Customer Reviews for U-Haul at Sheridan & Mississippi

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul at Sheridan & Mississippi

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JENNIFER E. on

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This is in regards to the "Moving service" I booked a moved with my truck and he never showed. I had a very small storage unit that wasnt even half way filled. I tried calling the moved and one answered. I called uhaul moving services to ask where my moved was and they informed me that uhaul was NOT a moving company and they booked moved through a third party company and I would have to contact them. Then they asked me if ibwanted to book someone else for triple the price. Why the would I do that when the first moved never showed?! And than she hung up on me. This service is a total joke.

JANET B. on

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Gabe and Kevin were great from start to finish! Very professional, knowledgeable and friendly. I would definitely use them again if the need came up!

MICHELE G. on

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Well...ywice in a week because the first rental the week before I was told they needed truck back before 6. So I hurried back to a closed location and then to find I could of kept it over night with or for the same price.

Matthew B. on

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Had a very pleasant experience. Staff was very friendly and the service was quick and simple.

greg c. on

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I was not involved at destination, however, my daughter said it went well.

Todd T. on

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Customer did not leave a comment.

Nick B. on

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Was called at 7am and told to return the truck at 9am when the truck wasn't due back till 4pm. You need to have the employees look over customers contracts before calling at such an early hour. Then when dropping off the truck the employee on duty said no one called then said it was another employee and when my friend repeated the employees name 2 minutes later he said no one with that name works here.

kathleen l. on

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We requested the 28 foot truck which was to be at this site but was not. We ended up with the 17 foot which we had to make 2 trips. Yes we could have waited for the other truck but with the rain storms and everyone ready to move we had to take the smaller truck to get the move done. We were offered to use the blankets for free but we were charged 10 dollars and they were all wet. So we could not use them. I did dry them and folded them and put them back in the truck. I really was very frustrated but because I felt that my hands were tied and I had no time to look for other moving trucks.

kristen s. on

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Larry F. on

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I had to go to 3 locations to get a truck. I went to the one that you had said the truck was there and it wasn't there. They sent me to Federal and Evans in Denver and there was no truck. They sent me to the Sheridan address and they had a truck longer than the one I ordered. I wasted about 2 hrs. of my life in this transaction. I drove to Fairplay, Co. and unloaded and than went to Alma, Co. to drop the truck off and found out they didn't take one way rentals so I had to backtrack fifty miles to drop off the truck. No told me this when I rented the truck. Very, very poor performance on UHaul's part. Someone needs to call me.

erik r. on

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Anthony R on

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Great service at this location. I could not be happier with my choice to use Ubox. Devon was a great help through the whole process

donna m. on

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I thought everyone was pleasant..explained thoroughly.. I would return & recommend..

nancy g. on

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chris n. on

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Anthony R. on

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Great customer service especially Devon everything I need and that you box connected but definitely recommend this location

Paul S. on

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Thomas S. on

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alls good

Deb R. on

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phillip d. on

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Ashkan V. on

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ROBERT M. on

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ERIK J. on

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robert e. on

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Trent G. on

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Easy to find and access. The employee was very friendly, courteous and expedient.

Dustin C. on

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yorba v. on

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Not a thing- everything was good

Kurt A. on

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Jeffrey W. on

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It was a fairly tight fit in the parking lot, but the staff was excellent, helpful, and accommodating.

jeff z. on

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last night I went to this location to get help with a wiring harness. The guy was outstanding, helped fix my wiring and got me out the door fast. The next morning I went to pickup up my trailer and the guy (different person) seems like he only half knew what he was doing. Maybe hung over from St Paddy's, I don't know. When I dropped the trailer off the kids sort of knew what they were doing. I'll be going back to drop a $20 tip to the first guy. The others, not so much. Regarding the whole process I'm not terribly impressed. I reserved at one location, then they sent me to another. Overall, not that impressed.

Janice P. on

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Loved it great staff great experience

SVEN L. on

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If truck due by certain time, call couple hours before. I was called 40 mins before, and was 1 1/2 hours away.

gary t. on

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Emily M. on

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GEORGE V. on

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I really liked the the truck and the performance. I'll definitely rent another one.

cody j. on

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Paul G. on

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Patrick F. on

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Lorena G. on

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Harmon C. on

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MELISSA C on

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Despite the fact that my reservation was a bit askew, the staff of U-haul were tremendously helpful and pleasant. Kudos to Steven Moseley and his brother and Jeff at 8th Ave / Wadsworth location.

MELISSA C on

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