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Steven b | First ImpressionsCustomer Reviews for U-Haul Storage of Overland
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The storage unit was nice and clean but the price for this storage is ridiculously high $100 dollars for a small 5x10 storage unit is high I had the storage for 3 years and $100 is too much money in 3 years to spend at a storage unit that was small and help up to a one to two bedroom size.
Kameia R | Overall ExperienceHard to reach manager by phone. But great service otherwise.
William H | First ImpressionsThank you
marlon m | Overall ExperienceI believe that if you all don’t actually offer 24/7 access why advertise it on the building? If there is an “after hours” person to contact why aren’t they available after hours?
Sharnea J | Overall ExperienceI never had one problem with anyone, they were always helpful and friendly.
Shawn J | Overall ExperienceThe staff and managers are friendly and helpful. They have been a godsend to me in the terrible situation I was in.
Katrina O | Overall ExperienceEveryone there was great from the staff to the guys that I dealt with every time I dropped off a truck Thank you so much
ozzie s | Overall ExperienceI canceled everything I decided not too move right now
KIMBERLY H | First ImpressionsEveryone at this location was very friendly. Even when I ran into issues they keep it very professional and fixed the problem. Thank you guys!
LAQUITA C | Overall ExperienceKenny is the manager at the Page Location courteous and very professional wonderful storage experience so grateful and thankful for him and his team!!!!
Demaris R | Overall ExperienceHenry and DeShawn , 5 stars!!
James H | Overall ExperienceI reserved an appliance dolly, there was no appliance dolly, the move became extremely difficult without that and I had to add 12 hours, , will never use this office again, I have had good luck in the past with uhaul this office did not even apologize for not having what I reserved
Chloe H | Overall ExperienceHenry was very helpful and kind he was always pleasant when I needed his help
Yvonne B | Overall ExperienceI have been a customer on and off for 3 years. I've never since had a bad experience. I would come back if needed. Thank you UHaul.
Dena M | Overall ExperienceMy unit was clean, the whole rental process was super easy and streamlined. Perfect transitional period as I found a better living situation. Any truck, moving, unit rental needs of my own or others I know, I will immediately recommend this location! The whole experience could not have been better.
Katherine W | Overall ExperienceEvery time I deal with UHAUL. It has always been a good experience. Everything flowed so easily No hiccups just smooth sailing .
KIMBERLY K | First ImpressionsThis facility is so nice and clean. It is well maintained. When I was moving out the staff was friendly and very helpful. Check out was quick and simple.
Ruby E | Overall ExperienceThe team is Awesome! From the managers Kenny Chris Mike such a great experience.
Valerie W | Overall ExperienceThe manger and staff are professionals, I use a lot of facilities across the states and they just understand the needs and provide insight helpful information and guidance. Best facilities around we always use u haul storage facility’s 1st when we can…. and those bathrooms cleanest in town. This store is a fine example of how all uhauls should be managed ! Cameron
Cameron C | Overall ExperienceThey helped me with open arms and I mean that from the bottom of my heart ❤️
Janice S | Overall ExperienceFacility is clean! Staff were friendly and helpful.
Mary G | Online Move InVery professional staff
Linda G | First ImpressionsMatt has phenomenal you need more people like him at the page location
KIMBERLY H | Overall ExperienceThe person that helped us was very friendly, and helpful
barbara s | First ImpressionsThank you Kenny Kramer for all your help.
Joseph ' | First ImpressionsExcellent experience
ora w | Overall ExperienceSurprised by how simple it was to rent a space!
Hugh M | First ImpressionsI love the people there Henry miller Tammy and the lady with the blonde hair that works in the building they are so sweet and nice thanks so much
KIMBERLY H | First ImpressionsYou are by far the best staffed and operated U-Haul facility I have ever been acquainted with! Good work!
Larry D | Overall ExperienceStorage Manager Kenny was very friendly and knowledgeable as well as professional. I recommend all my family and friends because of the personal service
Demaris R | First ImpressionsToo expensive, excellent staffing.
Agustin M | Overall ExperienceRespectfully staff
Curtis C | Overall ExperienceTo get to this location, I had to go to two others because the location I had requested was not available for my return and the one your co referred me to didn’t have space either.
Larry D | First ImpressionsWould look into using this facility again. Thank you for the service I recieved.
Madeline L | Overall ExperienceKenny Kramer was very helpful at move out. I appreciate the assistance that he gave me.
Veronica S | Overall ExperienceFriendly & Helpful staff!
Barbara L | First ImpressionsWe were able to obtain and utilize the storage shed with ease. Will always be a customer, thank u UHaul!
Angela D | Overall ExperienceKenny is the best thanks for all your help
Gregory R | Overall ExperienceVery helpful great staff I felt very comfortable
antionette t | Overall ExperienceGuys doing great work keep it up.
Stephen H | First ImpressionsI had the pleasure of meeting Dawn at the self storage and she was so nice and polite
Cory B | First ImpressionsStaff was very friendly and helpful
HEIDI F | Overall ExperienceCalling the Uhaul location directly was difficult. Never answered phone. They were friendly when speaking with them, YES. Just a difficult time to get them to answer phone. I would email the storage facility and never received an email back nor returned a phone call.
dianette m | Overall ExperienceI really appreciate the free month of storage offered to flood victims. I lost almost everything and thanks to you, I was able to store the few things I was able to salvage at no charge. I will always be grateful!
Ellyssia R | Overall ExperienceGood job by All
LARRY J | Overall ExperienceOverall, We had a good experience at the Page Location. Sometimes suspicious people seemed to be parked in the parking lot. Wish there was more smaller 60-90 gallon trash bins around the facility.
George K | Overall ExperienceGreat Team with excellent quality service.
