I needed. In these crazy and uncertain times it was nice to be greeted with a friendly smile and service. Never a long wait, supplies always available. I am a returning customer 🎊
Anita Marbury | First ImpressionsThe staff was very helpful & did a really good job helping me find a storage that fit all of my stuff..Thank you
Erica Williams | Overall ExperienceMy experience at U-haul over the years have been good with customer service and the unit. I would recommend U-haul storage on 8mile to anyone who's looking to store their belongings.
KETRONE BOUNDS | Overall ExperienceAshley was very professional explained everthing that I needed to know friendly patient with a smile polite very quick and swift on her feet Eccellent service
Yvonne Browder | First ImpressionsI completely loved the two guys that helped me move in and out this was my first time renting a unit and I didn’t know anything about it they were so kind and patient with me I 100% recommend renting with them . I will only go here if I need a place to rent
DANIELLE ROXANNE COULTER | Overall ExperienceGreat staff and very informative
BRUCE MAGEE CONWAY | First ImpressionsGracias
KAMIRA FORD | Overall ExperienceThe facility/ staff were very courteous, professional and helpful every time I visited the site. Thank you!
Curtis Moore | Overall ExperienceAshley Carson is the best thanks for everything!!!!
Jonathan Shorter | Overall ExperienceStaff was very friendly and kept me informed on the details of my account and storage unit. I am very satisfied with my experience at Uhaul and will continue to do business with this company and will recommend U-haul to others as well.
Tamyria Stokes | Overall ExperienceThis a great facility the staff is extremely friendly and will go above and beyond the call of duty to help. Thank you John and your great team I had a pleasant experience at your facility.
brandi ellis | Overall ExperienceThe storage facility and suggested unit met my needs. The staff was always kind, considerate, understanding and helpful. I felt appreciated as their customer. Will use their service again should the need arise.
Karenjanice Swain-Crummie | Overall ExperienceWe were continually pleased with this facility and the kind, patient, helpful staff! We couldn’t have asked for a better experience!
susan manciu | Overall ExperienceWe were so impressed and grateful for the efficient, helpful and kind staff at the facility! After hours of frustration trying to reserve a vehicle, we were not very hopeful that we'd have a pleasant experience when we arrived. We couldn't have been treated better - the 2 people that helped us - giving us water, offering another unit if needed, pleasant attitudes! We are so appreciative, and will recommend this storage facility to everyone!
susan manciu | First ImpressionsJohn is a wonderful guy. Great customer service!
Sujata Patel | First ImpressionsThe only disappointment was the missing moving supplies. Online I ordered a dolly when I arrived at the facility I was told they were out of the Dolly I ordered but I could upgrade to the $10 Dolly. I did the upgrade only to find the wheels were busted and its been difficult getting a refund.
brandi ellis | First ImpressionsVery straightforward and exactly what we needed.
cody senkyr | First ImpressionsJohn is an amazing person; he was very courteous, friendly and knowledgeable. If I had any concerns, John would do his best to help me in any way he could. He would alert me as to what to do to not be charged extra fees, give suggestions on which unit would be best for me in order to lower my monthly rates. Thank you John for the YEARS of service you so kindly gave me!
arnold cadogan | Overall ExperienceGreat
maurice grant | Overall ExperienceI chose the right place to go
Micah Cooks | First ImpressionsYes this is a nice and clean place and manager is very pleasant person.
Diamond Martinez | First ImpressionsThey guy in the front is EXCELLENT! I forgot his name but he has always been the best since day one. If I ever move back to Detroit and need a storage I will definitely be back.
Taiwan Pritchett | Overall ExperienceMr John, manager was always available and very helpful and pleasant..... thank you uhaul
Gia Braxton | Overall ExperienceMy representative there at the U-Haul place was John which was very helpful I deal with him all the time great guy good employee
Luther Bufford | Overall ExperienceI just had to remind them not to charge me for a $20 dollar fee and I told and they said they forgot and I told manager wavid it. However I move out in my grace period and they was about charge a new mothly storage and I has give friendly reminders. I move out already so I not going to pay for service I'm not getting and I ask for a email receipt this time and I would not take no until I got one. I'm like that with every one I don't want no mistakes Bill's that not mine to effects me later if I want to rent again to haunt my pockets. And I video and took photos I was clean and it documentary the time. And I check out with manager I am no longer with me John king franchise manager there I left clean out .apr 7 was rent due I move out April 9 2020 in grace period so I good but check you emails because April 11 I was email talking about I owe 20 late and I call and he said he for who I was and want due rent of 60 and together that would of be 80 and that was unfair i told hello really i am Martinez you even told me my name before...I'm good I am aggressive nature i clear it to my satisfaction.
