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ROBERT PCustomer Reviews for U-Haul Storage of Chehalis-Centralia
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They had free coffee but no regular sugar and no creamer available.
jennifer fI thought the price quoted was lower than actual charge?? Theresa, who I saw at 2 deliveries and 2 pick-ups is a rock star! She is nice, friendly, works like 2 men and is a great asset to your company!!
Karen SOverall the service was very good. Only hiccup was that I was charged for a furniture dolly which had been returned with the truck. Waiting for that to be resolved. Hoping it's sorted soon.
Shannon Ckeep doing what you are doing!, Excellent service and wonderful staff. Thank you
Danny BI The ball I brought was the wrong size. Lots of help to buy a new one the right size. Then I had problems with my wiring harness on the vehicle and it would not give signal to trailer. Everyone was super nice and patient. I had a couple men come out to test for signal. NONE. I ended up renting a truck to haul the trailer to pick up my riding mower. I can't complain at all about the courteous service I received. I ended up a bit late to pick it up and they waited for me too. It was my lucky day. Good employees that actually cared about my experience there. Way to go UHAUL.
elizabeth bgood stuff, good professional environment
linan cThe hold down strap mechanism that holds the tire in place on the auto transport was very troublesome to work after I got the vehicle home that I towed. I had to use alit of WD-40 on the mechanism to get it to release.
will cDeal with that Kalamazoo office, lol
Benjamin DEverything was fine. We had nice customer service. Thank you
BRENDA Glady at the counter was not overly friendly.
Harvey JWorst experience ever your policy of forcing customers to relocate your vehicles or charging them double to return it where I picked it up is wrong We couldn’t leave our car at the drop off because it was a crime infest part of town Also U haul kept calling me to arrange for drop off when it wasn’t due yet very annoying while trying to move
Christina CAccess hours. Would like later evening access hours.
Jack W | Overall ExperienceKelly and her staff were amazing to deal with and we will definitely use U-Haul in the future. What a great experience. Thank you all
MARC M | Overall ExperienceEast returns.
Rick GKelly was awesome, she gave me a grand tour at my pace.
LEON G | First ImpressionsI feel that the Uhaul storage experience was above average, I would have chosen excellent except for one issue, storage customers are paying monthly in advance, which is expected, but when the customer moves out after the monthly pay date there is no partial refund or pro-rated portion. So if the said locker room is rented in the same month by another customer, that's free money 💰. I don't feel that is fair for a large corporation such as Uhaul to treat their customers.
Kenneth M | Overall ExperienceThe only issue we had was that the drop off location was incorrectly entered when we picked up the truck and I didn't notice the error until I went to drop it off and they told me I had to drop it off at a different location than I had expected or pay a penalty. Since the incorrect drop off location was only about 30 miles away I just drove there and dropped it off.
Doug MThe staff was super helpful with a motorcycle move i had to make.
Samuel SSomething about how well run this particular Uhaul is run- It's way better than the other UhaulsI have attended!
Greg SThe employees I dealt with in person were very friendly. The woman that called me about my reservation was not.
Jeryl OThe people that helped me in the office and the yard were very professional and courteous
Jeff CWe loved our driver, she was great! She had an electric semi truck, we like for the environment. She was very professional and polite. She was efficient and put the containers exactly where we asked. We really appreciate all the communication and thoroughness.
Heidi BThey gave use a new trailer since the one we got was not working properly. They said it would be the same price but.git changed for the the bigger trailer anyway. When returning trailer the guy did not know how to use his phone so we could return it taken 20 mins. Then trying to back trailer up to put it back in the row where we got it there cars every where making it hard to back up!
Christain MHad a great experience--planned from the beginning to be a temporary solution.
Cynthia F | Overall ExperienceFriendly staff. Helpful. Nice place good experience.
Tomiko SThe guy checking me in was rude. Said he was going to charge me an extra day because I was 20 minutes late. He didn't, but I didn't need to hear that after fighting traffic to get it back in time. It was uncalled for. I literally had the van for 2 hours...
