Customer Reviews for U-Haul Moving & Storage at S 40th St

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at S 40th St

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Hazel G. on

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Very nice agent!!!! Smooth easy process....loved it!!! Will return

Sybil H. on

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Customer did not leave a comment.

Jesse B. on

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Corinne L. on

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April C. on

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mary m. on

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Excellent customer service if I ever need storage I will return to U-HALL again thank you for your courtesy all of your help and your wonderful customer service

Mohammad L. on

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This place was clean and person who was working there was very helpful

Karla H. on

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Ishida H. on

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I spoke to 15 customer service reps but none helped me. I was unable to pick up my truck after hours and I was charged for the incorrect amount of miles

JENNIFER L. N. on

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The ceiling collapsed on my belongings damaging some of my furniture. I had insurance and they gave me the contact info, but no one ever got back to me. The staff was no help in resolving the issue.

Brad J. on

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Location was a bit run down. The manager was unprofessional and even though I purchased the insurance he blamed me for a chip in the window that was already there. The truck interior smelled like smoke and was dirty. I would definitely not recommend this location to anyone.

JAMES S. on

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ROBERT D. on

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We were made to buy truck insurance and then promised that we would get a full refund for the truck insurance as long as no damage was done and this did not happen. The manager said sorry about our luck...

Julian W. on

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Thank you.

Octavia J. on

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Good

David A. on

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There is policies that were not clearly informed or stated in any way about the type of lock that needed to be use I was told that if I did not wanna To use their lock then could not put my things

karen i. on

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Very effecient. Sean is very knowledgable and helpful

Allan R. on

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Don't think they had any AC cooled units.

tonora b. on

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The staff was friendly and professional.

MICHAEL N. on

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Too many price increases

Kim S. on

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Sean is the best representative for your company that you could hope for. He is helpful, courteous, and efficient.

Sarah F. on

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Staff was amazing

Avie K. on

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Well built and well priced storage units. I used their facility or nearly 2 years. I had to move to another U-Haul storage in a nearby town because they had 8' rather than 10' ceilings and a size that

Matthew A. on

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Only had my storage unit for a couple of months but was happy I chose this location. The staff are very friendly and helpful!

Steven L. on

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Staff was always polite and able to answer all questions I had. Thanks,

Spri W. on

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Good experience

Kim S. on

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Sean was very helpful and accommodating. He even let us switch our rental facilities to a larger unit. He was a great employee.

Lucas G. on

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I am new to the area going through some financial difficulties, i got charged extra late fees which came out to 100.00. I closed my unit and because i was 3 days late i was charged a full month.

LAURA H. on

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The staff was accommodating and friendly. Just did not feel safe.

Jessica J. on

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The unit had termites and most of our items we had to throw away due to the termites.

BRIAN M. on

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As usual the staff and location is perfect!

cassandra e. on

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Thank You for the friendly, considerate ,service I consistently received.

Nha P. on

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facility is good and well secure. The staff here is very nice and very helpful.

Eddie T. on

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I would rent again employes were excellant staff. Thanks. Eddie

Jeff T. on

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The place was clean, in good repair, and seemed well managed. I would certainly use them again when I am in the area.

TAYVON S. on

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Exactly what I needed.

David P. on

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The staff was rude and did not take an active role (actually hindering) getting cooperation from other customers so my moving crew and I could access my storage room in a timely fashion. Cost me$70.

Jessica U. on

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This storage was utilized during a difficult time in my life and the staff was amazing and very helpful... I am so grateful

Clemient K. on

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Well run business

Dan L. on

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Excellent service and facilities.