Customer Reviews for U-Haul Moving & Storage at East Speedway

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at East Speedway

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Jay H. on

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David W. on

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I recieved great service this morning when i picked up the truck. When i retured the truck i got the great service.

John N. on

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Although a very busy UHaul location, the young man who accepted the return of our one-way rental was personable and efficient. The return was easy. Our receipt was emailed to us immediately.

James S. on

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Christian, Kevin and the other 2 staff personnel were outstanding. The entire process from rental to return was a pleasure and trouble free.

Wendell H. on

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My journey had 7am appointment no ever called to say its was done. I got a ride up there and it had been done for some time. They need to do better on letting the customer know when item is ready.

Jeffery P. on

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This location is well equipped with great staff! Excellent experience!

Ian H. on

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Fix the damn ac in the truck and make sure the door locks work!

Brian S. on

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Problem with online pickup. So had wait hour til opened. Super friendly, sometimes people better. Thx you

HAROLD B. on

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Leah L. on

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Joel B. on

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Customer service was really lacking. As I customer I do not want to see a U-Haul employee literally eating Cheetos and drinking water out of a red solo cup when he is checking me out. Also the phone app is pointless because everything I entered your employee had to redo everything.

Veronica V. on

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The service and the staff are so excellent with customers, they don't need any improvement! I had to renew my rental twice and the staff was completely helpful. Definitely give them all a raise and praise them for their hard work and diligence!

Grace F. on

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This place is great. A+ customer service, friendliness and ease of renting. Thank you #Micheal/Owner

Kelly W. on

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The people working this location were the most helpful and kind people I have had the pleasure of working with in quite some time! Customer friendly and they went beyond what was expected to make sure my move went smoothly. I can’t say enough about how impressed I am with this particular U-Haul location!

MICHAEL A. on

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They should be satisfied as is!

John A. on

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michael c. on

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Great customer service with everyone I interacted with.

Jonathan R. on

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Norma A. on

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Fix the latch, Your help needs to be educated, stop being rude, and need to speak in English. I will never use this location. It's a bad place.

Leslie W. on

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Michael was very friendly and efficient.

anita s. on

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Put the requested equipment in the truck prior to leaving. More professionalism from staff. When the GM is making jokes and talking to his buddy over the radio during your turn it is pretty annoying. Maybe that is why my order was wrong.

Taska D. on

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Charles C. on

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Quick drop off, very professional staff.

Margaret B. on

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I picked my reserved truck at 7am on8-31-19 and was told I had to have it back by 10:30 or I would be charged an additional days rental. The clerk was uncaring and would not budge even an hour. I made the reservation on line and had requested 6 hrs on the rental. It put me in a real bind. Never will Uhaul get my money again!

Pam M. on

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Erin M. on

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Joe G. on

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Jonathan R. on

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Dawn B. on

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Super simple checkout process and I absolutely love that thank you so much

Stephanie C. on

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Owner/Manager and employees were pleasant, but the wait time was frustrating.

Edward T. on

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Donald J. on

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Petro H. on

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James A. on

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no commit

Glenda Q. on

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I had a great experience with the company

Lorraine P. on

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thank you! great customer service, my furniture was well taken care of and we will be renting a storage unit again soon due to remodeling

Alexander B. on

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Great service and nice people. Sincerely, Alex

Gary M. on

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the staff was very pleasant and helpful.

hilary h. on

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The staff miscommunicated and did not have my reservation available. However they did everything they could to remedy the problem.

Helena r. on

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Half my belongings went missing ...

maynor steven D. on

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you do not have an elevator for 2nd floor access to storage rooms

PATRICK C. on

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With the exception of the uhaul on Rt 95 when he rented me a 10 ft truck knowing I had a motorcycle. No ramp. Also the uhaul person on speedway wouldn’t let me throw away a bed it didn’t fit storage.

MARTHA g. on

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We appreciated being able to make arrangements for our student via long-distance. Everything went fairly well. Thank you.

Shae G. on

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You guys were wonderful! So very helpful too! Thank you.