the best
ANTHONY R. | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage at Sample and Powerline
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mrs. Ann Marie is a very pleasant employee who is very dedicated to helping Uhaul customers. I had a very good experience.
Calena R. | First ImpressionsI was ticked off as she said that I need a round lock - I had purchased one from the other dealer - only to see the same locks being used on the property. Plus the lock was from Uhaul - I feel cheated out of 10.00 more bucks.
Chad C. | First ImpressionsI received wonderful service ❤️ everyone was friendly and knowledgeable with accuracy.
La R. | First ImpressionsMuchas gracias ,siempre todo estuvo muy bien los muchachos muy amables También la señorita de la tienda . Recomiendo a todas mis amistades. Volveré si necesito Saludos Jane
Marijane S. | Overall ExperienceI rented a unit from your location on 2/24/21 it was #4243 but it did not work out as it was inside on a second level and I needed a drive up garage door entry. Luckily there was a drive up unit that became available and I was given unit 4081 the same day. By 3/3/21 I was done moving/storing thus unit 4081 was swept it clean and I proceeded to the office to close the account. It was late in the day and over a dozen people were already waiting so I was asked to return the following day. I did that the next morning and same problem a dozen plus folks were ahead of me; I tried to explain the unit was empty and I just needed to check out but I was asked to wait or return another day. On the second return day 3/5 the situation was the same and I was rudely told that I would just have to wait my turn or leave by a large woman at the desk. I left. I returned for the last time on 3/15 and I was told my belongings had been moved out because of non-payment which I explained was impossible because I left the unit empty on 3/3/21. After waiting 30 minutes they said it was a mistake and I was checked out but they could not print anything to confirm I was out of the unit but I would get an email with a day. I never got an email so I called today 3/23/21 to share that the email never came but the agent assured me an email was sent and it was my problem not hers. Such a shame a valuable service of the free storage after my rental was ruined by agents with poor customer service skills and bad attitudes. Not to mention the loss of rent for unit 4081 for 2 plus weeks barbecue they were just too busy !!
Arlyn E. | Overall ExperienceI'm sure I will use this location when my pod arrives. All the staff were very professional and pleasant to work with.
Brenda L. | Overall ExperienceVictoria was my point of contact and I couldn't be more satisfied with the experience. I have been a loyal U-Haul customer for many years as a result I expect great customer service and she certainly lived up to my expectations. Thank you for a stress free moving and storage experience during a very stressful period for me.
Todd A. | Overall ExperienceThe General manager is a compassionate and professional man. Would recommend this location to anyone.
Ezell B. | Overall ExperienceI already have recommended you to others that are currently renting from you. I would rent from you again.
Phillip A. | Overall ExperienceThank you for the promotion one free month storage with a truck rental. We were able to complete our move and only needed the storage for just over a week. Josh was efficient in closing out my account when I turned in the storage. One negative of this location, the lady at the front desk is completely unhelpful. She gives no solution to problems and "works" without communicating clearly and efficiently. She has no customer service.
Astrid C. | Overall ExperienceYou guys suck! After every 15 days overdue on monthly payment you guys charge late fees and then put a lien after 30 days!! I lost my things because I couldn't make payment due to major pancreatic cancer tumor surgery! Anyways, you guys can keep my things!
Norberto M. | Overall ExperienceGreat experience from pack to storage!
Christopher B. | First ImpressionsThe black lady manager was very rude over the phone far too often
Charlotte S. | Overall ExperienceGirl at front desk rude to me twice reported it to management no follow-up...
Donovan K. | Overall ExperienceAll your staff were friendly, everywhere you looked it was immaculate (cleaner than many restaurants)....
Richard H. | First ImpressionsI've always had a great experience with U-haul. I would recommend them to everyone needing self storage and/or use of moving trailers or a Ubox all services I've used so I'm giving feedback based on my own experiences using services they offer.