Diamond Martinez | Overall ExperienceLike I said I've been dealing with John over that location for years very nice guy very helpful keep up the good work John
Luther Bufford | First ImpressionsVery Good Experience!
marida bivens | Overall ExperienceIf I ever need to store anything again I will come back to this location. Friendly service and the grounds Inside and out are spotless.
LaQuitsha Mitchell | Overall ExperienceN/A
TRACYE JOHNSON | First ImpressionsThe manager is very professional and helpful. If I ever needed a storage unit again, I would choose this location.
GORDON BARNETT | Overall ExperienceJohn the General Manager is Amazing, Never had an issue he couldn’t address
Sean Brown | Overall ExperienceJohn is amazing! His knowledge of the facility and ability to effectively communicate realistic options made the process both easy and efficient! The premises are clean, organized and user friendly.
KAMIRA FORD | First ImpressionsExcellent service. Very helpful.
kimberly watson | First ImpressionsStaff was very friendly and worked with me on everything!
Shanita Dotson | Overall ExperienceJohn was extremely helpful. And willing to address and assist with any concern I had. Always pleasant and courteous. I would definitely recommend this location to others.
Carla Mcdonald | Overall ExperienceJOHN AND HIS STAFF ARE OUTSTANDING.
TRACYE JOHNSON | Overall ExperienceJohn and his team were always helpful and always honest. It was a pleasure doing business with them.
Abram Blocton | Overall ExperienceJeff and his staff was wonderful throughout the entire experience. His customer service was simply outstanding and he always went above and beyond.
Joseph Pollock | Overall ExperienceThe experience was great. Staff was knowledgeable, professional, and courteous. I have no complaints
Faye Perry | Overall ExperienceJohn your professionalism far exceeds what I expected. You were extremely accommodating, timely in responding and generous in customer service. The facility was always clean and accessible. 5 stars
Pam Hairston | Overall ExperienceThey did job in helping me get storage unit
Jerome Jackson | First ImpressionsVery pleasant experience from beginning to end. Mr. King is wonderful, he took the stress out of moving in, storing and moving out. Thank you and continue to be great.
edith hamilton | Overall ExperienceJohn King was very friendly and fair and informative. Great communication With me. John and the staff are great people. John Rocks!
Peter King | Overall ExperienceJohn and his team are great. Extremely professional and helpful!
ANN KILGORE | First ImpressionsJohn is an amazing person
CARMENLITA THOMAS-EL | Overall ExperienceHi, Very Professional And The Human People That Works Hard. Peace
berlinda jones | First ImpressionsTop Notch Service
andrea hollingshed | First ImpressionsThink You!! Mr. John King. 100% And Staff See U In The Future. Peace
berlinda jones | Overall ExperienceJohn is awesome , I give him ⭐️‘S across the board.
Angela Gosa | First ImpressionsVery polite and friendly I would definitely recommend a friend
LAILA JOHNSON | Overall ExperienceThe best uhaul I have ever been to.
CLIFTON WILLIAMS | Overall ExperienceJohn was awesome and a huge help in an emergency situation I was having. He went above and beyond to accommodate my large household full of stuff and I am forever grateful!
Chimere Woodall | First ImpressionsJohn King is the best always courteous and professional
JAMILLAH THURMAN | First ImpressionsJohn King gave the best service. This is best and only storage facility I would use.
montalvo harris | Overall ExperienceG'Morning The Staff Was 100%. Greatful. Peace
berlinda jones | First ImpressionsJohn King was very helpful and provided great guidance. Very good customer service
Maureen ClineSmith | First ImpressionsMr. King gave exceptional customer service! He was friendly and knowledgeable. I am satisfied with the service I received with the exception of the unexpected monthly increase in storage rates.
Melissa Martindale | First ImpressionsFront office is professional, friendly and kind.
Quentin Docks | Overall ExperienceMr king is amazing. Everyone knows this. Seasoned and loves his work. Great location.
Kwasi Agbottah | Overall ExperienceI was very Thankful to get a storage with this facility very nice staff & the place was very clean & well maintained highly recommend!!!
andrea conley | Overall ExperienceListen, I want to thank you guys for great customer service. John King was the best. He was always courteous and nice to us. We really appreciate it.
cora Bell | Overall ExperienceJohn was great. Other staff very helpful.
Judith K Wilson | Overall ExperienceVery Nice and professional/ friendly
LATOYA NUNLEY | Overall ExperienceBoth the manaher at the ben white austin location and the manaher at the 8 mile detroit location were great. I highly recommend both and thank them for their service. They helped make my trip smooth.
