Customer Reviews for U-Haul Moving & Storage at Manchester Airport

624 reviews

451 S River Rd   Bedford, NH 03110
(Former costal lumber yard)

(603) 836-0312

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 11/25/2021: 7:00 am - 3:00 pm

Services at this Location:

Contact Us

(603) 836-0312

451 S River Rd
Bedford, NH 03110
(Former costal lumber yard)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 11/25/2021: 7:00 am - 3:00 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Dennis G.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Itayi M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARC B. 
Rating:
5.0

container arrived 7 days late, but everyone was courteous and did their best. would use u haul again

Randall T. 
Rating:
5.0

Customer did not leave a comment.

George M. 
Rating:
5.0

Customer did not leave a comment.

TOM T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RICHARD R. 
Rating:
5.0

Customer did not leave a comment.

Cathy B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Muriel K.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Gary S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sean P.  |  Online Move In 
Rating:
5.0

I had trouble with uploading the picture of the odometer and the woman who assisted me was very helpful to complete my check in

Sean P. 
Rating:
5.0

Customer did not leave a comment.

Patrick O. 
Rating:
5.0

Very pleased with the whole experience from NH to FL. I will definitely recommend U Box's!

Rachel C. 
Rating:
5.0

Excellent location, but customer service was OUTSTANDING! The women at this facility really know what they are doing! If i have need for another rental, this will be my location of choice because of the customer service.

Jane D. 
Rating:
5.0

Good place to storage

Hugo P.  |  Overall Experience 
Rating:
5.0

Thank you for doing a good job

Jeffrey D.  |  Overall Experience 
Rating:
5.0

The truck was fine if I had to say there was a problem it needs new wiper blades other than that it was fine

DANIEL D. 
Rating:
1.0

Customer did not leave a comment.

michele G. 
Rating:
5.0

Great location - amazing staff !! So helpful !

CHARLES M. 
Rating:
5.0

The absolute best experience! Pod traveled from NH to FL & I don't think an item moved! I needed to change fl pickup date a few times & no worries! Would transport again using uhaul pod in a heartbeat! Thank you so very much!

Deborah S. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

SIBLEY B. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY F. 
Rating:
2.0

Every time I have rented from U-Haul I end up having to drive out of my way to get the equipment I need. This time the CSR basically had a take or leave it attitude. For that reason, this is the last time I will use your services.

Curtis C. 
Rating:
5.0

Customer did not leave a comment.

STAYCI F. 
Rating:
4.0

This would have been 5 stars+. The woman that helped me was fantastic. My only complaint, because she was the only one on, I had to wait until 11:30 for my 11:00 pickup. This could have been a real problem for some people.

DOUG W. 
Rating:
5.0

Customer did not leave a comment.

Michael J. 
Rating:
5.0

This U Haulbox rental has been on going since June. This order has been lost in U-Haul's system all along the way and we have waited an extra month and paying monthly rental fees because of U-Hauls errors. We will be writing the company directly. It was only this Bedford location that was the highlight of this whole thing. They listen, checked the system, and were extremely helpful with everything. Tara, Sam, Tim, Patty and Becky were our lifesavers and we would recommend this location over any others

marlene S. 
Rating:
5.0

Great experience, helpful employees. Only drawback is slow to check in

IRENE S.  |  First Impressions 
Rating:
5.0

The staff was very considerate and helpful. I’m very pleased with my choice.

Jo K.  |  First Impressions 
Rating:
5.0

James was extremely helpful with the move in process. Thank you.

4D technolgies,LLC b.  |  First Impressions 
Rating:
5.0

Tara and Ashley were more than helpful showing me many options explaining what we had taking me for a quick tour to show me how I would be able to get down to the hall where my unit is. Tara and Ashley were a great team and very very helpful and we’ve told many people about the facility and will be using you guys in the future always!!!

Jonathan F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RICHARD M. 
Rating:
5.0

This place was amazingly clean . The staff was very friendly and helpful .

jose c.  |  First Impressions 
Rating:
1.0

After reserving a truck and getting a confirmation call the day before, I got to the location to find they did not have a truck. I had to go to a different location to pick up a truck. Why do you take reservations and give conformation calls?