Michele C. | First Impressionswe had a tire blow out that may have been avoided. However, we were in a remote area of texas and received relief within the hour. i was impressed
TROY J. | First ImpressionsNunca em mi vida, fui tam desrespeitado por los empleados de una companhia, fui customer de u-hall por mutios anos, espero no mas nescecitar de su servicio
ANDRE V. | Overall ExperienceNo communication in relation to truck rental. Nevar been so unrespected as a client de to uhal employee and lost time and money by Anniemary Mackenzie.
ANDRE V. | First ImpressionsOffice lady have no customer service.
Bernot C. | Overall ExperienceGood facility and staff. Card system hasnt worked for months and its a nuisance since the unit alarm can be heard in the entire bldg. its only brief but annoying.
Simmone C. | Overall ExperienceVictoria really took great care of my father and I when renting a truck and storage space.
Daniel R. | First ImpressionsInsanely ride staff. Victoria is the worst store manager I've ever had the displeasure of meeting. I showed up today after having made this reservation two weeks in advance and driving hundreds of miles. I waited over 20+ minutes for the employee in training to give me my storage unit, she explained the directions I need to follow poorly, and then because I came back due to miscommunication and the inability to get their code to work, Victoria decides to catch an attitude with me and then tell me to leave HER office. I have the entire thing recorded on video and I will be following up and filing a complaint with uhaul. Take your business elsewhere if you don't want an absolute headache. Not worth the time wasted. Victoria, kindly quit, you're USELESS post update, their alarms are constantly going off while you are trying to make your move which is insanely earth shatteringly ear piercingly annoying. Thanks for nothing U-Haul I will not be returning as a customer ever again. Update to the update! I've been here 3 hours and I'm already finding mass amounts of very large roaches, not to mention the extra extra large rat traps installed in every single unit. The elevator operations certificates are also out of date by over 2 years. This place is disgusting and poorly maintained all around, from employees to management to the actual storage units. I even tried to contact the owner Don at the email listed on my contract and that email is not valid. Don does not want to be bothered with any of your problems & neither can any of his employees.
Jessica D. | First ImpressionsI would have said excellent, but when I went to remove all my items, I went into the office and was not told that they needed to inspect the unit. I tried to check out online, but it said I had to return the key card! I called the location, but got the national line. I explained the issue, and they said it had to be returned. She said they contacted the location via text to confirm. We made a special 1 hour trip back to return the card to avoid being charged $40. Upon arrival, when we were finally helped, we were told there was no need to return the access card!! So the trip was for nothing. The website and especially the staff should be aware of the policy.
David b. | Overall ExperienceEverything was beyond my expectations! When I called they set up my trailer, storage, and help unloading. Everything went perfect, and everyone was excellent!
Scott M. | First ImpressionsThe lady that helped us check-in was distracted, rude, and failed to set up our auto pay. We received a notice for $15 late fee. Upon making a special trip to the facility (30 minute drive) the manager waived the fee and set up auto pay. He was friendly and focused.
Brian W. | Overall ExperienceI had a great experience
FOURNAZ S. | Overall ExperienceI never was able to get in the place with my access card I never got a response from anyone when you called the 800 number or whatever number it is that's listed on the door no one never answered and then when they do answer it said 24-hour access the people in the office I'm very short and whenever it came time that I was late what's payment no one would contact me but they would contact my emergency contact it was not a good experience
RODERICK P. | Overall ExperienceVery friendly staff.
LEWIS F. | First ImpressionsI am sad to move from this location but life goes on! Thank you for 2 years of great service at this location.
Maximilian R. | Overall ExperienceMore instructions on how to use swipe card and how it works would be helpful to first time unit renters.
Andrew B. | First ImpressionsI stored a 5th wheel camper. There was a camper and food truck next to me that had its sliders out and look like someone living in it. It had a food truck parked in front of it in the driveway. I paid almost $300 a month and thought this was unexceptionable.