Eric PI and/or my family have rented several trucks and trailers from the U-Haul Storage of Chehalis-Centralia for a few years. The staff is always friendly and helpful. We will continue to use them along with recommending them to anyone we contact that has truck, trailer, moving of anything needs. Regarding the last time we rented a 26' truck, we called and called the office and advised that we would be a couple of minutes late. We arrived exactly 2 minutes after closing and the office was dark and locked, but the website used on my cell phone made my check in and return of the truck very, very easy.
William ANot sure what to improve but that is always open to change
Russell GNothing at all, Kelly did awesome and handles my curve ball perfectly with a last minute truck change, top notch service
Shavanna mVery friendly staff enjoy going in there every time I have to rent something
Mark CVery helpful staff!!!!
Buddy L | First ImpressionsThe staff here went above and beyond to make me feel comfortable and that my items would be safe at Uhaul. I couldn't be happier.
MARC M | First ImpressionsI called in the morning at 0700 to speak with a lady. I had ask if my drop-off time could be extended because I would not be able to make it in time . The lady informed me that if I were able to make it before closing that there would be no additional charge. I later pulled in 4 hours prior to close and was greeting by a gentleman seemingly upset by my arrival shown by his body language and tone. While doing an inspection of the truck, the gentleman opens the rear and yells “Oh you shouldn’t have done that” regarding how the hand truck was positioned. I informed him that’s how it was received and I haven’t used it. He then stated “Well if it broke you’d be paying.” Due to his tone I then became annoyed and let him know that I would not fucking pay for something I didn’t do. Ignores me matching his condescending tone and continues to inspect the truck. He then goes to check the mileage shortly after he comes up to me and tells me $86.00 and that’s all he said so I asked why do I need to pay an additional 86? I have already paid 258. No we don’t charge you until you arrive. I asked the gentleman why the additional $86 was being added, but he refused to answer the question. So I checked my bank account and noticed that the $258 was in fact deducted along with an additional 86.00. I then walked into the U-Haul establishment and greeted another worker who informed me after printing off a sheet that the gentleman had charged me for an additional day. After letting them both know I was already informed but charge would be waived. He said well you never told me and how do you expect me to read minds. I was instructed to come and speak with the manager in the morning, which I have every intention of doing..
Alexander RThe people here were helpful and kind. Corporate greed has created every problem I've ever had with uhaul because you guys sell products you don't actually have because you're selfish and greedy.
Derek PVery helpful in Chehalis, I had a lot of questions.
Jack W | First ImpressionsThis is my second time using this facility. I highly recommend it!
Genise M | First Impressions👍
milton aStaff was friendly and inviting. Never had such a great experience at U-Haul.
Mary BY’all were excellent to deal with and I would highly recommend you to my family and friends
Phil HInstallation was fast, received a 10% discount and was ready when they said it would be. Haven't towed anything yet but I'm sure it'll be fine. You come highly recommended.
joey SI think everything is really good there you're very polite and on time with everything
Ron VI love the bike trailers!
David PEveryone was so helpful
Craig BAlways great service at this location.
Shawna SOffice staff was very helpful and friendly!
Hollie W | First ImpressionsThe rental trailer was clean. Upon hooking up the trailer one of the lights didn't work. I suggest you thoroughly checking if the lights work so this doesn't happen again with other people.
STEPHEN OEasy, spacious equipment lot. Staff is fry, informed, and helpful.
Terry MEverything was great, the lady at the front desk is very efficient and nice.
Denise MOther then not being able to find the exact truck they were giving me it was an excellent experience I will be using u-haul again. I was on very short notice so very happy with the truck and the service. The gentleman I worked with worked hard at giving me the best rates and was super nice.
Barbara SI would use the facilities again.
Danny I | Overall ExperienceNice friendly cooperative people work there.
