Customer Reviews for U-Haul at Tel-Nine

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul at Tel-Nine

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CHERYL LATRICE M.
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Customer did not leave a comment.

RHONDA RENEE D.
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Jeffrey is a very nice person, very helpful, willing to answer all questions. This is the second time I needed to rent a truck and he was ver helpful each time!!!

JUDITH ELENA B.
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Very well managed and friendly, helpful, professional staff

ARPHA M.
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all set

GEORGEIVAN K.
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Customer did not leave a comment.

MARLON MAURICE B.
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I have always had great service at this location.

SUSAN LETICIA-AN F.
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Customer did not leave a comment.

DONYELLE MISHAWN A.
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Customer did not leave a comment.

Patricia B.
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Nothing and Jeffrey has amazing customer service

ZENESSEECREAMA C.
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Your employee Jeff is a great asset his skills and energy is amazing he made me feel like Family it was the greatest experience I had all year he took care of me more than words can subscribe the hold staff was great as well beautiful energy I love it so satisfied thanks so much!!!👍👍👍

Yalanda T.
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Customer did not leave a comment.

Renita H.
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Overcharged!!

TOD VINCENT M.
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My customer service representative was very accommodating and professional.

KHALID B.
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Customer did not leave a comment.

Marquis A.
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N/A

Dana W.
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Customer did not leave a comment.

Ray G.
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Customer did not leave a comment.

CLORETTA ANNETTE D.
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EXCELLENT - PROVIDE THE FOCUS OF CUSTOMER SERVICE TO THE UHAUL DOWN THE STREET ON TELEGRAPH

PAMELA MICHELE C.
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Very impressed with the cleanliness of the van I rented

SHERILL ANNETTA L.
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Workers need customer service training badly. They are rude and it makes no sense very rude. Will never return to this location again. Your staff sucks. And makes no one want to come there. I told everyone about the terrible service.

Leon H.
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Mr Love was very helpful and professional

JANE P.
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Customer did not leave a comment.

JAMES DANELLE S.
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Customer did not leave a comment.

Kimberly T.
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Customer did not leave a comment.

Christopher B.
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Customer did not leave a comment.

OLATUNJI MARTINS O.
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Customer service very friendly and ready to help.

Nikimarie F.
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The employees at this location were very kind, friendly and professional. I will use this location from now on.

Patricia B.
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Nothing awesome service

DARREN MAURICE D.
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Customer did not leave a comment.

ROBERT JAMES L.
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Customer did not leave a comment.

Johnny T.
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Hire more customers service help in the offices

BERNARD D.
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Customer did not leave a comment.

WALTER EDMOND D.
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Customer did not leave a comment.

LISA DENISE J.
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Jeffrey Fritchman is a excellent management. He make sure is customer is satisfied. Very friendly and what every he can do for his customer he try do do. Because of him I am giving the company a 5****

Alan G.
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Friendly and knowledgeable staff. Great and convenient service overall, thanks!

Debora R.
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Truck was not in the best order--seemed like transmission was slipping. However it was very clean. Glad I did not need to take it on a long trip. Overall, I have a better experiences from this location on previous occasions. I still would recommend using this location.

MATTHEW PAUL S.
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Customer did not leave a comment.

MERSELLUS RAY S.
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Customer did not leave a comment.

WILLIAM COURTNEY F.
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Customer did not leave a comment.

Kaaidietraee B.
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Customer did not leave a comment.

GREGORY S.
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Customer did not leave a comment.

Johnwinrod K.
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Nothing

Caleb S.
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Both the employees/managers that helped us on Saturday were super helpful! They extended the time for us and had the dolly/blanket removed like we asked. We were glad to work with them! 2 weeks before we rented a truck that smelled of horses. That was less than ideal.

TOMIKA MARIE H.
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Customer did not leave a comment.

Marisa D.
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Employee did not know how to remove the trailer from the hitch. We had to wait for the manager who was busy with another customer to help us. Took about 30 minutes

DON CLIFTON T.
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Customer did not leave a comment.

Kiana G.
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This is my 3rd time at this location hasnt been a problem ever. The office employees are always friendly and helpful. The young man I returned my car to outside was pleasant.

TONYARASHAWNN H.
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Customer did not leave a comment.

DENISE H.
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Customer did not leave a comment.

JACLYN ANN J.
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The 2 gentlemen at the store on Telegraph in Southfield, MI are the best. I have worked with U haul since college and I will never go anywhere else. The customer service is impeccable and the ability to make lifelong customers is because of their high standard in customer service. Thank you from our entire family. Jaclyn Ann

DWIGHT MAURICE B.
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Very professional knowledgeable... Thanks very much for your assistance!

