Customer Reviews for U-Haul Storage at East Nob Hill

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Storage at East Nob Hill

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Carrie M. on

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Linsey was so helpful, kind and attentive. And the man that checked our van when we brought it back was very nice and pleasant as well. I defiantly like this store better than the one on South first street

Jon T. on

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Christy M. on

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Brett B. on

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Do not waist my time and have equipment ready. At 8:30 AM I scheduled for a 4:00PM pick up. At 4:00 PM it took over an hour to do the paper work, while I had five workers on the clock waiting at the job site.

Nicholas G. on

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Karl E. on

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Really good service and good clean truck. Could not ask for a better experience.

Vicki D. on

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the local vehicle could use some upgrading; could not get the passage door open from outside.

Danny O. on

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Patrick L. on

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Super helpful staff. Friendly. Uhaul needs to make their trailers at least 6.5 feet tall inside and a similar sized rear door. King sized mattresses would then fit standing up and loading would be easier instead of stopping.

Michael V. on

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Jeffrey F. on

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Everyone was helpful and professional!

Matthew R. on

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huston T. on

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travis H. on

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Very pleased with this end of the rental process.

Pete C. on

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The U-Haul site on Nob Hill in Yakima was very helpful. Pat the yard technician was very polite and helpful. He walked me through step by step on how to hook up the trailer and gave me some pointers made me feel better

vicki W. on

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The staff, particularly Lindsay Lowe and Michael were extremely helpful and kind.

Andrew W. on

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ROGER T. on

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Both Patrick and Cassandra were extremely helpful and efficient. Both display professionalism in their jobs and had me on my way in a matter of minutes.

Steven W. on

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The guy who helped out made everything 10000x worse. The truck I ordered wasn’t there so thankfully we got a free upgrade but the computers were down. I work retail I understand that but don’t ruin the customer’s day just politely tell us what’s going on. Don’t freak out on us.

Jennifer L. on

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Richard M. on

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Moving help never showed up. Had to unload the truck myself. Very disappointed!

Ernie G. on

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Mark H. on

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STEPHAN H. on

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Joseph P. on

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Kimberly J. on

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GUADALUPE R. on

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William B. on

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First time uhaul renter. Service was great, friendly and knowledgeable crew.

Brian H. on

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A good business!

STEPHAN H. on

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Patricia M. on

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Great people. Casandra has been very patient with us getting storage set up. Climate control is exactly what we need. Thank you.

Adrian R. on

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Very friendly staff. Great team, very helpful. They all deserve promotions. They helped me thoroughly with patience and excellent. Staff went above and beyond.

john m. on

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Great service!

gary c. on

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Thank you for everything.

Steven C. on

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Everything was great really great customer service very helpful

john m. on

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We rented this unit yesterday & so far so good. Good prices & good service!

William M. on

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Yes

Mark H. on

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I have never been to this facility. I was inappropriate charged for a fee for storage of my UBoxes and I can't find anyone who can tell me why.

Mark H. on

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I have never been to this facility. I was inappropriate charged for a fee for storage of my UBoxes and I can't find anyone who can tell me why.

shelli k. on

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When I checked in I got Military discount but first auto payment charged full When I move out they said I had to wait till Monday not from area. Plus they didn’t thing they prorate. Over charged

Benjamine Y. on

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1. U boxes were 7 days late 2. For 6 days no one could tell me where my boxes were 3. 1st 2 boxes showed up at 8 pm at night next 3 at 4 PM the next day 4. Poor communication and follow up

JARQUITIA W. on

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The ubox coordinator, Ms. Mock was horribly rude and failed to apologize on the company's behalf. Constantly accused me when I had everything in writing. Nasty attitude. Not timely with responding

Janette R. on

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Great service. I recommend this service to anyone relocating and is concerned about the safety of their products. I moved from Florida to Washington and all my belongings arrived in Washington intact.