Mark BPleasantly surprised, the facility is very clean, well monitored, and the staff is helpfull and friendly
Julio B | First ImpressionsThe manager of the chehalis store was extremely rude to my adult daughter. From a distance I watched the manager speaking to my daughter and due to the rain decided to start walking inside. Then addressed her when she came inside and asked for someone else to help us. The manager did not take any responsibility for her actions, tone of voice or even accept that my daughter’s fiancé watched her mouth say stupid as she walked away from my daughter. The cashier and then the young man working were friendly and helpful. The young man had been even friendly on the phone the day before. My daughter then explained as we walked out how rude the manager was that morning when she first picked up the Uhaul for me. I apologized to her and said I was sorry but all I could do was confront the woman and did. I’ve worked with the public since a young child in Girl Scouts and am now 48, I’ve learned tone, body language etc out speak anything else and how that is up most importance. I wouldn’t recommend this place because of her.
LAURA C | First ImpressionsGreat service too
Christopher DThe service guy was so fast and so friendly. What a wonderful experience.
Una WGuy who helped me at front desk was awesome. Made my experience great.
coulsen kThe personnel are all very friendly and customer oriented. They are to be commended!
Mark R | First ImpressionsExplained everything and was extremely helpful. Thank you for making my experience so pleasant.
Amanda JCody was great! We paid to have the wiring done as well as the hitch, but he found functioning wires down there that he just rerouted and remounted, then reduced our bill. He could have easily not mentioned that and charged me anyway, but he went above and beyond to take care of us. Super appreciated for him!
Taylor SMake sure your credit card reader works. I had to use my debit card to pay for the service. I used the same credit cards elsewhere and they still worked.
Christopher VAll people reading this need to get a clue about your contract read the fine print. We closed out our storage unit very shortly after making a full month's payment and they wouldn't give any of it back because they said it was in the contract that they couldn't prorate anything. Basically it's legalized theft. So just a warning read your contract. And the woman that helped me close out didn't listen well and was very snappy in her speech. The woman in charge was not friendly at all. The other young woman who helped me go and get the lock off of my storage unit was very nice. But that main person was just not a very nice person no matter how friendly I was she continued to be short and snappy.
Judith R | Overall ExperienceGreat communication, great service and great people at a great price
Paul GGood experience!
Jerome CEverything was perfect! Would recommend to anyone in the area.
Nicholas W | Overall ExperienceThe staff was always very ready to help answer questions and made my experience convenient.
josh w | Overall ExperienceThey were always willing to help us solve our problems. Love working with them.
Brad W | Overall ExperienceMost affordable place in town thank you
Donald K | First ImpressionsOnly problem we had was the alarm went off when we opened our unit. It was reported several times but finally just got fixed a few weeks ago.
Donna P | Overall ExperienceThe price kept going up without notice I was on automatic payments out of my accounts and was not notified about prices going up so not very pleased so that’s why I got out of the storage unit
Tonya L | Overall ExperienceExceptionally excellent manager
ROBERT S | Overall ExperienceStaff was friendly and very helpful between the desk and vehicle rental and return crew. Thank you
Donald K | Overall ExperienceI wish there was easy 24hrs access.
Megan H | First ImpressionsStorage was available when I needed it.
Sara M | Overall ExperienceStaff is friendly, helpful and professional! The facility is clean, well secured and reasonably priced. Thank you for making my move in pleasant.
Krisine C | First ImpressionsRate increase every few months is too much
Pam B | Overall ExperienceThe young lady that signed us up with a unit was extremely helpful, quick and easy to work with.
David R | First ImpressionsTreated me awesome, kind, went out of way to help me.
Pamela T | First ImpressionsStaff was informative and knowledgeable. GREAT CUSTOMER SERVICE, thank you
Pamela J | First ImpressionsThe supervisor was very helpful and professional. The whole staff as well. Very good experience.
Larry S | Overall ExperienceA shout out to the staff outside when I returned a vehicle. She was kind enough to track me down and return a set of keys I left behind.
Clifford M | Overall ExperienceThe photos you have to do were tough but other then that good
Kimberly R | Online Move InI used UHaul for storage for several years and never had any issues. Every time I had a question about my account, I was able to easily find the answer online, or was helped quickly by an associate.
