Customer Reviews for U-Haul of Juniata Park/Feltonville

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul of Juniata Park/Feltonville

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NATALIE M. on

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The truck I rented needs a wheel alignment

Sharon S. on

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I called to extend my truck one more day since it was pouring rain and I wasn't moving a whole house. When I asked if I could extended it I was told " nope" I wanted for a minute thinking they were playing and when I said are you serious ? They said " yeah I'm serious, nope" so unprofessional. When I asked why they explained they had a reservation for that truck at 9 am and if I don't return the truck they are charging me 250.00. The whole experience was unfrofessional and I will not be using this location again

Phoenix T. on

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My van rental was filthy, my pocketbook was destroyed by nasty a gook on floor between front seats, back door was so dirty I was scared to touch it. Maybe a man would not mind but I was definitely bothered.

michael t. on

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Robert D. on

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Migdalia F. on

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It gets the job done

Yvette T. on

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OutStanding Service! Yvette Taylor/Pennsylvanian

john m. on

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Remove broken glass from vehicle so no one else gets cut

Eduardo V. on

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Customer did not leave a comment.

warren t. on

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Very nice very smooth

Karina P. on

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ESTELLA H. on

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Donald G. on

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Staff was friendly and courteous.

Michael M. on

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Was sent to Glenside, no where on the site, my email or anything else mentioned Huntington Pk

derek P. on

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The crew there was very accommodating, pleasant and polite, efficient and respectful to work with when we picked up the vehicle and upon return. Thank you

Cheryl W. on

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Have some refreshment. An coupons. An incentives.for refering. A friend

Pedro G. on

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Invoice of charges VS actual amount charges to customers bank.

Melanie G. on

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Customer did not leave a comment.

maximino p. on

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Due to the place was a little overcrowded but the employees got me in and out when I was dropping off my vehicle and no problems no anything that helped me very to get out quick I think the people in Huntington Park Avenue for their service excellent workers appreciate your service

Jeffrey P. on

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Brandon N. on

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Tisha B. on

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Great employees fast and quick service!

Courtney B. on

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JAMES C. on

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this was the second location we went to the first location where we made the reservation was not able to give us a truck so we had to switch ...I recommend not having hole in the wall places provide uhauls....they were also very rude

FRANCIS R. on

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Ruth T. on

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GILBERTO A. on

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Jasmine E. on

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fast service, friendly staff

Kevin F. on

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LUIS R. on

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Had Excellent Customer Service best Staff so far. Was treated awesomely and there's was also no wait.

Joseph R. on

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Have the equipment at the first location promised, not the third.

herman e. on

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Excellent location and easily assessable. Glad they were able to accommodate the one-way rental of 15' truck.

Brunilda H. on

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The guys at this location were very helpful and very polite they helped remive the auto transport. And did a great job with the returning of the truck. Overall im so happy that I used uhaul for my moving . it was a great service. Thank you.

JAIME C K. on

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Fast and ez

RSVP P. on

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CLEAN AND SERVICE YOUR VEHICLES!!!

CHARLES B. on

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Great customer service!

Ashley M. on

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No one was in the store when picking up AND returning. Got a really bad excuse of 'my bad' when I finally got in touch. Then after no one was there for the return I left the key in the door drop and received notice I had a late or missing return. I called the main customer service for help.

Tyrone A. on

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Nothing

ANISHA T. on

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Patrick M. on

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marisol d. on

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I was surprised it was opened for Thanksgiving,I'm glad that it was. Thank Uhaul.

Tyrone A. on

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than p. on

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Charnae S. on

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Have your employees treat the customers with respect. Debra from Customer Service was fucking horrible. It's too much too type but I know you guys have our whole conversation recorded so you can take a listen to that. The employees there are scammers. They charged me for equipment that I never even put on my order. Bottom line I will never use Uhaul for any rentals or even recommend them.

FELIX H. on

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Aren't like because is charged to much money

charles b. on

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adrianne h. on

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JOHN M. on

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Very impressed with the knowledge of the employees and he fix my wiring for my van to connect to trailer in minutes outstanding service thank you

Peter o. on

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whole transaction was smooth, customer service friendly. totally will use it again

nancy s. on

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Good Service. Sami always care about customers. I wish him good luck.

Lizetta T. on

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They told me and my brother they don't take the dolly off from tires or from truck hook. If we want it done it cost 15.00 dollars extra if that have tone do anything with contract they say no is separate and cash only. My brother pay it but they should had done it cause it should be there job.

Martha R. on

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Anita E on

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I had to repair the lock it was hanging off the screws was too long and the wood was damaged. However the box was cleaned.the latches was not work properly.

Jane P on

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Box still not arrived. Shipped on wrong truck and went to wrong state

AIMEE C on

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The staff at uhaul are ignorant and do not care about you or your valuables. The staff is untrained in UBox and they will continue with the false advertisement and fraud. I`m filing a lawsuit.

TIFFANY C on

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I loved the employee who delivered the u-box. He was very helpful, and extremely friendly. The lock device was missing, and he took his own time to go to a local hardware store and install it himself.

ELISA A on

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Great staff!

GOKHAN E on

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Fantastic service.The guy that dropped off the Ubox was friendly and helpful

GOKHAN E on

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Great new service. Really convinient and fast.