MARTHA ANN H.
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Customer did not leave a comment.

SHELONDALATRECE S.
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Customer service was excellent the young man whos birthday is 9/17 is outstanding in his work performance. Very helpful and friendly

ANDREW DAVID P.
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Customer did not leave a comment.

SHERRIE J.
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Customer did not leave a comment.

Romylee A.
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Customer did not leave a comment.

Glendar D.
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Customer did not leave a comment.

LISA TIANNE P.
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Employee Jeffrey was professional & courteous at pickup and return of truck. Would definitely use and recommend this location! Great service!

ROBYN DERICA F.
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Customer did not leave a comment.

Jason M.
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Faster customer service

Colleen L.
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I couldn't believe how easy it was to reserve and confirm online. The van was clean, gassed up, and ready to go when we arrived. The staff was friendly and efficient. The check out was even quicker. After the guy inspected everything and noted the mileage, he gave me a total and said my receipt was sent to my email address. I didn't even have to go back into the building to finalize the transaction. We'll definitely come back here when we need another rental.

Arlante W.
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Customer did not leave a comment.

Jason M.
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This location is very clean and organized little farther away but I prefer this location!

selestine M.
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Customer did not leave a comment.

JOHNDOUGLAS R.
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Customer did not leave a comment.

THERESA SUSAN C.
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No moving pads on site.

Catherine K.
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The self check in option was not smooth but luckily the person working was able to help us

Kevin M.
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Customer did not leave a comment.

NYLAR MONA R.
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Customer did not leave a comment.

SHIRLENETHORNTON W.
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Jeffrey was very professional and nice.

ROSALINDIRENE T.
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I appreciate the excellent and professional level of customer service that I received from Jeff on my pickup and return of the equipment. He is a very courteous and caring employee and management should be proud to have him as a representative for the company.

Charles B.
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Customer did not leave a comment.

APRIL CHARISSE L.
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Keep up the good work.

TITO T.
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Customer did not leave a comment.

SANDRACHRISTINE B.
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Customer did not leave a comment.

CARLA M P.
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Could have called me to see if I was still coming because my ride was late picking me up and they cancelled my truck. I was able to get a 10 footer but it took me.forever to get moved. I still don't know h

JOHN B.
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See above.

Harold C.
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Customer did not leave a comment.

WILLIAM ROGER E.
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The person behind the counter had his crackers in cellophane. What a would a great experience. All the instructions, definitions beside pleasantry and courtesy. The young mans name is Jeffrey Fritchman. KUDO's

ROXANNA JEAN R.
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The only issue I incurred was connecting to the network to finalize my return of the rental. I could not connect with my cell or husbands cell and had to call the company to report my return. The representative (Bryan) was very polite and apologetic with my issue. I truly appreciate the company and team members that I encountered during this rental.

ROXANNA JEAN R.
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The representative (Keith Love) had no help (that was visible) but still managed to assist all clients who were returning rentals or picking up rentals. I definitely will recommend and use this location future services.

KIMBERLY RENEE R.
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Customer did not leave a comment.

LAWRENCE DAVID F.
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Jeffrey was very informative and gavesome tips on getting the chains from dragging and double checking coupler tightness. Very courteous as well. Facility was the most well organized UHaul location I can ever recall being g in.

marjan I.
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Great staff great service

ROBERT JAMES L.
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Customer did not leave a comment.

CAMILLEREGINA C.
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The young man who assured me was very professional.

NADERFAROUK E.
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Customer did not leave a comment.

Mena F.
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We were billed for 2 days and only had it for 1. It was never explained that we had to do a exit process when returning. Just to drop the keys in drop box. Also was charged a cleaning fee I did not know we had to sweep and mop the debri from moving. There was no trash left in the truck. I feel like I'm being scammed who pays 265 dollars for 1 day I might as well had paid movers...terrible.

STACY DARNELL B.
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Customer did not leave a comment.

CARLISA W.
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Customer did not leave a comment.

EVA MARIE F.
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Great Customer Service Staff was Excellent and professional.

Michael N.
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Customer did not leave a comment.

DIANE D.
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Customer did not leave a comment.

Alexusshatrice S.
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Customer did not leave a comment.

Mark B.
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Excellent

ALEXANDRAMARIE H.
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Customer did not leave a comment.

CHARLESRONALD S.
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Customer did not leave a comment.

RAY LEE B.
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Customer did not leave a comment.

Harold P.
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Customer did not leave a comment.

DONNA C.
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The young lady was very attentive. Very good customer service. This was my second time using this location within less than a 30 day period. I'll definitely use them again.

No reviews have been submitted for this location.

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