MAREENA A. | Overall ExperienceI received excellent service from this establishment; however, the prices weren't not low enough for my budget, as a result of the Pandemic and the damages to my monthly income I can no longer stay with Uhaul.
Evelyn B. | Overall ExperienceI want to thank the full staff for there customer service and Helping hands. You all rock !!!!!
Kandyce S. | Overall ExperienceWhenever I was there, I felt very safe. The bathrooms were spotless. I lost my job and storage due to covad but it's all good. Thanks everyone!
Melissa D. | Overall ExperienceReally impressed with the cleanliness and friendly staff. I appreciate the help as it was my first time moving/renting a truck, and getting a storage unit. Everyone was lovely! I'm willing to pay more money if it means being able to be their customer!
ibelise m. | First ImpressionsDon was a complete professional. I was going to use another storage facility but I was so impressed with how Don answered all my questions I went with uhaul
Richard S. | First ImpressionsMost often when renting a U-Haul there are a lot of emotions running. Don was professional, affirming and extremely helpful! Great service!!
Ron R. | First ImpressionsI love the staff at this location. They are always professional and friendly. The site is always clean and I like the electronic slide pass for easy access/security.
Tangala C. | Online Move InHad no issues, liked i could have my mnthly amount automatically deducted from my credit card. Would use again if ever needed.
Mo G. | Overall ExperienceGreat Staff! Good Attitudes & Very Knowledgeable!
James B. | Overall ExperienceThe facility was very clean. The storage was well lit and very clean. The employees are very helpful and courteous
JAMIL C. | Overall Experiencethe best
Zerimar C. | First ImpressionsKeep up the great work!
Zachary D. | First ImpressionsThe woman who helped me was fantastic, give her a raise!
Matthew D. | First ImpressionsThank you ,regards vic
Victor M C. | Overall ExperienceI'm going too give my review on Google maps another time. All I have to say for now is that this particular moving experience has been ridiculous thanks to the staff in Pasco WA AND in Pompano!
Michele C. | First ImpressionsAnn Marie,Victoria & Shane made us feel very happy to have selected their UHAUL as our future storage facility, and because of their courtesy, and efficient handling of our situation, we are pleased!
kean R. | First ImpressionsGreat service
WIlliam H. | First Impressionsmost professionally run facility there is, unmatched in my many decades of experience.
James r. | Overall ExperienceI checked out of my unit and just paid gor the month the day before none of the staff knew how I was to get a refund. I was told to call amd speak with the mansger next week and she could adbise me.
Lisa A. | Overall ExperienceGreat staff
Michael S. | First ImpressionsExcellent
Bernard K. | First ImpressionsStaff don’t want to be there. Please hire people that need the job or at least wants to work.
Thiago W. | Overall ExperienceBest part was the customer service. They get it unlike my experience in Arizona with Alex Smith.
ANGELA A. | First ImpressionsGreat place!
Keith E. | Overall ExperienceStored my items for 2 years and they were in great condition.
Emiko R. | Overall ExperienceFantastic! The AC, moving carts and covered parking made it so easy and comfortable to frequently transfer large heavy items. I can't imagine a better place to store your items.
Teresa L. | Overall ExperienceThey staff was very nice and the process very quick.
Jean P. | First ImpressionsThe staff was extremely knowledgeable, friendly and professional!
suzanne k. | Overall ExperienceGreat fast service with all my questions answered Happy I chose this facility and very clean lot!!
Ted T. | First ImpressionsI would definitely use this location again and I highly recommend them
Darcy P. | Overall ExperienceYour professionalism, accommodation, and customer service was outstanding! I would highly recommend your services to anyone in the market for storage and relocation assistance!
Dwight N. | First ImpressionsYour staff was extremely helpful in assisting us with the correct covers we were needing for our furniture we were leaving at our home while the condo was under construction.
