Clean and sweep of equipment from previous use.
Katina S.- Alabama AL
- Tuscaloosa
- 35405
U-Haul Moving & Storage at Skyland Blvd
(Half mile from Interstate 20)
Contact Us
124 Skyland Blvd ETuscaloosa, AL 35405
-
(Half mile from Interstate 20)
Driving directions
Hours
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 4.0
Everything was great
Carla B.- Rating:
- 5.0
Customer did not leave a comment.
JAMON S.- Rating:
- 4.0
Customer did not leave a comment.
Karri-Lynne K.- Rating:
- 5.0
Turn off the change oil notification. Have a minimum time to return the vehicle without charges
Paul N.- Rating:
- 4.0
Customer did not leave a comment.
Jonathan C.- Rating:
- 5.0
Customer did not leave a comment.
Phyllis S.- Rating:
- 1.0
Find out who Rented this damn uhaul and how because it wasn't me.. This shit unacceptable. I did NOT RENT THE DAMB UHAUL AND THE MANAGER HAS NOT CONTACTED ME BACK YET.
Dontrinice H.- Rating:
- 5.0
Customer did not leave a comment.
Chris M.- Rating:
- 5.0
Customer did not leave a comment.
Jerry H.- Rating:
- 5.0
Customer did not leave a comment.
David G.- Rating:
- 5.0
Customer did not leave a comment.
Ronald R.- Rating:
- 2.0
The place was understaffed. It took 90 minutes for me to drop off a trailer. They were supposed to have our U-Box container ready for us. We let Uhaul corporate know we were going to be in to pick it up 10 hours before arriving. We were told it would not be a problem. When we arrived we were told it wouldn't be ready until 1200 the next day (the original pickup time). When we mentioned we contacted uhaul to make a change, we were flippantly told changes were the discretion of the local supplier and not uhaul corporate (the toll free number we called). They wouldn't consider working with us (they seemed sort staffed and short tempered). When we arrived to pick up the UBox, it needed to be loaded with a forklift because the trailer lift was damaged. We were asked to return by 1700, as the forklift driver needed to leave at that time. At 3pm, I arrived. No forklift drive and no one to assist with the drop off. I backed up the trailer to drop it off and waited for the forklift driver to arrive from off site. After waiting for 20 minutes, I decided to check the trailer lift. I was able to get it to work without an issue. I was able to unhook the trailer, block the wheel without any issues (But I have trailer experience). The people available when I dropped off the U box were cordial enough. But there only seem to be two people working on the entire facility. It was busy. If I didn't have the expertise to get the job done myself, I may have been waiting for hours.
CHRISTOPHER M.- Rating:
- 5.0
Customer did not leave a comment.
Patrick M.- Rating:
- 3.0
Be better organized. I got a new debit card soon before leaving for Antarctica. Before leaving, I updated this card with u-haul and used it to pay for the ubox, which I shipped from CA. While I was gone (and without internet), u-haul tried to pull the rent from the outdated card rather than the new one I have and told them to use. Luckily my parents were alerted of this error from u-haul and helped to resolve their mistake as they were threatening to get rid of my stuff and charge all sorts of late fees. This is an unacceptable error and I don't feel like I can ever trust u-haul again with shipping my possessions.
EMILY M.- Rating:
- 5.0
Customer did not leave a comment.
TONY W.- Rating:
- 3.0
Customer did not leave a comment.
astride H.- Rating:
- 5.0
This group is really great and always have everything ready when I come for pickup. Fast check in's and drop offs. Always have gone over what's necessary , and interacts with all customers the same.
Alex W.- Rating:
- 3.0
Customer did not leave a comment.
Joya F.- Rating:
- 5.0
They as always were great. I was suppose to drop off at Pioneer Auto but as I asked to go to Skyland Blvd when I did the reservation I was told it could not be found on the computer. Pioneer was closed even though it was to be open on Monday. I called Uhaul and I had it transferred to Skyland Blvd and as always they were outstanding and took the rental back which was easy, they were professional and it was well done.
Ronald A.- Rating:
- 4.0
A Lot of hesitation when trying to eccelerate!!! it was a scary drive all the way to my destination and back!! The vehicle could have been cleaner, the cup holders dirty and the console.
Rozetta L.- Rating:
- 5.0
Customer did not leave a comment.