JOSEPH B. 
Rating:
2.0

When I called the folks at this location they pick up the phone and asked me to hold on and made me wait 20 minutes for first call and 40 minutes second call. I waited a total of 1 hour. In that time I started from my home in mass and reached this location in bedford. They need to handle phone calls better

SANDEEP A. 
Rating:
5.0

Love this location

RICHARD D. 
Rating:
5.0

Customer did not leave a comment.

Elalis G. 
Rating:
5.0

I have to say the drivers both in NH and FL were excellent, very professional.

Ronald R. 
Rating:
5.0

Customer did not leave a comment.

Bryan N. 
Rating:
5.0

Great Staff. My rental was excellent. I will return!

Michael D. 
Rating:
5.0

Can't think of anything.

Robert W. 
Rating:
5.0

Friendly, v professional and helpful staff. Great location - clean, quiet and well stocked. Great experience, would highly recommend.

JENNIFER C. 
Rating:
5.0

Would use UHaul again! Everything worked extremely well - completely satisfied!

Jean H. 
Rating:
5.0

Customer did not leave a comment.

Kevin C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KEVIN C. 
Rating:
5.0

Customer did not leave a comment.

KELLY B. 
Rating:
5.0

Nicest storage facility I’ve ever used

Philip M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Emily B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EDWARD M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jason d.  |  First Impressions 
Rating:
5.0

The GM checked me in and she was super professional and helpful.

christopher e.  |  First Impressions 
Rating:
5.0

James is super. Give him a raise.

GLENN G. 
Rating:
5.0

Great experience renting vehicles and storage unit at this location.

PAUL JOSEPH D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Clifford S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Louis P. 
Rating:
5.0

Customer did not leave a comment.

Steven F.  |  Overall Experience 
Rating:
5.0

No issues, great team

Mark N. 
Rating:
5.0

Customer did not leave a comment.

Jennifer T. 
Rating:
5.0

Jessica is great. So helpful and knowledgeable! Great experience!

Daniel O. 
Rating:
5.0

Facility was always clean and the staff was always helpful and courteous. I would recommend this facility for safety and cleanliness.

Helen V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRENDA H. 
Rating:
5.0

Very helpful and pleasant people to deal with. Thx Tara and crew once again!

SHAWN JON M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MITCHELL H. 
Rating:
5.0

Customer did not leave a comment.

Ben A. 
Rating:
5.0

Good an clean place an excellent staff

Hugo P.  |  First Impressions 
Rating:
5.0

Couldn't ask for a nicer experience - everyone was helpful and kind and communicated clearly - on both ends of the move. Truly outstanding!

Nathan G. 
Rating:
4.0

Customer did not leave a comment.

Peter B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARK R. 
Rating:
2.0

Rented a truck to pick up some heavy equipment, including an appliance dolly. Turns out there was no ramp in the truck I rented which made the dolly rental pointless and loading the equipment into the truck almost impossible. You should add a simple question to your rentals about whether a ramp is needed/included when someone also rents a dolly with it.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Jennifer F.  |  First Impressions 
Rating:
3.0

I will go out of my way to warn people about this so called service. While the crew in NH was fine, the service in Florida was horrible. My UBox couldn't be located for a day and a half, once it was delivered to the Uhaul store in FL, it was stuck there. They wanted me to go to the store, unload the UBox onto a truck, drive the truck to my new home, unload the items again and drive the truck back to the store. I paid for door to door delivery for a reason. After the unprofessional conversation with Uhaul's customer service representative, they said that it would be delivered several days later IF they could find a Cover for the UBox. Lack of supplies for planned rentals? Ridiculous. Not only was my stuff missing, delayed & delayed again but, they told me several times that I would receive a REFUND of $50. for each day my UBox was delayed. At this point I was expecting a refund of more than $300. Which I NEVER RECEIVED! Customer service changed their tune and said it was now only $50. for the day they couldn't locate my UBox. Which, I never even received. Several messages were left for the Manager in Palm Bay to call me. Not a single response. I paid a lot of money for Guaranteed on time door to door service. The service was terrible, nothing was On Time and the Uhaul Company didn't even stand behind it's Refund for the delays. Worst experience ever.

