Always friendly and professional!!
Reywald AmbaganCustomer Reviews for U-Haul of Yuba City
(Next to Meek's lumber yard and 76/Circle k gas station on hwy 20, Block west of the Yuba Sutter mall and hwy 99 instersection.)
Services at this Location:
Contact Us
1446 Colusa HwyYuba City, CA 95993
(Next to Meek's lumber yard and 76/Circle k gas station on hwy 20, Block west of the Yuba Sutter mall and hwy 99 instersection.)
Services at this Location:
Office Hours
- Mon-Thur: 7 am–7 pm
- Fri: 7 am–8 pm
- Sat: 7 am–7 pm
- Sun: 9 am–5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Customer did not leave a comment.
Angel Arce- Rating:
- 5.0
Customer did not leave a comment.
Ernest Rosalez- Rating:
- 4.0
Customer did not leave a comment.
Ryan Nelson- Rating:
- 5.0
Customer did not leave a comment.
RODRIGO SANTOS- Rating:
- 5.0
person who helped me was super nice I forgot get his name.
Gurinder Purewal- Rating:
- 5.0
After a long haul with only a trailer to drop off, the line of trucks being returned was NOT what I was hoping to see. Fortunately, the young woman overseeing the process recognized my plight and had the experience and instinct to quickly circumvent the line in light of my relative simple disconnect and had me out of there after a couple of moments with an "all good to go" and a smile. A day-changer for me. Thx, Uhaul of Yuba City!
Richard MCMINN- Rating:
- 1.0
You guys gave me a truck with a lock and no key. I had to drive back to the shop and get a lock cutter. When i finally got it opened there was a lot of dolly and cushions. So I had to drive back and trade truck. Over 1 hr of my time was wasted. I didn’t even get a discount for the mistake. Then on top of that, when I dropped off the truck, the guy there was very rude. You guys need to train your employees better.
Lee Yang- Rating:
- 5.0
Customer did not leave a comment.
roman cortez- Rating:
- 5.0
Aaron was great. Friendly and helpful.
Cindy Nishida- Rating:
- 5.0
Very polite and pleasant employees very helpful and stress relievers on phone and in person helped our stress level from 10 to none when it was all said n done thk u very much for ur service. Was greatly appreciated.
Brenda McGrew- Rating:
- 4.0
Customer did not leave a comment.
richard bailon- Rating:
- 5.0
Customer did not leave a comment.
Ravinder Singh- Rating:
- 4.0
Improve the app and self check out. It was not allowing me to submit anything in a timely manner, it didn't even finish the process
William Mullinnix- Rating:
- 5.0
Customer did not leave a comment.
Devon Broussard- Rating:
- 2.0
Get employees that actually work. I can bet that the only employees that work are the ones at the front desk. Any other employee is just walking around with their phone in their hand and not actually working or just walking around looking for who knows what saying he was helping someone else. 20 minutes after I got there, I had to go ahead and go around and put the trailer into a spot and unhook it myself because nobody was moving the box trailer that was in the way while my girl went and got someone from the front desk to check the trailer in. Unacceptable. Even the equipment rental guys, who are usually understaffed, move way faster than these guys. Get better employees.
Robert Prado- Rating:
- 4.0
Well the wasn’t in the box yet when I got there and it took me a second to even find the box in the first place. But it went pretty smooth besides that.
Raymond Lincoln- Rating:
- 5.0
Customer service is great and the installers do a terrific job
PATRICIA CROSS- Rating:
- 5.0
The gentleman that assisted me today was very patient and very informative
Danielle Ostergar- Rating:
- 5.0
Staff was friendly and courteous, as always. I have never had a bad experience here.
Reywald Ambagan- Rating:
- 4.0
Customer did not leave a comment.
William Halfhill- Rating:
- 4.0
Customer did not leave a comment.
William Halfhill- Rating:
- 4.0
Everyone very helpful & accomodating as the first trailer we rented was too small so we had to go back and obtain a larger one.
Terri Radford- Rating:
- 4.0
Customer did not leave a comment.
Ralph Parrish- Rating:
- 5.0
Customer did not leave a comment.
AMITKUMAR Patel- Rating:
- 3.0
Customer did not leave a comment.
Monica Arredondo- Rating:
- 3.0
Customer did not leave a comment.