Heather B | Overall ExperienceGoing up to 120 for my small unit was to much to pay. Especially when I started out at 84 and had paid 5 months in advance. To be told I now have to pay 120. That was too much.but it gives you a good turn over of people cleaning out units sooner .
megen m | Overall Experiencefriebdly and well maintained place
Linan C | Overall ExperienceVery clean and secure. I had an absolute wonderful experience with staff each time. Thank you for all the hard work y'all put into the facility.
BRANDI M | Overall ExperienceTerrific facility. Outstanding service and excellent staff. From information on the storage options to assistance with tow mount the people working here are simply the best! The bar is set to the highest notch at this U-Haul! I'm going to miss the staff and storage.
rob d | Overall ExperienceThe staff in chehalis are amazing. Kelly is awesome!!
David B | First ImpressionsWhile everything was amazing with our experience, the prices kept going up by 10-20% every 6 months. This is rather frustrating when you’re on a budget and have no other choice but to pay or lose your belongings.
Charity K | Overall Experiencestorage room clean but door can’t close well to lock the door has to be with gap 1” above ground to be able to lock cause lock man install job is very bad
Linan C | Online Move InExcellent place. Mainly for the security of all units.
Barbara J | Overall ExperienceSet up a storage unit on the 29th if October and was signed out the next day by a glitch. Staff was very helpful and set me up with a new unit
Nathaniel H | First ImpressionsYes it was a good experience, and I would choose your facility in the future. Thank you.
BREE B | Overall ExperienceI would just like to say thank you to Kelly and all the staff for Everything they helped me with during my moving process and storage. Chehalis U-haul and storage ROCKS I don't know what I would have done without them. THANKS James Ciborowski (#1443)
JAMES C | Overall ExperienceHad extremely frustrating time with the signing in and open door sequence I was pretty annoyed due to loosing house and got stuck with my vehicle loaded a few times but it is what it is. .
Laura E | Overall ExperienceThe team was helpful.
Pamela H | Overall ExperienceBecause it was soo very stressful for me returning Uhaul, getting gas, signing up for storage. I was a puddle of tears before things were put into storage. The alarm went off because I did not have a card for silencing or understand the instructions about how to get into storage area. Etc. My help had another appointmenttment and it took a long time for clerk to get paperwork done. I’m nearly 80 and I needed help getting equipment out of truck and onto dollys and then find the unit. The kids I’d hired helped. But were late to their next appointment. The cleanup lady was the star PR person. Helpful. Cheerful. And very kind.
Beverly E | First ImpressionsWhen I called about storage at the Chehalis WA facility, I was not told I would need a third party listed to secure storage. Instead of being able to unload, I had to return home with a full trailer to get the 3rd party information. After 10 days of packing and moving my mother, it was very frustrating, mostly because I was never told I would need a 3rd party. The presumption I wouldn't pay the monthly bill, is rather insulting. Other than that, the Chehalis facility is very nice and tidy.
Danny I | First ImpressionsVery friendly staff and efficient service provided.
BREE B | First ImpressionsDiffinitley use your services again and will spread word how great it was
Pam W | Overall ExperienceWonderful customer service. So easy to grab a cart, unload the car and move in. I would highly recommend this facility.
Laura P | First ImpressionsThe manager, Kelly, was especially helpful both times we purchased. Once for renting a truck/trailer and now acquiring a storage unit. She’s great and juggles so much efficiently. She took her time making sure I knew how to access the unit and how to lock it up properly.
Patti D | First ImpressionsOnly disappointing part was prices kept increasing.
Heather P | Overall ExperienceThe only complaint I have are the two price increases within a single year which made the unit no longer affordable to me.
David C | Overall ExperienceExcellent overall! Friendly helpful staff!
ROBERT H | First ImpressionsI was very pleased with your storage facility. It was a convenient location for me. It was always clean. It was also nice to have the lobby space to leave useable items for others to take.