LINDSEY L.- Rating:
- 5.0
Customer did not leave a comment.
Tennille S.- Rating:
- 5.0
Fast service. I would go there again.
Paul S.- Rating:
- 5.0
Customer did not leave a comment.
MAMIE S.- Rating:
- 3.0
Customer did not leave a comment.
Philip K.- Rating:
- 3.0
Customer did not leave a comment.
KELDA C.- Rating:
- 5.0
Customer did not leave a comment.
Daniel S.- Rating:
- 5.0
Prompt credits back to cardholders.
Vee C.- Rating:
- 5.0
Inside of vehicle was not very clean. It took longer than expected to pick up, but everything else was fine.
Leslie M.- Rating:
- 2.0
No professionalism. Workers were on their personal cell phones. I called while I was on the way and they had me on hold. While still being on hold I walked in to see them having non-work related conversations and using personal cell phones. I will never use this location again! Great rates though!
CHARAKII D.- Rating:
- 5.0
Customer did not leave a comment.
Alvin J.- Rating:
- 4.0
A lot of times companies only hear back from customers if they've had a negative experience, but that definitely was not the case for me so I wanted to take a minute to let you know the employee who checked me in, got everything finalized (according to my paperwork his name is Kenneth) and also at the last minute before closing helped in changing my storage unit to a larger size (due to an error on my part) was very nice & helpful!!
Iris M.- Rating:
- 5.0
Just keep been nice to people.
Kenneth M.- Rating:
- 1.0
Dealing with this UHAUL location has been the worst experience of my life sadly. The customer service there is ridiculous please reconsider! I could go on and on but no do not do business here!
Marcus T.- Rating:
- 4.0
Customer did not leave a comment.
William K.- Rating:
- 1.0
Had to call road assistant due to old equipment. Wouldn't start. Poor customer service from management.
Thaddeus D.- Rating:
- 1.0
I was overcharged$160 on 12/16 AND 12/17 PLEASE CORRECT THIS !
John W.- Rating:
- 5.0
Customer did not leave a comment.
VIVIAN C.- Rating:
- 1.0
Both people who helped me at the desk (in the morning and on the return in the afternoon) were very rude and not pleasant to the customer. It was not just with me. They need to have people skills. I had made the reservation the night before so it was easy, but this person had a very bad attitude, I'm sorry to have to say.
WILLIAM F.- Rating:
- 1.0
The entire time we had the unit, the door was severely damaged that we needed a pry bar to open it. We were promise the door would be replaced but never was. I asked for a discount rate on the unit but my request never was acted on. So with that said my experience was a disaster. I hope these comments are reviewed and acted on by your district managers.
Daryl K. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
robin R.- Rating:
- 1.0
I was charged for an extra day when it was apart of my contract to keep it until the next morning. When we tried to return it, the place was closed, so we did the drop off option. I emailed and called and have not received any response.
Bonus B.- Rating:
- 5.0
Customer did not leave a comment.
Walter B.- Rating:
- 5.0
Customer did not leave a comment.
Kevin I. | Overall Experience- Rating:
- 2.0
I was told long as I took the Uhaul back within a 24hr time period I would only be charged for 1 day I got it around 4:30pm and returned round 12:28 am and have been charged for 2 days poor communication.
courtney B.- Rating:
- 5.0
Customer did not leave a comment.
Jennifer C. | First Impressions- Rating:
- 5.0
Excellent service
David H.- Rating:
- 5.0
Customer did not leave a comment.
Tamara M.- Rating:
- 5.0
Customer did not leave a comment.
Keontra J. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Julia T.- Rating:
- 5.0
Customer did not leave a comment.
Matthew K.- Rating:
- 5.0
Customer did not leave a comment.
JAMES S.- Rating:
- 5.0
Very good customer service!
Jimmie C.- Rating:
- 5.0
Customer did not leave a comment.
Annie W.- Rating:
- 4.0
Female Customer service representative that assisted me was talking on facetime during the process. I had no one to go to the Uhaul and check for damage, look in the back of the truck, etc. This was the first time i've ever had a Uhaul not inspected or explained to before it was given to me. Process was extremely quick though.
CASSANDRA J.- Rating:
- 4.0
Customer did not leave a comment.