Bridget P. 
Rating:
5.0

Staff is amazing

Howard S.  |  Overall Experience 
Rating:
5.0

i liked the self service pick up

Paul C. 
Rating:
4.0

Customer did not leave a comment.

PAUL S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM F. 
Rating:
5.0

Excellent if we need a storage we will return to u-haul.

Michael H.  |  Overall Experience 
Rating:
5.0

All good experiences.

Soumitra D.  |  Overall Experience 
Rating:
5.0

Everything went smooth. Wouldn't change a thing.

ROBERT M. 
Rating:
5.0

best uhaul location i have been to great staff with quick pickup and drop off thank you

KEVIN O. 
Rating:
5.0

The woman who checked me out on Saturday was the same one who checked me in on Sunday. She is WONDERFUL. She knows everything related to enting, she is kind and polite and respectful. Her place is clean and welcoming and I am very, very pleased. Thank you so much!

JANE W. 
Rating:
1.0

When I went to pickup my reservation, they did not have my rental trailer. The clerk offered me a one way trailer at a rate of $232.?? What good is a guarantee that the rental equipment will be there if you don't have the equipment? I called the 800# for about 30 minutes, they ended up calling manager to get the equipment I had reserved at the rate I reserved it at. The clerk was apologetic when I went back to get the rental 45 minutes beyond my original pickup time

DREW O. 
Rating:
5.0

Both representatives for pick up and drop off were very helpful and friendly. Amazing service, no complaints. Thank you!

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW F. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
4.0

Customer did not leave a comment.

Ray J. 
Rating:
4.0

Everything is good except the staff member I dealt with in the morning clearly was overwhelmed and confused and didn't know what she was doing...was so late getting started cause of her.

Kim W.  |  First Impressions 
Rating:
4.0

Jessica was excellent.

JEFFREY M. 
Rating:
5.0

Bedford NH store has been great. They have attempted to help with N. Ft. Myers FL location's total screw up.

DENZIL W. 
Rating:
5.0

Staff very nice. Was in and out quickly.

DAVID L. 
Rating:
3.0

Get your billing right. It's horrible. You've invoiced me twice for an already paid for and cancelled contract. And your customer service line is worse. You call customer service, wait on hold for an hour, then they transfer you to another department where you get to hold for another hour.

Mark M. 
Rating:
2.0

Insure tires are fully inflated

Dean N. 
Rating:
5.0

The young woman who waited on me was very pleasant and efficient - Thank you very much!

William F. 
Rating:
5.0

The rental attendants should get a pop-up about equipment needed in the vehicle if somebody has ordered pads, hand trucks, etc.

Roy S. 
Rating:
5.0

Tara has helped me on many occasions and has been exceptional, as well as all the staff. One of the cleanest,professional and well run facilities I've been to. As for my last visit, the young woman who helped me build the bike rack I purchased; her assistance was outstanding. I don't know her name, but she has brown hair and a 1 year old son. She was excellent. Thank you for always providing a great service experience. Frank Blasko

Frank B.  |  Overall Experience 
Rating:
5.0

Nothing. The employees were professional; the process was expedited; and the van was meticulously cleaned. Overall great experience!

GARRY D. 
Rating:
4.0

Very easy and nice employees.

Jonathan M. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Best experience I have ever had at any car or truck rental place. Staff is great & vehicles are well maintained and clean. Thanks

BELINDA L. 
Rating:
5.0

Girl who we dealt with counter excellent and very accomodating

ron t.  |  First Impressions 
Rating:
5.0

Excellent customer service. Lye was very professional and explained everything to us clearly and then ask was there anything.

KAREN B. 
Rating:
5.0

Customer did not leave a comment.

PAUL M. 
Rating:
5.0

Customer did not leave a comment.

Owen F. 
Rating:
1.0

Customer did not leave a comment.

ARTHUR A. 
Rating:
5.0

Customer did not leave a comment.

Renee G.  |  Overall Experience 
Rating:
5.0

Jessica was very helpful!