Deborah M | Overall ExperienceStaff was friendly and helpful
Cecilia K | First ImpressionsBest storage unit I ever rented. Indoors, climate control, easy access and a free area to take what you want and leave what you don't need anymore. It keeps a lot of reusable stuff out of the landfill. Good job Chehalis Uhaul storage.
michelle b | Overall ExperienceThey are good and friendly
Keven E | First ImpressionsVery friendly place clean helping from workplace
Tonya L | First ImpressionsOne thing I would like to say, the roll up doors were not working, so loading the locker was not as convenient as it could have been.
Kerry H | First ImpressionsSafe, secure, and the staff is amazing! Especially the manager Kelly, very knowledgeable and helpful!
Michell W | Overall ExperienceHad multiple issues with after hours access, over priced move to a storage unit about 2 miles down the road that was bigger for way less
Chris L | Overall ExperienceCleanest, most secure facility. The mover that assisted me with moving out claimed he’d “never seen such a nice storage facility”!
Barbara S | Overall ExperienceThe staff at this u-haul location for rentals and storage are phenomenal helpful cheerful easy to deal with No problems whatsoever no complaints whatsoever.
JAMES C | First ImpressionsI would have liked later access hours. Other than that, great place!!
genise m | Overall ExperienceEveryone was good,althoughthere were 2 people that helped me out so much when I was physically and mentally drained, there names are Michelle in Roseburg Oregon, and Mandy a regional director who made me be able to stop and breathe. I thank them SO MUCH. I am here close to my Grandchildren now with less worry
Marjeana W | First ImpressionsStaff are wonderful! Unit was very well constructed and with it being climate controlled we had a sense of security knowing our stored items wouldn't get damaged! Thank you for everything
James H | Overall ExperienceRental process easy, facility well-maintained, staff physically in the office very helpful. Staff over the phone (Kelly) forgot a callback resulting in me needing to travel 2.5hrs to the office the next day to follow up for a move-out. Was helped by Audrey who assisted with move-out, made it easy and simple. Have had positive experiences with her in the past, a great asset to your team for sure, Audrey rocks!
Mark N | Overall ExperienceOriginally planning to go to the Centralia location, but the customer service is better at Chehalis location. It was also less cost, and the office hours are longer. The staff were very friendly and accommodated is when we needed to make changes.
Benjamin W | First ImpressionsThey were very help full in every thing
Jacque J | First ImpressionsVery, very helpful. Considerate and friendly.
DIANE B | First ImpressionsKelly Connelly and her staff were outstanding. They were very helpful, understanding, and fast. I ended up renting trucks and storage units from them only. I recommend them over any other rental company.
Christopher G | Overall ExperienceIt was easy to get hold of someone. The one who was at the besk was very helpful and friendly. Sadly the website did not work right so i could not finish anything online so it was not easy to get started. And i will not suggest the website to anyone. who ever organized the numbers for the units did not want to make it easy. It is very easy to get lost and confused even with a map.
McKenzie W | First ImpressionsThe building was nice and clean. The staff were also friendly. Had a little bit of difficulty getting someone to unlock the door between the pull-in unloading area and the storage area.
Gordon Z | Online Move InTy for the great service. My account is now closed. God Bless you all!
Tamara G | Overall ExperienceStaff was very kind and courteous. Very helpful at all times.
laura m | Overall ExperienceI was helped by Audrey Jacobsen. The customer service I received was the best! She was so knowledgeable and helpful. Very friendly and welcoming. I so appreciated this type of service. She is a strong addition to your team. Thank you, Kris Taylor
kris t | First ImpressionsThe place was very clean the lady that helped me was helpful and very nice. Price was best I found
Donna M | First ImpressionsBeing I got the first month free I think it was absolutely awesome I was able to access it whenever I wanted I would definitely recommend it to family and friends
CYNTHIA B | Overall ExperienceI was clean upon arrival I work weird hours so 24 hours access is great.