EVA S.- Rating:
- 1.0
The storage the reserved for me was too small when they told me that my belongs would fit so I had to get another storage unit and pay a extra 72 dollars
Desiree A.- Rating:
- 4.0
Customer did not leave a comment.
DOUGLAS N.- Rating:
- 5.0
Customer did not leave a comment.
takela C.- Rating:
- 3.0
Customer did not leave a comment.
Keiara S.- Rating:
- 2.0
The girl who helped me is rude
Stephanie B.- Rating:
- 5.0
Customer did not leave a comment.
Kevin I. | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
ULYSEE P.- Rating:
- 2.0
U-Haul employee hooked up trailer and checked tail lights. I was told everything was in good order and ready to go. After driving over 10 miles to destination I checked hitch and discovered hitch was never tightened at all. Trailer could have easily popped off hitch!! Also after dark I realized trailer had no tail lights so I had to drive 50 miles with 4-way flashers on. Both of these issues were supposedly verified by a U-Haul employee. Also trailer # listed on contract did not match # on the trailer.
PHILLIP H.- Rating:
- 2.0
Customer did not leave a comment.
dennis B.- Rating:
- 5.0
Customer did not leave a comment.
Donna C. | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Billy S.- Rating:
- 5.0
Customer did not leave a comment.
DWAYNE P.- Rating:
- 4.0
Employees were helpful when I needed them to be, but they weren’t overbearing, either, which was nice. I wish that they would’ve kept the loading dock clear though, it was a little crowded.
Hartley H. | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Gregory D.- Rating:
- 5.0
Very nice and helpful people at this location.
Jonathan P.- Rating:
- 5.0
Truck was great, service friendly and professional, couldn't have been a smoother, easier experience.
Bradley S.- Rating:
- 5.0
I couldn't complain everything perfectly
Alfred W.- Rating:
- 5.0
Customer did not leave a comment.
Brenda W.- Rating:
- 5.0
Customer did not leave a comment.
DANIEL J.- Rating:
- 5.0
Customer did not leave a comment.
Ronald W.- Rating:
- 5.0
No improvement needed. Friendly, positive, competent staff. I've been doing business with this u-haul location for many years...all with the same results.
James A.- Rating:
- 5.0
Customer did not leave a comment.
Bobby S.- Rating:
- 5.0
Customer did not leave a comment.
Blenda K.- Rating:
- 3.0
The customer service was poor
Sue S.- Rating:
- 5.0
staff was friendly, van was ready to go, there was parking for my car while i used the van - and the price wound up cheaper than expected.
Pete B.- Rating:
- 4.0
Overall a good location with friendly and helpful staff. A faster computer system for the guest check in process would be nice.
PATRICK P.- Rating:
- 5.0
Customer did not leave a comment.
ernie T.- Rating:
- 1.0
PC system was down so I could not pick up my rental, they took my number and said they would call when it came back up. Two hours later no call, I called the reservation number and found out the system had been up for a while. I go to the store and its a ghost town. They never called to tell me the system was up. Then it took WAY!! Too LONG to get my rental done. To top it off they rented me a trailer that was not there!!! So i had to go back in and get the rental agreement changed. Serious changes are needed at this location. I wont be back!!!!
Robert W.- Rating:
- 4.0
Customer did not leave a comment.
RICHARD R.- Rating:
- 5.0
My belongings were brought there for almost four years and my things looked the same as when I first put them in the storage facility
Shekenna M. | Overall Experience- Rating:
- 5.0
Great location and service. Worked perfectly for my local move. The 20ft. truck is much easier to drive than the 26ft. Penske I drove earlier this year. It's nice to not need Diesel as well.
James C.- Rating:
- 4.0
Customer did not leave a comment.
matthew H.- Rating:
- 1.0
Customer did not leave a comment.
ashley h. | Overall Experience- Rating:
- 1.0
We rented and was charged for mileage we prepaid for I have emailed and they said they was looking into it but no response to resolve the problem. Customer service is not good at all Will not recommend this place to anyone
Gordon M.- Rating:
- 1.0
Customer did not leave a comment.
dezmund g. | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Sonya M.- Rating:
- 5.0
na
Bill S.- Rating:
- 5.0
Customer did not leave a comment.
James F.- Rating:
- 4.0
Customer did not leave a comment.
BRIAN M.- Rating:
- 4.0
Customer did not leave a comment.