Ben A.  |  First Impressions 
Rating:
5.0

Jessica is excellent to work with from the first phone conversation I had in reserving my unit and all through the process. I recently had a billing issue and she quickly resolve the issue. She is personable, and professional and a pleasure to work with. I plan to have my long term storage there for a few years and working with someone like Jessica and knowing she is there to support me is comforting to know I am in good hands.

Mark B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANTHONY P. 
Rating:
4.0

The location needs more staffing. I know there is a nation wide shortage. Maybe a reservation system so the location is not overwhelmed?

Eric A. 
Rating:
5.0

Customer did not leave a comment.

PAUL RICHARD H.  |  First Impressions 
Rating:
5.0

The NH Uhaul was the complete opposite experience. The Brighton location should get training from them.

Kylie R. 
Rating:
5.0

Customer did not leave a comment.

Amy R.  |  First Impressions 
Rating:
5.0

Staffing at the lebanon NH site, where I ordered my boxes, is understaffed and can't take care of customers in the matter they should.

Andy O. 
Rating:
5.0

Customer did not leave a comment.

Damien G. 
Rating:
5.0

My check in was so easy. She helped me with everything I needed and was very knowledgeable about the equipment, hooking up my trailer for me, etc. The drop off was also smooth and quick. I would definitely come here again for any moving needs. Thank you!

KAREN P. 
Rating:
2.0

Improve logistics and communication between staff and regional call centers and different stores. Ubox logistics seem good on paper but are poorly implemented in practice. Prices are higher for similar or better services offered from competitors. Phone wait times exorbitant.

JUSTIN P. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

Mariano M. 
Rating:
5.0

Just keep doing what you're doing. Excellent job

KAREN B. 
Rating:
5.0

Great people

Keith C. 
Rating:
5.0

Customer did not leave a comment.

Ivan B. 
Rating:
5.0

Customer did not leave a comment.

Pamela H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES E. 
Rating:
5.0

Customer did not leave a comment.

michael N. 
Rating:
4.0

Customer did not leave a comment.

lesley c.  |  First Impressions 
Rating:
5.0

They were very helpful - my reservation was changed last minute without my knowledge but they worked quickly with me to find a resolution. The Manchester store manager helped me as well - everyone in the process was great!

BREANNA E. 
Rating:
5.0

I would like to see the employees be more informational far as services your company offers

VICTOR T. 
Rating:
3.0

I was not pleased with the aggressiveness with which a late rent payment was handled and feel that my privacy was violated. I was 4 days late and did pay my bill. letters had already been sent at this point to my contact showing my information for the unit and a late payment .

MATT T.  |  Overall Experience 
Rating:
1.0

Revamp your billing department so they don't keep charging a customer repeatedly for services that were never used. IE: charging moving customer for storage that was never used.

Richard T. 
Rating:
5.0

staff was great.

Kris R. 
Rating:
5.0

Really great rates, much lower than the other businesses in the area! Very clean units. The office staff are friendly and helpful

Noreen F.  |  First Impressions 
Rating:
5.0

The truck did not have working air conditioning! We moved on an extremely hot day and it was very frustrating to not be able to cool down inside the cab! We were not informed of this issue when we rented the truck.

JEFFREY V. 
Rating:
5.0

Customer did not leave a comment.

MARK W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna J.  |  First Impressions 
Rating:
5.0

The movers that I hired through the website were phenomenal!! I will gladly recommend the to others and for myself!!

Sarah H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dean C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sheila C.  |  First Impressions 
Rating:
5.0

Service was exceptional,efficient,friendly,helpful,quick and would highly recommend Bedford NH River Rd UHaul to others. Their help was tremendously appreciated for a positive experience. An extremely hand working staff. Thank You

BRUCE H. 
Rating:
5.0

Thank you

TRAVIS K. 
Rating:
4.0

Customer did not leave a comment.

BRUCE J W. 
Rating:
5.0

Customer did not leave a comment.

Susan E. 
Rating:
5.0

Once again they come through in the clinches. Thanks so much. I am still in another one for the long term. Diana

Diana S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Parker C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gertrude S. 
Rating:
5.0

Customer did not leave a comment.

