Customer Reviews for U-Haul Moving & Storage at Henderson Park

69 reviews

101 N Industrial Park Rd   Enterprise, AL 36330

(334) 390-2233

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(334) 390-2233

101 N Industrial Park Rd
Enterprise, AL 36330

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
No photos available
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Michael D. 
Rating:
4.0

Put a hors d'oeuvres dispenser and charcuterie tray in the cab. Moving sucks, but this would help. Truck did great, glad the move is over.

Mary L. 
Rating:
5.0

Customer did not leave a comment.

Belenda Y. 
Rating:
5.0

Customer did not leave a comment.

Craig T. 
Rating:
1.0

Customer did not leave a comment.

Laticia H. 
Rating:
3.0

I was charged for going over the mileage but I didn't.

Kuterah E. 
Rating:
5.0

Very thing was nice and well

JESSICA T. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Customer did not leave a comment.

Steven C. 
Rating:
3.0

Was told I'd get a credit of $54 because of towing a ubox trailer contract Never received credit

Don R. 
Rating:
5.0

Customer did not leave a comment.

Lisa M. 
Rating:
5.0

No improvements are needed customer service was excellent.

Anna D. 
Rating:
2.0

Customer did not leave a comment.

Rachelle G. 
Rating:
5.0

Customer did not leave a comment.

EDDIE B. 
Rating:
5.0

Customer did not leave a comment.

rudolph I. 
Rating:
5.0

The staff has been very helpful.

Jana G. 
Rating:
4.0

Customer did not leave a comment.

Chris K. 
Rating:
5.0

Customer did not leave a comment.

Jeremy E. 
Rating:
5.0

Customer did not leave a comment.

Jeremy E. 
Rating:
4.0

Customer did not leave a comment.

Mike W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Morris R. 
Rating:
3.0

79 cents a mile is too expensive. You advertise $30 a day but it is actually three to four times higher.

JAMES H. 
Rating:
4.0

good location and setup.

bobby D. 
Rating:
5.0

Customer did not leave a comment.

Abdel B. 
Rating:
4.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Customer did not leave a comment.

Luke G. 
Rating:
5.0

Customer service was exemplary

Troy C. 
Rating:
4.0

Customer did not leave a comment.

Dwayne S. 
Rating:
5.0

Customer did not leave a comment.

BROOK S. 
Rating:
5.0

The customer service was outstanding U The Lady helping me very knowledgeable As well she was training another lady at the time and I was very Impressions how thorough and kind the new employee didn't seem Elizabeth nervous for start the first day on the job

RICHARD G. 
Rating:
5.0

Customer did not leave a comment.

AUSTIN M. 
Rating:
2.0

Be sure to ask all questions or if the truck you're giving breaks down that the replacement is a replacement and not charged as a new contract. I was charged twice for the truck that broke down and the replacement truck that was suppose to be a SWAP free of charge for 24hrs due to not being able to use the first truck giving. We got the truck around 10 am truck broke down in the yard & it wasn't towed until almost 10 pm the truck wouldn't even drive & I cant make this up even if I wanted to. Please be careful or just find someone who will be willing to help you move if they have a truck this was a well learned experience and was my FIRST &LAST experience I will leave my whole home furnished before I rent with uhaul again

CIERRIA C. 
Rating:
2.0

There was not a soul on the place? Then they said I should have waited until someone showed? It's a plain metal building in a rough unlevel gravel lot - not creepy a bit.

Douglas D. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
5.0

Customer did not leave a comment.

Jim M. 
Rating:
3.0

Customer did not leave a comment.

MELANIE M. 
Rating:
5.0

Customer did not leave a comment.

MARK J. 
Rating:
2.0

Well first of all the mileage was off the floor mats and the back of the truck was dirty. After returning the vehicle I realized on the paperwork that they didn't change the mileage nor were we discounted for how dirty it was. I'm the kind of person that take the time to wash the truck and detailed it befir returning it in better condition than what it was. So maybe y'all should take account the condition the customer brings the vehicle back in and discount them on that... just my opinion of course not like you would reimburse or discount me for the things that I disputed on the paperwork was not corrected at the end transactions

TENYA K. 
Rating:
5.0

Customer did not leave a comment.

