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Christopher B | Overall Experience
Customer Reviews for U-Haul Storage of Greenville
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There were no lights inside the storage unit and the unit where I was located was not very lit either it doesn't feel safe and secure when you have to go to a storage unit without a more lighting you all should really consider having more lighting other than that it was a good experience but the safety part due to lack of lighting is a big issue for me personally
Shana C | Overall ExperienceNo
Shana C | Online Move InDidn’t have what I reserved I’m now paying $25 more a month than what I budgeted
Ayden D | First ImpressionsMy experience was very good. All transactions from renting the space to ending the agreement were all very easy. i could not have asked for a better experience. Thanks
Marvin G | Overall ExperienceWAS MISTAKENLY GIVEN WRONG INFORMATION FOR SELF AND RAN OUT OF GAS ON 2ND DAY FOR TRUCK RETURN. $100.00 DOWN NOT RETURNED YET. UNUSUAL FOR MY UHAUL EXSPERINCE.
Shirley G | First ImpressionsA little pricy but good experience
KAYLA T | Overall ExperienceSafe place to store your belongings, the staff are friendly and very helpful. Would totally recommend 100% compared to other storage facilities.
LAQUANN P | Overall ExperienceI only rented the van and was the driver along with my sister, Ms Lenora Noram. She and her daughter's (Ms Laneka Phelps) names are on the actual self-storage rental agreement.
Lenora N | First ImpressionsWe had quite a few items ruined because of significant water damage. The door was really hard to open because the slider on the lock needed repair, you could tell it had been bad for a while and a lot of people had banged it to get it open making it worse.
Kerry P | Overall ExperienceThe staff were great. Our unit had a large fire ant nest inside it. We took care of that no big deal. The online reservation is misleading and not a reservation at all. We arrived and were told that we did not have a unit. I showed the paperwork were it was reserved. He stated that it only meant that if there is a vacancy on arrival and if not we are placed on a list, but they stay full so the list is never used. That is not a reservation! We had to get a unit at another location and we had only that day to move our things into storage. Luckily it worked out. Your web site should say first come first served using the word reservation is false. The free lock that came with the unit was nice.
Trevor M | First ImpressionsHalf the time we had to wade through mud to get to unit. Remote would malfunction several times. Gate busted and way over priced
timothy s | Overall ExperienceI was having so much problem online trying to secure a U-Haul truck for two days. I decided to go to a live office and I was very pleased how smooth it was to get just what I wanted and also I decided to get a storage.
Karen K | First ImpressionsMy unit was rusty and I fought with trying to open it for 10 mins in the dark
Kiara H | First ImpressionsSaid i would have. A free lock inside storage unit was not one said if rented truck I would get a free month
William B | Online Move InGreat place, friendly and helpful staff! Thank you!!
Nancy F | First ImpressionsRate increases TOO FREQUENT!!
linda s | Overall ExperienceI take every opportunity I can when convenient to me to use a Storage unit or to schedule a pick up for a truck with U-Haul, rather than any of the other services of its kind. I find U-Haul, to be a very good service and I will always recommend U-Haul, to anyone that needs this type of service. ..
franklyn j | Overall ExperienceThe facility door was so rusted I couldn’t open it. The instructions to get out were unclear and I had to sit on hold twice to talk to someone to even get out. I had to call back twice to get a unit that would even open. It was the third one before it even opened. It was just inconvenient when we only had the uhaul for another hour. For $100 a month I expected a door that opened easily.
Christina R | Online Move InJust think you should have a dolly in every uhaul. And if we’re renting storage and have lost our keys with id and paper work you should help the help to help customers get into there storage unstead of calling lock smith
Cory C | Overall ExperienceThey just don’t tell you when the rate’s of your unit change for no reason at all I myself would have like to have had a notice before so I can decide or have a chance to go somewhere else.
antonio c | Overall ExperienceThe front desk lady she was black with curly hair that was very kind and professional. The main reason i would not recommend this location is because the other black lady with dreads acts like you as a customer are an inconvenience to her. I have been in there multiple times and she always has the same attitude. I get that we all have bad days but every time I go in she has the same pessimistic attitude . I don’t think customer service is for her.