Robert B | Overall ExperienceKeep up the good work
Jonathan D | First ImpressionsThe young man on duty was very professional and helpful!! I’ll definitely refer this location to family and friends!!!
doritha d | First ImpressionsMy experience on yesterday was very positive with the Sales Associate who helped me with selecting the right storage space for my belongings...and again on today 8/13/22the gentlemen was extremely helpful and friendly with selecting my boxes 👌🏾
annissa s | First ImpressionsKenny in particular a standout. Thank you.
Roberto A | Overall ExperienceEveryone was friendly and helpful
Alisa D | First ImpressionsWas not happy about rental of truck or storage had to make multiple trips to different locations to pick up equipment and storage not happy
LARRY J | First ImpressionsI am so grateful for the help UHaul provided during this time. Being impacted by the flood waters is a devastating experience and the fact that UHaul provided a month free of charge is an amazing blessing. I will be a customer for life as this one action has helped our family so much! Thank you for being a business that truly cares and helps people in a time where it's hard to find kindness in the world. Well done! Facility is impeccably clean and safe and the workers are kind and efficient. Very, very grateful...thank you!
Angela D | First ImpressionsYou gise are amazing helping people from the flooding
Christine S | First ImpressionsI in St. Louis community credit union yesterday and everyone in line about u-haul
beth h | First ImpressionsLove it
Chelsea J | First ImpressionsOther than the prices everything else was great
Steven K | First ImpressionsAbsolutely amazing and friendly staff Donna was the one who helped me when I first pulled up to get my unit and she was extremely helpful and just as nice as she can be five stars😁🤩
Shelley R | First ImpressionsIt wasn’t explained the new way to check truck in. I didn’t realize you were to take pics and go through your own self check in. I didn’t look at my text message until after I was finished with the truck. I was use to the old way to f checking truck in.
dianette m | First ImpressionsThis was our first experience using a storage facility and these guys have set the bar really high! We couldn’t have been more impressed. This facility is well maintained, climate controlled, spotless (thanks to Dawn) and the security is very high tech and works. They even provided us with new high security locks. Carts are provided for loading and there’s easy access to all units. We highly recommend this facility.
dominic l | Overall ExperienceThe staff was very helpful and got me into a building in minutes. Highly recommend!
Eric M | First ImpressionsThank you very much for the Help you have given me
Derrick S | First ImpressionsThe staff was very helpful
LaJoyce N | First ImpressionsGreat bunch of people, one and all!
KIRK B | First ImpressionsThe employees at this location are always friendly and efficient. Very much appreciated
Victor O | First ImpressionsThe gentleman was very courteous and polite and helped me to find the exact unit that i needed.
LAWANDA H | First ImpressionsTysm Mike and jhonny..and malik
Valerie T | Overall ExperienceThe staff was also helpful & friendly.
PEARLIE W | Overall ExperienceThe staff at this location was very helpful and friendly. Unfortunately, I was not given the best directions when it came fir me to access my storage unit. Even with that, this is a good facility.
Sebrina H | First ImpressionsI recommend business great service friendly reliable and courtesy to use equipment.
DIANA S | Overall ExperienceMy free month was not up and I had planned on putting a few things back in storage temporarily, however you all assumed I was done and closed my account!!
Sandy G | Overall ExperienceThe supervisor of this office acting like a a jerk
KIM K | Overall ExperienceI am so impressed with the cleanness & friendless of everyone.
PEARLIE W | First ImpressionsAppreciated the bathrooms being clean through this trying time
debroah c | Overall ExperienceFast, easy, simple and reasonable.
Donald F | Overall ExperienceOnly thing is the storage unit has roaches and need to exterminate because I don’t and didn’t have any until I moved my stuff in
TRACY C | First ImpressionsClearer directions about signing in would be helpful. It took me a while to locate the area to sign in.
Laura B | Online Move InAll the staff members are extremely friendly and helpful wouldn't go anywhere else for rentals
JOSHUA C | First ImpressionsDid not like having to call in with the prompt and be told that it's a 36 minute wait just a I can ask a question. That part I didn't care for.
CECILEY R | First ImpressionsThe entire team did an amazing job in helping me set up my storage units and each time I rented a truck to move it out, they exceeded my expectations
William M | Overall ExperienceGreat company
Daisy H | Overall ExperienceSimple and automated access. Super friendly staff. Brand new facilities.
Marc P | Overall ExperienceThe unit cannot hold 2 rooms of furniture as stated online there were roaches greeting us at the front door
Lakeisha M | Online Move InThe place was packed however, the associate got me in and out , even went the extra mile to push my trailer during return when I couldn’t back it up properly. Ten star job!
Taliyah M | First ImpressionsTook many times to enter building with code
ROCKNEY H | First ImpressionsEveryone I worked with were helpful and very knowledgeable, friendly, and patient. Uhaul staff made my difficult move run smoother!
Monica J | First ImpressionsI registered for a unit online as part of a truck rental. Upon move in realized the selected size was probably too small. The staff quickly and easily switched me to a bigger unit. Seamless and stress free.
Marc P | First ImpressionsI
HAROLD C | First Impressionsgreat staff
Virgil J | Overall ExperienceMy salesman gets Five Stars on everything. He was very nice, knowledgeable, did all the right things to earn my business. His Co-worker was also very nice!! An very good crew and I was very satisfied with my visit.
Harold B | First ImpressionsVery friendly staffs. Just make sure everyone wears a mask☺️
tatyanna i | First ImpressionsVery good service!
Moyyah S | First ImpressionsExpensive could lower monthly price a little bit
Thomas B | First ImpressionsStill not sure why extra locks got put on all the lockers since no one informed us. That's the kind of thing you have to communicate to customers.
Chris G | Overall ExperienceI will always come back / great deals
Gregory R | First Impressions