Miscommunication between sales and the location about a free month using a storage space caused some difficulty and confusion that was completely unnecessary. I did not appreciate being put in the middle of a dispute between a local manager and uhaul corporate.
Customer Reviews for U-Haul Moving & Storage at Hammertown
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage at Hammertown
Amazing team and company
chris was friendly and very effiecent
Great staff and facility.
The manager here does an awesome job and it shows in the employee's.
My access card wasn't working initially and the floor of my storage had a decent amount of dirt in it.
Great service every time !!!!
Not only was the Truck rental from Michigan to California convenient and Truck in great shape but making the drop off & ability to have a storage rental available in the same location made it such a carefree, less stress experience. Thanks again for Uhaul and its employees.
I would like to mention a customer service lady that helped me out so munch in this experience her name is Tosha from Spokane U-Haul on 3rd she was just amazing and made my experience stress free
Good customer service
The GM was very helpful and accommodating.
No comment
It was not bad for price just need bigger more secure space
Office personnel very helpful and freinly.
Worst u haul service ever received. EXTREMELY long wait times and staff doesn’t even seem to care that there’s folks that have been waiting for service for 20-30 min.
The staff members were always friendly, professional, and helpful. They definitely stood out above other UHAUL locations in Stockton because of their commitment to excellence. Keep up the good work!
Customer service was great. Thank you
Nice and helpful staff
The manager was extremely Helmand nice
I Appreciate all the assistance i recived and the way all those that i dealt with was so helpful and understanding to my situation would recomend your services to others May God Bless u all
Good
I was not comfortable having to pound on the door to get access to the inside storage unit. Sometimes it took a while before anyone opened. Very inconvenient.
We appreciated the convenience and helpfulness of the Hammertown U-Haul storage facility and staff.
I don’t agree with I had to pay for a whole month even though my items were only in their 6 Days I should’ve been refunded for the day is not used because it was immediately rent it to someone else
Keep up the good service guys.
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