Customer Reviews for U-Haul at Citrus Bowl

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul at Citrus Bowl

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Anthony P. on

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nothing it was good

christine D. on

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Never anyone inside to greet the customer. When they do come to help you. They talking to each other instead of the customer. Hospitality is horrible. Needs lots of training..

Michael B. on

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Luisito N. on

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Alexis A. on

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The dolly that I added to my rental was not put on the truck and the trunk door still had the zip lock on it. I didn't notice this until I reached my storage unit. I had to cut the zip lock myself. Luckily, my storage facility had my carts for me to get my items into the truck. However, I had to drive back to the uhaul location to get the dolly so that I could comfortable remove the items from the truck when I got home.

George C. on

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I can never get a call into the store. That's ok. I learned customer service knows the answers too. Fine great customer service reps. I like every location I have done business with here in Orlando and Kissimmee. Just super people.

Roderick H. on

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marvin A. on

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Glen Z. on

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sean E. on

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Ok location in a terrible neighborhood.

Fritz D. on

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The team at U-Haul was tremendously helpful in supporting my truck rental needs.

roberto S. on

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Nada. Todo fue excelente. Gracias por existir

Maribeth R. on

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I was very disappointed that my drop off location was changed to one further away from where I moved and when I dropped it off I was charged for the extra mileage! Insaine!!!!

avantika P. on

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Anyelo A. on

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Brian F. on

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When returning trailer my SUV was being guided in by attendant who did not alert me I was to close to a parked trailer as he was on his phone, Dana mage to my number was severe, not happy

Michael L. on

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BRIAN G. on

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Great job

Bilan W. on

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jean D. on

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Mara P. on

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Jeff M. on

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Super nice. Very efficient !! Top notch operation!! Love uhaul!!

JESUS NORMAN P. on

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edward Y. on

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OIL LIGHT ON CHECK ENGINE LIGHT ON

Emanuel S. on

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The lot attendant was very friendly and was great with customers service

Rachelle P. on

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Daniel was very helpful and professional.

djuan I. on

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parveen R. on

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For all your needs I would definitely reccommend Daniel Ramcharitar. At the last minute he was able to get the Uhaul ready and in time for when I got there. This really made my move easier and quicker. He was very polite and understanding. He explained everything I needed to know about returns and safety. I would for sure come back to this location and work with Daniel.

Denia M. on

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George C. on

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I wish to complain. I have never had bad experience. I wish to be like other customers. Just have a bad or negative experience. Just one.

Juan R. on

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kelly W. on

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Thank you!

Archange M. on

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Scott F. on

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This was a one way trip. The drop-off was seamless. Great customer service. I was checked out within 5 minutes. Thank you.

Sarah G. on

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