Mary H.- Rating:
- 5.0
Nothing
Darrius M.- Rating:
- 4.0
Prepurchased items weren't ready for pickup but luckily in stock. Not the neatest facility either.
Samuel W.- Rating:
- 3.0
Customer did not leave a comment.
Jacob M.- Rating:
- 1.0
Broke two of my vehicles. First one caused my muffler to break off, Second one didn't fit the back of the car back together and had to go back. Turns out they broke one of the pieces and I will have to purchase it from a dealership. The whole process of getting a trailer hitch installed should not be this difficult. They gave me a discount on the trailer, but I was charged more than anticipated for the second trailer hitch attempt. Spent over $500 for my cars to be destroyed. I was pissed.
Amanda H.- Rating:
- 5.0
1st times using a UHAUL. Thanks
RAPHAEL S.- Rating:
- 3.0
Inside of pick up truck had a smell like it has not been cleaned. Also got charged an additional day without being told so due to being late as I had trouble unloading the vehicle off the dolly all by myself. Did not see that til my receipt was emailed. If I knew that was going to happen, I wouldn't have bother to get up early that morning to return it after working all night that previous day upon returning truck and trailer that morning.
ANDREY O.- Rating:
- 5.0
Everything was great with us. Keep up the good work.
Kimberly C.- Rating:
- 4.0
Customer did not leave a comment.
Brian S.- Rating:
- 3.0
Stop over charging people for mileage that they didn't use
Kimberly H.- Rating:
- 5.0
Very good people to help you.
Jonathan D.- Rating:
- 3.0
Customer did not leave a comment.
Vanica M.- Rating:
- 4.0
Customer did not leave a comment.
Cherelle T.- Rating:
- 5.0
Everything was great.
JOHN T.- Rating:
- 4.0
Customer did not leave a comment.
Keith S. | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Chris K. | Overall Experience- Rating:
- 4.0
My only complaint is that we were charged when it was supposed to be free for a month. After I brought this to the staffs attention it was reimbursed. However, we were locked out of our unit for nonpayment. The problem was corrected by the manager. This complaint is being posted so you know if you have a problem just talk to the staff. They are great!
Kerri B. | First Impressions- Rating:
- 3.0
Usually only one person working the counter. 5 to 8 people in line making for 30 minute wait times. This has been the case the 3 times that I was there.
Richard K. | Overall Experience- Rating:
- 5.0
The manager is an awesome guy.
JESSIE p. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Mark S. | Overall Experience- Rating:
- 4.0
The office staff is overwhelmed and it shows in their customer service. Maybe more help during peak times such as move in and move out from the University of Alabama, for at least SEVERAL weeks
Susan M. | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Jacob W. | Overall Experience- Rating:
- 2.0
Purchased unit had someone else’s lock on it and alternate unit had to be found at the last minute that was not a floor unit. Staff too busy to help. No return call from manager.
thomas r. | Overall Experience- Rating:
- 2.0
Customer did not leave a comment.
Allison B. | Overall Experience- Rating:
- 1.0
I am deeply disappointed and appalled by the treatment and lack of customer service by your staff at the Skyland location. The employee was snippy and very short with me throughout my checkin process and was extremely bothered that she had to show me and my son how to get to the available units so we could see which unit to rent. We had to trample through a repair garage with tools, boxes, fans and crap all over as well as a car the repair guy was working on. It wasn’t until the very end of the process, when I was paying for the unit, I had asked for her name, which she hesitated in answering that she decided to be nice. I am in the customer service business and I would never treat a customer the way she treated me and this transaction. She does not represent UHAUL company well and in my opinion she shouldn’t be working in customer service.
Kristy M. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Vicky D. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Seretha J. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Lloyd L. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Sequoria L. | Overall Experience- Rating:
- 1.0
Calling in to make reservations sucks none of the information they give over the phone is correct it's best to go in to the location personally and handle your business
Anthony S. | First Impressions- Rating:
- 3.0
Cashiers were always kind of rude. The assistant manager has no empathy and understanding to help people or to correct his mistakes. Assistant manager talks about customers and their accounts out in the open to other workers and customers, which should be a violation. Your account has rare privacy
Keila A. | Overall Experience- Rating:
- 5.0
Very happy with your service :)
elizabeth n. | Overall Experience- Rating:
- 5.0
I could not be any more pleased to have found a temperature controlled facility that was reasonably priced to store my 2 student’s possessions. Thank you so much! I will be a repeat customer each summer until our time in Tuscaloosa is over.