Sara M | First ImpressionsI have used UHAUL many times over the years,
Penny G | First ImpressionsThank you.
Robin D | Overall ExperienceThese are the best units I've ever rented. Clean, friendly, HELPFUL and convenient. I highly recommend !!!!
BARBARA W | Overall ExperienceSome goofy things happened "on the way to the forum" but total satisfaction.
James L | First ImpressionsThis was the best storage experience I've ever had!
Theresia Y | Overall ExperienceClean facility. Also you need a key card to access my unit so it feels very secure.
donna d | First ImpressionsStaff is friendly. Manager is not. When my cousin called to make our payment she was immediately put on hold after saying my name. I was previously an employee. Regardless they should’ve not put her on hold for 5+ minutes. I would not recommend this Uhaul facility to anyone. Manager has zero customer service skills.
Montanna H | Overall ExperienceThe access is terrible. Our storage unit is almost 300 feet from the door.
steve s | First ImpressionsGreat facility,safe,warm,secure. Manager and staff are awesome.
SCOTT K | Online Move InGarage door wasn’t working but other than that I Waac happy
Jennifer M | First ImpressionsVery pleased with everything about this facility.
Charle D | First ImpressionsLoved my unit door
Cami M | First ImpressionsStaff was super helpful and friendly.
Cami C | Overall ExperienceI initially sought out this storage unit because it was advertised as 24 hour access. Come to find out, it’s not. Staff said it will be “soon” but I was there 4 months and it never was. Also 1 of the bay doors (of 3) was out of order the entire time I was there, that’s not exactly a prompt repair. All else was great though. I had issues with logging in and out and tripped the alarm a few times. Could have been operator error. All else was fine. Staff was helpful, the place was CLEAN, including the bathrooms, I did see staff in the facility without masks on, but . . . what are you gonna do?
Jaxon C | Overall ExperienceThe employees were always helpful and always available when necessary.
Alex S | Overall ExperienceAmazing staff. Kelly and Teresa went above and beyond.
Kimberly D | First Impressionsstorage space is clean and safe. Staff walked me through access procedure. Love the climate controlled storage.
KEN S | First ImpressionsVery surprised at how convenient the online move in process was. I definitely thought the storage unit offer and price were to good to be true.
DARCIE N | Online Move InThe team of employees at this facility is amazing!
Bryan E | Overall ExperienceStaff was very friendly and helpful.
Michelle G | First ImpressionsThis U-haul storage is an excellent place to store your belongings. And the staff is wonderful and knowledgeable.
DEBBIE G | Overall ExperienceManager went over and beyond to explaine and help us feel good about our long haul move ..We are also doing Moving pods from y all to Missouri ..Yay go U Haul we love you ..
Willow M | Overall ExperienceVery pleased with the facility and the staff was extremely helpful with any questions that we had. Like that the facility was indoors and that there was security.
Ron A | Overall ExperienceVery thankful for the friendly and knowledgeable staff. I am also very content with the storage structure outline, it made for easy and convenient storage and understanding all policies. -Vote Kurtzbein for President 2057!
Rylon K | First ImpressionsI loved it
Jonathan A | Overall ExperienceGreat customer service and assistance
Cheryl J | Overall ExperienceEasy and convenient
Victoria E | Online Move In1 bay was broken, there were several people using the facility with only 2 bays. We all parked in the parking lot and had to walk pretty far to/from vehicles/units. I’ve never used this sort of storage before, I only have experience with the facilities where you can drive right up to your unit. I don’t prefer this layout, that is ok. People were helpful and the complimentary carts helped.
Jaxon C | First ImpressionsLocation is convenient for us.
Ron A | First ImpressionsThe staff made sure to hold a unit for me even when I was delayed. I really appreciated the staff taking time to let me know they would be closing soon so that I could be prepared to have my items in unit before lockdown.
Anissa T | First ImpressionsLoved the covered bays for moving. The added carts to help with moving were great too.
