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Wayne M | Online Move In
Customer Reviews for U-Haul Storage of Sebasticook
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Becky was the absolute best!! I would recommend her to anyone and everyone !
Margaret V | Overall ExperienceI wanted to continue keeping this unit but was financially pressed to choose. Nothing at all to do with U-Haul in any way. I had to give up and I'm sure by now you know what I gave up. Update your accounts so I don't have to be reminded of my loss. Thank you, Gregg Woodard C071
GREGG W | Overall ExperienceWorked out perfect for ours needs-
Rachel C | Overall ExperienceWaterville Staff was super helpful!
Derek T | Overall ExperienceThere was some confusion regarding finalizing the reservation and move-in. I ended up going to the office and just having to finish everything on my phone because the person at the desk couldn't find any information on me and wasn't really offering any other solutions. Not great customer service, but when that was finished, it was very simple to find and enter my unit, which was clean and dry.
Erin K | Online Move InVery clean!!
Serena B | Overall ExperienceI went in to the office on April 15th to report that I had moved out and no longer needed the unit. The two guys thanked me for letting them know. They said they would go by that afternoon to inspect the unit and close our my account. I still go billed for May and had to call the national office (because the local office doesn’t have direct line) to get them to stop the automatic payments. Now I have to fight for a refund.
DANIEL V | Overall ExperienceUnit was dirty with broken glass, had to sweep before move in. Lots of debris around the facility property and a door that has been crushed and not fixed for several months.
Serena B | Online Move InGood staff and supper to deal with
CLARENCE D | Overall ExperienceSomeone had broken the left side door of my unit Before I moved in and mice destroyed alot if my clothes and fabric. There's some acres for animals and spiders to go from unit to unit. Needs more space between buildings. Needs cameras. The lady at U-Haul was outstanding. Very disappointed she isn't manager, she is thorough and personable, consistent and hard working. Hope she gets store someday. TJA
TRACEY A | Overall ExperienceGood staff
CLARENCE D | First ImpressionsNot happy with the amount of dirt that comes in under the door. They really should not be room for dirt and vermin to enter
ARETI L | Overall ExperienceOutstanding service thanks
Thomas M | Overall ExperienceWish there was better lighting there was virtually none if ever had to go in evening depended on headlights and flashlight to see anything inside and out
Lynn C | Overall ExperienceThe unit has no nighttime lighting, which makes access after hours difficult.
Robert F | Overall ExperienceGot broken into the first Month was told there are no real cameras. No lighting at all not safe after sunset. Also after 3 days late they put locks on unit which there should be a longer grace period atleast 5-10 days?
MAEGAN B | Overall Experience