Janell K. | Overall ExperienceThe staff was very understanding and helpful. I felt my stuff was safe and secure there.
natasha b. | Overall ExperienceTremendous and excellent people. Great service
Emiro R. | Overall ExperienceGreat experience all around
Jillian S. | Overall ExperienceEveryone at this location was always very helpful and very happy to answer all my question. I no longer need the storage but I will always return for my moving and towing needs thanks allot guys.
CHRISTIAN A. | Overall ExperienceVery pleased with service
Micheal R. | First ImpressionsPerfect no coments
WAGNER M. | First ImpressionsIt’s nice to see the owner present at the facility and the staff is GREAT!
Mitchell S. | Overall ExperienceExcellent service.
Angel R. | Overall ExperienceGreat
John M. | First ImpressionsVictoria and the rest of the staff have been a great help over the last 18 months of patronage. The staff and facility get solid ratings from me as a consumer. The recent price change ended my stay.
Torey S. | Overall ExperienceI really loved.
Deise D. | Overall ExperienceDon is the man
Joseph D. | First ImpressionsPerfect. N above service
Retha F. | First ImpressionsGood staff
jennifer b. | Overall ExperienceBoth Adam and Joe were great to deal with.
David P. | First ImpressionsMy boat was stolen from this property
George S. | Overall ExperienceThe staff was very nice and pleasant to talk to. They were also helpful.
chrisandra s. | First ImpressionsEverything excellent
Rafael G. | First ImpressionsPrice is higher than other facilities and will not honor the on line price of other U-Haul rental storage space. They have their own price gimmick.
JUANA R. | Overall Experiencethey were very helpful and very nice to deal with!!!
Brian F. | First ImpressionsStaff associate Anne Marie is very helpful and cares about the customer. Thanks also to the manager and staff.
mark j. | Overall ExperienceI dealt with a particular woman working at the counter on two separate occassions and her attitude was not friendly either time.
Richard V. | Overall ExperienceGood service
john c. | Overall ExperienceAll were very kind and helpful with all or any issues ! A+ .... thanks for all ... TB
TIM B. | Overall ExperienceNice storage facility
Karen C. | Overall ExperiencePromised an email indicting my account was closed--not sent. Person on the phone could not understand--heavy accent Person at the desk-no eye contact with me--had a ask several times to repeat words
Ed S. | Overall ExperienceVery friendly professional staff help me all the time thank you so much for everything
Zequiri K. | First ImpressionsNEVER use U-Haul. Vehicle storage NOT secure, gate left wide open many times. Staff were rude, unprofessional, and nasty. Attitudes from all of them, from day one. They were the main reason we left.
Robin T. | Overall ExperienceVICTORIA WAS AWESOME!!!
Earl H. | Overall ExperienceFriendly and helpful staff
Richard V. | First ImpressionsGreat facility but raised rates on me without having been there not even a year.
STEPHEN N. | Overall ExperiencePitiful customer service by a rude nasty lady. I believe her name is Vic.
Juan David Z. | Overall ExperienceThe staff was very helpful and courteous thank you
hazel R. | First Impressions-Returned my truck and was charged for extra day even though I was told I wouldn't be. -I don’t like paying for 24hr access and what’s worse is it’s only through a tiny door after 10pm -I have more
Judith D. | First ImpressionsVery nice facilitie.
Charles G. | Overall ExperienceVERONICA WAAAAAS VERY PLEASANT.I HAD BEEN TO three different U-Hauls that day and none of them was as pleasant and understanding and I explainable as Veronica,she explained everything to me.SheAWESOME
Earl H. | First ImpressionsGood moving experience very good people to work with
JUANA R. | First Impressions.
Luz S. | Overall ExperienceThis is the best U-haul business I know. Keep up the great work, and don't change a thing!
Kelcina A. | Overall ExperienceIf you had an electrical connection available at extra costly it would be great. I had two Rvs stored in your wonderful facility and would have liked to have been able to keep the batteries charged up
steve m. | Overall ExperienceThere was this guy blond tall, he help me with my key after not working correctly and receiving my truck rental! Made everything easier for me! Overall they were great
Karina Z. | First ImpressionsVery kind and helpful staff at the office.
