Customer Reviews for U-Haul at East Colfax

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul at East Colfax

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dennis w. on

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eddie h. on

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Ratchanan L. on

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Jennifer G. on

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Better customer service u need to hire better employee's with better attitudes not crappy

Roy C. on

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GRRRREEEAAAAATTTTT again

Sheri B. on

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Derek D. on

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JIM S. on

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The staff here, take great care of my weekly rental needs, in and out in a flash! Thanks guys! Jim Scharper Feeding Denver's Hungry 720-276-2118

John B. on

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samantha p. on

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Great customer service

Jennifer K. on

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The truck was in great condition and we appreciated the good customer service. Joel was helpful!

cynthia w. on

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Don't know, everything went great, customer service was great,loved it!

guilermo m. on

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WILLIAM K. on

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Daniel S. on

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Tony G. on

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All the employee are friendly and good customer service. I give them 100%

Ashley P. on

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david s. on

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samantha p. on

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Great customer service

matt b. on

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Roy C. on

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GGGGGRRRREEEEAAAAATTTTTT!!!!!

Rodney R. on

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BEN S. on

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Andrew H. on

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Steven L. on

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the person on duty for returns was awesome. Friendly and very capable

Philippa H. on

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It was fine. The van could use a wash! Otherwise all good with efficient, helpful staff.

GLENN M. on

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Great service, thanks guys

ERNEST S. on

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garret f. on

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Great staff, great truck, great overall experience!

Ron H. on

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Matt M. on

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Great services from everyone. Helpful friendly crew. Best U-haul experience I have had.

Stephen C. on

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service was professional and timely. no hassles. truck I rented was very clean and very satisfactory for what I needed it for.

David P. on

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aurora w. on

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LEROY T. on

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Keep up the good work. Justin was awesome.

Ron C. on

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A little pricey

Rowena V. on

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quintin b. on

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Nothing the customer service was great with each individual that was at the counter

Edward P. on

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Excellent customer service!

Jacob M. on

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Justin was amazing and fit my hitch installation in and get me a trailer at his location instead of driving to another location to get it. Very nice staff and clean equipment and location.

Tonia I. on

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We had awesome customer service by Justin when we picked up the truck. When we returned it Joshua also gave amazingly awesome customer service! Thank you!

Robert G. on

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Best experience I've ever had at U-Haul over the years. Justin was terrific - he deserves a raise!!

Surlena W. on

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Anastasia F. on

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I ordered a trolley but it was never given to me, I received a refund for it but it would have been disastrously if one of my friends didn't bring one. Moving to 18th floor is a bit of a challenge with out one. I think reviewing all ordered parts is ideal.

GARY M. on

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STEPHEN R. on

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Ann M. on

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Journey M. on

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Because of the size difference they helped submit a complaint.

Matthew H. on

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I mentioned the strap issue to the drop-off technician, who informed me he would submit his findings up the ladder. So, if that has been done, and the mechanism inspected, I'm comfortable the necessary steps will be adhered to.

Elizabeth S. on

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Quick in and out. Very efficient and friendly. Have used this location 4 times over the last 2 years and each time have had a great experience!

Rebecca U. on

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shantel j. on

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James L. on

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I think the employees at this office are doing a great job!

ORALEE M. on

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Frank T. on

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Dominick L. on

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Quick and easy with great tips about driving Uhauls.

Kearnan K. on

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Very efficient, professional and caring staff. These guys were very serious about concern for the customer and doing the job right.

Jennie W. on

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nancy y. on

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Jennifer K. on

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Mary M. on

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joel m. on

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The three staff members I interacted with; Josh, Justin, and Joel, all deserve fat raises. I don't know what they're paid, but it's probably not enough.

Rolemberg S. on

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Michael M. on

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Great staff. I have been there multiple times and each time they are great.

AMANDA C on

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Kareem was AWESOME and was literally my hero in such a nightmare of a move. Moving Helpers and the moving company that they contracted with is what made this move such a nightmare.

KRISTIN H on

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Everyone I spoke and/or interacted with was extremely friendly and helpful!

NICOLE B on

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Mark, the manager here is a Grade-A douche-bag and should go back to the food service industry for the level of ineptitude and poor service we received there with our last move. Do not go here.

CALLA T on

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Best customer service I have EVER received. I would go out of my way to use this U-Haul location again.

DAVID L on

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The staff was exceptional! Kodoos to Javier for his help on Friday, November 30!

SARA W on

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Been charged not told.Still waiting to be refunded $1680.Waiting 4 receipts.Box was smaller, had to use 2 instead of 1.Staff seemsfriendly, but nothing gets done.NO communication.No recommend.

HOLLY F on

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Was the worst moving experience, will not recommend Ubox to anyone

TIMOTHY R on

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Most excellent service and product. No complaints whatsoever.

TIMOTHY R on

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Excellent service and product. No complaints.

FRANCESCA J on

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Kareem`s customer service was beyond exemplary. He was patient in a difficult situation and handled everything quickly, easily and professionally.