Cierra G | Overall ExperienceN/A
LASHEKIA B | First ImpressionsAwesome office staff, clean and convenient storage unit
Lakesha B | Overall ExperienceCustomer service went above and beyond to get me settled with my storage.
Pamela F | First ImpressionsPrefer not to comment!
JOSE A | Overall ExperienceI worked with the staff at u-Haul on Memorial Dive who rented me the unit on Rosemont. The staff was awesome especially Derrick and the young man in the hat! Thank You
Norma H | First ImpressionsExcellent
Lakesha B | First ImpressionsThe staff were great and the facility was nice. The reason for 3 stars was I reserved a certain unit 2 months ago for this move. Drove across the state and was told they didn’t have a unit for me because the reservation doesn’t actually hold anything. It’s first come first serve. The only thing they had for me was a more expensive, non climate controlled unit, at a different location. I was not happy about this after moving all day.
Matthew H | First ImpressionsStaff at Winterville NC top notch
STEPHEN K | Overall ExperienceGreat folks working with me!
GAYLE C | Overall ExperienceCody was awesome, even though he was very busy. 10 stars for his service.
Akpene T | First ImpressionsThanks for EVERYTHING❤
yolanda r | Overall ExperienceThank you!!
linda s | First ImpressionsGarbage all over outside other units. A Mercedes vehicle was parked inside the gate making it near impossible to maneuver a 26 foot truck in those isles. Very very large recluse spiders are in the unit. I've also seen several outside other units. The check in process was very convenient though!
Angela S | Online Move InIm just so grateful that i called. This time of the year the students have every storage units and u hauls booked. I was looking for both for a month, and got a blessing. Two for 1 and sue to my situation....AWESOME!!!! THANK U
yolanda r | First ImpressionsFive stars
GAYLE H | Overall ExperienceCody was awesome! Quick and easy! Made sure to help us get a unit.
Karlie W | First ImpressionsWell pleased. Accommodated all of my needs
florence r | Overall ExperienceVery satisfied...
MARILYN W | First ImpressionsI loved the contactless check in and move in process. I also appreciated the new lock already in the unit, which saved me the trouble of finding one.
Shawn P | Online Move InThe unit was full of roaches when I opened the door. I did not use the unit and left after seeing this. Would not recommend! Good thing I didn't have to pay up front.
Amanda T | Overall ExperienceWhen I opened my unit it had roaches running around the floor. Very upset about that. Definitely not worth the money. I plan on moving out asap!
Amanda T | First ImpressionsNothing at this time
GILBERT L | Overall ExperienceDidn't have a big enough storage facility at the first place recommended so they sent me to a place in Greenville on Rosemount. It also didn't have a storage site big enough and had to rent two of them.
Carol W | First ImpressionsTaking money that is not owed to I haul I was charge for June and I close out the unit at the r d of May I need to be REFUNDED Carol Taylor
kara t | Overall ExperienceStorage unit kept our furniture and household appliances in good condition.
Greg S | Overall ExperienceThe worst would never use again
Brittany J | First ImpressionsDirty, wet, with a roach infestation. Very disappointed in the facility. Staff was nice.
JEFF F | Overall ExperienceAccess to it was limited due to construction at the entrance to my aisle. I could not pull a 26' Uhaul truck to my unit and had to walk my heavy belongings down the long aisle back to my truck
Austin R | Overall ExperienceGreat place!
Sylvestone D | Overall ExperienceEverything was fine
russell a | Overall ExperienceNot happy at all
Tkeyah F | Overall ExperienceNeed to be some sort of climate control...2 of my televisions were damaged due to extreme heat.
Cheryl G | Overall ExperienceStaff were very nice...professional
Cheryl G | First ImpressionsThe rep was very unknowledgeable and rude. She didn't know what she was talking about she wasn't helpful and unprofessional.
Tkeyah F | First ImpressionsI had got expressive
Tinika L | First ImpressionsStaff was friendly and helpful. Was very pleased with transaction.
russell a | First ImpressionsMy experience getting the unit was good but try he next morning after renting the unit I actually did not need and the would not refund me any of money should be prorated I did not sign a contract.
monica t | First ImpressionsI loved rhe professionalism of the staff and the security of the property.
Catherine H | Overall ExperienceMy move out Day was 6/28 not 7/12. Please change this as I should not be billed.
BOBBIE J | Overall Experience