Jonathan Hindo- Rating:
- 5.0
Customer did not leave a comment.
Jaime Cortes- Rating:
- 5.0
Customer did not leave a comment.
Angel chavarin- Rating:
- 5.0
Thanks again for the quick and friendly service
lawrence jackson- Rating:
- 5.0
Customer did not leave a comment.
James Pingrey- Rating:
- 1.0
Bad service and the driver door kept on opening while driving, when I returned the 10 van to the location, I told the lady about the door and just ignored me and didn’t even offer any discounts
Daljit Khangura- Rating:
- 5.0
Customer did not leave a comment.
Kathleen Watson-Pizano- Rating:
- 5.0
Always love coming to the Yuba city location. Always has what I need and never tries anything scummy. To see the owner/manager behind the register just shows the good leadership!
Luciano Marigliani- Rating:
- 5.0
Customer did not leave a comment.
Edie Daniels- Rating:
- 5.0
Customer did not leave a comment.
Annette Anderson- Rating:
- 5.0
Customer did not leave a comment.
Lisa Tudor- Rating:
- 5.0
Once again, the staff was Awesome
RONNIE MCDANIEL- Rating:
- 5.0
Truck smelt of cigarette smoke and had ash from cigarettes all over.
Jessica Basting- Rating:
- 1.0
Customer did not leave a comment.
Maurisio Ocampo- Rating:
- 5.0
Customer did not leave a comment.
Daniel Crowley- Rating:
- 5.0
Customer did not leave a comment.
Lynn Eason- Rating:
- 4.0
Customer did not leave a comment.
Denise Hobby- Rating:
- 5.0
Customer service was excellent, knowledgeable and very friendly
David Wilcox- Rating:
- 5.0
I had booked the truck a day before when I got there they was barely cleaning it making it worse because it was wet and got all dirty with mud while loading
Sandy Medrano- Rating:
- 5.0
Everything was great
LINDA FELDSCHER- Rating:
- 5.0
Customer did not leave a comment.
CARRIE SCOTT- Rating:
- 3.0
Customer did not leave a comment.
Rayveyone Brown- Rating:
- 3.0
We waited in the drop off location about 15 minutes and no one came out, I got out and took pictures of the trailer and did the mobile check in drop off, no one had come out even by the time we were leaving
Valerie Flaningam- Rating:
- 5.0
Customer did not leave a comment.
Faye Lewis- Rating:
- 4.0
Customer did not leave a comment.
Shawn Anderson- Rating:
- 5.0
Customer did not leave a comment.
Krysty Gasperoni- Rating:
- 5.0
Good Customer Service.Thanks
Charles Hall- Rating:
- 5.0
Customer did not leave a comment.
Amar Gandhi- Rating:
- 5.0
You are doing great
Sandra Grosdodier- Rating:
- 1.0
Associate was not efficient at her role. Every time she tries to assist us there is always issues and delays.
Doralba Hernandez- Rating:
- 4.0
I rented trucks from haul many times.I made the reservation online and everything was waiting for me. In and out in 5 minutes. Thank you. You guys rock.
Paul Rogers- Rating:
- 5.0
Customer did not leave a comment.
Christopher Prenatt- Rating:
- 5.0
Nothing. Everything was perfect and on point
Aaron Christophe Harris- Rating:
- 5.0
App was unreliable and slow.
Bobbi Wiggins- Rating:
- 4.0
Customer did not leave a comment.
Charles Vinn- Rating:
- 5.0
Customer did not leave a comment.
michael stone- Rating:
- 4.0
Customer did not leave a comment.
Steve Rose- Rating:
- 1.0
Took 45 mins for the app yo approve me and let me into the truck even after I made an online reservation.
Jack Owen- Rating:
- 5.0
Austin was awesome and so was Ozzy. Thank you so much for taking care of all my needs. My moving went great.
leslie angel- Rating:
- 5.0
Customer did not leave a comment.
John Montillano- Rating:
- 5.0
Customer did not leave a comment.