Julie C. | First Impressions- Rating:
- 5.0
Good advice from employee about local schools. Everyone was very kind.
Marilyn S. | First Impressions- Rating:
- 3.0
It’s a great facility
Chalise W. | Overall Experience- Rating:
- 5.0
Everything went very smoothly, both at the pick-up location and return location. Staff was helpful and friendly.
DEBRA C. | First Impressions- Rating:
- 5.0
Thank you.
KEVIN B. | Overall Experience- Rating:
- 2.0
Information given to us on the initial call was not accurate, could never get anyone local to answer the phone, gates given over the phone were not correct, staff rude and argued with customers, awful
Wendy T. | Overall Experience- Rating:
- 5.0
My grandson used this facility before moving into his apartment at Alabama. It worked out well for him.
janeen M. | Overall Experience- Rating:
- 1.0
Terrible facility and staff
Hunter P. | Overall Experience- Rating:
- 4.0
worked out great may be back next summer
John S. | Overall Experience- Rating:
- 4.0
Rented a trailer and used the storage facility. We’ll be back again next summer!
Debbi J. | Overall Experience- Rating:
- 4.0
It was great
Erin S. | Overall Experience- Rating:
- 4.0
Very clean and staff answered all my questions. Would definitely use again.
cindy p. | Overall Experience- Rating:
- 4.0
An elevator, for second floor storage access, would get you an Excellent (5 star) rating!
Belicia K. | Overall Experience- Rating:
- 4.0
.
Jennifer R. | Overall Experience- Rating:
- 5.0
Great summer storage for college student. Easy to deal with.
Robert B. | Overall Experience- Rating:
- 5.0
I have not had to worry about my belongings in storage. I appreciate it and the care given. Thank You so much.
GARY W. | Overall Experience- Rating:
- 5.0
N/A
Cheryl W. | Overall Experience- Rating:
- 5.0
Fantastic Job!
Lasharon P. | Overall Experience- Rating:
- 3.0
Mensa did a great job! There were too many reservations & not enough units. I reluctantly took a more expensive unit. He took time to show me around and gave me 1 month free for my time and trouble.
Mitch S. | First Impressions- Rating:
- 4.0
It was unclear that the second story unit required steps vs a lift of some sort. All worked out, but it would be helpful to know about the stairs in advance.
Jennifer R. | First Impressions- Rating:
- 5.0
Great staff, easy to work with.
dave c. | Overall Experience- Rating:
- 5.0
Busy place on a Sunday afternoon but the gentleman helping us was great.
dave c. | First Impressions- Rating:
- 3.0
Our issue was that we reserved a large unit 6 months ahead of time, and arrived and our large unit was sold to someone else. The point of a reservation is to hold what you asked for!
dawn w. | Overall Experience- Rating:
- 5.0
EXCELLENT FRIENDLY STAFF EASY TRANSACTIONS
John M. | First Impressions- Rating:
- 5.0
Good
RICHARD M. | Overall Experience- Rating:
- 5.0
Good
RICHARD M. | First Impressions- Rating:
- 5.0
Love the staff here always helpful
DAvid K. | Overall Experience- Rating:
- 5.0
Good
RICHARD M. | First Impressions- Rating:
- 5.0
The guy I work with was extremely nice and explain everything to me. Very professional. Will recommend
Jemechia H. | First Impressions- Rating:
- 5.0
Tony has great customer Service.
Cecelia B. | First Impressions- Rating:
- 5.0
Flexible and easy to work with.
Dustin H. | Overall Experience- Rating:
- 1.0
worst ever, danger/unsafe.upper/lower lockers r deplorable, light poor/inadequate.4x when moving storage in/out, lights cutofff when descend/ascend ladder,dangerous/highly liable).will not recommend
Eric C. | Overall Experience- Rating:
- 5.0
Great friendly and knowledgeable staff to work with. The customer service exceeded my expectation.