Francine E. | Overall ExperienceThe service was excellent and customer service was great I'll recommended any one i know to check you guy's out.
Wilbert F. | First ImpressionsGreat experience
kate d. | Overall ExperienceMade a reservation for covered RV storage, entered credit card info, signed contract, got confirmation-apparently means nothing! Went to see space and told it wasn’t available. Clearly gave it away.
Robin T. | First ImpressionsGreat experience
susie s. | Overall ExperienceRented a covered parking spot. Victoria Lewkutz was helpful and knowledgeable and did her best. The only complaint is the UHaul computer was slow and made the process take longer than it should have.
Mike D. | First Impressionsthe best
Zerimar C. | First ImpressionsCommunication over how long a UBox would be left after delivery was WEAK. No one offered "Moving Help," until the day delivery was supposed to happen.
lisa g. | Overall ExperienceUrsula was the best! Uhaul is fortunate to have drivers like Ursula here in Florida and Anna in Bakersfield, CA. I hadn't heard of ubox before but now I wouldn't use anything else for moving!
sheridan r. | Overall ExperienceThe facility are great but the staff was not friendly. It seem as if they hated their job.
varangcana s. | Overall ExperienceMr. Pallante treated me with respect and was very helpful. Although I gave an "excellent" rating, I would like to encourage UHaul to train some customer service representatives.
CONSTANCE L. | Overall ExperienceGreat service
MARY S. | Overall ExperienceVery friendly and efficient staff & no problem with the vehicle. One thing that needs to be looked at is the website's mileage calculator either doesn't work or has far too long a delay (2+minutes)
Jim B. | Overall ExperienceCalled about transport of boxes and never received a call back before move. The man I talked to was very short with me the day of move and said they couldn’t change two trailers to one for the movers.
Charissa H. | Overall ExperienceGirls are on point!
Philip J. | First ImpressionsThe u box was a great idea and bigger then I thought and I was able to store what I needed while I had work done at my house. The delivery went smoothly thank you
vanssa s. | Overall ExperienceEveryone was so helpful, they where willing to walk me out to the truck and answered any questions I have
Sidney D. | First ImpressionsVictoria was the most disrespectful, unprofessional, rude, obnoxious, humiliating employee ‘ There was an incident that took place @ your Sample & Powerline location Victoria does not belong there!
Joseph v. | Overall ExperienceOne of the best experiences I’ve ever had driving across country with everything you own a little recommend you haul anyone that ask thank you for your great service
kenneth b. | First ImpressionsThanks, very pleasant place.
Leslie W. | Overall ExperienceThis is a very nice U-Haul facility. The manager was very friendly.
JEFFREY W. | Overall Experiencegreat:)
Lynette G. | Overall ExperienceVictoria and staff were excellent to deal with. So was the manager.
ronald r. | Overall ExperienceThanks
Paula F. | Overall ExperienceAnne Marie was very accommodating and friendly
Karen C. | First ImpressionsEveryone was very professional and polite, the move was accomplished in less time then was expected. I would recommend uhaul to my family and friends.
sandra a. | Overall ExperienceQuestions 1,2, & 4 do not apply.... Yes, all went well, I would use your service again If/ when needed. Thank you, Simona
Simona D. | Overall ExperienceMrs. Mckenzie were extremely helpful and patient and polite. They made sure everything was accurate.
Kishan T. | Overall ExperienceGreat customer service, knowledgeable and fast process for rental trucks and storage facilities.
Nancy M. | Overall ExperienceEverything was good, i just wish it was a little cheaper
MITCHELL S. | Overall ExperienceAfter driving for 26 hours she was so nice to me and helpful.Thank you
SEBASTIAO M. | First Impressionshad u-boxes delivered from Springfield, VA and the Pompano Beach location were excellent with scheduling, delivering, and picking up the uboxes to my new home.
Annette M. | Overall ExperienceVery friendly, prompt service! A good group there!!!