Kwasi Agbottah | First ImpressionsJohn King goes above and beyond whats expected!
jacob ashin | Overall ExperienceVery warm and friendly atmosphere.
Barbara Williford | First ImpressionsJohn King is very helpful! Professional makes us comfortable. We will highly recommend going to John King!
Peter King | First ImpressionsUhaul Rep extremely knowledgeable and very helpful. Excellent service and accommodating. Will use again and tell friends!
Pam Hairston | First ImpressionsJohn is always fantastic
TRACYE JOHNSON | First ImpressionsIncredible staff. Above and beyond friendly. I was treated like a friend verses just someone to make money off of.
natalie witt | Overall ExperienceEverything was as promised. Thanks!
Adam Smargon | Overall ExperienceVery good service
Kiana Moon | Overall ExperienceI really appreciate.getting into my storage....a little with the door...but john wad very helpful in making sure it was secure......
VIRGINIA BUCKNER | First ImpressionsSatisfied above all of my expectations. Management worked just great.
HERBERT SINGLETON | Overall ExperienceThe staff was awesome and provided EXCELLENT customer service. The facility was always clean. If needed I would definitely use Uhaul Storage again.
Lisa Armstrong | Overall Experiencenone
raina smith | Overall ExperienceThe manager was very kind and accommodating
LAURIE TAYLOR | Overall ExperienceThey were very professional!!
mariama Bogus | Overall ExperienceJohn and his staff are efficient, thorough and customer friendly. They go above and beyond what’s required. Excellent customer service. I had no doubt that my things were safe and secure. Bravo!!!
tyrone HOLLINS | Overall ExperienceIt was a very good experience.
Melanie Johnson | Overall ExperienceYvette was very nice and professional. Also she was very knowledgeable about products and services. Great job yvette!!!
lauren anderson | ReservationI got excellent service
demona habel | ReservationEntire staff was very Professional Customer and Knowledgeable of there job. Definitely inform other people's.
Herbert Goliday | Overall ExperienceOutstanding Customer service. Very clean Facility with Great security.
Herbert Goliday | ReservationStaff was friendly and helpful!
DAVID POOLE | Overall ExperienceThe staff was very helpful, courteous, and understanding. They were very knowledgeable, and helped to make my transition as smooth as possible.
Maliaka Smith | ReservationYour representatives were very helpful and knowledgable. The first month free was AWESOME. It helped my budget, funds were depleted. Friendly guys here and at your Joy Rd store.
leah rodgers | ReservationWe were greeted in a professional manor, shown the unit we wanted and was informed that it was not the size we needed. The gentleman than showed us a larger unit, explained the rental options.
Camilla Richardson | ReservationExcellent service! Thanks for all your help!
Benita Grundy | Overall ExperienceThere’s nothing bad to say I will use this storage again and recommend to other people to use it to .....
angela walker | Overall ExperienceI’ll def recommend this location to anyone service was perfect
SANTRELLA BURNETT | ReservationJohn is absolutely the best!! He makes this part of life better and not embarrassing.
KAI PAUL | ReservationJohn is a great manager.
John Barker | Overall ExperienceJohn took the time to find us a unit after the one we were suppose to have was not available. The place was clean organized and all the staff where friendly and helpful. Could not ask for more.
Ian Stephens | ReservationClean environment clean establishment
Sherita Wilcox | ReservationWrong information far as renting out a unit
Iyona Hubbard | ReservationThank you
Lela Sirmons | ReservationGreat customer service and clean facility.
LaQuitsha Mitchell | ReservationGreat
brandon gainer | ReservationI had a great experience with the 8 mile storage very clean friendly and Helpful Staff, the young lady helped me move a piece of furniture around in my car in the rain thank you so much.
alicia todd | Overall ExperienceI want to Thank the manager and staff at the U-Haul Rental and storage Co. located on W. eight mile in Southfield, MI. The service was excellent, above average for more than 3 years. Thank you!
OLLIE SIMPSON | Overall ExperienceVery helpful always there to assist. Secured my items for years with no damage. Definitely would use again.
TAMMIE DAVIS | Overall ExperienceIt's amazing how I no longer need services at the facility anymore BUT I still want to go there to visit John King because the customer service is always spectacular. I LOVE THIS LOCATION!!! Dora Ward
eudora ward | Overall ExperienceOutstanding management and staff
Warren Eugene Sessler | Overall ExperienceThe on-site manager John is fantastic! Always ready to help!!
ANN KILGORE | Overall ExperienceVery good experience.
PAUL WALKER | Overall Experience