Melanie S. | First Impressions- Rating:
- 5.0
I Truly Thank you all at Uhaul for giving me the opportunity to be apart of The Uhaul Family.. I Love You Guys So Much.. Happy New Year..😘😍
Lametrius G. | Overall Experience- Rating:
- 1.0
I placed my reservation at the end of August for a December 15th rental. upon arrival, we waited 30 minutes in line and the size we rented was no longer available even though I reserved months ahead!!
dawn w. | Reservation- Rating:
- 4.0
Facilities need to be upgraded...may safety issues
Eric C. | First Impressions- Rating:
- 2.0
I don’t have an storage I never moved in I only rented an truck I’ve had major problems with I haul this very last time this time I couldn’t believe the ugliness I’ve received after many times I used
Elinda M. | Reservation- Rating:
- 5.0
It is a great place and I would use it again thank you guys for your generosity and courtesy.
Tara P. | Overall Experience- Rating:
- 5.0
The young men who helped me were very nice and courteous. I would recommend your business to my family,friends and neighbors.
Deborah F. | Reservation- Rating:
- 4.0
Sometimes a little difficult to get answers about the U-Boxes, but Tony and Michael were very helpful, and had great attitudes, even dealing with some schedule changes I asked if they could make.
Bill H. | Overall Experience- Rating:
- 4.0
Overall experience was very good. Sometimes it was slow getting answers to my questions, but Michael and Tony were very helpful, had great attitudes while dealing with some changes I had to make.
Bill H. | Overall Experience- Rating:
- 4.0
My only concern was the fact that I found a hornet in my locker one day. Other than that, great place!
William S. | Overall Experience- Rating:
- 3.0
Everyone have the best disposal to help, the only thing that I don't liked wat that I have to pay a extra month for only one day extra because there don't have truck available when I went
gustavo r. | Overall Experience- Rating:
- 4.0
Overall positive, except: 1) the staff doesn't answer the phone timely and 2) the parking lot is crowded with trucks & trailers -- makes it hard to get to the loading dock. I would rent there again.
JANET M. | Overall Experience- Rating:
- 5.0
Very nice and easy to use place for summer storage!
Marie P. | Overall Experience- Rating:
- 5.0
Everything was great, even with college move in week everyone was very pleasant and patient.
Debbie G. | Overall Experience- Rating:
- 5.0
convenient and excellent customer service
mykaela w. | Overall Experience- Rating:
- 5.0
The employees were so helpful and calm despite how busy it was on “college apartment move out weekend.”
sharon r. | Overall Experience- Rating:
- 5.0
Mensah went above and beyond the customers service. Store was very busy when we arrived and wad able to provide us with our storage containers later that evening. Thank you Mensah.
KEVIN L. | Overall Experience- Rating:
- 2.0
Rented a storage unit on line and at move in the size I reserved was not available. Was told a larger unit was available but at a higher cost. At check out the service was slow (30 minute wait)
Michael W. | Overall Experience- Rating:
- 4.0
thanks for your help - easy to work with - nice staff - thanks
Taylor G. | Overall Experience- Rating:
- 5.0
We had a fabulous experience at this location. The staff was incredibly helpful and also very friendly ... customer service oriented. Very convenient for out-of-town families with students.
denise d. | Overall Experience- Rating:
- 5.0
Every one of your staff members that I dealt with was very helpful and friendly. Excellent service!!!! Thanks!
John B. | Overall Experience- Rating:
- 5.0
Everyone was so nice and very helpful
Brendan K. | Overall Experience- Rating:
- 5.0
.
Cindy G. | Overall Experience- Rating:
- 4.0
Highly recommend
Jana R. | Overall Experience- Rating:
- 5.0
Very useful for our moving needs!
KEVIN M. | Overall Experience- Rating:
- 5.0
Access was ok
judith t. | Overall Experience- Rating:
- 1.0
It was not clear online that my storage unit was upstairs with a portable metal staircase. We had large furniture so it did not work. Also, they lost my reservation for a 16x20 and offered me 2 8x8.
tONY M. | Overall Experience- Rating:
- 1.0
Storage unit was on a second level that could only be accessed by a rolling ladder. It took 2 more trips back to the location to get my refund. Understaffed, and wasted a couple hours of my day.
Sabrina Y. | Overall Experience- Rating:
- 2.0
Rat 🐀 infested
Levia S. | Overall Experience- Rating:
- 5.0
Great service the employees were helpful and friendly
Jasmine B. | Overall Experience
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Propane
Propane service delivered straight to your door!