John Sutherland- Rating:
- 1.0
Truck had many issues and should not have been rented out. We drove over 500 miles with a truck that had bad breaks and windshield wipers. The truck also had some major transmission issues. It was unable to speed up to 40 mph during times. Also every time you hit the breaks the RPM goes to max. The truck also shakes and rattles often. We were very greatf to make it to our destination with all of our belongs. We prayed hard to not have to call roadside assistance. A truck like that should never have been rented out. Shame on you.
judy lin- Rating:
- 5.0
Customer service is great and the install of hitch pleased as they went over warranties. Thank you again
Sherry Meyers- Rating:
- 5.0
Getting past your phone recording messages to finally talk to my local store person. But what is GREAT is that your staff at Yuba City is so cordial! I really appreciated working with someone seemed happy at what they were doing and how willing they were to help.
GERALD LABAW- Rating:
- 5.0
Great place
Andrew Doolittle- Rating:
- 5.0
Customer did not leave a comment.
Fredrick Radler- Rating:
- 5.0
Customer did not leave a comment.
pat berkowitz- Rating:
- 4.0
Extending your hours
Ray JACKSON- Rating:
- 5.0
Fast and Friendly service
audie mcconnnel- Rating:
- 5.0
Customer did not leave a comment.
Edward Meilicke- Rating:
- 4.0
Customer did not leave a comment.
Diana Lee-George- Rating:
- 3.0
Reserved at one location with guaranteed availability for it to be changed to a different location 20 miles farther away. Isn’t there a $50 credit if something changes on the reservation on your end?
Alvy Soto- Rating:
- 5.0
The staff is very professional and friendly. This is the ONLY U-Haul location that I will go to. The best I have ever dealt with.
BARRY ROPER- Rating:
- 1.0
Pick up was a mess key was not left in the truck so I was given a bigger truck with a promise of same price for smaller truck when confirming my drop off time again I was quoted the price for the smaller truck! But then I was charged an additional 171. On my card which over drafted my account so now I owe my bank as well! Not happy with my experience at all!
Danielle Watson- Rating:
- 5.0
More people at the front desk
mike bird- Rating:
- 3.0
When I ask what time the location opened the next day was told 730. I got there at 8 to return equipment and open time was 9
CHAD STEPHENSON- Rating:
- 1.0
They charged for gas even though we placed gas in the truck and made sure it was correct on the gage. Employee told my husband it was good. They said they would email receipt. Upon checking the receipt I noticed the charge for gas. We went back to see if they would refund the gas. They didn’t. Make sure you take pictures of everything, this location will cheat you.
Paula Pena- Rating:
- 5.0
very fast clran easy nd cheap
Danielle Ostergar- Rating:
- 3.0
Staff was un-energetic and borderline rude.
Isaiah Rallo- Rating:
- 5.0
Customer did not leave a comment.
Christopher Hacker- Rating:
- 5.0
Customer did not leave a comment.
Lisa Hilton`smith- Rating:
- 5.0
Ozzy was very polite and thorough. He contacted us to let us know we could bring our vehicle in earlier than was originally scheduled. Very much appreciated.
Brenda Haase- Rating:
- 5.0
Customer did not leave a comment.
Connie Lann- Rating:
- 5.0
The truck was clean and the staff was great. I would definitely recommend The Yuba City U-Haul to family and friends.
Seinin Markee- Rating:
- 5.0
Always quick and courteous
Edgar Schutte- Rating:
- 5.0
Amazing
Maria Salinas fernandez- Rating:
- 5.0
Awesome Customer Service
Denise Cordova- Rating:
- 5.0
Customer did not leave a comment.
Monique Herrera- Rating:
- 5.0
Austin was amazing, their entire staff was great. Clean, very professionally managed. My car had broken down while I was hauling a uhaul trailer from AZ to WA, had to rent a box truck and auto transport from Yuba, and transfer all my stuff midway. Although I ran into car trouble, Austin made everything way better for me and was super helpful. I highly recommend, very great team, nice job! Thank you!!!
William Belanger- Rating:
- 5.0
Customer did not leave a comment.
ROHIT BURTON- Rating:
- 5.0
Good people working there
eric hess- Rating:
- 5.0
Customer did not leave a comment.
Mary smith- Rating:
- 5.0
Customer did not leave a comment.
Alex Secord- Rating:
- 5.0
None. The service was perfect.
Sondra Nunez- Rating:
- 4.0
Great experience. Would use again.
edith shubert | Overall ExperienceAdditional Services at this Location
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