Jim F. 
Rating:
5.0

Tara and Jessica make a wonderful team !! Both ladies are awesome to work with !! Great personalities..great manners, kind and friendly !! I will keep my unit in Bedford. Thank you so much Tara, for making things alot easier. Xoxo🤗✌💖💗🖐😊‼

traci m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frank B.  |  First Impressions 
Rating:
5.0

Actually, this is the best experience I have ever had at a U-Haul facility. The staff was great during check-out and check-in.

Richard F. 
Rating:
5.0

No need to improve the service was really good and the location could not be better. There was some difficulty attaching the safety chains to my vehicle. The customer representative was excellent. She made great effort to resolve the issue.

Gordon M. 
Rating:
5.0

Customer did not leave a comment.

JOHN J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carisa K.  |  First Impressions 
Rating:
2.0

We waited over 30 min in store before anyone helped us. The woman behind the counter was unprofessional and was giving out extremely personal information to customers in attempts to build repot. the other young gentleman working dealt with at least 3 people while she chatted up with one. Store was clean, customer service was poor.

Erica L. 
Rating:
5.0

My experience with this place was great. But I was supposed to pick up a trailer in Lynn mass and someone in Danvers that made my reservation really messed up. I was supposed to have a trailer from Thursday to Sunday and the person who made my reservation made it for one day. That turned into me driving an hour and 15 minutes north to then drive back home an hour and 15 minutes to pick up the car. I then drove 3 1/2 to 4 hours north past where I pick the trailer up. Then Sunday on the way home same thing drove past the trailer place home and had to drive back up north and back home it was a shit show

John W. 
Rating:
4.0

Customer did not leave a comment.

Sophia L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason G.  |  First Impressions 
Rating:
5.0

Tara was a pleasure to work with. Made the experience enjoyable.

Edward D.  |  First Impressions 
Rating:
5.0

Excellent service, our move was smooth

natarajan r.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ronald c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

paulette S.  |  First Impressions 
Rating:
5.0

Very convenient to my house which makes it easier for me when I list. Very clean facility.

Jennie P.  |  First Impressions 
Rating:
5.0

You guys went above and beyond all around. You blow the competition away!

Thomas F.  |  Overall Experience 
Rating:
5.0

Tara was helpful beyond measure making sure the contents of my unit made it onto the long distance van when I was out of state. I found everything about your facility outstanding including the location, ease of use and customer service!!

Kathleen B.  |  Overall Experience 
Rating:
5.0

Tara was very professional and helpful. She took the time to understand my needs and presented me with several options. This type of customer service is what all companies should strive for. I will definitely recommend U-haul.

mike l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRIAN M.  |  Overall Experience 
Rating:
5.0

The UHaul Manchester Airport in Bedford NH is a terrific storage facility. It is secure, well lit, and they have a great mix of indoor climate controlled and indoor or outdoor vehicle storage. Tara, the manager, is terrific. She is courteous, professional and efficient. We had some specific requirements for a unit and she went out of her way to make sure our unit was exactly what we needed.

Mark M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ed w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Claudette B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kerry C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenneth S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronald T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen T.  |  First Impressions 
Rating:
5.0

Ashley and Jessica were fantastic, which was a breath of fresh air after the negative experience we had at UHaul in Methuen, Massachusetts where the two employees couldn't have cared less about customer service. Ashley greeted us warmly and showed us around. Jessica changed our truck dropoff over to Bedford at our request and later, despite being very busy, cheerfully provided us with a second unit. Clearly both women take pride in their work! We will happily recommend this facility to friends and family.

Kathy M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ronald c.  |  First Impressions 
Rating:
5.0

Tara and everyone is awesome

traci m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peter S.  |  First Impressions 
Rating:
5.0

I am the customer from h___ and they all put up with me. Thank you! You need dumpster rentals! :)

Diana S.  |  First Impressions 
Rating:
5.0

The staff at this UHaul facility are AMAZING. Every single interaction I had was pleasant, polite and they always went above and beyond to help me. I am actually quite surprised at how great the customer service was at uhaul. These women need a raise because they are excellent and really treat their customers with respect.