Tonja W. | First ImpressionsUrsula was the most courteous and pleasant person I have worked with in a long time. She made the entire moving experience a pleasure! Thanks!
Robert P. | Overall ExperienceNice storage facility very good customer service. I will recommend to people.
mark j. | ReservationHorrible service
Arlete T. | Overall ExperienceReally impressive state of the art
Peter H. | First ImpressionsRon or Don the storage manager, was the rudest manager I have ever encountered. Very poor customer service and has verbal issues. Does not know how to communicate and will never use U-Haul again
Melinda G. | Overall ExperienceStaff was very professional and accommodating.
Perri P. | Overall ExperienceI was very pleased with the service provided at this UHaul. The van was new and worked well. The customer service was top notch; especially Victoria. She is pleasant on the phone and more in person.
Tracey A. | Overall ExperienceChuck and Ursula made my experience a great one last minute changes forced me to keep my things in storage for four months at the end of those months they were the best in Keeping in touch with me
sandra m. | Overall ExperienceCustomer service was very nice and helpful you have excellent employee even security
MARTHA M. | ReservationThe staff was so kind and warm and helpful! Such a great experience for the entire time we stored our RV there! I can't say it enough, we will definitely be using U-HAUL for all our future needs!
perry l. | Overall ExperienceVery accommodating! Stored a car and our 26' for our move to Georgia. Very smooth transaction!
bonnie m. | ReservationThe service that Angel and Crystal provided was exceptional.
Rosalyn J. | ReservationEverything was great. Could not have been better. Thank you
ron b. | Overall ExperienceThe phone went unanswered at the Pompano facility! It took 3 calls to connect with a knowledgeable person at main number. The lady delivery driver was fantastic. She made it all a success !
Ronald W. | Overall ExperienceRate was pretty hi
David R. | ReservationOffice bad attitude at check out
Jacqueline B. | Overall ExperienceI made réservation 3 Times and each time when i call to confirm they said that a han no réservation. So i never had a place there and now they ask me to rate there service. It is very bad!!!
Daniel L. | ReservationI am glad I was able to use your covered RV storage space on short trim Thank You Dale
dale c. | Overall ExperienceNot recommend
hugo f. | Overall ExperienceI was there a couple times and it was dark, there were no exterior lights on. The manager is a jerk.
robert r. | Overall ExperienceThe lady the resve me was rude with no respect for the customer
PATRICK L. | ReservationKeep up the great work! --- Outstanding service across the board!
Kelcina A. | Overall Experiencepoor customer service and I was never able to communicate with the facility directly, aside from when I drove over. Left over 10 messages never got a call back. Still charged me for services after
Isabel S. | Overall ExperienceAfter making a reservation for a RV parking spot I drove my RV to the location only to be told there were no spaces available. I had to leave and try to find alternative parking. I'm very displeased.
Michael C. | ReservationI was very pleased with this temperature controlled facility.
Patrick C. | Overall ExperienceThe experience was very positive. A young man, Adam was great. He accommodated me and made my experience outstanding. He went beyond my expectations even though he was working alone, and it was busy.
George C. | Overall ExperienceI would recommend this location to others.
Richard F. | Overall ExperienceVictoria Adam and the rest of the staff KUDOS TO ALL OF THE TEAM.
daniel a. | Overall ExperienceWonderful customer service and gave very good information
Imelda S. | Reservationthe office staff especially the guy whose the owner are very rude and condescending. they act like they are doing us a favor by being there. it all starts with the owner onsite, he is kind of a jerk
Complete T. | Overall ExperienceThank you.
Abdul A. | Overall ExperienceBoth the lady and gentleman inside was rude. The guy that checked the truck In was very nice.
Sean M. | ReservationThey were helpful to find the size I needed. Friendly staff.
wendy c. | Overall ExperienceVery helpful staff
DENIECE J. | ReservationI will never using Uhaul pod services again. The treatment I received during the after my pods were shipped to its destination were abismal. The general manages at the Pampano beach location was rude.