Mildred S | Overall ExperienceI cleaned my 15 x 10 storage out 7ish days after paying approximately $180 for it for the month. Even though I was out early, and notified the Uhaul staff, Uhaul did not refund me for the 23ish days that I had pre paid. Ask for a daily price if you are going to move your stuff out before their 30 day term, before paying for 30 days.
Jedediah S | Overall ExperienceClean, convenient. The shuttle carts are a big bonus.
David B | First ImpressionsAmazing people and very friendly
Angelina P | First ImpressionsClean, secure and safe.
terry m | Overall ExperienceFront staff were friendly and knowledgeable about items needed and prices of storages as well. made a stressing event like moving less stressful.; Thank you so so much. The lady name was Teresa. Awesome!
ROSA M | First ImpressionsLove the handcarts, makes moving so much easier. The manager was very nice and helpful
Heather S | Online Move InThe employees have consistently been helpful, courteous, and have provided great customer service.
Heather B | Online Move InThe price was nice the place was nice , they take care of there storage units very well i feel safe knowing my stuff is secured here
Veronica S | First ImpressionsThe staff at the Chehalis facility were great to work with. Friendly and professional. Were a pleasure to work with.
KEITH R | Overall ExperienceI don’t remember the lady that helped me but my need for a van and storage was an emergency of sorts and she was more than kind. Helped me quickly and got me through an unwanted but needed process. Thank you.
Karen H | First ImpressionsGreat Customer service and knowledge.
Elaine S | First ImpressionsSuch an easy process, didn’t have to talk to anybody & didn’t have any trouble finding our unit which was clean and move-in ready
Jaculyn V | Online Move InMoving can be stressful. Even if it's a good move. I don't think I coold have been treated any better than I was while my famy and I were seeking storage and trailers. I felt like family almost. It really brought my stress level way down. Friendly service is an understatement. The staff here is amazing.
Robert M | First ImpressionsFinally a quality indoor storage facility in our area. Friendly, professional employees and the storage units are very affordable. I would recommend this place for all your storage and moving needs.
JOSEPH D | Overall ExperienceEveryone I spoke with were very friendly and helpful.
Janice D | First Impressionsvery professional, would highly recommend
Jeanne P | First ImpressionsGreat attitude of all involved.
Kenneth S | First ImpressionsVery knowledgeable and pleasant to work with.,
Rebecca B | First ImpressionsVery professional and helpfull
Jeanne P | First ImpressionsGreat!
William A | First ImpressionsThe staff was friendly and helpful. Everything was handled quickly and without issue. I was personally walked to my unit and given details about the dollies and moving equipment available to use.
Heather B | First ImpressionsThe staff was so awesome and helpful. They were quick to get me set up and so informative. It may take some time to make access to get to my storage unit but truly understand they are just starting up
Nancy C | First ImpressionsI was glad to here there was storage units at the facility. Thank you so much to the team that was their they all three made sure we were taken care of!
Deanna J | First ImpressionsExcellent customer service. Renting a storage space for first time and was very pleased how the whole experience went. The ladies at counter were friendly and explained the process very well. Good job
JOSEPH D | First ImpressionsAll in all it was a very good trip with the equipment with the exception of losing a wheel on the auto transporter on interstate 25 in downtown Denver that was the front tire on the right side
wayne b | First ImpressionsGreat customer service. Friendly, very accommodating and beyond my expectations.
Paige L | First ImpressionsI have no issue with the facility or staff. They provided excellent service. I have issue with uhaul corporate policy on ubox monthly storage rates. 3 days and 5 days, full months rent? Not acceptable
TERRANCE B | Overall ExperienceFabulous Costumer Service...
Deanna B | Overall ExperienceWe appreciated the convenience of the boxes being delivered and picked up at our homes. The people were great, especially the drivers! That Marissa on the fork-lift really knows her stuff! Thanks!
Judy C | Overall ExperienceVery friendly and helpful let us stay over bite to put stuff from storage to our Motorhome to get a good bite sleep before hitting the road..thank you. Again
Barbara K | Overall Experience