Colleen D.  |  Overall Experience 
Rating:
5.0

love this place and staff is very courteous every time I call about any confusion

Cynthia R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Richard R.  |  Overall Experience 
Rating:
5.0

This is a new facility and everyone is so kind and acomodating. Security is great. We feel our things are safe there.

PAMELA C.  |  First Impressions 
Rating:
1.0

Employee said there would be a lock inside of my storage unit and I would not need to purchase one. The unit did not in fact contain any lock. The retail portion of the uhaul was closed so I could not purchase a lock in their store. I had to leave to go buy one. There was also a person sitting by the entrance of the storage facility screaming profanities. They was there the entire time I was unloading the vehicle into the storage unit.

Julio B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARK J.  |  First Impressions 
Rating:
5.0

Tara and the staff were very accommodating and helped me out as it was my first time renting a storage unit!

Erik K.  |  First Impressions 
Rating:
5.0

U-Haul can always be counted on for standard of service and care in all of the facilities!

Brian D.  |  Online Move In 
Rating:
5.0

Tara was fantastic...I showed up 15 minutes before close due to my work, but you never would have known....Very helpful, knowledgeable, and above all else, ....personable...A definite asset to your company....

William T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathy H.  |  First Impressions 
Rating:
5.0

I had rented a truck and got a the first month free storage. I had reserved a 10X10 storage room at the Nashua branch but when I got to the Nashua team stated that they no longer had a room. I ask them why the website stated that their was still one room available and they mention the website was incorrect. I was then forward to the Bedford site and the general manager (Malissa) was extremely help and we where able to find a room. I rate the Bedford site Excellent but for the Nashua branch I would rate as average. All I ask that if the website states that a room is available and I reserve it, then the room should be their when I get to the site.

BRIAN M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ken b.  |  Overall Experience 
Rating:
5.0

I needed a space for stuff as I moved into small senior living apartment...the space was just what i needed...it took an afternoon to move in and about 3 months to sort through and dispose of my stuff in an orderly fashion. All is done. Thank you for being there...

Philip P.  |  Overall Experience 
Rating:
5.0

Moving our belongings in was simple. We can access at any time. The building is clean and the staff were great.

wess w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cindy G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paulette T.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Celine D.  |  First Impressions 
Rating:
4.0

Everything went fine and the staff was friendly.

Robert T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sean P.  |  First Impressions 
Rating:
5.0

*need more carts There is only about 5 carts for the whole storage facility. Other wise very pleasant experience and very clean.

Jeff B.  |  Online Move In 
Rating:
4.0

Jessica was vso very nice, patient and understanding .....

BeeJaye P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberly D.  |  First Impressions 
Rating:
5.0

The staff really has customer success top of mind at this location. Just an excellent experience. Moving stinks, but they made a bad day much better for me. So human there. Thanks so much!

Justin B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laura G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel R.  |  First Impressions 
Rating:
4.0

Very nice place

MAX R.  |  First Impressions 
Rating:
5.0

Very good

Christopher D.  |  First Impressions 
Rating:
5.0

Great experience. The facility had exactly what I was looking for and the price was competitive.

Austin S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth M.  |  Overall Experience 
Rating:
5.0

Tara was very helpful when making my decision

Laith F.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kristi S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William S.  |  Overall Experience 
Rating:
5.0

Outstanding customer service, clean, modern, user friendly! Tara was helpful, informative and personal. I’ve used several storage facilities in the area but this is the very best!

Kathleen B.  |  First Impressions 
Rating:
5.0

I was very impressed with the Manager, Tara, and her thorough description of all the services offered by U-Haul. Tara was very friendly and very professional working with me to find the right size unit to rent. I was even more impressed by the security measures U-Haul has taken to protect our most precious possessions including the security cameras and alarmed units. Having had an experience with a previous storage facility, not U-Haul owned, where the security gate and cameras were not working when my unit was broken into, security is of the utmost importance to me. The facility was also very clean and well maintained.

Josephine M.  |  First Impressions 
Rating:
5.0

Clean and well maintained

James K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Claus W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Josue F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David C.  |  Overall Experience 
Rating:
5.0

Staff was extremely helpful and made my move from Florida a lot easier!

