Customer Reviews for U-Haul Moving & Storage at Gatorland
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage at Gatorland
Carmen R. on
Friendly and very good service
Bryan M. on
Very nice manager. Very friendly which is not what I’ve experienced at other locations.
Belinda W. on
Nothing
Debra L. on
Naudya is an exceptional Manager. She was courteous and thorough with making sure that I was completely satisfied. I initially went to purchase boxes. Without being pushy she gave me valuable information and remembered our conversation later on. Customers leave those trucks in horrible conditions. No one wants to clean up after your untrained pets or you. Very unfair that exceptional locations have to fix these disgusting behaviors.
Danilo T. on
Staff was rude and not helpful. Instead of helping me save some money, the lady in charge preferred to skim some extra dollars off of me.
lenier R. on
They have always provided their services very quickly and efficiently, I recommend them 100%, this is my experience. Thank You
Edward S. on
This location was without a doubt the cleanest, most organized UHaul I have ever been to. Hands down. Great experience!
Cathy S. on
Very good customer service. Nothing else so far.
Ahmed A. on
The manager of this location is great.Took care of the issues very well.
duilia m. on
I don’t remember the name of the young lady who was very nice and friendly all the time I was there. Anyway she was super sweet and nice .
Israel R. on
100 %
Denise S. on
Was not able to know how much gas $ to put in order to return with a quarter gas tank since not use to putting gas in a truck. Was not really happy that although we returned truck with 1/2 a tank when I told the agent I put over a quarter more she just laughed. Not very nice...
Edward T. on
The representative was well trained, very careful in hooking and unhooking (same guy) the trailer, took time to explain. Excellent worker
Robinson Nelson A. on
senior or veteran discount would be nice
Jose R. on
Great staff. Very happy with my rental.
Juan R. on
Very profesional and courteous
Patricia G. on
We we're well taken care of.
Marc W. on
Loved the staff! Very friendly and accommodating; felt very welcomed.
Mark S. on
The storage unit building was spotless. The staff was friendly and helpful. The whole process was easy and welcomed.
Victor M. on
Good services
ruben s. on
Thanks very happy with the service and staff.
Carla W. on
Super nice and friendly
Donald Z. on
Nice associate assisted me in a quick rental
Olga C. on
Nadia and all staff was incredibly support and helpful thank you
Sage W. on
Hard to access/find to tight of road area inside
ADAM SCOTT V. on
Staff was great
pamela r. on
Very accommodating and respectful!
Alexa N. on
Great service!
Noelle B. on
I received the service that I would expect. Thank you.
melissa l. on
Disrespectful
GIL M. on
Very good and clean!
SANDY C. on
The staff and manager, Nadaya are very helpful, solves any issues immediately, and knowledgeable. They always greet you too. Great place that is always kept cleaned.
pamela r. on
Process was very easy.
PETRA M. on
Very professional and friendly customer service. The facilities are state of the art , clean safe and accommodating. I would recommend this location to everyone.
Elizabeth A. on
Staff had great attitudes the manager was sweet Always courteous
brad g. on
Gm and staff at this location are the best!
roberta m. on
great!
PENNY h. on
Staff is AMAZING very friendly, helpful and answers all questions. Definitely would use this Uhaul again. Best one in town
Angel A. on
Perfect and excellent customer service
William G. on
No issues here. Great staff, clean units, easy access. Would rent here again without any additional thoughts.
melissa l. on
Great energy all around
Luis L. on
The staff was outstanding. Very helpful
Timothy K. on
I wouldn’t rent from you guys again. You are worst than dealing with a lawyer.
PROVIDENCE B. on
The storage facility was well maintained. The staff was always available to help!
CARL N. on
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JOSEPH W. on
Nadia and her staff were always awesome I can't say enough about them
MANUEL M. on
Storage units are well kept and clean.
Lisa N. on
Nadia provides excellent customer service!
jorge c. on
This is the place to go if I ever need storage again.
Robert C. on
The two people I dealt with at the Gatorland Facility were top notch,very professional . They went above and beyond their jobs in helping me get through process , plus assisted me with other things.
tanya k. on
Polite, friendly, speedy service!
Betty L. on
Uhaul strorage and trucks are always clean and ready. We seem to use Uhaul quite often and they all have been great!
Ian C. on
Excellent in all means the staff was very helpful and took the extra time to walk us through the different storage to compare the best one for us.....thanks
Henry C. on
thank you for everything
jose a. on
Fast and friendly service
Deyvi M. on
There is a caucasian woman employed at this facility whos' attitude was not right
yelixa s. on
They had several units that were supposed to be climate controlled, AC was down for months. They never gave me a discount, & last month couldn’t be adjusted to days used I had to pay the entire month.
Anna S. on
Very nice and helpful.
CAROL B. on
Nadia was always ready and willing to assust me with any ussue that arose. I did not feel like a number but a calued client
Ezra M. on
quite pleased with all except Dillon locked down the Building with my storage BEFORE 4:45PM!!!!!!!!1 He explained that he wanted to leave early!
Michele M. on
The only concern for me was lighting at night and the lack of security. During one of my later in the evening visits, a group of 4 to 6 young males seem to just be hanging out playing music.
Stephanie D. on
Staff not concerned about issues of customers once they've got your $. Alarms, answering knocks at the back door, mother seeking unlock bathroom for 4yr old. Staff comment "They can go around! ".
jeanette p. on
The place was always clean
betty b. on
Nauda was the perfect representative for company. Pleasant, professional and knowledgeable. It was a pleasure doing business with her.
TIMOTHY O. on
Convenient location and easy move in/move out.
Jeffrey P. on
It was exactly what I needed
EDWARD T. on
Customer bathroom was locked and unoccupied upon my arrival. I was expected to park a karge trailer inbetween a boat and an rv. Not everbody are pros at parling large trailera in small places.
christopher g. on
Very friendly and helpful staff.will recommend this storage to anyone who needs a space.thank you all
RENEE D. on
Very well kept facility. I would use them again if we needed a place.
angel a. on
Keep up the good work
Agustin J E. on
Great experience
Brittany T. on
Uhaul Kissimmee Fl was EXTREMELY helpful in all my needs. They didn’t have the truck size I needed so gave me a bigger truck at no extra cost. Any problem, they fixed it and UPPED me one. A-1 service.
FRANK C. on
Very good customer service. Staff efficient and friendly. Thank you U-haul.
David R. on
Staff always helpful and friendly. I had 2 units for 1 yr 1/2 and never had an issue.
RODNEY H. on
The best part of the whole thing was the staff’s attitude and attention. They were friendly or cordial each time we spoke to them
JOSEPH C. on
Happy with staff and service. Staff was very friendly and professional. Van was clean and ready to go.
emma c. on
Excellent