DAVID W. 
Rating:
5.0

Customer did not leave a comment.

Donald D. 
Rating:
3.0

Customer did not leave a comment.

DELRISHA S. 
Rating:
4.0

Customer did not leave a comment.

KENNETH R. 
Rating:
5.0

Customer did not leave a comment.

JASON A. 
Rating:
5.0

Customer did not leave a comment.

Gregory W. 
Rating:
5.0

Staff very nice

SHAWN S. 
Rating:
5.0

Great experience, will use again.

RALPH M. 
Rating:
5.0

Everything was great! Awesome customer care!

TANYA C. 
Rating:
5.0

***I turned in my truck within the 24 hrs on the contract to the dealer on the contract in Enterprise, AL. The next day I received a call from a UHAUL center in the same town asking if I was planning on returning the truck. Upon informing him that I returned it to the contractual site, he informed that UHAUL had probably changed my drop-off point en route. I would have gladly taken it to the other UHAUL facility as it is a small town, however, I was never informed if this change. ***This is not the fault of the drop-off location, however it is an issue that needs to be addressed***

AROHA D. 
Rating:
5.0

Customer did not leave a comment.

roger B. 
Rating:
1.0

I broke the rear bumper of my car and paid over $600 to fix it because the area outside the office is full of stones and totally not equipped for cars to drive in especially during rain and bad weather. I would like to get reimbursed for my car damage

Mahmoud E. 
Rating:
5.0

Customer did not leave a comment.

RANDOLPH W. 
Rating:
5.0

Increase number of pick-up trucks.

DAVID P. 
Rating:
5.0

Customer did not leave a comment.

Andrea F. 
Rating:
5.0

Great customer service. Nice lot, except the torn up rocks in the driveway

MALGORZATA A. 
Rating:
5.0

Customer did not leave a comment.

JIMMY W. 
Rating:
1.0

The whole area around the office is not paved or equipped for cars to drive in especially after the rain. I broke my car rear bumper trying not to get stick in the mud and get out of there. I took pictures too if needed

Mahmoud E. 
Rating:
5.0

Truck was very high mileage ( over 100K) and did not have cruise control. The folks at the location are awesome and the prices are very reasonable.

Sean A. 
Rating:
1.0

1) When picking up, I was informed that they don't have any trucks and needed to go to a different location 20 miles away. No discount or added miles so I had to pay for extra miles above 250. 2) Truck had damage already. Worn rear tires. Lots and lots of different noises when driving. Driver side windshield wiper really bad. Did not wipe, just smeared the windshield. Made it really hard and dangerous to drive since I had a mist or light rain most of the drive. 3) When I finally arrived to my destination, I see a big bulge on side of right rear tire. I was very lucky that the tire didn't blow while driving on the interstate. The bulge blew during the night but I was able to very slowly drive to my vehicle return destination. 4) When I picked up the truck I was informed that as long as I return the truck with at least 1/4 of a tank of gas I will not be charged for gas. I make sure I have 1/3 of a tank and arrive at Uhaul to be informed that I will be charged $85 for gas ! I don't expect much of Uhaul but this was beyond a bad experience!

MANFRED B. 
Rating:
5.0

Awesome folks.

Sean A. 
Rating:
4.0

I turned in my truck at night. The facility was pitch black at the site. The facility needed outside lighting other than it was great,

ELIZABETH T. 
Rating:
4.0

Customer did not leave a comment.

Bernerd R. 
Rating:
5.0

Customer did not leave a comment.

Joel S. 
Rating:
5.0

Nice Facility, Excellent Customer and very friendly. Clean facility. .

MARK C. 
Rating:
4.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

ALONZO C. 
Rating:
5.0

Customer did not leave a comment.

ALONZO C. 
Rating:
5.0

Not Much

Christopher M. 
Rating:
5.0

Customer did not leave a comment.

Scott D. 
Rating:
5.0

Customer did not leave a comment.

Rodney A. 
No reviews have been submitted for this location.

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