Randi D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chris L.  |  Overall Experience 
Rating:
5.0

Great staff

MATT T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Prachi P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marsha C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jeffrey S.  |  Overall Experience 
Rating:
5.0

Please know that our experience was nothing short of excellent for U-Haul and for both Tara & Corey. They always made both my wife and myself feel like we were important and understood all points. We will be back!

Cliff C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

wess w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Claude V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sergio P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

terri s.  |  Overall Experience 
Rating:
4.0

After a rocky start to where my vehicle was stored I was given a new location. From that point on the next 4 months were awesome. I will definitely use this U-haul location again.

jennifer b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason M.  |  Overall Experience 
Rating:
5.0

Tara was extremely helpful with answering my many questions. She went above and beyond ensuring I received a unit asap. I was expecting one to be available a few weeks from now and she called me as soon as one was made available! Hold on to employees such as her!

Amanda P.  |  First Impressions 
Rating:
5.0

Customer service person (Jessica) fixed a bad situation and was extremely helpful and accommodating to our needs. Thank You.

Michael C.  |  First Impressions 
Rating:
4.0

Did not like the pipes that were running through my 2 storage units restricting the full use of them.

Kurt D.  |  First Impressions 
Rating:
5.0

Very good facility and wonderful people to work with. Tara is a very good sales manager.

RICHARD H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

George K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matt P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

anne d.  |  First Impressions 
Rating:
5.0

Our 10 x 10 unit had water in it, seems to be a leak in the roof. We notified the staff and they are working to resolve the issue.

Kelly H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GREG S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian C.  |  First Impressions 
Rating:
4.0

There was an unusual snowfall the night before, but I was disappointed that the access to the security panel had not been cleared. Plus there was a line of snow in front of the storage units. I went back the next day and the area around the security panel had still not been cleared.

Dennis P.  |  First Impressions 
Rating:
4.0

My first name is spelled, Etienne. The person on duty was polite, but perhaps understaffed, i will be filling in the info for online payment. Very nice facility, love the cameras everywhere! Call me if you need more information 603-234-6668 Thank You Etienne Tardif unit RV 144

Etienne t.  |  First Impressions 
Rating:
5.0

The young lady at the check in desk was awesome. I had my two young children with me, and when they began bickering about who got to hold the map to our new locker, she just made a 2nd one exactly the same as the first so they could each have one. A+.

BRYAN M.  |  First Impressions 
Rating:
5.0

Well satisfied

richard s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marsha C.  |  First Impressions 
Rating:
2.0

Staff was very friendly however they did not seem to be well trained or have information to readily and confidently answer questions. Rental process took over 30 minutes to complete due to lack of staff and lack of familiarity with their job.

frank f.  |  First Impressions 
Rating:
5.0

Please know Tara, you are all about the customer. I felt, from the beginning, you cared. You listened, were knowledgeable, informative and took much time explaining what would happen. I never felt rushed and felt what we wanted to do was important———-to us and you. Keep up the good work!

Cliff C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William S.  |  First Impressions 
Rating:
3.0

While staff was friendly overall, we were a bit disappointed in the fact that an original reservation for S. Willow St location wasn't honored, and forced us here where we needed to rent two units to get the same space as the original reservation which costs more to us on a monthly basis. Also, being given units on the second floor on the other side of the building to unload a 26' foot truck while passing unit after unit on the main floor close to the unloading bay that were also available, increased our disappointment even further.

Scott H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laith F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

carol g.  |  First Impressions 
Rating:
5.0

Tara was extremely helpful. We had trouuble getting into our unit , some glitch in the system, and after moving all day the last thing we wanted to hear was that we needed to find another place to store our belongings. Tara made it happen though, somehow. Very appreciated!!

Colby R.  |  First Impressions 
Rating:
5.0

I was so amazed about the service. from the people on the phone at the pick up, at the drop off and they storage. Everyone was friendly, helpful and our move became so easy thanks to the U-hall team. Thanks so much for everything.

adam m.  |  First Impressions 
Rating:
5.0

General manager was outstanding. She was helpful, informative and polite

Tony L.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Building Icon
    History

    We have an adaptive reuse program to better the environment!

Back
To Top