LEE F. | Overall ExperienceI did not see the facility in person. I had contact with the facility on delivering my Ubox.They were very professional and was able to have my Ubox delivered in a timely manner. Deliver was AWESOME
Tina O. | Overall ExperienceGreat Service.
Jose R. | Overall ExperienceI was charged $80 x 2 to make my pods available for me to remove the contents. Too much. Actually never quoted in the rental procedures either in shipping or receiving. $460 dollars too much.
gerald s. | Overall ExperienceStaff was very friendly and accommodating.
Michelle C. | Overall ExperienceYour store assisted in making me have a U-Haul nightmare. The customer service in your facility was absolutely deplorable. Adam was extremely rude to me. I’d like a Manager to call me as I’ve asked.
Martener S. | Overall Experiencesecond time rating U Haul
Gregory G. | Overall ExperienceOnly real issue was with the uhaul pod latch being mostly broken off. Anyone could have just yanked it off with their hands, very unsecured.
Alexander M. | Overall ExperienceI have recommended you twice already. It was the smoothest move I ever had. Staff was professional, courteous, and personable. Great job!
Lynn Z. | Overall ExperienceVery clean, very well kept place. Its not trashed or outdated like most places. You do not raise the prices like other places. I am already telling friends who are looking for storage to go there!
miguel g. | Overall ExperienceEasy to Find and great customer service
Dennis S. | ReservationI had a Ubox shipped from CT to FL. The shipment went smoothly and quickly. Contact with Uhaul was however a complete SNAFU . The national helpcenter is BROKEN. Agents never had authority to act.
Lisa T. | Overall ExperienceHappy to have used uHaul end to end for this long distance move, including its recommended moving company locally.
Suzanne C. | Overall Experience.
reubon r. | ReservationFacility is clean and staff are helpful.
JAMI E. | ReservationContact me at 732 995 5561
walter h. | Overall ExperienceExcellent service, flexible schedule and professional staff. Will recommend U-Haul to my friends!
Jiwei C. | Overall ExperienceMy experience was exceptionally
Paul F B. | Overall ExperiencePoor communication and customer service - not enough characters to explain.
Seth S. | Overall ExperienceI rented a cube to move some belongings from Massachusetts to FLA.excellent service; they did the drop off when they said they would and delivered it on time.
Dennis T. | Overall ExperienceVictoria was veryprofessional and helpful.
Jeanette P. | Overall ExperienceYou service was just what I needed Will seek to offer youto any one for use thank again
Kathy J. | Overall ExperienceLess blankets, Less cost!
Jeff S. | Overall Experiencethank you
sandra w. | Overall ExperienceWhat I didn’t like about it was the fact I could be prorated in but you couldn’t prorate me out. I find that to be rip off and unfair to customers.
Diallo J. | Overall ExperienceEveryone was friendly and helpful!
Michael C. | Overall Experiencestaff is awesome. hardworking and friendly.
Chris S. | Overall ExperienceNice covered facility for the coach. We'll be back in October and have made our reservation.
John M. | Overall ExperienceI am very happy with the service, good job.
Herlinda S. | Overall ExperienceWhat facility?! You guys are so disorganized that even messed up my delivery reservation trying for me going to the facility and that was not going to happen. Ridiculous honestly. Not Using uhaul ever
jackie u. | Overall ExperienceEverything great except for staff, both encounters with 2 different people on initial check-in to the storage and final checkout were short with me, like i was bothering them
Renee J. | Overall ExperienceManager is a real a******
Lawrence L. | Overall ExperienceThe GM is a scumbag and he'd bait and switch his deals. Lied to me and I think they purposely got my contact information wrong so they could drive up my bill and steal my things after Hurricane Irma.
Sean H. | Overall ExperienceGreat place for RV storage. Will be back.
Jason E. | Overall ExperienceNice place
Todd N. | Overall Experience